What 68 owners told NHTSA about the 2013 Mitsubishi Outlander Mhev

My vehicle shut off on a state route when I had the vehicle towed to the dealership I was informed it was the ecu. I found out a year after my vehicle was purchased, there was a technical service bulletin out in this part. I am not sure why there was not a recall sent when they knew this part could be defective and my life was put at risk by it shutting off on the highway. How is a vehicle safe when it just shuts off. This should have been a recall and not a bulletin. Please reconsider making this a recall. I would hate to see people lose their lives because of this.

NHTSA ODI 11683495

On Dec 8,2023 our mitsubishi outlander shut off while being driven. When this occurred multiple warning lights come on including, service engine immediately, engine overheating (which it was not) and multiple other lights. It was towed to the dealership where they told us the ECU is bad. Mitsubishi no longer makes the part. They have also told us this is the 3rd vehicle in the last month with the same issue. Car had no power/electrical /engine issues prior to this event. Mitsubishi is offering no solution to fix the issue. Luckily when the car shut down we were driving at a low speed in a neighborhood. If this had happened on the freeway it could have been very dangerous. We now have no car, no possibility of repair and no answers to why this happened without warning.

NHTSA ODI 11560529

My electrical system and/or computer brain is not operating properly. About a year and 1/2 ago the low beam passenger light stopped working. I had the bulb replaced at Walmart. 2 months later it went out again. Walmart checked and said the bulb was not the problem so I went to Firestone and was told the wiring was melted. Firestone said my options were to replace the entire harness or pig tail the low beam. I opted for the pig tail. A few months later I had issues with slow starts as if my battery was being drained. A few weeks after that my drivers side low beam started working intermittently. Then went out completely. I went to Gillman dealership in Schertz, TX (330 miles from my home) who said the bulb needed to be replaced which they did. A month later the drivers low beam is out again. Firestone says the wiring has melted on that side too. This time I asked them not to fix it because I wanted to go back to the dealership to repair. 1 week later my battery died twice and the passenger low beam has stopped working again. A mechanic advised that a few years ago he worked on a 2012 Mitsubishi with the same issues and ended up totaling it out because the car’s computer was not modulating voltage properly. He said that car’s computer was not reading the codes correctly and was outputting voltages that did not match the Outlanders configuration. I was told there is a recall for this already. I wanted information on this before contacting the Texas State Attorney General’s Consumer Protection Office.

NHTSA ODI 11555268

hello: i purchased this vehicle last nov. the rear hatch was opening fine," but after a couple of months it has stopped and the only way to open it," is from the lever on the inside. you have to use a screw driver or prying tool of some sort to remove the cover in order to get to the lever and you have to lay the back seats down and crawl back there to get to this. i've spoken to other owners who have the same issue. they've had to replace either and or both the actuator and the handle tailgate lock release mechanism. the handle tailgate lock release mechanism is electrical and is susceptible to water getting into it and corrodes the electrical parts. it sits mostly flush one the outside of the hatch where water can get too it. i feel this is a safety issue incase of an accident or emergency if it is imperative to gain access. also the design of the so called emergency release lever is terrible. some people might not have a screw driver or something to pry with in order to remove the cover in order to gain access to the release lever. in my opinion (1)the emergency lever needs to be redisgned and have easier access to it.(2) replace the acutator and or the handle tailgate lock release. it could cost owners up tp $400 to replace these item at a dealership," unless they would want to tackle it themselves. i feel it's worth looking into. thankyou for your time and any help.

NHTSA ODI 11508210

The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated while driving at various speeds, the "Transmission Overheating" message was displayed on the instrument panel as the vehicle lost motive power. The contact stated that the vehicle would restart after waiting approximately 10 minutes and would resume normal operation. The contact had taken the vehicle to an independent mechanic who discovered that there was no defect with her vehicle and that the failure was linked to an electrical issue. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.

NHTSA ODI 11481041

Passenger side rear view mirror became inop. Horn inop/ unresponsive. Air bag driver and passenger side (components inside cabin roof posts lateral of vehicle dashboard coming loose.

