What 773 owners told NHTSA about the 2011 Chrysler Town And Country

THE WHOLE ELECTRIC SYSTEM SHUT DOWN PERIODICALLY, AND THE WIPER GO OFF BUT ALL OTHER ELECTRICAL SHUT DOWN . FLASHER LIGHT DOOR LOCK ETC... IT IS A SAFETY ISSUE AND THIS CAR WENT 3 TIME TO THE DEALER AND THEY DON'T KNOW WHATS WRONG. WE TOOK A VIDEO OF THE ISSUE. THE DEALER TOLD MY WIFE ITS FINE TO DRIVE BUT WITHOUT LIGHT AND FLASHER I THINK ITS NOT SAFE. WE CONTACT CHRYSLER CORP BUT NOBODY CARE. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED 9/20/2017*CN

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT HE RECEIVED A FOLLOW UP NOTICE IN JANUARY OF 2015, BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN THE CONSUMER STATED THE REAR QUARTER PANEL SWITCH WAS REPLACED ON 1/29/15. UPDATED 04/07/15

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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PROBLEM WITH TIPM AND HAD TO WAIT 30 DAYS FOR REPAIR REPLACED WITH DEFECTIVE TIPM AND HAVE TO WAIT AN UNDETERMINED PERIOD FOR NEW MODULE. MEANWHILE, TURN SIGNALS DO NOT FUNCTION PROPERLY. *TR

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SAFETY EQUIPMENT FAILURE. THE BLIND SPOT MONITORING SYSTEM QUIT WORKING AS WELL AS THE BACKUP SENSORS. WE PAID EXTRA FOR THESE SAFETY FEATURES AND THIS WAS A MAJOR FACTOR IN PURCHASING THIS MINI VAN. THE DEALERSHIP HAS STATED ON MULTIPLE TIMES THAT THIS IS A HUGE PROBLEM WITH ALL CHRYSLER VEHICLES. THE DEALERS WOULD CHARGE APPROXIMATELY $2,200 TO CORRECT THE PROBLEM WITH THE SAME DEFECTIVE / POORLY DESIGNED PARTS. THIS IS NOT A SOLUTION; PAY TWICE FOR SAFETY EQUIPMENT THAT WILL JUST GO BAD IN THE FUTURE. THIS IS A CLEAR CASE OF THE CHRYSLER SAFETY SYSTEMS SUFFERING FROM POOR ENGINEERING / PARTS. THIS IS A SAFETY ISSUE. THE WIDESPREAD REPORTED FAILURE OF THE BLIND SPOT MONITORING SYSTEMS SHOULD BE INVESTIGATED NHTSA AND CHRYSLER SHOULD FIX THE PROBLEM. IT WOULD BE GREAT IF CHRYSLER WAS PROACTIVE ABOUT THIS AND DID THE RIGHT THING. CHRYSLER IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL ON THIS. I HOPE THE NHTSA CAN SPUR THEM TO STAND BEHIND THEIR SAFETY SYSTEMS THAT THEY ACTIVELY MARKETED TO THE PUBLIC. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 3/13/15*CN UPDATED 6/18/2015 *JS

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED FAILURE. THE VIN WAS UNAVAILABLE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN MAY OF 2014. THE DEALER DISABLED THE SWITCH HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT RECEIVED A NOTIFICATION FROM THE MANUFACTURER CONFIRMING THE PARTS WERE AVAILABLE, BUT WAS INFORMED FROM THE DEALER THAT THERE STILL WERE NO PARTS AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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REQUESTING TO FILE A COMPLAINT BECAUSE MY DEALER HAS FAILED/UNABLE TO CORRECT THE SAFETY RECALL FOR THE "REAR QUARTER VENT WINDOW SWITCH" IN MY 2011 TOWN & COUNTRY. I WAS INFORMED OF THE RECALL LAST YEAR, AND WAITED OVER 6 MONTHS FOR THE DEALERSHIP TO ARRANGE FOR A FIX. FOR SEVERAL MONTHS, THEY ADVISED THEY WOULD CONTINUE TO BE COMPLETELY UNABLE TO FIX THE DEFECT BECAUSE THEY COULD NOT ARRANGE TO GET THE PARTS NEEDED. MY LAST REQUEST TO THE DEALERSHIP WAS THIS PAST NOVEMBER, THE WEEK OF THANKSGIVING. THEY SAID THEY STILL DID NOT HAVE THE PART AND WOULD BE UNABLE TO REPAIR, AND HAD NO IDEA WHEN THEY WOULD EVER GET THE PART. IT WAS SUGGESTED TO ME ON TWO OCCASIONS BY SOMEONE AT THE DEALERSHIP TO "JUST NEVER GET THE DRIVER'S SIDE DOOR WET OR MOIST, AND YOU WILL BE OK". I USE MY VEHICLE TO TRANSPORT MY 4 YOUNG CHILDREN (AGES NEWBORN - 7YR). MY CHILDREN ARE TOO YOUNG TO REMOVE THEMSELVES FROM CARSEATS, UNLOCK DOORS AND EXIT FROM THE VEHICLE UNASSISTED IF THERE WAS EVER AN EMERGENCY/FIRE FROM THIS DEFECT. I WOULD PREFER TO HAVE THIS DEFECT REPAIRED, INSTEAD OF WAITING YET ANOTHER 8+ MONTHS ASSUMING MY DRIVER SIDE DOOR SHOULD "NEVER GET WET" IN ORDER TO RESOLVE THIS ISSUE. THANK YOU FOR READING. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: P25/14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. DEALER CHAPMAN MOTORS REMOVED SWITCH ON 9/5/14 AND STILL HAVE NOT REPLACED. PART HAS NOT COME IN YET, IT HAS BEEN OVER 4 MONTHS NOW I AM UNABLE TO GIVE AIR TO REAR PASSENGERS. THIS SWITCH CONTROLS REAR QUARTER PANEL VENT WINDOWS. ALSO CONCERNED IF MY CAR NEEDS AIR BAGS REPLACED, AS ADVISED BY NEWS MEDIA CHRYSLER SAYS IT DOES NOT APPLY TO 2011 TOWN AND COUNTRY.??

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