What 773 owners told NHTSA about the 2011 Chrysler Town And Country

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, A VEHICLE WAS T-BONED BY WHILE IN THE MIDDLE OF AN INTERSECTION WHICH PROPELLED THE VEHICLE INTO THE CONTACT'S VEHICLE HEAD ON. THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT AS WELL AS THE OTHER DRIVERS AND PASSENGERS WERE CHECKED OUT AT THE SCENE BY PARAMEDICS AND WERE TREATED FOR SCRAPES AND BRUISES. THE CONTACT LATER SOUGHT TREATMENT AT AN URGENT CARE FACILITY FOR PAIN TO HER LOWER BACK AND BOTH SHOULDER AREAS. A POLICE WAS FILED AT SCENE. THE CONTACT AND DRIVER OF THE VEHICLE THAT WAS PROPELLED INTO THE CONTACT BOTH LIVED NEAR THE SCENE OF THE ACCIDENT AND WERE ABLE TO DRIVE THE VEHICLE TO THEIR RESPECTIVE HOMES. THE OTHER DRIVER THAT CAUSED THE ACCIDENT HAD TO HAVE THEIR VEHICLE TOWED TO AN INDEPENDENT MECHANIC. AN ADJUSTER WAS CALLED TO THE CONTACT'S HOME TO ASSESS THE DAMAGE AND THE VEHICLE REMAINED IN THE POSSESSION OF THE CONTACT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

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MY TIPM IS FAILING SLOWLY. MY STARTER IS PULLING WAY TO MANY AMPS WHEN STARTING. I'VE CHANGED IT TWICE. MY FUEL RELAY HAS FAILED. A LOT OF THE TIMES WHEN I START MY CAR I HAVE AN ICON FOR MY ABS SENSOR COME ON AND THE ONLY WAY TO GET IT OFF IS TO PULL OVER AND RESTART MY CAR. WHEN THE LIGHT IS ON ON MY DASH. MY CAR WON'T DRIVE OVER 60MPH AND MY RPMS WILL RUN HIGH AND WHEN YOU LET OFF THE GAS WHILE IT'S DOING THIS IT WILL TAKE YOU ALMOST TO A STOP WITHIN SECONDS. MY CHECK ENGINE LIGHT NEVER GOES OFF. AND NO MATTER HOW MANY TIMES IT GETS TESTED AND RESET IT COMES BACK WITHIN HOURS. SO MY AUTO START NEVER WORKS. SOMETIMES WHEN I START MY CAR I CAN'T GET MY SEATBELT ALARM TO STOP SINGING SO I HAVE TO PULL OVER AND RESTART. IT ALL LEADS BACK TO THIS TIPM (ELECTRONICS BOARD BELOW THE FUSE BOX). I'VE HAD IT PRICED AT 1300$ TO FIX IT. BUT TURNS OUT IT'S THE MOST COMMON ISSUE WITH THIS YEAR OF THIS VAN. PLEASE HELP!

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OUR TIPM FAILED CAUSING US NOT TO BE ABLE TO START THE CAR WE WERE TOLD THAT THE FUEL PUMP WAS CONSTANTLY RUNNING EVEN THOUGH CAR WAS TURNED OFF...WE PAID A VERY LARGE BILL TO GET REPAIRED AND OF COURSE OUR WARRANTY HAD EXPIRED...WE FELT THERE SHOULD HAVE BEEN A RECALL FOR THIS PART...OUR ANSWER FROM CHRYSLER WAS KEEP YOUR RECEIPT INCASE OF A RECALL...THIS REPAIR COULD HAVE CAUSED A FIRE IF PARKED IN OUR GARAGE OR ANYWHERE...SHOULD HAVE BEEN A RECALL...

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I JUST BOUGHT THIS VEHICLE SECONDHAND THE INDICATORS FOR VEHICLE TO CLOSE ARE ON THE AIRBAG LIGHT IS ON THE SEATS DON'T GO UP AND DOWN AS SUPPOSED TO THEY JUST MAKE A NOISE AND BOTH PASSENGER AND DRIVER SIDE REAR DOORS DON'T OPEN AND THE WINDOWS DON'T GO UP OR DOWN MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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OUR TIPM FAILED ..CAUSING US TO NOT BE ABLE TO START THE CAR AND ALSO FUEL PUMP WAS CONSTANTLY RUNNING EVEN WHEN ENGINE WAS OFF AND AWAY FROM CAR... WE PAID OVER 3000.00 TO GET REPAIRED.....WE FOUND OUT THAT THIS COULD CAUSE THE AUTO TO START ON FIRE ...AND ENDANGER OUR HOUSE WHEN PARKED IN THE GARAGE...WHY WASNT THERE A RECALL FOR THIS PART ?