NHTSA ODI 11454411

POWER LOCKS ONE BU ONE DONT FUNCTION. IT HAPPEN FIRST WITH LEFT REAR DOOR THEN WITH RIGHT REAR DOOR AND THEN WITH THE DRIVER DOOR.

NHTSA ODI 11306476

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO IMMEDIATELY STOP. ALSO, THE ACS MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT START WITHOUT BEING (7) JUMPSTARTED. THE VEHICLE WAS TAKEN TO NORTH PALM MITSUBISHI (572 NORTHLAKE BLVD, NORTH PALM BEACH, FL 33408, (561) 328-9121) WHERE THE COMPUTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,300.*PM*JB

NHTSA ODI 11282414

HI, HELP PLEASE HELP CAR DEALER RIP OFF. NORTH PALM MITSUBISHI OWNER MANAGER GUY, SOLD ME 3 CARS. ONE FINANCED THROUGH SANTANLER 2011 NISSAN ALTAMA. I WENT TO WORK PART TIME TO STAY MENTALLY HEALTHY AS DISABLED SINCE 1995 I WAS 35 YR OLD FLORSHEIM EXECUTIVE. I WAS REAR ENDED& DOUBLE HEAD-ON COLLISION. MY CAR 3 MONTHS OLD 3000 MILES ON IT. NPM GUY MGR OFFERED NO HELP IN GETTING ME ANY TYPE OF TRANSPORTATION. "I NEED $1000 DOWN PAYMENT TO GET YOU INTO ANOTHER CAR." "EXTRA FUNDS"? MR [XXX]. YOU HAVE TREATED MY PEOPLE SO BADLY AFTER I DID YOU A FAVOR IN FINANCING YOU .2ND MONTH I MISSED HAVING TRANSPORTATION. NOW BY MISSING HOUSE PAYMENT TO TAKE CARE OF MY HEALTH AGAIN VERY PHYSICALLY SICK MAN IF NOT TAKEN CARE OF....... I CANNOT BE WITHOUT A VEHICLE, I WAS GIVEN 1 CAR TO PURCHASE OUT OF 75 IN THE LOT 4 OF WHICH WERE OUTLANDERS UNDER 15000 UNDER 40,000 MILES & LESS. I ASKED GUY TO PLEASE KEEP PAYMENTS UNDER $350. PAYMENT $417 . I SAW A WARNING CODE ACS FAILURE MEANING ABS NOT WORKING,& POWER ASSIST STEERING ALSO NOT WORKING.THE WIPERS CAME ON ALL BY THEMSELVES. NPBM DID NOT TOW THIS UNSAFE CAR, I PAID TO HAVE IT TAKEN BACK TO DEALER FOR YET ANOTHER 10 SHOP STAY NO TRANSPORTATION. THIS WHOLE OPERATION NEEDS TO BE INVESTIGATED AS JUST NOTICED THAT PASSENGER SIDE FRONT CARPET STILL HAD NEW CARPET PLASTIC COVERING AFTER 6 YEARS? CORRUPT SELLING SALVAGED RE TITLED VEHICLES IS MY GUESS. MITSUBISHI TURNED THEIR BACK WHEN I IN FORMED THEM AS IF THE LESS THEY KNOW THE BETTER. IN MY SUCCESS IN BUSINESS CUSTOMER SERVICE COMES FIRST. ALONG WITH HONESTY AND NO DEGRADATION OR TAKEN ADVANTAGE OF AND THE OWNER OF R & B LLC IS NOT EVEN CLOSE TO BEING A FAIR BUSINESS MAN. PLEASE PLEASE HELP ME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

NHTSA ODI 11241440

IMMOBIZER SYSTEM I HAD BEEN OUT OVER TWO HRS IN MY CAR CAME HOME FOR MIN TURNED CARE OFF IT DINGED SAYING IMMOBIZER SYSTEM NEEDS SERVICE AND CAR WOULD NOT START BACK EVEN THIS MORNING

NHTSA ODI 11154185

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (KELLY MITSUBISHI, LOCATED AT 536 STATE AVE, EMMAUS, PA 18049; (610) 967-2101) WHERE IT WAS DIAGNOSED THAT THE ECU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,161.

