What 773 owners told NHTSA about the 2011 Chrysler Town And Country

ON MY DRIVER SIDE THE SLIDING DOOR DOES NOT OPEN, NOT REMOTLEY OR MANUAL. THE LIGHT AT THE OVERHEAD BUTTON TO OPEN THE DOOR WITH COME ON SOMETIMES BUT WILL NOT OPEN THE DOOR EITHER. I CAN HEAR A CLICKING SOUND TRYING TO OPEN THE DOOR WITH THE REMOTE BUT IT STILL WILL NOT MOVE AT ALL.

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VEHICLE STARTED BUT WOULD NOT SHIFT OUT OF PARK. HAD TO OVERRIDE THE SHIFT LOCK. TOOK TO AUTOMOTIVE REPAIR WHERE THEY FOUND MULTIPLE CODES RELATED TO THE BRAKE LIGHT SWITCH. CLEARED CODES AND REPLACED BRAKE LIGHT SWITCH. STILL SHOWED CODES RELATED TO BRAKE LIGHT SWITCH. FOUND SYSTEM HAD 3 AMP DRAW RUNNING BATTERY LOW AND TRACED IT BACK TO THE TIPM. FOUND DRAW WAS PRESENT WHEN IGNITION SWITCH IS REMOVED FROM THE LOOP. REPLACED THE TIPM MODULE AND PROGRAMED TO VEHICLE. FOUND WIRING ISSUE TO THE TIPM THAT NEEDED REPLACED

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WHEN DECELERATING FROM OVER 45 MPH ENGINE LIGHT COMES ON SHIFTS SUDDENLY TO 3RD OR 2ND GEAR. CODES P0733 P0734 P0792. CLEAR ENGINE CODES, DRIVES NORMAL UNTIL DECELERATION AT ELEVATED SPEEDS. TRANSMISSION SHIFTS NORMALLY OTHERWISE. THIS IS THE 62TE 6-SPEED TRANSMISSION.

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PASSANGER SIDE SLIDING DOOR WILL NOT LOCK. THE LOCK ITSELF IS STUCK IN LOCK POSITION. BUT IT WILL NOT MOVE BY ANY POWER DEVICE. AND WILL NOT BUDGE BY MANUAL. ALL DOORS WILL LOCK BUT THAT ONE. THERE ARE MANY YOUTUBE VIDEOS SHOWING THIS ISSUE. SAYING IT IS THE ACTUATOR.

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VAN HAS HAD A FEW TIMES WHERE IT WILL NOT START, YOU CAN TURN THE KEY ALL THE WAY TO THE ON POSITION, ALL THE LIGHTS/RADIO AND AIR WILL COME ON BUT THE ENGINE FAILS TO START, DOES NOT MAKE A NOISE. AFTER A FEW TRIES IT WILL START. RECENTLY THE KEY GOT STUCK IN THE ON POSITION TO START AND THE ENGINE TRIED STARTING 4 TIMES WHILE STUCK IN THAT POSITION BEFORE IT FINALLY STARTED AND ALMOST QUIT. DID NOT DARE TO TURN VEHICLE OFF DUE TO THE POSSIBILITY IT WOULD NOT START. RESEARCH STATES THE TIPM IS THE CAUSE OF THIS ALONG WITH MULTIPLE ELECTRICAL ISSUES. THIS SHOULD BE RECALLED.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE INDEPENDENTLY ACCELERATED FROM 30 MPH TO APPROXIMATELY 65 MPH WITHOUT WARNING. ADDITIONALLY, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE RPMS REVVED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO TUBBS BROTHERS FORD CHRYSLER DODGE JEEP RAM (LOCATED AT 959 SANILAC RD, SANDUSKY, MI 48471, (810) 648-0000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

