What 2,781 owners told NHTSA about the 2011 Ford Fusion Energi

THE TRANSMISSION OR ENGINE SLAMS AT VARIOUS SPEEDS AND STARTING AND STOPPING THE TRANSMISSION SLAMS THE CAR FORWARD. THE REAR VIEW MIRROR HAS STARTED TO PEEL AWAY FROM THE GLASS CAUSING MAJOR VISION PROBLEMS. I ASKED THE DEALER ABOUT THE ISSUE AND THEY TOLD ME TO CALL CUSTOMER SERVICE. NEEDLESS TO SAY I STILL HAVE THE SAME MIRROR.

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WHILE DRIVING ON CITY STREET CAR JUST LOSS POWER AND SLOWLY STOP MOVING ,SO I PULL OVER INTO THE CENTER DIVIDER AS IT SHUT DOWN. I TURNED THE IGNITION TO OFF STARTED IT BACK UP AND CONTINUED ON THAT HAPPENED A FEW YEARS AFTER I BOUGHT THE CAR BRAND NEW, RECENTLY MY CAR HAS BEN DOING A LOT OF JERKING AS IF I'M RUNNING OVER A ROCK SO I TOOK IT IN AND SOME WORK WAS DONE WITH THE TRANSMISSION, THAT WAS ABOUT 2/3 WEEKS AGO AND IT STARTED DOING THE JERKING AGAIN IT USUALLY HAPPENS WHEN I TAKE OFF. SO I CALL TODAY AND MADE ANOTHER APPOINTMENT. MY CONCERN IS THAT THIS CAR ISN'T EVEN 5 YEARS OLD AND ALREADY HAVING PROBLEMS WITH THE TRANSMISSION AND OTHER ISSUE. AND I GOT THE 5 YEAR WARRANTY WITH IS SOON TO EXPIRE AND THE I STUCK WITH A CAR THAT I FEEL WAS FAULTY FROM THE BEGINNING.

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WIPERS QUIT WORKING IN MIDDLE OF WINDSHIELD. ATTEMPT TO SPEED UP DELAY AND WILL NOT SLOW DOWN. IF OPERATOR TRIES TO SLOW THE DELAY SPEED DOWN SPEED WILL NOT DECREASE. TRANSMISSION SLAMS AFTER HIGHWAY TRAVEL AND LOCKS UP DRIVE TIRE AT TIMES.

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TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE LOST ACCELERATION AND DECELERATED TO APPROXIMATELY 30 MPH. THE CONTACT HAD TO MANEUVER TO THE SHOULDER TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER THAT WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

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CAR WAS TRAVELING 60MPH ON STRAIGHT ROAD WHEN IT JERKED AND WRENCH LIGHT AND CHECK ENGINE LIGHT AND ABS AND STABILITY LIGHTS CAME ON. PULLED TO SIDE OF ROAD AND SHUT OFF CAR. RESTARTED AND DROVE 100 FEET AND WRENCH LIGHT CAME BACK ON AND ONCE AGAIN PULLED OVER TO SHOULDER TO RESTART CAR. AFTER 2ND RESTART IT DROVE FINE FOR 15 MINUTES AND THEN STALLED COMPLETELY, ONCE AGAIN RESTARTED CAR AND DROVE 5 FEET IT ONCE AGAIN STALLED AND LOST ALL POWER. RESTARTED AND DROVE FOR 10 MINUTES TO HAVE IT START JERKING AT A STOP LIGHT AND THEN STALL OUT ONCE I PULLED INTO WORK.

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TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE SAFETY HAZARD LIGHT ILLUMINATED AND CAUSED THE VEHICLE TO DECELERATE. THE CONTACT WAS ABLE TO MOVE SAFELY ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

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PUT THE CAR IN REVERSE AND THE POWER STEERING LOCKED UP. THIS HAS HAPPENED ABOUT 6 TIMES SINCE THEN AND THE FORD DEALER KEEPS SAYING THAT THE CANT FIND THE PROBLEM. BUT WHY IS THIS HAPPENING IF THERE ISNT A PROBLEM?

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TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED AFTER THE WRENCH AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,525.

