What 68 owners told NHTSA about the 2013 Mitsubishi Outlander Mhev

The contact owns a 2013 Mitsubishi Outlander Sport. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V144000 (Suspension, Structure); and it was determined the undercarriage was extremely rusted. The vehicle was not repaired due to the rust. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 100,000. Parts distribution disconnect.

NHTSA ODI 11668660

In 2020 I got a recall for engine support from Mitsubishi. We took it in and told me that the support was find that I didn’t need to be replace even tho the recall called for it. They ended up putting rust paint on the support. 4 weeks ago that part broke on my wife when she was driving down the road. The steering wheel was taken out of my wife’s hand while driving. She was able to get the off the road safely. But sprained her wrist. When I found the broken part on the car. I call Mitsubishi themself. When I reported these issue, I was told that someone would be coming to my house to look at the car. I signed a form for them to do that. And for the to read the computer on my car. That was 4 weeks ago. I have emailed them and called them. And no one knows what I’m talking about our replying to my email. And on top of it all we are missing work, at least one day a week because of this.

NHTSA ODI 11580181

The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds, his wife indicated that the vehicle was not driving in a straight line. Upon inspection, it was discovered that the front driver’s side suspension lower control arm had fractured due to subframe rust and corrosion. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The vehicle was not yet repaired. The contact stated that the vehicle was previously serviced under the NHTSA Campaign Number: 20V279000 (Suspension) but the failure occurred. The failure mileage was 140,000. The contact stated that the subframe was repaired two years ago under recall but there is rust and corrosion again.

NHTSA ODI 11505970

My vehicle has had over 10 recalls but Mitsubishi has refused to properly fix any of the problems. I will attach a photo of the control arms and certain parts and recalls THEY cleared, and sent me on my way with. Now there is full suspension damage. Tire damage. And an entire list of other recalls that were never fixed by Mitsubishi. Also Airbag light, incorrect gas level. Windshield fluid leaking, and more. My front tire is about to fly off. There are problems with the struts. And no mechanic wants to touch it due to a strut recall and can’t even buy struts anywhere for my car. They have been taken off the market completely. I have a 8 year old child in this car. And both of our lives at risk. I have brought it to several mechanics and they are in shock at the damage and how we have survived. I have had to pay with my own money for certain repairs because Mitsubishi said “everything looks fine” and sent me on my way. And now refuse to open a claim and pay it back. Or fix all the damage it has caused since the first control arm problem. I can get receipts and invoices together. But honestly the entire car is A huge liability and needs an IMMEDIATE SOLUTION!

NHTSA ODI 11425701