TAKATA INFLATORS ARE NOT WORKING. LAST YEAR I GOT INTO A FRONT END COLLISION AT 25MPH AND AIR BAGS DIDNT DEPLOY.
NHTSA ODI 11207176
Home · 2011 Ford Fusion Energi · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
330 of 2,781 complaints match · Airbags · clear filters · page 3 of 14
TAKATA INFLATORS ARE NOT WORKING. LAST YEAR I GOT INTO A FRONT END COLLISION AT 25MPH AND AIR BAGS DIDNT DEPLOY.
NHTSA ODI 11207176
SAFETY RECALL NOTICE 19S01 / NHTSA RECALL 19V-001 RECALL RECEIVED IN FEBRUARY 2019 AFTER REPEATED CALLS TO THE DEALERSHIP, THEY STILL HAVE NOT RECEIVED THE REPLACEMENT PART TO MAKE THE RECALL CORRECTIONS. THEY CLAIM THEY ARE ONLY BEING SHIPPED SO MANY PARTS AT A TIME? THIS ISSUE IS GOING ON 4-MONTHS NOW, THIS UNACCEPTABLE!
NHTSA ODI 11206272
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRA HONDA GRANDVILLE CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, (757) 266-5804) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS17670945. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11202940
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALL FORD NEWPORT NEWS (LOCATED AT 12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11196618
MY SON STARTED HIS FUSION AND THE POWER ASSIST FAULT LIGHT CAME ON. HE COULDN'T TURN THE STEERING WHEEL. THE CAR WAS SHUT OFF, AND WHEN I ARRIVED AND STARTED IT, IT WAS FINE AFTER BEING PUT IN REVERSE. I RESEARCHED RECALLS AND FOUND MANY ON THIS VEHICLE. AIR BAGS,LUG NUTS,POWER ASSIST TO NAME A FEW. I CALLED FORD AND THEY RAN THE VIN #, THEY SAID THE NUMBER WAS NOT COVERED. HOW CAN CERTAIN #'S BE COVERED WHEN THEY ALL HAVE THE SAME PROBLEM !? I GUESS THE ONLY FIX IS TO TO HAVE PEOPLE WHO CAN'T AFFORD TO FIX IT ($2000) DRIVE UNSAFELY BECAUSE FORD WON'T ADMIT THEY ARE IN THE WRONG ! I CAN ONLY HOPE NOTHING HAPPENS WHILE HE IS DRIVING..
NHTSA ODI 11192904
TAKATA RECALL
NHTSA ODI 11190903
TAKATA RECALL. I HAVE BEEN WAITING FOR MY RECALL TO BE FIXED SINCE JULY OF 2018. I RECEIVED A LETTER FROM FORD STATING THEY WOULD PROVIDE A RENTAL CAR UNTIL THEY WERE ABLE TO FIX THE AIRBAGS. I CONTACTED BOB DAVIDSON FORD AND THEY SAID THEY WOULD PUT ME ON A LIST TO FIX THE AIRBAGS AND TO PROVIDE A RENTAL. IT'S MARCH AND I STILL HAVEN'T HEARD FROM THEM. I CONTACTED ANOTHER FORD DEALERSHIP, BUD NORRIS FORD, AND THEY STATED THAT THEY AREN'T GIVING OUT RENTALS ANYMORE AND FORD ONLY TOLD ME THEY WERE GIVING OUT RENTALS TO GET ME OFF OF THE PHONE AND THEY DIDN'T HAVE THE PARTS TO FIX IT. I CONTACTED A THIRD FORD DEALERSHIP, AL PACKER, AND THEY DIDN'T HAVE THE PARTS TO FIX IT EITHER. SO I HAVE BEEN DRIVING AROUND A CAR WITH AIRBAGS THAT COULD KILL ME WITH NO ONE ABLE TO FIX THEM. I DON'T KNOW HOW YOU GET ON A LIST BECAUSE I'VE TALKED TO BREE DEALERSHIPS AND NOT ONE HAS BEEN ABLE TO FIX THE PROBLEM OR CALL ME BACK AND TELL ME WHEN THEY COULD FIX IT.