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MY CAR HAS STALLED OUT AND SURGES IT LOOSES ALL POWER. MY CHECK ENGINE LIGHT CAME ON AND I IMMEDIATELY DROVE IT TO THE DEALERSHIP P2111 CODE SHOWED UP WHEN THE DIAGNOSED THE PROBLEM. I HAVE RESEARCHED THE ISSUE AND HAVE FOUND THAT THIS IS COMMON IN THIS PATICULAR MODEL. THIS SHOULD BE A FACTORY RECALL.

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WHEN LEAVING FROM WORK, REVERSED OUT OF PARKING SPACE. THE CAR TOOK A BIT MORE PRESSING ON THE GAS TO ACCELERATE THAN NORMAL. WHEN PULLING OUT OF DRIVEWAY, THE RPM SHOT UP TO 4000 AND THE CAR DID NOT SHIFT INTO GEAR TO ACCELERATE. WHEN SHIFTING INTO SECOND GEAR IT WAS HARSH AND JERKY. WHEN APPROACHING A STOP SIGN, DOWN SHIFTING WAS JERKY. WHEN TRAFFIC MOVED FORWARD AND I PRESSED ON THE ACCELERATOR, THE CAR SHIFTED INTO REVERSE AND I QUICKLY HAD TO BRAKE. I COULD FEEL THAT SHIFTING FOR EVERY GEAR TOOK MORE RPM'S AND IT WAS VERY VIOLENT, DRIVING IS DANGEROUS AND I AM NOW SCARED TO DRIVE MY CAR. I AM HAVING IT TOWED TO DEALERSHIP TOMORROW TO TRY AND FIND OUT EXACTLY WHAT IS GOING ON AND HOW TO FIX IT.

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FORD FUSION 2011 ENGINE SURGED AND DROPPED SPEED AND RESULTING IN ME NEARLY BEING REAR ENDED BY VEHICLE BEHIND ME. ENGINE FELT AS IF THE TRANSMISSION HESITATED IN BETWEEN SHIFTING GEARS.

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I PUT MY CAR A 2011 FORD FUSION IN DRIVE THE POWER STEERING FAILURE ASST LIGHT CAME ON & I LOST POWER STEERING. I AM A 109 LB FEMALE & IT TOOK EVERY BIT OF STRENGTH I HAD TO CONTROL MY CAR. I IMMEDIATELY TOOK IT TO THE LOCAL FORD DEALERSHIP & I SHUT IT OFF. WHEN I TURNED IT BACK ON THE LIGHT WAS OFF & MY STEERING WAS BACK. THIS IS THE FIRST INCIDENT I HAVE HAD. I HAVE OWNED THIS CAR FOR 11 MONTHS.

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WHEN UR GOING 60 MPH OR FASTER. IT FEELS LIKE THE REAR END IS SWAYING. I JUST BOUGHT THE CAR 7 MONTHS AGO. *TR

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I STARTED RECEIVING A POWER STEERING ASSIST FAILURE WARNING LIGHT, AND LOSS OF POWER STEERING, ABOUT A WEEK BEFORE IT FAILED COMPLETELY. EACH TIME I WAS IN A PARKING LOT AND RESET THE WARNING LIGHT BY TURNING OFF THE CAR AND TURNING IT BACK ON. I WAS PULLING OUT OF THE DRIVEWAY ON FRIDAY MARCH 6TH, 2015 WHEN THE LIGHT CAME BACK ON, AND I LOST POWER STEERING IN THE VEHICLE. DUE TO THE VEHICLE NOT BEING OPERABLE ON THE ROAD, I HAD IT TOWED TO THE LOCAL FORD DEALERSHIP. THEY DIAGNOSED THE ISSUE AS A STEERING RACK MODULE FAILURE AND SUGGESTED A REPLACEMENT OF THE STEERING RACK. WE ENDED UP HAVING THEM REPLACE IT AND THE TOTAL BILL WAS OVER $1,700.00. THE DEALERSHIP STATED THAT THIS IS A COMMON PROBLEM WITH THIS SPECIFIC MODEL YEAR AND CAR AND HAD THIS PART IN STOCK. A SIMPLE INTERNET SEARCH ALSO SHOWS THAT MANY OTHER CARS WITH THIS SPECIFIC MODEL YEAR HAVE THE SAME ISSUE. PLEASE LOOK INTO ISSUING A RECALL AS LOSING POWER STEERING COULD POTENTIALLY BE DANGEROUS IF DRIVING THE CAR ON A HIGHWAY. *TR

