What 773 owners told NHTSA about the 2011 Chrysler Town And Country

FUEL PUMP WILL NOT SHUT OFF, RUNS CONTINUALLY UNTIL BATTERY DIES. THE VEHICLE IS PARKED AND TURNED OFF HOWEVER THE FUEL PUMP CONTINUES TO RUN.

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VEHICLE STARTED SOMETIMES BUT NOT OTHER TIMES LEAVING ME STRANDED ALONE ....HAD TO HAVE THE TIPM REPLACED FOR OVER $1500......RESEARCHED ON LINE TO FIND OUT THAT THIS HAS BEEN A PROBLEM FOR CHRYSLER OWNERS FOR YEARS! BUT IT SEEMS CHRYSLER HAD NOT RECALLED THE VEHICLES

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CAR WOULD NOT START WHEN PARKED IN THE DRIVEWAY, HAD IT TOWED TO MECHANIC. THEY FIRST SAID THAT THE FUEL PUMP NEEDED REPLACED, THEN AFTER REPLACING THIS PART, THEY STATED THAT THE TOTALLY INTEGRATED POWER MODULE ALSO NEEDED REPLACED. AFTER 5 DAYS WITHOUT OUR VEHICLE AND PAYING THOUSANDS OF DOLLARS, WE ARE FURIOUS. I HAVE BEEN REVIEWING THIS PROBLEM WITH THIS VEHICLE AND IT APPEARS TO BE A PROBLEM FOR MANY, MANY PEOPLE, BUT NOTHING IS BEING DONE BY CHRYSLER. THIS IS THE EXACT ISSUE AS PART OF "SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY". THE TOWN AND COUNTRY WAS EXCLUDED FROM THIS RECALL DESPITE USING THE EXACT SAME PART AND HAVING THE EXACT SAME ISSUES.

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CAR WILL NOT START, WILL NOT STAY STARTED, OR SHUTS OFF WHILE DRIVING. OR... THE FUEL PUMP WILL STICK "ON" WHILE THE CAR IS OFF. THIS IS DUE TO THE FAULTY INTEGRATED RELAYS IN THE TOTALLY INTEGRATED POWER MODULE FAILING. THIS IS THE EXACT ISSUE AS PART OF "SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY". THE TOWN AND COUNTRY WAS EXCLUDED FROM THIS RECALL DESPITE USING THE EXACT SAME PART AND HAVING THE EXACT SAME ISSUES. I WOULD LIKE TO HAVE THE PROPER PARTS PUT INTO MY CAR FOR SAFETY REASONS. THE DEALER WANTS TO PUT THE FAULTY PARTS BACK INTO THE CAR AFTER CHARGING ME A LOT OF MONEY TO FIX THIS OBVIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RECALLED WITH THE OTHERS.

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FAULTY FUEL PUMP WIRING SYSTEM THE TIPM IS NO LONGER ALLOWING THE ENGINE TO REALIZE THEIR IS FUEL. IT IS NOT THE FUEL PUMP. THERE ARE SO MANY WEBSITES THAT OFFER THE SERVICE TO RE-MANUFACTURER THE TIPM BECAUSE OF THE ONGOING ISSUES. WHY IS THEIR NOT A RECALL?

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SINCE JULY MY VAN WILL PERIODICALLY NOT START, NO RHYME OR REASON. IT ACTS LIKE IT WILL START AIR COMES ON, ETC. SOMETIMES IT WILL START AFTER ATTEMPT 4 OR 5 OR SOMETIMES A WHOLE DAY. I HAVE BEEN STRANDED MULTIPLE TIMES, BUT EVERY TIME I HAVE TAKEN TO DEALERSHIP AND I HAVE TAKEN TO 3 THEY CAN'T DUPLICATE. I HAVE VIDEO PROOF OF WHAT HAPPENS BUT NO ONE WILL HELP ME. CONTACTED CHRYSLER BUT NO HELP THERE. I AM PAYING FOR A VEHICLE THAT STRANDS ME. I TRIED TO ATTACH A VIDEO BUT THEY ARE TOO LONG SO I ADDED A PHOTO