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IN MOTION AT 70 MPH ON I75 MY TIRE PRESSURE SYSTEM INDICATED A FLAT TIRE. BECOMING DISTRACTED AND TRYING TO QUICKLY GET TO THE SHOULDER ALMOST CAUSED AN ACCIDENT. ONCE ON THE SHOULDER THE TIRE PRESSURE WENT BACK TO 39 PSI. WHILE KEEPING AN EYE ON IT ALL 4 TIRES WOULD FLUCTUATE FROM 295 PSI TO 0 PSI SETTING OFF A AUDIBLE WARNING EVERY TIME IT DROPPED BELOW 30PSI. SINCE THIS ELECTRICAL PROBLEM BEGAN TWO WEEKS AGO I HAVE BEEN HAVING ISSUES WITH THE VEHICLE STARTING, ONCE TO THE POINT WHERE I WAS STRANDED AND HAVE TO HAVE IT TOWED. THE MECHANICS COULD NOT FIND ANYTHING WRONG BECAUSE IT STARTED FOR THEM. THEY DID LET ME KNOW THAT THE TIPM HAS BEEN KNOWN TO CAUSE ALL THESE ISSUES AND THAT CHRYSLER WAS AWARE OF IT BUT NOT DOING ANYTHING. IT IS A SAFETY CONCERN WHEN RANDOM COMPONENTS AND DIAGNOSTIC SENSOR START GOING OFF AT RANDOM WHILE DRIVING DOWN THE INTERSTATE. BEING POTENTIALLY STRANDED WITH MULTIPLE SMALL CHILDREN CAN ALSO BE A SAFETY CONCERN IN MY HONEST OPINION.

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MY VAN HAS AN ELECTRICAL GLITCH WHERE ALL THE DADH COMPONENTS WILL FLICKER AND THE GAUGES WILL GO UP AND DOWN REPEATEDLY AND EVERY COUPLE DAYS THE CAR WILL COMPLETELY SHUT OFF (NO POWER STEERING, NO GAS) WE HAVE PUT IT IN THE SHOP AT LEAST 5 TIMES AND THE CHRYSLER DEALERSHIP SAID THEY CANT DUPLICATE THE PROBLEM AND THERE FOR THEY CANT DO ANYTHING. THE DEALERSHIP ALSO SAID THEY DONT HAVE ENOUGH COMPLAINTS TO LOOK INTO WHAT THE PROBLEM IS. I AM HOPING THAT CHRYSLER WILL FIX THEIR MISTAKES

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I WAS IN TWO ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THE ELECTRICAL FOR THE TRUNK AND WINDOWS DO NOT WORK, AND THE DOOR ELECTRICAL IS A FIRE HAZARD.

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WON'T START AT CERTAIN TIMES T HAPPEN ONCE IN JANUARY AND ONCE IN APRIL.

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VAN WILL BE DRIVING WHEN IT STALLS UP, INSTRUMENT CLUSTER GOES CRAZY LIGHTING UP AND NEEDLES BOUNCE BACK AND FORTH. TOOK IT TO A MECHANIC THEY COULDNT FIND ANYTHING WRONG WITH IT. I HAVE SEEN A LOT OF OTHER OWNERS HAVING THESE SAME ISSUES.

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CAR WOULDN'T START, THEN WOULD START, THEN WOULDN'T START AND NOW REPEATEDLY WILL NOT START. TOOK IT TO MY LOCAL SHOP WHO CHARGED ME FOR A REPAIR BUT THAT DIDN'T RESOLVE THIS. TOOK IT TO A CHRYSLER DEALER SHOP AND THEY WERE UNABLE TO INITIALLY DIAGNOSE WHAT WAS GOING ON. I'VE ASKED THEM TO DO NO WORK PENDING CONVERSATIONS WITH THE ORIGINAL SHOP. ALL THE DOCUMENTATION THAT I HAVE READ POINTS TO THE TIPM SO I BELIEVE THAT THIS IS THE CAUSE.

