Both cv joints failed at less than 3,000 miles. They know about this but will no longer replace them as they know the new ones will fail immediately.
NHTSA ODI 11750933
Home · 2025 Honda Prologue EV · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
Newest first · 137 complaints · page 1 of 6
Both cv joints failed at less than 3,000 miles. They know about this but will no longer replace them as they know the new ones will fail immediately.
NHTSA ODI 11750933
Rear backup camera image failed to provide adequate image at night. Backup lights were fully functional. Automobile lights were on and appeared fully functional. No warning lamps, messages, or symptoms of the problem appeared. Backup camera appeared fully functional in daylight. Backup camera lens was clean. Problem appeared to be either inadequate light provided by the backup lights OR inadequate image resolution in low light by the camera. As a result of this problem, the driver backed into a tree.
NHTSA ODI 11750276
On June 11, 2026, my 2025 Honda Prologue displayed a High Voltage System Alert immediately after I attempted to charge the vehicle. The vehicle would not accept a charge and became inoperable. I brought it to the dealership the same day, and the vehicle has remained there since. The dealership first replaced the charging port, but the vehicle still would not charge. On June 24, 2026, the dealership informed me that the transmission lines from the charging port to the battery needed to be replaced. Since that date, I have not received any updates, repair timeline, or confirmation that the issue is being addressed. The vehicle is currently unusable and cannot be charged. The high‑voltage alert indicates a potential electrical system failure involving the charging system and high‑voltage components, which may pose a safety risk. The defect has left the vehicle inoperable for over a month with no resolution.
NHTSA ODI 11750362
I bought the vehicle with about 12k a few months go. While making a shap left turn I noticed some clicking. This happen seminary regularly. After doing some research I found out this was a common issue. Since, it didn't happen that often I ignored it. On Tuesday 6/30/2026 I took the vehicle in for a tire rotation and system update. The vehicle now has approximately twelve thousand miles. After the serviceI picked up my vehicle and went home. The next day after driving about a 75 miles, I noticed an audible clicking sound when I made a right turn. This sound happened about three more times that day. I took the vehicle back to a Honda dealer today and I was just notified that they are going to be replacing the front two control arms. The vehicle is still under warranty. I was told that this is a common issue by the honda dealer.And it should only take a few hours to fix panning my parts are received tomorrow morning. Other than the audible clicking sound, there were no other warning lights or indications. Based on the number of complaints that I read about online in honda's representatives, knowing that there is an issue, I think this should be further investigated in case there are other safety concerns.
NHTSA ODI 11748078
I was traveling at a steady speed of 35 MPH approaching an intersection with a red traffic signal. There was a single vehicle already stopped at the light, but it was positioned a significant distance ahead of my vehicle. Without any warning, driver input, or hazard present, my vehicle initiated an uncommanded emergency braking maneuver. The vehicle forcefully decelerated from 35 MPH to a complete stop (0 MPH) in the middle of the roadway. Prior to this incident, the vehicle's forward collision system has exhibited false positive detections, frequently issuing warnings for phantom vehicles or obstacles when the road ahead was completely clear
NHTSA ODI 11746574
The vehicle is not charging this have happened multiple time since owning this vehicle
NHTSA ODI 11743864
Backup camera is completely black when it is dark outside, making it worthless. It is fine during daylight hours. The local Honda dealer acknowledged that there is a problem, but stated that Honda has no solution for it at this time.
NHTSA ODI 11743869
Hi, yes the component is the CV axle on the driver side front wheel. Whenever I make a left turn, the driver side CV axle makes a clicking noise. Also, sometimes, when I make a right turn, especially when going slower, the same drive side front wheel CV makes a clicking noise. It is available for inspection upon request. The safety seems OK, but we are fearful that is could break and cause an accident. We brought the the car to the Honda Norm Reeves in Cerritos on April 3rd, 2026, and the dealership told us it was a common issue. And right now there are no parts available for it. It's not a safety issue, so we shouldn't worry about it. So we took them at their word. But we are still nervous about it so which is why we're reporting it. The vehicle has not been inspected by manufacturer, police, or insurance representatives. There were not any symptoms of warning lamps or messages of the problem prior to failure.
NHTSA ODI 11743037
Recall on rear view cams and front dashboard connectivity is a continuous issue with the car and the dealership visits did not resolve the problem and recalls are still pending for want of spares and non availability of techs or some reasons by the dealer
NHTSA ODI 11742840
At about 5000 miles the car began a slight clicking noise after turning left. When the wheel was straightening out. As time progressed it started happening both left and right turns and the noise got louder. Honda dealer said that was normal without looking at it. How is a loud clicking noise normal on a car with under 7000 miles. Trying to get axles replaced but they are denying the repair as it’s just loud and noisy. The wheel also has a slight vibration now.
