Mar 29, 2024SteeringSuspensionEngineCrash1 injury
In 2020 I got a recall for engine support from Mitsubishi. We took it in and told me that the support was find that I didn’t need to be replace even tho the recall called for it. They ended up putting rust paint on the support. 4 weeks ago that part broke on my wife when she was driving down the road. The steering wheel was taken out of my wife’s hand while driving. She was able to get the off the road safely. But sprained her wrist. When I found the broken part on the car. I call Mitsubishi themself. When I reported these issue, I was told that someone would be coming to my house to look at the car. I signed a form for them to do that. And for the to read the computer on my car. That was 4 weeks ago. I have emailed them and called them. And no one knows what I’m talking about our replying to my email. And on top of it all we are missing work, at least one day a week because of this.
NHTSA ODI 11580181
Dec 17, 2023Electrical systemEngine
On Dec 8,2023 our mitsubishi outlander shut off while being driven. When this occurred multiple warning lights come on including, service engine immediately, engine overheating (which it was not) and multiple other lights. It was towed to the dealership where they told us the ECU is bad. Mitsubishi no longer makes the part. They have also told us this is the 3rd vehicle in the last month with the same issue. Car had no power/electrical /engine issues prior to this event. Mitsubishi is offering no solution to fix the issue. Luckily when the car shut down we were driving at a low speed in a neighborhood. If this had happened on the freeway it could have been very dangerous. We now have no car, no possibility of repair and no answers to why this happened without warning.
NHTSA ODI 11560529
Feb 10, 2021Speed controlBrakesEngine1 injury
I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.
NHTSA ODI 11395590
Nov 4, 2018Engine
THE CATALYTIC CONVERTER WAS RECALLED AND REPLACED IN NOVEMBER OF 2017, BUT NOW THE EXHAUST MANIFOLD IS RUSTED FROM THE INSIDE WHICH CAUSED BITS TO BREAK OFF AND FALL INTO THE NEW CATALYTIC CONVERTER. NOW THE EXHAUST MANIFOLD NEEDS TO BE REPLACED (THERE ARE ONLY 4 PARTS IN THE NATION FOR THIS??) AND THE NEW, LESS THAN A YEAR OLD, CATALYTIC CONVERTER HAS TO BE CLEANED OUT OF ALL THE RUSTY METAL BITS. THERE IS A RATTLING NOISE IN THE ENGINE WHEN IDLE (RPMS JUMP UP AND DOWN SLIGHTLY IN IDLE), QUIETS A BIT ONCE YOU HIT 2-3K RPMS AND THEN IS LOUD AGAIN AROUND 1-2K RPMS. THE EXHAUST MANIFOLD IS NEARLY A THOUSAND DOLLARS TO REPLACE! I DON'T LIVE NEAR THE OCEAN OR A PLACE WHERE IT SNOWS FREQUENTLY. MY 5 YEAR OLD CAR SHOULDN'T HAVE RUST IN THE EXHAUST MANIFOLD ESPECIALLY CONSIDERING THE OTHER RECALL JUST LAST YEAR. SERVICE ENGINE SOON LIGHT HAS BEEN ON FOR WEEKS SINCE THE PROBLEM STARTED. THEY TOLD ME IT'S OUT OF MY WARRANTY BECAUSE MY CAR IS AT 75K MILES.