NHTSA ODI 11190611
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESTLAND FORD (3450 WALL AVE, OGDEN, UT 84401, (801) 629-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11185950
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DANA FORD LINCOLN (266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (718) 303-2637) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11185416
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS BEING DRIVEN, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,380.
NHTSA ODI 11184769
I RECEIVED A LETTER ABOUT A RECALL ON MY PASSENGER AIR BAG ABOUT A YEAR AGO AND FORD HAS NOT RELEASED A REPLACEMENT PART YET AND I AM CONCERNED ABOUT THE SAFETY OF MY PASSENGERS AND MYSELF DUE TO METAL FRAGMENTS THAT COULD BE RELEASED IF THE AIRBAG IS DEPLOYED.
NHTSA ODI 11183340
I WAS IN A SINGLE VEHICLE ACCIDENT FEBRUARY 23, 2015 WHERE I SLID OFF AN ICY BACK ROAD CAUSING SIGNIFICANT FRONT END DAMAGE WHICH WAS REPAIRED AT MILNES FORD IN LAPEER, MI. DUE TO THE AMOUNT OF DAMAGE THE AIRBAGS SHOULD HAVE DEPLOYED BUT THEY NEVER DID. I NOW HAVE A BULGED DISK IN MY NECK AND ANOTHER IN MY LUMBAR SPINE. A LATER COMPUTER SCAN FOR A SEPARATE ISSUE INDICATED THE AIRBAGS DID NOT DEPLOY AS THEY SHOULD HAVE. WHEN THE ORIGINAL REPAIRS WERE DONE, THE DEALERSHIP DID NOT CHECK AND NEVER ADDRESSED THE FAILURE TO DEPLOY. THE ONLY TOWING THAT WAS DONE WAS TO GET MY VEHICLE OUT OF A DITCH.
NHTSA ODI 11183421
TAKATA RECALL NHTSA RECALL # 19V001 MANUFACTURER RECALL # 19S01 WHEN CAN I TAKE TO FORD FOR REPAIR? INFORMATION ON DEFECTIVE AIR BAGS APPEARED SEVERAL MONTHS AGO.
NHTSA ODI 11183315
I WAS NEVER CONTACTED ABOUT ANY RECALLS. MY MOTHER CONTACTED ME THROUGH EMAIL TO SEE IF I KNEW ABOUT THE AIRBAG RECALL. 2 RECALLS I ONLY LEARNED ABOUT TODAY BY CHECKING MY CREDIT REPORT BECAUSE THE AGENCY THAT HOLDS THE TITLE REPORTED MY ACCOUNT FOR NON-PAYMENT. I RECIEVED A CARFAX REPORT WHEN I PURCHASED THE VEHICLE AUGUST 2017 FROM DRIVETIME. I WAS TOLD THERE WERE NO RECALLS ON THE VEHICLE. NOW, I AM SEEING 4 RECALLS, 2 OF WHICH (2014 & 2016) HAVE APPEARED ONLY NOW THAT THE VEHICLE IS BEING SERVICED. I WAS PROBABLY THE ONLY IDIOT IN AMERICA THAT WOULD HAVE BOUGHT THE HIGH-MILEAGE, OVER-PRICED VEHICLE IN THE 1ST PLACE. I WAS TOLD IT HAD BEEN A FLEET VEHICLE FOR A RENTAL CAR AGENCY. I THOUGHT I WAS GETTING A SAFE VEHICLE. BUT MY FEELING NOW, IS THAT IT SHOULD HAVE NEVER BEEN SOLD. I'M NOT SURE WHAT TO DO. THE VEHICLE MAY GET REPOSSESSED AND I AM FEELING CHEATED. I SENT THE CAR TO THE 1ST AUTO BODY SHOP AND THEY WANTED $1470 FOR ALL THE REPAIRS. I CALLED FORD MOTOR COMPANY, THEY TOLD ME THE CAR COULD GET REPAIRED FREE OF CHARGE AT AN AUTHORIZED FORD DEALER. I HAD THE CAR TOWED TO THE 2ND SHOP. THE CAR HAS BEEN AT THAT DEALERSHIP SINCE FEBRUARY 1ST. MY ESTIMATE IS ABOUT $260. I'M NOT SURE WHAT I'M EXPECTING TO HAPPEN, BUT I ATTACHED A PHOTO OF THE FUEL OVERFLOW HOSE LEAKING FUEL EVEN WHEN THE TANK WAS NOT FULL. IT WOULD DO THIS REGULARLY AND THAT IS 1 OF THE 2 NEW RECALLS THAT APPEARED. I'M SCARED TO DRIVE THIS CAR. I JUST WANT SOME RELIABLE ANSWERS AND SOLUTIONS BEFORE I SHELL OUT ANY FURTHER MONEY ON A CAR THAT HAS PUT ME, MY FAMILY AND OTHER PEOPLE AT RISK. PLEASE HELP. THANKS IN ADVANCE.......