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THE CONTACT CHARGED THE BATTERY FULLY HOWEVER, THE ENGINE STILL FAILED TO TURN OVER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THERE WAS NO WARNING LIGHT ILLUMINATED. NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 296-2404) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

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2011 CHRYSLER TOWN AND COUNTRY WITH 114,212 MILES. WHILE PARKED, THE CAR ACTS AND SOUNDS LIKE IT WANTS TO, BUT WILL NOT START. TOOK IT TO THE DEALERSHIP AND WAS DIAGNOSED WITH A BAD TIPM (TOTALLY INTEGRATED POWER MODULE) AND FUEL PUMP RELAY. THIS IS A KNOWN ISSUE AND THE SAME ISSUE IN RECALL P54/NHTSA 14V-530 FOR THE DURANGO AND GRAND CHEROKEE LAWSUIT SETTLEMENT BUT FOR SOME REASON THE TOWN AND COUNTRY AND OTHER CHRYSLERS PETITIONS WERE DENIED. AFTER TALKING TO CHRYSLER, THEY ONLY SUGGESTED THAT I KEEP MY RECEIPTS IN CASE IT WAS ACCEPTED AS A RECALL BUT WOULD NOT GIVE ANY FINANCIAL HELP ON A $1400 REPAIR BILL.

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2011 CHRYSLER TOWN AND COUNTRY WITH 97,983 MILES. WHILE STOPPED AT A TRAFFIC LIGHT, THE TRANSMISSION STOPPED WORKING AND THE VAN WOULD NOT MOVE. WAITED INTO THE NIGHT FOR A TOW TRUCK TO TOW US TO A REPAIR SHOP. THE TRANSMISSION FAILURE IS A KNOWN ISSUE BUT NO RECALL ISSUED FROM CHRYSLER. STUCK WITH A $3,338.92 BILL FOR A NEW TRANSMISSION.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE SOON AFTER FAILURE. THE CONTACT HAD TAKEN THE VEHICLE TO DAVIS CHRYSLER DODGE JEEP RAM (464037 E STATE RD 200, YULEE, FL 32097) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT ALSO SPOKE TO JACKSONVILLE CHRYSLER JEEP DODGE RAM (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

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WHEN DRIVING ON HIGHWAY VEHICLE WOULD TURN OFF AND SOMETIMES TURN BACK ON IN A SHORT PERIOD OF TIME. VEHICLE WILL NOT START. THERE HAVE BEEN HUNDREDS OF TIMES THAT IT HAS DONE THIS. HAPPENS AT VARIOUS TIMES.

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CAR STALLS AND SHUTS OFF, CAR CRANKS BUT WILL NOT START THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 24 HOURS, WHILE DRIVING IT WILL UNEXPECTED SHUT OFF, THIS IS A PROBLEM RELATED TO THE TIPM WHICH HAS BEEN RECALLED IN OTHER 2011 MODEL VEHICLES SUCH AS THE JEEP GRAND CHEROKEE AND DODGE DURANGO. I HAVE READ FORUMS WHERE OTHER 2011 TOWN AND COUNTRYS ALSO HAD THIS SAME ISSUE.

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LOST POWER WHILE DRIVING ON HIGHWAY. TOWED HOME. TRIED TO START AND WOULDN'T TURN OVER. COULD ONLY START IN NUTURAL DROVE TO DEALERSHIP COUKDNT TURN OFF OR WOULDNT START. DIAGNOSED AS THE TIP WENT OUT.

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WHEN LOCKING AND UNLOCKING DOOR LOUD BUZZING SOUND

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THIS MUST BE A RECALL CONCERN. CHRYSLER REALLY NEEDS TO STEP UP AND TAKE CARE OF THIS TIPM ISSUE. THE MOST COMMON PROBLEM WAS A DEFECTIVE TIPM THAT PREVENTED THE ENGINE FROM STARTING. THIS VAN FAILS WHILE THE CAR WAS BEING DRIVEN. TODAY 1-4-21, THE VAN IS AGAIN AT THE DEALERSHIP FOR REPAIRS FOR THE SAME ISSUE AGAIN AND AGAIN I CAN'T BELIEVE IT. THE TOWN & COUNTRY WOULD BE RUNNING SMOOTHLY ONE DAY AND FAIL TO START THE NEXT DAY. WHY RECALL CONCERNING THEM WAS NEVER ISSUED????