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DRIVING DOWN INTERSTATE VEHICLE STOPPED RESPONDING. WRENCH LIGHT CAME ON, DIAGNOSED AS FAULTY THROTTLE BODY. *TR

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TWICE NOW MY VEHICLE HAS LOST POWER STEERING WHILE DRIVING. THE LIGHTS SUDDENLY COME ON SAYING "SERVICE POWER STEERING NOW" "SERVICE ADVANCETRAC". THE FIRST TIME THIS HAPPENED THEY WERE ABLE TO RESET THE COMPUTER STATING IT WAS AN ISSUE WITH THE ELECTRONIC COMPUTER. NOW IT HAS HAPPENED AGAIN AND IT IS COMPLETELY UNSAFE. THIS IS NOT THE ONLY ELECTRICAL ISSUE I HAVE HAD WITH THIS CAR. ABOUT A YEAR AGO THE ELECTRONIC THROTTLE BODY SENSOR WENT ON IT. THIS WAS AN INTENSE SAFETY PROBLEM THAT WAS THANKFULLY RECALLED. FORD REALLY NEEDS TO REALIZE THE IMPLICATIONS OF ELECTRONIC ISSUES IN THIS VEHICLE. *TR

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I WAS DRIVING MY VEHICLE ON THE HIGHWAY AT 60 MILES PER HOUR WHEN THE POWER STEERING WHEN OUT COMPLETELY. WHEN THIS HAPPENED I WAS AT A OFF RAMP EXIT AND HAD ALMOST ZERO STEERING I PANICKED AND TRIED TO GET OFF THE EXIT WHICH HAD A SHARP RADIUS TURN, I COULD NOT KEEP THE VEHICLE ON THE ROAD AND TRAVELED OFF INTO TO GRASS UNTIL I COULD SKID TO A STOP. IF THERE WOULD HAVE BEEN A DIFFERENT SITUATION OTHER THEN THE GRASS I WAS ABLE TO CRASH OFF INTO I OR SOMEONE ELSE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED. IT TOOK EVERY BIT OF STRENGTH I HAVE TO TRY TO CONTROL THE VEHICLE TO KEEP IT FROM A VERY SERIOUS ACCIDENT, AS MY VEHICLE LOST STEERING I HAD TWO DASH WARNINGS THAT CAME ON. ADVANCED TRAC AND POWER STEERING BOTH QUIT WORKING. WITH THE RESEARCH I'VE DONE I THINK ITS A DISGRACE THAT FORD HAS DONE NOTHING TO FIX THIS ISSUE. I HAVE NO WAY TO PAY OVER $2000 TO GET MY CAR OPERATIONAL AGAIN. I WILL NO DOUBT LOOSE MY JOB DO TO NOW NOT HAVING TRANSPORTATION. MY CAR ONLY HAS 48500 MILES ON IT. THANKS FORD *TR

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I WAS DRIVING WITH MY TWO CHILDREN GOING APROX 25 MPG, I ATTEMPTED TO TURN RIGHT INTO A PARKING LOT, AND POWER STEERING WAS COMPLETELY LOST. I THEN DROVE TO WORK APROX 20 MILES WITH NO POWER STEERING. I TOOK MY CAR INTO THE FORD DEALERSHIP, THEY SPENT 4 DAYS TRYING TO DETERMINE WHAT THE ISSUE WAS, AND ULTIMATELY DECIDED THE ENTIRE POWER STEERING NEEDED TO BE REPLACED, AT A COST OF $1900.00. BEING A SINGLE PARENT, AND ONLY ONE VEHICLE, I WAS LEFT NO CHOICE BUT TO PAY AND GET THE CAR FIXED. *TR