NHTSA ODI 11739864
While driving normally, my 2025 Honda Prologue experienced an immediate, catastrophic mechanical and electronic failure in both the steering and braking systems. The steering wheel completely locked up/failed to respond, and the brakes became completely non-functional simultaneously, causing an absolute loss of control of the vehicle. Due to this sudden system failure, the vehicle veered off course and crashed, resulting in severe structural damage, complete destruction of the front passenger-side suspension, and rendering the vehicle a total loss. American Honda Motor Co. Corporate was immediately notified of this severe safety defect (Case No. 16372717. However, Honda Corporate has explicitly refused to send an engineer or inspector to evaluate the vehicle's electronic or mechanical logs, and they also refused to provide their denial statement in writing. The vehicle remains un-repaired as evidence of this dangerous factory defect.
NHTSA ODI 11739358
The rearview camera does not function properly at night.
NHTSA ODI 11739069
Exiting the interstate waiting to turn right and behind one car that was able 10 feet in front of me, the car suddenly slammed on the brakes hard enough to make me think I was hit by another car. There was nothing close by.
NHTSA ODI 11736478
the sound of the front axel is unbearable, the CLIK that produces when rotating the direction of the steering wheel is very strong. ... like the sound of the wind since it has not been It seals correctly and you can feel the sound of the wind The backup camera is completely dysfunctional at night; you can't see anything clearly at all.
NHTSA ODI 11736415
Clicking noise coming from the front axles when turning either right or left. ADAS settings seem to be too sensitive. Car slams on the emergency brake when backing out of a parking spot with no obstacles in view. Forward warning system alerts occur even though there is nothing in front of the car.
NHTSA ODI 11735809
Drop off a few days after receiving vehicle. Picked up and dropped back off the same day due to issue repeating it self after being told there was no issue. Parts were supposedly replace on one of the occasions. No real time spent on the vehicle according to invoices. 8/28/25 -9/4/25 9/4/25 - 9/15/25 9/24/25 - 10/14/25 I have brought the car in for the same problem multiple times without it being rectified. I currently have videos and pictures from when this started to this current time. There are also other customers that have the same complaints that I do. Below is a list of issues that have been going on since first complaint including continued first complaint. I do believe that this is an issue and is a danger due to the reverse camera glitching due to the screen, not being able to get out of the screen, sometimes can not leave a parking space due to the sensor says that there is something in the way where indeed there is nothing. Also can not pull out of drive way during snow due to the car automatically breaking for snow. The collision for the front is always going off when there is no need for it to go off as this can cause someone to unexpectedly stop due to this being something that is supposed to be a warning. If this could happen to the vehicle constantly without a solution then this could be connected to something much more serious. There are other issues that have gone on as well that I have slowly started to notice and pay attention to. I do believe that the amount I am paying for this car it should not have these issues with out explanation. Clearly this is common and on going. One thing can lead to another with these issues. The screen in the middle of the dashboard —- Screen goes black for no known reason Screen flashing Screen is rainbow Touch screen will not work at these times When screen is glitching you can not turn volume down or off, disconnect phone, charging port goes out. Can not back out of parking space due to sensors going off.
NHTSA ODI 11735944
My 2025 Honda Prologue is experiencing a consistent knocking/cracking noise when turning the steering wheel at low speeds, particularly during tight turns such as parking or exiting driveways. The noise appears to originate from the front axle or wheel area and is most noticeable when accelerating slightly while turning. The sound can be described as a series of clicks, pops, or clunks, and occurs intermittently on both left and right turns. This issue has been widely reported in 2024–2025 Prologue models and is commonly associated with potential CV joint or drive axle defects, where owners describe similar noises occurring early in the vehicle’s life and sometimes worsening over time.
NHTSA ODI 11735565
CV axel joints clicking, at risk of breaking
NHTSA ODI 11735418
There's a knocking or clicking sound when I turn, and sometimes when I'm not turning. It seems to be coming from the front left wheel area.
NHTSA ODI 11734224
While making the turns (either side left or right or u turns ) it makes tik tik loud sound at both wheels. Took the vehicle to Honda dealership they said it’s known issue can’t be fixed until the Honda company fixes the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11734131
When turning at low speeds and sometimes on the highway the car will mta clicking noise and even drift to the right . I’ve had a wheel alignment done and the problem still continues
NHTSA ODI 11733259
While driving yesterday the service high voltage system light came on again. I have brought my vehicle to Honda 2 other times for the exact same issue. They fix whatever the issue is and the problem happens again. That last time it was about a month after bringing it to them but this time is has been 3 possibly 4 months but I have have the car less than 1 year.
NHTSA ODI 11732303
As I was driving the car this error message came on. The battery was depleting faster than usual. Luckily I was able to get to a Honda dealer asap if not the car would go into “turtle mode” could stall in the middle of traffic. Also probably could not charge the car again due to this issue.
NHTSA ODI 11731980
I own a 2025 Honda Prologue Touring. I have a Clicking and popping noise coming from the CV axel on both sides when turning. It seems to be getting worst as I keep driving. The clicking from the CV joint has become unbearable.
NHTSA ODI 11730688
Knocking when turning left, right and making U-turns
NHTSA ODI 11730596
Working with the data? Download all 137 complaints as CSV · fetched from NHTSA July 19, 2026