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THERE IS A BUZZING NOISE IN THE REAR PASSENGER SIDE DOOR THAT HAPPENS SOMETIMES WHEN I OPEN THE FRONT PASSENGER SIDE DOOR OR UNLOCK THE DOORS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY.

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VEHICLE IS EXPERIENCING INTERMITTENT DEAD BATTERIES AND NO START ISSUES. HAD VEHICLE SHUT DOWN WHILE DRIVING AS WELL TO FUEL PUMP SHUTTING DOWN. AFTER DIAGNOSTIC FOUND THE FUEL PUMP WAS STAYING ON AFTER KEY WAS REMOVED KILLING THE BATTERY. THIS IS AN ISSUE WITH A BAD TIPM MODULE THAT HAD BEEN UNDER A RECALL ON THE PREVIOUS YEARS TOWN AND COUNTRY. CALLED THE DEALER TODAY ANS WAS TOLD ON THERE WERE NO OPEN RECALLS ON MY SPECIFIC VIN.

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CHRYSLER TOWN AND COUNTRY AND DODGE MINIVAN HAVE AN ACTUATOR THAT LOCKS AND UNLOCKS THE REAR SLIDING DOORS. THE SAME PART IS USED FOR BOTH SIDES, IT JUST NEEDS AN ARM ON IT DEPENDING ON THE SIDE. THE DEFECT IS THAT WHEN THESE ACTUATORS GO OUT, IT WILL EITHER NOT ALLOW THE DOOR TO LOCK, OR PERMANENTLY LOCKE THE DOOR AT ANY TIME AND REMAIN LOCKED UNTIL IT IS FIXED. **IF THERE IS AN EMERGENCY AND THE ACTUATOR BROKEN IN THE LOCKED POSITION THE DOOR WILL NOT OPEN OR OPERATE (INSIDE OR OUTSIDE). IT IS IMPOSSIBLE POSSIBLE TO OPEN THE DOOR IN ANYWAY UNLESS TAKING OFF THE INSIDE PANEL AND GETTING INSIDE TO THE LOCK MECHANISM. IF THE DOOR IS IN THE UNLOCKED POSITION AND YOU WERE UNAWARE THAT THE ACTUATOR IS BROKEN IN THE UNLOCKED POSITION AND YOU THINK IT'S LOCKED AND YOU LEAVE YOUR CHILD IN THERE TO RUN INTO THE HOUSE SOMEBODY COULD OPEN THE DOOR AND STEAL ANYTHING OUT OF YOUR CAR INCLUEDING A CHILD. WHEN THE ACTUATOR BRAKES IN THE UNLOCK POSITION YOU HAVE NO IDEA WHAT IT IS BROKEN. HOWEVER WHEN IT BREAKS IN THE LOCK POSITION IT IS IMMEDIATE AND WITHOUT WARNING AS WELL. WHEN I FOUND OUT THAT MY DOOR WAS LOCKED ON THE DRIVERS SIDE WAS WHEN I WENT TO GET MY DOG OUT OF MY BACK SEAT AND IT WAS BROKEN.I LOOKED THIS ISSUE UP ON THE INTERNET AND THAT'S WHAT I WAS TOLD TO CHECK BOTH DOORS AND FOUND MY MY PASSENGER SIDE WAS PERMANENTLY UNLOCKED.

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VEHICLE INTERMITTENTLY WON'T START AND IS STALLING OUT / DYING WHEN GOING DOWN THE HIGHWAY

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NEWBERRY MOTORS, INC. (1227 NEWBERRY AVE, NEWBERRY, MI 49868, (906) 293-5104) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE WITH FILING A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