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WHEN STARTING WITH PUSH BUTTON SOMETIMES WILL NOT START . OTHER TIMES STAYS ENGAGED. BRAKE PEDAL GETS HARD WITH PUSH BUTTON THAT'S HOW I KNOW IT WILL NOT START WITH BUTTON. HEATER WILL TURN ON ON ITS OWN EVEN AFTER BEING SHUT OFF. CRUISE CONTROL DOES NOT ALWAYS LIGHT UP AND WORK. BACK HATCH WILL NOT OPEN OR CLOSE WITH BUTTON NO CODES PULL UP ON ANY OF THESE ISSUES. I HAVE HAD IT AT 3 OR 4 DIFFERENT MECHANICS AND NOBODY SEEMS TO KNOW WHAT THE PROBLEM IS. HAVE PULLED UP THINGS ON THE INTERNET THAT SHOWS TEMP BOARD. I HAVE TAKEN THIS VEHICLE IN MANY TIMES UNDER WARRANTY AND NOBODY COULD FIND OUT WHAT THE PROBLEM IS. NOW WARRANTY IS OUT AND STILL HAVE NO ANSWERS. WE DID REPLACE STARTER AND IT DID NOT RESOLVE THE ISSUE. HUSBAND IS ON DISABILITY FOR BRAIN TUMOR SO WE DO NOT HAVE A LOT OF RESOURCES TO TRY ELIMINATE.WOULD LIKE TO KNOW WHAT YOU HAVE SUGGESTED TO OTHERS THAT HAVE PUT COMPLAINTS IN FOR THE SAME ISSUES

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE CONTINUED TO RUN AFTER THE KEY WAS REMOVED FROM THE IGNITION. THE CONTACT CALLED THE MANUFACTURER AND WAS ASSIGNED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE CASE AND CALL BACK. THE CONTACT DID NOT RECEIVE A CALL BACK. THE CONTACT CALLED BACK AND WAS INFORMED THAT THEY COULD NOT HELP WITH THE REPAIR EXPENSES SINCE THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO SPORT DURST CHRYSLER DODGE JEEP (4513 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 724-4677) WHERE THE VEHICLE WAS BEING HELD UNTIL AUTHORIZATION WAS RECEIVED TO REPAIR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 101,000.

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TRAVELING ON 2 LANE ROAD ACROSS A BRIDGE AT 35 MPH WHEN ALL DASH LIGHTS CAME ON THEN ALL OFF AND ENGINE DIED WHICH CAUSED POWER STEERING LOSS AND POWER BRAKE LOSS, NO POWER AT ALL IN VEHICLE STRANDED ON SIDE OF ROAD. THIS COULD HAVE CAUSED A BAD ACCIDENT HAD THERE BEEN MORE TRAFFIC. THIS WAS CAUSED BY THE PCM (ENGINE COMPUTER) FAILING. I SEE THAT THIS IS A FREQUENT OCCURENCE WITH THIS VEHICLE.

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TOTAL INTEGRATED POWER MODUAL REPLACED MULTIPLE TIMES AND STILL DEFECTIVE. COSTING ME THOUSANDS OF DOLLARS! VAN WILL SUDDENLY STALL AT HIGHWAY SPEEDS. PLEASE MAKE CHRYSLER FIX THIS. IT COULD EASILY LEAD TO AN ACCIDENT.

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TAKATA RECALL- HAD TO REPLACE THE BATTERY AND ALTERNATOR TWICE IN LESS THAN TWO YEARS BECAUSE OF BEING STRANDED OR JUST NOT STARTING MULTIPLE TIMES. THE TORK CLUTCH HAD TO BE REPLACED AND STILL RUNS ROUGH

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRELESS WIN MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ST. CHARLES NISSAN (5625 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, (636) 441-4481) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 57,711. THE VIN WAS INVALID.

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RECENTLY I HAVE NOTICED THAT THE WINDSHIELD WASHER FLUID HAS BEEN LEAKING INTO THE FRONT PASSENGER SIDE AIR BAG COMPARTMENT. WHEN I TRY TO WASH THE BACK WINDOW IT JUST POURS OUT OF THE AIR BAG COMPARTMENT.