NHTSA ODI 11176612
TAKATA RECALL - WE HAVE BEEN WAITING FOR SEVERAL YEARS FOR FORD TO REPLACE THE AIRBAG. THEY JUST KEEP SAYING AWAITING NHTSA RECALL NUMBER EVENTHOUGH #19S01 IS LISTED ON THIS SITE.
NHTSA ODI 11174245
TAKATA RECALL , I BELIEVE MY VEHICLE NEEDS TO BE RECALLED BUT I NEVER RECEIVED ANYTHING FROM FORD TO START THE PROCESS
NHTSA ODI 11172621
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED LAMARQUE FORD AT 800-639-3673 (LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11169981
MY AIRBAG LIGHT HAS BEEN ON FOR A MONTH NOW AND EVERY TIME I CALL FORD THEY TELL ME THAT MY CAR ISN'T UP FOR A RECALL. THIS IS VERY DANGEROUS AND IT HAS AFFECTED MY HORN, OR ANYTHING ELSE CONTROLLING MY STEERING WHEEL. MY POWER STEERING HAS BEEN REPLACED TWICE. I NEED FOR SOMEONE TO CHECK INTO THIS MATTER FOR ME PLEASE
NHTSA ODI 11164449
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEARNY PEARSON FORD (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 560-5544) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT CONSUMER STATED AIRBAG RECALL REPAIR COMPLETED ON DEC.18, 2018. *JB
NHTSA ODI 11156555
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11155734
TAKATA RECALL- HAVE NOT BEEN REPLACED.
NHTSA ODI 11155298
TAKATA RECALL AIR BAG RECALL STILL HAS NO AVAILABLE PARTS TO PERFORM THE REQUIRED SAFETY REPLACEMENT OF THE SYSTEM. I CHECKED MUCH EARLIER THIS YEAR AND THEY HAD NO REPAIR PARTS AVAILABLE AND THIS IS STILL THE CASE, WHICH IS UNACCEPTABLE. THEY ISSUED A RECALL AND THEY NEED TO GET THE PARTS TO PERFORM THE NEEDED REPAIR/REPLACEMENT OF SAFETY COMPONENTS. THANK YOU FOR HELPING US CONSUMERS GET RESULTS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
NHTSA ODI 11152514
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCENIC FORD (1992 ROCKFORD ST, MOUNT AIRY, NC 27030-5202, (336) 789-9591) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11151941
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CUTTER FORD AT (808) 564-9777 (LOCATED AT 98-015 KAMEHAMEHA HWY, AIEA, HI 96701) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED REPLACEMENT STILL NOT AVAILABLE. *JB
NHTSA ODI 11151559
TAKATA RECALL , I HAVE BEEN CONTACTED ABOUT THE RECALL SEVERAL TIMES ABOUT THIS RECALL AND HOW THEY ARE WORKING ON GETTING THE PARTS TO REPLACE MY AIR BAGS WITH NO ETA. WHEN WILL I GET THE LETTER SAYING BRING IT IN AND WE'LL FIX OUR MISTAKE. I FEAR EVERY TIME SOMEONE ASKS ME FOR A RIDE I HAVE TO SAY NO, OR SIT IN THE REAR WHERE IT'S SAFER. COME ON FORD FIX THIS OLD SITUATION. LOCAL DEALER HERE IS LANGDALE FORD, VALDOSTA GA.
NHTSA ODI 11150836
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