What 292 owners told NHTSA about the 2024 Tesla Model Y

I have a 2024 Tesla Model Y and while parked, the rear windshield spontaneously shattered while defrosting my window. My kids were sitting in the back seat when the incident happened. This has not been confirmed by a dealer or service center but me, my wife and brother were standing outside our car when it happened and saw no signs or external impact or object. The vehicle has not been inspected by any external parties at this time. The vehicle presented no warning lamps, messages or other symptoms prior to the incident.

NHTSA ODI 11748960

On XXX, at approximately 12:30 PM, I was driving eastbound on XXX through [XXX]. The weather was mildly rainy, and I was traveling at approximately 65–70 mph. Without any input on my part, the vehicle suddenly steered sharply to the left, causing it to strike the center divider. The vehicle then crossed multiple lanes of traffic, slid toward the shoulder, and impacted barriers a second time. The collision resulted in the vehicle being declared a total loss, and all airbags deployed. Two days later, after reviewing the vehicle recordings, I observed that immediately after water splashed up from the vehicle in front of me, the Tesla appeared to make a sudden steering maneuver to the left as if attempting to avoid an object or hazard. Based on my review of the footage, I did not observe an actual obstacle in the roadway that would have required such an evasive action. As a result, I am concerned that the vehicle may have incorrectly detected a hazard and initiated an unintended steering maneuver. While I cannot determine the exact cause, the behavior appears consistent with a false or erroneous perception by the vehicle's automated driving or driver-assistance system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11749080

The rear hatch has shifted out of alignment, and has started to fall 5-10 inch's when opened intermittently. TESLA service can't fix the issue and pushing me to a body shop. There have been no accident or issues that would cause a body panel to shift over a quarter of an inch.

NHTSA ODI 11749101

While driving on the highway with Tesla FSD engaged, the vehicle activated the right turn signal and began steering right as if taking an exit. There was no exit ramp, gore area, or valid right-turn path at that location. I took manual control to prevent the vehicle from leaving the highway/entering the shoulder. I believe this could have caused a crash if I had not intervened. I have dashcam footage of the event.

NHTSA ODI 11747817

The contact owns a 2024 Tesla Model Y. The contact stated that while driving 25 MPH and making a right turn into an alley with another vehicle approaching, the contact stopped to reverse; however, while using the tap feature, the vehicle unintendedly accelerated and crashed into a concrete barrier twice. The vehicle was uncontrollable. The contact stated that the air bags failed to deploy. The crash was not captured on the camera inside the vehicle. A Police report was filed. There was no injury reported. The vehicle was towed to a towing lot and was next towed to the local dealer but was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 14,000.

NHTSA ODI 11746167

After about 2 minutes from leaving a patients house, I was driving at approximately 25mph when my frunk(front trunk) of my Tesla flew open and hit my windshield. There was no alert through the Tesla app or in the car itself. I stopped the car stepped outside and the frunk would not close after when I tried to close by hand, it would stop at the latch. When I closed it from the Tesla app it was able to close properly

NHTSA ODI 11745234

It was raining, when I was driving on I95 highway, the vehicle suddenly started to spin by itself, and out of my control. When I tried to hit the brakes, there was no response, then it swung out of the lane and hit on the tree. I have reported to police, and I just filed a claim with insurance company, and I will also report this to Tesla later. However, I think it is really very dangerous, and I hope it can be investigated for safety reason. I have video recordings, I can provide if you need them. Thank you.

NHTSA ODI 11745322

Whenever the self driving feature is disengaged, a pop up menu is forced into the user asking for a reason for the disengagement. The user is forced to submit a response for the pop up menu to go away. This menu shifts sections of the screen around and can cause distractions due to the user looking for specific information that is typically there but is not due to the pop up menu.

NHTSA ODI 11745089

• FSD received a software update earlier this same morning. • While navigating a parking garage under FSD, the vehicle initiated an unprompted reverse maneuver. • The reversal happened with no warning and no meaningful time for driver intervention before impact. • The vehicle struck a structural beam, causing damage to the vehicle above the rear driver side door, as well as shattering and causing splintering of the roof glass.

NHTSA ODI 11744795

VEHICLE INFORMATION Year: 2024 Make: Tesla Model: Model Y Mileage at time of incident:1,288 Date of incident: XXX Location of incident: [XXX] On XXX, I was operating my 2024 Tesla Model Y in [XXX] when the vehicle experienced a sudden and unexpected malfunction of its Autopilot/autonomous driving system. The vehicle activated in Autopilot mode without my intentional input, causing me to lose control and resulting in a serious crash. Prior to the collision, the vehicle's Autopilot system, engaged without my input and abruptly accelerated. I was seriously injured as a result. The vehicle, a brand-new 2024 Tesla Model Y, was in normal operating condition with no prior mechanical issues. I had not modified the vehicle in any way. Following the crash, Tesla provided data to attorneys regarding the incident which I believe to be inaccurate and inconsistent with my experience. I am requesting that NHTSA: 1. Open a formal investigation into this incident 2. Investigate the accuracy and completeness of data Tesla provides following Autopilot-related crashes 3. Preserve my complaint as part of any ongoing investigation into Tesla Autopilot/FSD systems Was I injured? YES Number of injuries: 2 Were there fatalities: NO Was there a police report? YES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11744005

The Tesla Autosteer (equivalent of adaptive cruise control) failed to brake on seeing the car ahead braking. In the 5 seconds before impact, the car ahead had started braking. The autosteer did not brake for the first 3 seconds and then It asked me to take over 2 seconds before collision. It did not apply automatic emergency braking causing me to rear end the car ahead of me on the freeway at around 30mph This is supposed to be a safety driver assist feature which instead was the primary cause of the accident. The take control was too late to avoid collision. This is a serious safety issue.