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THE POWER SHUTS OFF OR THE CAR WON'T START AFTER THE KEY IS TAKEN OUT. I WAS TOLD BY THE MECHANIC I WENT TO THAT SOMETHING WITH THE SPARK PLUGS WAS FIRING INCORRECTLY SO I HAD THAT REPLACED. I ALSO HAD MY AUTO START REMOVED BECAUSE I WAS TOLD THAT WAS AFFECTING THE BATTERY AND FINALLY I WAS TOLD THE FUEL PUMP WAS CONSTANTLY RUNNING WHICH WAS DRAINING MY BATTERY. I WAS TOLD TO PULL THE FUSE FOR THE FUEL PUMP UNTIL I CAN HAVE THE PART REPLACED, WHICH IS TEDIOUS AND THAT STILL DON'T WORK ALL THE TIME. IT IS MY UNDERSTANDING THAT THE PART HAS BEEN ON BACK ORDER SINCE DECEMBER. AT THIS POINT I AM VERY FRUSTRATED AND I DON'T FEEL SAFE DRIVING THIS CAR UNTIL THE ISSUE IS RESOLVED. THE BLIND SPOT LIGHTS ALSO REMAIN ON.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE THE KEY WAS IN THE IGNITION, THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WOULD HAVE TO TURN THE IGNITION SWITCH THREE TO FOUR TIMES TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TEMP POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO LARSON CHRYSLER JEEP DODGE RAM (2001 N MERIDIAN, PUYALLUP, WA 98371, (253) 845-1725) WHERE IT WAS DIAGNOSED THAT THE TEMP POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

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VEHICLE WOULD COMPLETELY LOSE POWER, SHUTTING OFF ENGINE. THIS COULD HAPPEN WHILE STOPPED OR MOVING AT ANY SPEED, EVEN HIGHWAYS. TOOK TO MECHANIC WHERE HE FOUND A FAULTY WIN MODULE. DIAGNOSTIC FOUND DTC FOR LOW VOLTAGE TO TCM. MOVING KEY FOB WOULD CAUSE VEHICLE TO LOSE POWER AND SHUT DOWN, BUT SO COULD NORMAL ROAD VIBRATION. REMOVED AND REPLACED WIN MODULE AND PROBLEM WENT AWAY.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. ONCE THE CONTACT INSERTED THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN THE IGNITION SWITCH FOUR TIMES FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT REPLACED THE FUEL PUMP, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO JIM SHORKEY YOUNGSTOWN CHRYSLER DODGE JEEP RAM FIAT (4850 MAHONING AVE, AUSTINTOWN, OH, (330)-754-2212) WHERE IT WAS DIAGNOSED THAT THE POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 72,000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE TURNED OFF COMPLETELY WITHOUT WARNING AND HAD TO BE TOWED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO RENTON CHRYSLER DODGE JEEP RAM (585 RAINIER AVE S, RENTON, WA 98057) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

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I DROVE TO THE GROCERY STOREAND PLACED THE VEHICLE IN PARK, TURNED OFF THE IGNITION, LOCKED THE DOORS AND SHUT THEM. I WENT SHOPPING AND CAME BACK OUT. THE KEY FOB WOULD NO LONGER UNLOCK THE DOORS. I USED THE MANUAL KEY TO GAIN ACCESS TO THE VEHICLE. I LOADED MY GROCERIES. ENTER THE VEHICLE AND INSERTED THE KEY FIVE INTO THE IGNITION. THE KEY FOB WAS DIFFICULT TO GET INTO THE IGNITION. ONCE THE KEY FOB WAS INSERTED INTO THE IGNITION SUCCESSFULLY, IT WOULD NOT TURN. I AM ENSURED THAT THE VEHICLE WAS STILL IN PARK. AFTER NUMEROUS ATTEMPTS TO TURN THE KEY FOB, I ACCESSED THE GEAR OVERRIDE PANEL AND INSERTED A SCREWDRIVER, I MOVE THE GEARSHIFT INTO NEUTRAL, AND THEN BACK INTO PARK. THEN ATTEMPTED TO TURN THE IGNITION AGAIN. STILL NO POWER, AND THE KEY FOB STILL WILL NOT COME OUT OF THE IGNITION. ATTEMPTED TO JUMPSTART A VEHICLE ASSUMING THAT MAYBE THE BATTERY WAS DEAD. STILL NO CHANGE. NOW I STILL CANNOT REMOVE THE KEY FOB FROM THE IGNITION NOR IS THERE ANY ENGAGEMENT FROM THE IGNITION. SEVERAL VEHICLES OF THIS MAKE AND MODEL OF PREVIOUS YEARS HAVE HAD THE SAME ISSUE.

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