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WHENEVER WE ACCELERATE OUR VEHICLE HESITATES AND THEN JUMPS INTO GEAR. IT HAS ALREADY CUT OFF ONCE AND WE ARE WORRIED ABOUT OUR SAFETY. *TR

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DRIVING UP THE HIGHWAY AT ABOUT 65MPH THEN THE CAR BEGINS TO START LOSING POWER AND SPEED, I HAVE TO PULL OVER ALL THE WAY TO THE RIGHT IN THE EMERGENCY LANE. THE YELLOW WRENCH LIGHT IS ON AND I SHUT OFF THE CAR THEN START IT AGAIN, I'M ABLE TO MAKE IT HOME ABOUT 10 MILES FROM HOME. IF I DIDN'T REACT QUICK ENOUGH THIS COULD HAVE CAUSED A MAJOR ACCIDENT ON THE FREEWAY. *TR

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TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE WRENCH WARNING LIGHT ILLUMINATED AND THE SPEED DECREASED. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

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THE VEHICLE BEGAN SHIFTING ERRATICALLY WHEN SLOWING TO A STOP, WITH HIGHER THAN NORMAL RPM RANGE. AFTER GETTING BACK UP TO SPEED, THE TRANSMISSION MADE A LOUD NOISE AND FELT AS IF IT HAD FALLEN OUT FROM UNDER THE CAR. PROBLEM STILL EXISTS, AND NOW SHIFTING FROM SECOND TO THIRD GEAR, AND THIRD TO FOURTH GEAR ARE DELAYED AND SOME TIMES MAKE THE CAR FEEL LIKE IT MAY NOT SHIFT. AFTER SEEING THAT THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THE PROBLEM, I BELIEVE THIS IS SOMETHING FORD NEEDS TO LOOK INTO FURTHER. *TR

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WHILE TRAVELING ON A HIGHWAY AT APPROXIMATELY 65 MPH, MY POWER STEERING WENT OUT, AND A POWER STEERING FAULT MESSAGE CAME ON. I HAD A REAL HARD TIME GETTING OVER TO THE EMERGENCY LANE AS THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN. THIS CAUSED ME TO ALMOST GET HIT BY INCOMING TRAFFIC WHILE ATTEMPTING TO CHANGE LANES OR EVEN KEEP THE VEHICLE STRAIGHT, HAD THIS HAPPEN WHILE MAKING A TURN AND ACCIDENT WOULD HAVE ENSUED FOR SURE. ONCE I MADE IT TO THE EMERGENCY LANE, I TURNED THE CAR OFF AND BACK ON AND THE PROBLEM WENT AWAY. AS I LOOK ON THE WEB THIS IS A VERY COMMON PROBLEM WITH FORD FUSIONS, WHY ISN'T THERE A RECALL? *TR

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VEHICLE STALLED IN TRAFFIC. RESTARTED AFTER SEVERAL ATTEMPTS AND WOULD NOT IDLE. VEHICLE RAN VERY ROUGH. VEHICLE WAS TOWED TO A LOCAL GARAGE AND THE THROTTLE BODY WAS DIAGNOSED AS THE PROBLEM. CODES (P2119, P2111) CAME UP IN DIAGNOSTIC TESTS. ALSO THROTTLE POSITION SENSOR IN THROTTLE BODY ASSEMBLY HAS INTERNAL FAILURE. *TR

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THIS HAS HAPPENED ON NUMEROUS OCCASIONS BUT ON THIS PARTICULAR DATE I WAS DRIVING WITH MY TWO KIDS AND AS I WAS TURNING WITH TRAFFIC THE POWER STEERING WENT OUT, IT WAS ALL OF A SUDDEN AND ALL THE CARS WERE GOING MY SAME SPEED. I LOST CONTROL OF THE VEHICLE AND SIDE SWIPED A CAR AND ALSO WAS REAR ENDED BECAUSE I STOPPED SINCE I HAD NO IDEA WHAT WAS GOING ON WITH MY POWER STEERING. I WILL NEVER AGAIN BUY A FORD BECAUSE WHEN I CALLED THE DEALERSHIP THEY HAD NOTHING TO SAY. *TR

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