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ON TWO SEPARATE OCCASION THE CAR TURNED OFF WHILE DRIVING. , ANOTHER TIME I RETURN TO DISCOVER ALL THE WINDOWS WERE DOWN, ANOTHER OCCASION THE TIRE PRESSURE SENSOR CAME ON STATING THAT THE TIRES WERE FLAT . AND LAST BUT NO LEAST SHORTLY THEREAFTER THE CAR REFUSE TO START

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE SEIZED UPON ACCELERATING FROM A COMPLETE STOP. IN ADDITION, THE VEHICLE UPSHIFTED OUT OF GEAR AND THE POWER TRAIN WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

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WE STARTED HAVING ISSUES WITH MY VAN A COUPLE MONTHS AGO. THOUGHT IT WAS THE FUEL PUMP, SO WE REPLACED IT. STILL HAD PROBLEMS. BUT MUCH WORSE! VAN WOULDN'T START. AND 3.5 HOURS LATER MY FUEL PUMP WAS STILL RUNNING. DID SOME FURTHER LOOKING INTO IT. COME TO FIND OUT THE TIPM NEEDS REPLACED (OR JUST THE RELAY). SO LOOKING INTO THE SYSTEM MORE, THE TIPM HAS CAUSED THE STARTER TO NOT START. IT IS SITTING IN MY GARAGE UNTIL WE CAN GET THE TIPM WORK DONE. NOT VERY SAFE. VERY MAD! I STILL OWE MONEY ON THIS CAR AND NOW WE DONT HAVE A CAR BIG ENOUGH FOR THE FAMILY. I WILL NEVER BUY CHRYSLER CARS AGAIN!!! THIS HAS BEEN THE WORST 7 MONTHS WITH THIS CAR!!!!

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OUR CHRYSLER TOWN AND COUNTRY STARTED DYING WHILE GOING DOWN THE ROAD, NOT STARTING AT TIMES, AND CAUSING A WIDE ARRAY OF CONCERNS INCLUDING SEAT BELT LIGHTS COMING AND GOING, AIR BAG LIGHTS COMING AND GOING, FUEL PUMP STAYING ENGAGED AFTER SHUTTING OFF. THIS CAN HAPPEN AT ANY RANDOM TIME. IT WAS DETERMINED TO BE ANOTHER FAULT TIPM MODULE IN THE VEHICLE, SOMETHING THAT HAS BEEN REPLACED BEFORE EVEN.

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2011 TOWN & COUNTRY 38,000 MILES TIPM REPLACEMENT FAILURE SHUT OFF FUEL PUMP, DEFECTIVE FUEL PUMP RELAY IN MODULE WOULD NOT START, VEHICLE WAS STATIONARY

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I WAS DRIVING THE VEHICLE AND ALL THE LIGHTS ON THE DASH CAME ON AND THEN WENT BLACK, THE VAN SHUT OFF WHILE DRIVING AND I WAS ALMOST HIT BY A BIG TRUCK. THE VAN WILL NOT START NOR HOLD CHARGE. THAE BATTERY AND ALTNATOR TEST GOOD BUT IT WONT START. I HAVE HAD IT TOWED TWICE IN LESS THAN A MONTH AND HONESTLY CANT AFFORD TO KEEP GETTING STRANDED. I PURCHASED THE VEHICLE IN AUGUST OF 2016 AND THIS IS OUR FAMILY VEHICLE, AT THIS POINT I DONT HAVE TRANSPORTATION FOR MY JOB AND WOULDN'T FEEL SAFE DRIVING IT IF IT DID RUN. SO NOW IM PAYING FOR A VEHICLE THAT DOESN'T RUN AND FRANKLY IS A SAFTEY HAZZARD. MY HUSBAND IS DISABLED AND THIS WAS OUR TRANSPORTATION TO AND FROM HIS APPOINTMENTS AS WELL. I HAVE SEEN AND READ THAT THOUSANDS ARE HAVING THE SAME ISSUE WITH CHRYSLER AND STILL NO RECALL. SOMEONE PLEASE HELP.