NHTSA ODI 11145221
Apr 15, 2018Engine
ON APRIL 12TH, THURSDAY NIGHT AROUND 8 PM, I WAS HEADING NEAR THE I-290/ I-90 INTERSECTION, RIDING ON I-90 WEST. I HEARD A SHARP CRACK IN THE FRONT OF THE CAR. I LOST POWER STEERING, CHECK BATTERY CHARGE LIGHT CAME ON AND WITHIN 2-3 MINUTES, ENGINE OVERHEATING LIGHT CAME ON. I BROUGHT MY CAR TO A STOP IN A SAFE AREA BETWEEN THE INTERSECTING HIGHWAYS. A HIGHWAY WORKER PROTECTED ME WITH HIS SAFETY TRUCK TILL AAA TOW TRUCK TOOK MY CAR TO THE LOCAL SCHAUMBURG MITSUBISHI DEALER ANY STEPS YOU TOOK TO ISOLATE THE PROBLEM, SUCH AS CHECKING FOR FLOOR MATS. BE SPECIFIC ABOUT WHAT YOU DID AND HOW YOU DID IT. THE DEALER/SERVICE PERSONNEL FOUND THAT THE BELT TENSIONER BEARING WAS PULLING OUT AND THE BELT WAS NOT RIDING ON THE PULLEY CORRECTLY. THE TENSIONER WAS REPLACED AND THE SERPENTINE BELT WAS REPLACED I BELIEVE THIS IS A DESIGN FAULT WITH THE BELT TENSIONER/ BEARING AND SHOULD BE FIXED FOR THESE CARS. A SIMPLE GOOGLE SEARCH WILL SHOW THIS IS A FAIRLY COMMON PROBLEM
NHTSA ODI 11085120
Mar 16, 2018Engine
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
NHTSA ODI 11079779
Aug 18, 2016Electrical systemLightsEngine
-ELECTRIC LOCK BUTTON DID NOT RESPOND. -UNLOCK BUTTON ON KEY DID NOT RESPOND. -ON PUSHING START BUTTON, CONSOLE CYCLED THROUGH EVERY WARNING AVAILABLE, IN THIS ORDER: 'CLOSE FUEL CAP LID', 'ELECTRICAL SYSTEM SERVICE REQUIRED', 'BRAKE SYSTEM SERVICE REQUIRED' , 'ACC SERVICE REQUIRED', 'RBS SERVICE REQUIRED', 'CLOSE HOOD', 'ENGINE OVERHEATING STOP SAFELY', 'LIMITED DRIVING MODE', 'ASC SYSTEM SERVICE REQUIRED', '4WD SYSTEM SERVICE REQUIRED', 'LDW SYSTEM SERVICE REQUIRED 'EV SYSTEM SERVICE REQUIRED STOP SAFELY THE POWER WOULD NOT TURN OFF UNTIL START\STOP BUTTON WAS DEPRESSED FOR SEVERAL SECONDS. MAIN DRIVING LIGHTS CAME ON RADIO,WIPERS TOO.
NHTSA ODI 10896797
Jan 22, 2015Engine
WHEN I STARTED THE CAR IN PARK, AND ESPECIALLY WHEN I PUSHED THE GAS PEDAL, THERE WAS A NOISE IN THE ENGINE THAT KEEP UP WHILE DRIVING AND WHEN IN PARK WHILE THE ENGINE WAS RUNNING. THE SOUND WAS LIKE WHEN A CAR HAS LOW OIL IN THE STEERING WHEEL BUT I ASKED A NEIGHBOR AND HE SAYS THESE CARS DON'T USE OIL FOR THE STEERING WHEEL THAT THE NOISE WAS MOST LIKELY THE ALTERNATOR. AND IT HAS BEING GETTING LOUDER. I AM AFRAID THAT THE CAR MAY BREAK DOWN. ALSO IN THE FIRST MONTH OF BUYING THE CAR I NOTICED THE FRONT TRAIN SEEMED LOOSE BUT I WAS TOLD NOTHING WAS WRONG. IS THERE ANY RECALL FOR THIS? . ALSO I LOOKED UP THE RECALLS FOR MY MODEL AND YEAR OF CAR AND OF ALL THE ONES THAT SHOW UP I HAVE RECEIVED ONLY ONE RECALL AND IT WAS FOR A TORCH IN THE SEAT BELT FOR FRONT PASSENGER SIDE I HAVE NOT RECEIVED ANY OF THE OTHERS. I WANT TO MAKE SURE THAT I HAVE NOT BEEN PASSED UP IN THESE RECALLS SINCE 2013 TO THIS DATE JAN 2015 AND THAT IT BE TOO LATE TO REQUEST THE REPAIRS. *TR
NHTSA ODI 10678422
Sep 6, 2013Engine
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,600.
NHTSA ODI 10542216