What 107 owners told NHTSA about the 2025 Hyundai Tucson Hybrid Hev

This is my third report for this car, same issue keeps recurring. The FCA locked up the brakes for no valid reason, again. I was driving uphile in a parking garage, there were cars parked on both sides of my driving lane. I entered a left turn while going up the garage. There were cars parked on the right side of the turn lane. As I got into the left turn, my car slammed on the brakes and I came to a complete stop. There were no moving cars or people in front of me. Only parked cars.

NHTSA ODI 11679509

I was driving with my forward collision assistance (FCA) disabled via the cars setup menu. The dashboard had an indicator light on confirming the FCA was off. I was making a turn within a strip center parking lot and the car applied the brakes and the dashboard showed the “emergency braking” warning. As I was turning left into a lane with parked cars, a person was walking behind their car at least 1-2 car lengths in front of me on my right side. I’m sure this triggered the warning. 1) the situation did not call for applying the brakes. 2) the FCA was OFF! I have been disabling the FCA off each time I get in the car because of three other instances of unexpected and unnecessary full stop braking. See my previous report to NHTSA, same car.

NHTSA ODI 11678743

please see case 11675610 I have been told that this is for the same concerns I have My car is currently at the dealer for the third time to try and resolve this same issue Dash will flash and go black for several seconds, when and if it comes back it will have all emergency lights on or flash no signal Heads up display will also flash going blank this will be out for a longer period of time and is not always at the same time as the dash going out. When car is turned off after driving it will occasionally still show emergency lights on dash. even after closing and reopening door, turning car back on and off Safety concerns include but not limited to not seeing speedometer, safety lights and warnings

NHTSA ODI 11678828

I was driving my new 2025 Tucson on a 2400 mile trip. On the way back the entire dashboard went black and I got a big red notice. No signal. Could not see anything. No speedometer no nothing after while a black screen went away and I got the regular screen back but it had all of the fault lights lit up. This happened periodically through the whole trip. In addition, the heads up display worked periodically only. And I could not use the cruise control as it kept telling me that it couldn't see my eyes. Although I did not have any glasses on at the time. I feel very unsafe with this car. It is at the dealership waiting for new wiring harness but as I see in social media this has happened to many other people. I think this is something you should know about.

NHTSA ODI 11678492

I’ve had the car for 7 months. Three (3) times the forward collision avoidance (FCA) has engaged (full stop braking) when it was absolutely not necessary. All three times occurred while driving less than 30 mph on city side streets in Houston, TX. On the first and third occasions there was a car in front of me but that car and my car were both slowing down as we approached a red light. My car suddenly slammed on the brakes; I did not hit the car in front nor was I hit from behind. On the second occasion, I was making a right turn and the FCA slammed on the brakes and I was hit from behind. There was no damage to an older model car that hit me. My car had $785 in damage repairs. No insurance claim was filed. After incident #2 ( the one with damage) I adjusted the sensitivity of the FCA to have a slower reaction. It didn’t help as I had a third incident. My make/model will not let me permanently disable the FCA. After incident #3, I have been trying to remember to disable the FCA each time I start the car. I have not reported this to the dealer. I will be bringing the car to the dealer next week for this issue. The date below is for the incident when I got hit.

NHTSA ODI 11677398

What component failed: forward attention warning / highway drive assist Safety at risk: Hyundai's driver attention camera fails for me when I wear prescription eyeglasses while it is sunny out. Without prescription glasses, I cannot drive safely. Further, repeated driver attention alerts cause the car to autonomously stop, which is a safety risk Problem reproduced: yes, Hyundai says this is operating as designed and I should get other eyewear (despite me needing them to drive) Vehicle inspected: yes, by Hyundai service technician Warning messages: "keep your eyes on the road", even when I am fully paying attention to the road

NHTSA ODI 11674697

On two different occasions (the 2nd one happened today), the automatic emergency braking system has deployed. The first time, I was in the right lane and a car passing me in the left lane pulled in front of me. I softly applied my brakes as that was all that was required. The automatic braking system then slammed on the brakes unnecessarily - causing the car behind me to almost hit me. Then, today, I was driving down the road and the car ahead was taking a right turn. Again, I softly applied the brakes. Then - the automatic braking system slammed on the brakes. No one else was near by so it there was no accident - but if there had been a car behind me, it would have likely hit me. This is twice that the automatic braking system was activated unnecessarily and much too hard - almost causing an accident.