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FUEL PUMP RELAY NOT OPERATING PROPERLY. USED TO NOT OPERATE FUEL PUMP UPON FIRST START UP. NOW FUEL PUMP WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION. SOUNDS LIKE TIPM ISSUE. CONSTANTLY RUNNING FUEL PUMP IS VERY DANGEROUS SITUATION.

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CAR STALLED WHILE DRIVING 40 MPH,AND WILL NOT START,TIPM IS DEFECTIVE,THE INTERNAL FUEL PUMP RELAY HAS FAILED,THE VEHICLE IS A 2011 CHRYSLER TOWN AND COUNTRY WITH 59000 MILES

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MY FUEL PUMP STAYS ON WHEN THE VEHICLE IS OFF DUE TO A MALFUNCTION OF THE TOTAL INTEGRATED POWER MODULE (TIPM). THIS APPEARS TO BE A COMMON PROBLEM WITH THESE VEHICLES. WE HAVE HAD TO CHANGE THE BATTERY SEVERAL TIMES. THIS STARTED HAPPENING ABOUT A YEAR-AND-A-HALF AGO (SPRING 2017)

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IT SLAMS INTO GEARS BECAUSE HYDROLOGIC PUMP THAT WAS RECALLED IN THE S44 RECALL.

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GAUGE CLUSTER BEGINS TO FLICKER AND GUAGUAS BEGIN TO SPAZZ OUT. VEHICLE THEN SHUTS DOWN WHILE DRIVING. NO ISSUES WITH BATTERY OR ALTERNATOR.

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TAKATA RECALL I HAVE BEEN HAVING AN ISSUE WITH MY CAR NOT STARTING FOR OVER A YEAR. I'VE REPLACED 2 STARTERS AND STILL HAVING THE SAME ISSUE. I HAVE TAKEN MY CAR TO THE CHRYSLER DEALERSHIP IN WOODRIVER, IL AND SPENT ALMOST 400.00 AND THE ISSUE STILL ISN'T FIXED. THEY ARE THE DEALERSHIP AND THEY CAN'T EVEN GIVE ME AN ANSWER OR RESOLVE WHAT THE REAL ISSUE IS. I CAN'T KEEP TAKING MY VEHICLE IN AND HAVING IT WORKED ON. I THINK THEY KNOW ITS THE TIPM. I WILL NEVER BUY ANOTHER CHRYSLER AGAIN. I HAVE 2 CHILDREN AND I'M SCARED EVERY TIME I HAVE THEM IN THE CAR. WE BOUGHT THIS VAN TO ACCOMMODATE OUR FAMILY AND ALSO FOR ROAD TRIP. WE CAN'T EVEN DO THAT ANYMORE BECAUSE WE CAN'T TRUST THE VAN TO GO LONG DISTANCES LET ALONE THE GROCERY STORE. HOW HAS THIS NOT BEEN RECALLED OR ADDRESSED?

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE SUDDENLY SHUT OFF. AFTER RESTARTING THE VEHICLE, THE TEMPERATURE GAUGE INCREASED AND DECREASED AND THE ENGINE WOULD CONTINUE TO SHUT OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ALSO, THE CONTACT STATED THAT OTHER ELECTRICAL FAILURES PREVIOUSLY OCCURRED, SUCH AS THE PASSENGER SIDE SLIDING DOOR WOULD BUZZ AND THE WINDOWS MALFUNCTIONED. THE LOCAL DEALER (GOLLING CHRYSLER, 2405 S. TELEGRAPH RD., WEST BLOOMFIELD, MI) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