NHTSA ODI 11019490

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. AFTER FILLING UP THE VEHICLE WITH FUEL, THE FUEL GAUGE READ "360 MILES UNTIL EMPTY ". DURING THE NEXT FILL UP, THE FUEL GAUGE READ "400 MILES UNTIL EMPTY". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V112000 (FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. ...UPDATED 11/12/17/*BF *JS

NHTSA ODI 11013388

-ELECTRIC LOCK BUTTON DID NOT RESPOND. -UNLOCK BUTTON ON KEY DID NOT RESPOND. -ON PUSHING START BUTTON, CONSOLE CYCLED THROUGH EVERY WARNING AVAILABLE, IN THIS ORDER: 'CLOSE FUEL CAP LID', 'ELECTRICAL SYSTEM SERVICE REQUIRED', 'BRAKE SYSTEM SERVICE REQUIRED' , 'ACC SERVICE REQUIRED', 'RBS SERVICE REQUIRED', 'CLOSE HOOD', 'ENGINE OVERHEATING STOP SAFELY', 'LIMITED DRIVING MODE', 'ASC SYSTEM SERVICE REQUIRED', '4WD SYSTEM SERVICE REQUIRED', 'LDW SYSTEM SERVICE REQUIRED 'EV SYSTEM SERVICE REQUIRED STOP SAFELY THE POWER WOULD NOT TURN OFF UNTIL START\STOP BUTTON WAS DEPRESSED FOR SEVERAL SECONDS. MAIN DRIVING LIGHTS CAME ON RADIO,WIPERS TOO.

NHTSA ODI 10896797

OVER NIGHT, MY BATTERY DIED. WHEN I TRIED TO TURN THE CAR ON, THE WINDSHIELD WHISPERS WOULD GO CRAZY, RADIO WOULD TURN ON, BUT NOT THE CAR. PURCHASED A NEW BATTERY, CAR IS ONLY 3 YRS OLD. THE NEW BATTERY IS BEING DRAINED NOW. WHEN THE CAR IS OFF, THE RADIO TURNS ON AND OFF BY ITSELF, THE FOG LIGHTS STROBE, AND THERE IS A BEEPING NOISE. THE DEALERSHIP TEASED EVERYTHING AND FOUND THAT IT IS THE ECU (ELECTRICAL CONTROL UNIT) WHICH IS ON RECALL FOR MY MAKE, YEAR, AND MODEL, BUT NOT FOR MY CAR BASED OFF THE VIN. IT IS EXACTLY WHAT WAS GOING WRONG IN OTHER VEHICLES EXACTLY MY YEAR, MAKE, AND MODEL, BUT NOT ACCORDING TO MY VIN #.

NHTSA ODI 10823818

BETWEEN APRIL AND MAY 2014 THIS 2013 MITSUBISHI OUTLANDER HAS BEEN HAVING DIFFICULTY IN STARTING, AT ONE POINT IT WOULD NOT START AT ALL. SOME BELTS (I DON'T KNOW WHICH) SQUEAK EVERY SO OFTEN. ON 03 JULY 2014 THE DEALER WHERE THE VEHICLE WAS PURCHASED AND HAS SINCE BEEN RECEIVING IT'S SCHEDULED MAINTENANCE, INDICATED THAT THE ALTERNATOR HAS TO BE REPLACED AND THAT THEY HAD NONE IN STOCK. I WAS TOLD TO CALL BACK IN A WEEK. I HAVE CALLED EVERY WEEK SINCE THEN AND I AM ALWAYS TOLD IT IS IN BACK ORDER, THAT THERE ARE MANY OF THE SAME VEHICLES WAITING FOR THIS PART. SEEMS TO ME THAT THIS IS INDICATIVE OF A PROBLEM. IT HAS BEEN 55 DAYS SINCE THEY FINALLY DIAGNOSED THE PROBLEM AND CANNOT KEEP A ALTERNATOR FOR MY VEHICLE IN STOCK LONG ENOUGH TO REPLACE THE FAULTY ONE IN MY VEHICLE. *TR

NHTSA ODI 10637470