NHTSA ODI 11674543

I wear prescription glasses which transitions to darker shades, and while driving 2025 Hyundai Tucson Hybrid Ltd in driver assist mode (Smart Cruise control) the vehicle is warns me with some message to stop the car and then deactivates the cruise control... Because of this it is becoming very problematic to use the driver assist features. Is there a way that the sensors that keeps an eye on my eyes when use the glasses be disabled but still I can use the Smart Cruise control? I do not see this eye attention feature is of any use and is not helping people like me who wear prescription glasses which transitions to darker shades during day time.

NHTSA ODI 11674576

On June 30, 2025, I was driving at about 55 mph with the smart cruise on. A message appeared on the left side of the dash (in the left circular screen) that said “Conditions for smart cruise have not been met”. And the cruise turned off, Then a second message appeared that said the engine has been put on idle. At that time I tried to use the gas pedal and got no response. Fortunately I was near a parking lot on my left and had enough momentum to pull in and park. I turned the Tucson off and restarted it and was able to continue to drive. I took the Tucson to the dealer and they tried to duplicate the issue, but were unable to do so. Then the ran a diagnostic, but said it indicated everything came back as normal. I purchased this Tucson Limited hybrid on 1/23/2025 so the fact that the dealer couldn’t duplicate the incident didn’t surprise me. I believe that this was caused by a software problem even though the diagnosis by the dealer indicated everything was normal and in range. However, I believe that their equipment and/or their technical expertise was insufficient to identify the problem. You can imagine the danger if this occurs on an interstate or other highway where speeds are as high as 65 to 70 & higher by some drivers.

NHTSA ODI 11674337

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 5 - 35 MPH, the Forward Collision Avoidance Automatic Emergency Braking system activated and applied the brakes unintendedly. The contact stated that the Forward Collision Avoidance message was displayed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that no fault was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,380.

NHTSA ODI 11673699

There are several electrical issues occurring that have put me in danger when driving. First the screen both on the windshield and the speedometer screen randomly go out completely and I have no idea how fast I am going or any other important features like how much gas my vehicle has, if the vehicle is over heating. The forward/ break feature has gone off multiple times and the vehicle has stopped in the middle of traffic and the freeway with zero warning and with several car lengths between me and the car in front of me. Almost hit from behind when this happens and has put the vehicle in park on the freeway. Steering wheel has jerked to the side when driving making the vehicle almost hit curbs and other vehicles. Has come back to my vehicle that is off and locked and the ac has been running causing the engine to be hot. All the warning lights have turned on and won't go off even after stopping and restarting the vehicle. The vehicle is currently at the dealership with them having to answer to the problem, stating hyundai is aware of the issues but does not know how to fix it. I bought the car in April 2025 and there is just under 2800 miles on the vehicle.

NHTSA ODI 11672977

Cannot use the cruise control when wearing my sunglasses. Sunglasses protect the eyes from sun damage and this is highly recommended by my ophthalmologist. This makes the protection provided by the eye data unsafe as I have to chose either cruise or sun protection. Makes no safety sense.

NHTSA ODI 11670628

Not sure what failed. At around 8:30 am on a sunny clear day the driver was maneuvering slowly up a ramp between first and second floors of a parking garage at the college campus where the driver works. Driver paused the vehicle and slowly turned to the right to park in an open spot about halfway up the ramp. There was a large concrete pillar to the right of the parking spot and a low steel cable wall at the end of the parking space along the inner structure of the garage. While turning into the space, the driver described suddenly feeling "a loss of control of the vehicle" wherein it "felt like it was in neutral and wouldn't stop". The car hit the wall with extreme force, enough for resulting in minor injuries, damaging the frond end and a total loss to the vehicle. The force was enough to rebound the car back approximately 30 feet from the wall after impact. No help or warnings from the collision detection mechanisms was apparent. In a single prior time during the tenure of ownership (approximately 6 months) the collision detection system had intervened and manually stopped the vehicle on its own due to a car that had erroneously driven in front of the vehicle too closely. The car's lane assist successfully kept itself in lanes on most occasions. Several software related notices on the car dash had been reported during the tenure of ownership and in no case was the dealership able to figure out what was wrong in any of the scenarios, one of the software notices on the dash did end up just "going away" after some time.