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MY CHRYSLER TOWN AND COUNTRY BEGAN HAVING WHAT I THOUGHT WAS A MINOR TURN SIGNAL ISSUE. AFTER REPLACING THE BULB AND THAT NOT CORRECT THE ISSUE MY MECHANIC REPLACED THE FUSES AND THAT DID NOT SOLVE THE ISSUE. I WAS THEN TOLD THAT MY TIPM BOX/SYSTEM WAS BAD. THAT AN $800.00 PART TO FIX A SIGNAL TURN SIGNAL. WELL IT HAD TO BE REPLACED IN ORDER TO PASS INSPECTION IN ORDER TO CONTINUE DRIVING THE VEHICLE. SO I REPLACED IT. FAST FORWARD 1 YEAR LATER AND MY VEHICLE BEGINS TO INTERMITTENTLY SPUDDER WHEN COMING TO A COMPLETE STOP. I THEN BEGAN TO COMPLETLY SHUT OFF AT TIMES AFTER HIGHWAY DRIVING OVER A DISTANCE OF 5 OR MORE MILES WHEN I EXIT AND STOP OR SLOW DOWN AFTER EXITING THE HIGHWAY. WHEN I TOOK IT TO THE SHOP, THEY TEST DROVE THE VEHICLE AND IT STALLED ON THE HIGHWAY DURING THEIR TEST DRIVE DIAGNOSTIC. THEY HAD TO GET ASSISTANCE TO GET THE VEHICLE OUT OF THE ROAD. THEY THEN TOLD ME THAT ONLY THE DEALERSHIP CAN CORRECT THE TIPM SYSTEM.

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HEAD GASKET AND THE HEAT WONT WORK,IT COMES ON BUT NO HEAT THE SYSTEM COMES ON BY ITSELF- HEAT AND AIR.

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MY TOWN AND COUNTRY HAS STALLED WHILE DRIVING MANY MANY TIMES. IT ALWAYS HAPPENS WHILE I AM DRIVING. THE VERY FIRST TIME IT HAPPENED WAS ON DEC 2, 2017. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS, MOST RECENTLY THE DEALERSHIP. ONE OF MY MECHANICS INITIALLY TOLD ME THEY THOUGHT IT WAS THE TIPM AND THAT CHRYSLER HAS A KNOWN ISSUE ABOUT THIS PROBLEM BUT HAVE NOT RECALLED IT OR FIXED THE ISSUE. MY CAR ALSO AT TIMES DOES NOT CRANK PROPERLY. I INSERT THE KEY AND TURN IT TO THE RIGHT AND HOLD IT AS IF I AM STARTING THE CAR. SILENCE AND NOTHING HAPPENS FOR ABOUT 10 SECONDS AND THEN IT FINALLY CRANKS UP. THIS IS VERY DANGEROUS AS I HAVE ONLY ONE VEHICLE AND 2 KIDS THAT I DRIVE TO AND FROM SCHOOL EVERY DAY. I AM ALWAYS IN PANIC MODE WHEN DRIVING THE CAR. I AM ALWAYS SCARED BECAUSE I KNOW IT CAN SHUT OFF AT ANY GIVEN TIME.

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AT 103,XXX MILES, MY VAN'S ENGINE SEIZED UP ON OUR WAY TO OUR WEDDING. I TOOK IT TO A CHRYSLER CERTIFIED MECHANIC IN WEST BRANCH, IOWA, AND WAS TOLD MY CONNECTING RODS BUSTED APART. THE ENGINE HAD PLENTY OF OIL IN IT AND THE ENGINE DID NOT OVERHEAT. CHRYSLER RELEASED A RECALL FOR THE 2012 TOWN AND COUNTRY FOR THE EXACT SAME ISSUE ON MY 2011!! THIS IS THE SAME ENGINE, A 3.6-LINER PENTASTAR V6! WHEN I LOOK FOR REPLACEMENT ENGINES, I CAN REPLACE MY SEIZED ENGINE WITH A 2012!! HOW CAN CHRYSLER GETAWAY FOR RELEASING A RECALL ON A 2012, BUT NOT A 2011 WITH THE SAME ENGINE!?!

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE HEATING, AIR CONDITIONING SYSTEM, AND THE WINDSHIELD WIPERS INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM (2405 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248) 334-3600) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND VARIOUS WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, OPENED THE HOOD, REMOVED THE BATTERY, CLEANED THE BATTERY, AND THEN REPLACED THE BATTERY. AFTERWARDS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO MARSHALL CHRYSLER DODGE JEEP RAM (140 SPEARS LN, CRITTENDEN, KY 41030, (859) 824-3300) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND CAUSED THE ELECTRICAL AND ENGINE SHORTAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 75,000.

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