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What 67 owners told NHTSA about the 2025 Hyundai Santa Fe Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (67)Crash / fire / injury (3)Electrical system (20)Engine (19)Speed control (16)Driver assistance (14)Fuel system (14)Transmission & drivetrain (10)Lane Departure (3)Airbags (2)Tires (2)Visibility & wipers (2)

3 of 67 complaints match · Lane Departure · clear filters

Oct 2, 2025Driver assistanceLane Departure

The driver assistance warning system continuosly goes into shutdown mode. Eye monitoring system always states that you are not keeping your eyes on the road. I have tried using different glasses or no glasses. Changing the steering wheel settings also seem to have no effect. This is very dangerous as it will start decelerating and stopping in the middle of a freeway in heavy traffic when this warning is activated. This only happens with the lane keeping assistance and adaptive cruise control are on. Hyundai issued Technical service bulletin 25-GI-001H, but they did not solve the problem

NHTSA ODI 11691077

Sep 9, 2025Driver assistanceLane Departure

The contact owns a 2025 Hyundai Santa Fe. The contact stated that while his wife was driving at an undisclosed speed, the Forward Attention Warning (FAW) system activated. Shortly afterward, the message "System Shutting Off" was displayed, and the Automatic Emergency Braking System briefly engaged, jerking the vehicle and dramatically reducing its speed of the vehicle but not to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the vehicle was functioning as designed but informed the contact that his wife's glasses may be interfering with the Forward Attention Warning (FAW) system's eye detection ability to monitor her eyes. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 13,000.

NHTSA ODI 11686049

Aug 18, 2025Lane DepartureDriver assistance

The “consider taking a break” warning comes on far too much and has almost made me wreck twice due to being startled.

NHTSA ODI 11681474

Working with the data? Download all 67 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Hyundai Santa Fe Hybrid Hev verdict →