NHTSA ODI 11669668

The Automatic Emergency Braking system went off when there was no reason for it to. It seems to think I am closer to vehicles than I actually am. It frequently warns that I need to brake when I don't need to, either because I am already stopped or because the vehicle that had previously been in front of me changed lanes. Today the vehicle braked so hard that I thought I had been in an accident for a minute. There was appropriate clearance between my car and the car in front of me and no reason to auto brake. I now have wipe lash. Hopefully they recall and fix this issue ASAP.

NHTSA ODI 11669301

The Smart Cruise Control (SCC) on my 2025 Hyundai Tucson Limited HEV cuts off whenever I wear prescription sunglasses. The Driver Attention Warning comes on within seconds when the in-cabin camera mounted on the steering wheel is unable to see my eyes, the SCC cuts off, and the vehicle suddenly starts breaking. This puts me and anyone behind me at risk. Both the dealership and Hyundai Motor Company have been unresponsive or unwilling to fix this widely known issue which is well documented in multiple owners' online chat groups. The dealership told me the manufacturer is responsible for fixing the problem.

NHTSA ODI 11668557

1 forward collision unexpectedly slammed on the brakes when I was trying to go forward to make a left turn. There was no one in front of me nor each side of me. I had 2x4’s in my car that were thrusted forward damaging my dashboard and display. I was told to take it to the dealership on Monday 2 I was fine just hooked up, but the driver was pissed off at me thinking I was stopping short on him 3 randomly the rear sensor would go off telling me they are too close when I’m at a complete stop. It has randomly stopped short on me but I thought it might have just been an over sensitive sensor. I have previously owned an Ioniq 5 and the sensor would never stop going off even if I was 2 car lengths away. 4 the car is going back to the dealership on Monday so it has not been expected yet 5 exactly 6 days after purchasing the car the airbag indicator showed up on my dashboard while I was driving. I was used to the Ioniq 5 sensors always going on when I was stopped waiting for a green light that I just thought it was the same way. It had abruptly stopped on me three other times between the 6th and today the 21st. I have only had it for 3 weeks. I have never gotten any warnings before the car just slams the breaks on. After looking online about this issue I decided to make a report before I take it to the dealership so you have it on file. I am very disappointed with this vehicle and was so excited when I bought it. I have been a loyal customer of Hyundai since 2017 when I bought my first Ioniq and I have purchased 6 other cars for my family members since then. I still purchased the Tucson after having to take a 15,000 loss because the Ioniq 5 never held its value. Now I’m wondering if I should switch manufacturers

NHTSA ODI 11668353

If someone is making a right turn in front of me and I am on the brakes already slowing down The emergency braking will engage and lock the brakes to stop it It does not seem to detect the fact the car is making a turn that will be complete before you are up to them. This has happened 4 times now and I have almost been rear ended. I can duplicate it pretty much whenever I want and capture it on my dash cam

NHTSA ODI 11668124

I bought a 2025 Hyundai Tucson with adaptive cruise control. The first time I used the cruise control I was on the highway with a lot of traffic. I was in pace with the traffic then the all of a sudden the cruise control shut off. The car suddenly started to slow down and I had to do some quick maneuvering not to get into an accident. I reset it again and after a half minute or so it shut down again. There was a warning message on the dash that said it couldn't see the driver's face. I was perplexed. It happened a few more times. I noticed a camera on the steering column aimed toward me. I was wearing sunglasses and thought that maybe it couldn't see my eyes. I took the sunglasses off and it stayed on. I took them off and it worked again. I reported it to the dealer. They said there was nothing wrong and that it was a safety issue. I talked to Hyundai corporate. They said to talk to the dealer who then told me to talk to Hyundai. Back and forth it went for months. They say you can shut off the feature but when you do it still happens. I was told not to wear sunglasses while driving (on the highway in Arizona!). I am now told it's a safety feature and can't be shut off. I was told not to wear polarized sunglasses (which I don't have). I've tried several pairs and types. Nothing works. Hyundai has clearly designed what they thought would be a safety feature that is a hazard. You can't drive in glaring sun without eye protection. You can't trust the cruise to remain on if you wear eye protection including prescription sun glasses. There are a lot of complaints online and in their forum about this. Please help me. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11663962