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THE "WIRELESS IGNITION NODE RECEIVER" ON OUR 2011 CHYSLER TOWN & COUNTRY BROKE IN OCTOBER 2019 (WITH UNDER 100,000 MILES). THIS IS WHERE OUR KEY IS INSERTED TO START OUR MINIVAN. THE MINIVAN STILLS STARTS AND SHUTS OFF, BUT THE KEY WON'T STAY IN THE IGNITION. UNFORTUNATELY, WE DON'T HAVE THE $400-500 NEEDED TO REPLACE THE IGNITION RECEIVER. THE DANGEROUS PART OF THIS IS THAT THE KEY POPS OUT AT RANDOM TIMES, WHILE WE ARE DRIVING. THE KEY POPS OUT AND LANDS ON THE FLOOR UNDERNEATH OUR FEET WHILE WE ARE DRIVING. SOMETIMES THIS HAPPENS WHEN WE ARE DRIVING ON THE FREEWAY AT FREEWAY SPEEDS. THIS ACTION IS ENORMOUSLY DISTRACTING AND COULD POTENTIALLY CAUSE AN ACCIDENT. SOMETIMES, WE ARE FORCED TO START THE VAN WITH THE KEY AND DROP THE KEY INTO THE CONSOLE, BUT THEN WE HAVE TO GO HUNTING FOR THE KEY IN ORDER TO SHUT THE VAN OFF. APPARENTLY, THESE IGNITION NODES ARE KNOWN TO BE PROBLEMATIC IN MINIVANS JUST 2 OR 3 YEARS OLDER THAN OURS, AND RECALLS HAVE ALREADY BEEN FILED FOR THOSE YEARS. WE ARE WONDERING IF AND WHEN THE RECALL FOR OUR 2011 VAN WILL CATCH UP TO THE PROBLEMS THESE MINIVANS ARE HAVING.

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FUEL PUMP RELAY IS STUCK RESULTING IN CONTINUOUS PUMP RUNNING CAUSING DEAD BATTERY OVERNIGHT AND VEHICLE NOT STARTING.

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MY WIFE WAS DRIVING OUR VEHICLE DOWN A COUNTY ROAD AT ABOUT 40 MILES PER HOUR WHEN SUDDENLY WHAT SEEMED LIKE ALL OF THE INDICATOR AND WARNING LIGHTS LIT UP ON THE DASHBOARD. SHE PULLED OFF INTO A NEIGHBORHOOD TO TRY AND TURN AROUND TO DRIVE THE VEHICLE BACK HOME. AS SHE CAME AROUND THE CIRCLE DRIVE OF THE NEIGHBORHOOD AND APPROACHED THE STOP SIGN BEFORE THE COUNTY ROAD, THE VEHICLE COMPLETED DIED. THE KEY WOULD NOT COME OUT OF THE IGNITION IT WAS SO DEAD. WE HAD THE VEHICLE TOWED TO A DEALERSHIP'S SERVICE DEPARTMENT. THE PROBLEM WAS DIAGNOSED AS A BAD TOTALLY INTEGRATED POWER MODULE (TIPM). THE UNSAFE CONDITION WAS THAT THE VEHICLE COULD HAVE COMPLETELY DIED AND LOST ALL POWER, INCLUDING POWER STEERING, POWER BRAKES, ETC., WHILE DRIVING ON A COUNTY ROAD AT 40 MILES PER HOUR IN TRAFFIC, IF MY WIFE WOULD NOT HAVE IMMEDIATELY PULLED OFF THE MAIN ROAD INTO THE NEIGHBORHOOD. WHILE WAITING FOR THE VEHICLE TO BE TOWED, I HAD TO WAVE ON TRAFFIC EXITING THE NEIGHBORHOOD AND IT CREATED AN UNSAFE SITUATION FOR TRAFFIC COMING IN TO THE NEIGHBORHOOD AT THE SAME TIME.

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TIPM IS CAUSING MY VAN NOT TO START, STALKS GOING DOWN THE ROAD

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ENTIRE VAN SHUTS OFF! THIS IS EXACTLY LIKE THE RECALL FROM ONE YEAR EARLIER, IT'S THE SAME PROBLEM. WHY WON'T THEY INCREASE THE YEARS ON THIS AND SAVE SOME PROBLEMS.

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VEHICLE WILL SHUT OFF WITH NO WARNING. ENGINE IS OFF. ALL POWER IS LOST. THIS IS VERY DIFFICULT WHEN DRIVING DUE TO LOSS OF POWER STEERING, POWER BRAKES, ENGINE POWER ETC. THE CAR WILL RESTART WITH NO ISSUES SHOWN ON THE FAULT CODES. OBD HAS NO RECORD OF A PROBLEM. VERY INTERMITTENT, VERY DANGEROUS. SEEMS THE SAME AS THE RECALL THAT COVERED UP TO THE PREVIOUS YEAR. MANY PEOPLE CLAIM THE SAME ISSUE.

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