On 2 separate occasions, the forward collision warning system activated. On both occasions I was under control of the vehicle with my foot on the brake approaching a vehicle that had slowed while entering into a round about...I was approximately 10 feet from the car in front going about 6 mph. All of a sudden several warning indicators activated (audible and visual) and then out of nowhere, all four wheels locked and my car came to a skidding/juddering stop. I immediately looked in rear view mirror fearing I was going to get rear-ended. The vehicle in front proceeded to move on and I tried to get myself together and get moving. I was shocked that this had happened as it was totally unnecessary. I was completely in control of the vehicle prior to the activation.

NHTSA ODI 11662863

The Driver Attention Warning is a dangerous feature that can't be turned off. It is constantly going off requiring that I take my eyes off the road to see why it chimed. I am a Disabled Veteran with an eye condition that requires me to wear very dark glasses in bright sunlight. The car is not drivable with my glasses on as the camera can't see my eyes. I was almost involved in a serious accident on I459. As I drove between an 18 wheeler and another SUV a red light on the dash and a message flashed that stated "Regain control of the car". The system slammed on the brakes which caused the car behind me to almost hit me at 70mph. This occurred in heavy traffic at approximately 8:30 AM. I almost lost control of my SUV.

NHTSA ODI 11662022

The automatic braking has almost caused me to be rear-ended, and the enraged driver behind me Leaned on his horn and flipped me off. Today, it caused a rear-end collision behind me because of the unwarranted abrupt locking of the brakes. I drove to the dealership and had them turn off this safety feature. It's VERY dangerous!

NHTSA ODI 11662177

No less than 6 times since leasing this vehicle the forward collision warning / automatic emergency braking has activated when it was not required as slow speed with vehicles behind me almost rear ending me. It is to the point where i no longer have confidence in using these systems and deactivate them when turning the car on. I have set the sensitivity to "Late" to decrease the incidence of this happening, to no avail. I am not the only complaint about this. This vehicle is not safe to use with this feature and should be investigated and a recall issued. Vehicle is going in for service on 5/29 for this issue.

NHTSA ODI 11661901

This vehicle has a camera facing the driver mounted on the steering column. If it can't see your eyes clearly it starts sending warnings about pulling over and resting, it shuts down cruise control, doesn't allow it function. Shutting down cruise control at Interstate speeds without the driver expecting it could cause an accident or worse. This camera not functioning correctly for one of the 16 possible reasons listed in the manual is unacceptable. It should have an OFF switch or be removed completely... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11661623

The emergency braking system slams on brakes prematurely when the car in front of me is 4 or more car lengths ahead which is causing the cars behind me to swerve to avoid rear ending me. The safety of the emergency braking is making the car more dangerous to me and other motorists.

NHTSA ODI 11656870

Multiple owners of the 2025 Tucson Hybrid Limited AWD have reported the same issue with the vehicle's "Driver Assistance Warning" system. The system constantly beeps and, sometimes, takes control of the vehicle, slowing it down, and forcing the driver to pull over. This happened to my wife and me on our recent roundtrip from Apache Junction, AZ, to Los Angeles. In the middle of jam-packed, six-lane freeways with vehicles traveling at 70 mph or more the Tucson would beep-beep-beep and say "Keep your eyes on the road." But, of course, the driver's eyes were on the road. Then the system would take control and slow the car down to 30 mph or so, creating a terrifying and highly dangerous situation. And this is supposed to be a safey sytem. The system obviously was not properly tested in real-life road situations. Apparently, the height of the driver's eyes, their arm position while holding the wheel, whether they're wearing sunglasses . . . all sorts of factors seem to confuse the system and cause it to act when it should do nothing. I have turned off all the driver assistance warnings possible, but it makes no difference. And other drivers report having the same issues--unwarranted, dangerous reactions by the car that cannot be stopped by turning the driver assistance features off. Hyundai has failed in its duty to properly test its driver assistance features. The most rudimentary road testing would have revealed these issues, but Hyundai has put these vehicles on the market without the appropriate testing. Someone needs to do something about it.

NHTSA ODI 11655043