NHTSA ODI 11743816

Vehicle: 2024 Tesla Model Y Date of Incident: XXX Location: Southbound XXX Express Lanes near the [XXX]/[XXX] exit split in [XXX]. At the time of the incident, Tesla Full Self-Driving (FSD) Supervised was engaged. I was traveling in the Express Lanes and intended to remain in the Express Lanes. I was not attempting to take any exit. As the roadway approached a lane split/gore area, the vehicle began steering toward the striped boom barriers that prevent drivers from going into oncoming traffic, rather than remaining in the travel lane. There were not impending impact alerts or lane deviation alerts. There were no unusual weather conditions, and I did not observe any road conditions that would have made the lane path unclear to a human driver. As soon as I saw the vehicle veering into the boom barriers, I intervened by taking control of the steering wheel. The system disengagement alert/chime occurred only after I took over. Despite my intervention, the vehicle made contact with the boom barrier assembly. The impact caused significant damage to the windshield and driver's side door frame. Glass entered the passenger compartment. My infant child was in the vehicle at the time. Fortunately, no injuries were sustained. Tesla Dashcam footage of the incident was preserved and is available. A claim was opened with Tesla Insurance, and I was advised to submit a vehicle malfunction report for review of vehicle telemetry and FSD operation during the incident. After the collision I maneuvered the vehicle back into its lane, exited the toll highway and parked at a nearby shopping center to assess our injuries the vehicle. While there, another Tesla parked near me, and the driver had experience the same exact situation while his Tesla was in autodrive. I am requesting investigation into whether the vehicle's driver-assistance system improperly tracked toward the boom barriers rather than remaining within the intended travel lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11743171

On XXX, at approximately 5:00 PM, my daughter was operating our 2024 Tesla Model Y on [XXX] near the [XXX] exit in [XXX]. The vehicle suddenly became uncontrollable. According to the driver, the steering wheel appeared to move on its own, the vehicle accelerated unexpectedly, braking was ineffective, and the vehicle zig-zagged across multiple lanes of traffic from the far left lane to the far right lane. The vehicle reportedly performed approximately half of a 360-degree spin before control was regained. Several motorists reportedly pulled over after observing the vehicle’s erratic behavior. Tesla Service later inspected the vehicle and advised that no fault was found and that the vehicle was operating within factory specifications. However, no explanation was provided for the loss-of-control event. Due to the seriousness of the incident and the risk of severe injury or death, I am requesting that NHTSA investigate this matter as a potential vehicle safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11743208

On XXX, at approximately 8:01:49 AM Eastern Time, my 2024 Tesla Model Y (VIN: [XXX]) was operating under Full Self-Driving (FSD) software version 14.3.3 when the system directed the vehicle into the outer wall of my residential garage without driver input. FSD was actively engaged at the time of the incident. The vehicle sustained significant damage to the front bumper fascia and wheel well trim. Additional damage includes a cracked front fog light/corner lens assembly with surrounding fascia stress, also caused by the same incident. The incident also caused paint transfer damage to the garage wall trim. I have preserved dashcam footage documenting the incident, which is consistent with FSD-directed vehicle behavior. I am referencing NHTSA Preliminary Evaluation PE25012 as this incident is consistent with the pattern of uninstructed FSD-directed maneuvers currently under federal investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11742365

I am reporting a safety defect in Tesla’s Full Self-Driving (Supervised) system. On XXX, while using FSD, my 2024 Tesla Model Y (VIN: [XXX]) failed to recognize that the road terminated into the desert after a roundabout on the [XXX] road near [XXX]. The vehicle accelerated straight instead of making the sharp 90-degree left turn, left the roadway, traveled down an embankment, and crashed. Airbags deployed and the vehicle was declared a total loss. Vehicle Data Recorder (VDR) data confirms that Autosteer was active and available during the critical braking sequence. I applied very strong sustained braking (brake master cylinder pressure exceeded 129 BAR with ABS activation). The tow truck driver, [XXX], stated at the scene that this was the fifth Tesla he had recovered from this exact same location due to similar crashes. This documented cluster of at least five identical Tesla crashes at one hazardous spot indicates that Tesla had actual notice of a dangerous defect in its FSD mapping and road geometry recognition but failed to correct it. This incident aligns with NHTSA’s ongoing investigations into FSD performance issues (including EA26002). I am also pursuing a private product liability claim for damages. I can provide supporting documents including VDR screenshots, the Wickenburg Fire Department report, and a witness statement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11741960

On the evening of June 3, 2026, while driving on the I-575 Express Lanes in Cobb County, Georgia, the vehicle’s autopilot/driver assistance system malfunctioned and steered the vehicle into the express lane boom barrier. The boom bar struck the windshield, causing catastrophic windshield failure with glass imploding into the cabin. Glass shards covered the driver’s seat, floor, and dashboard. The driver sustained glass puncture wounds to both forearms and forehead, as well as neck, back, and right arm soft tissue injuries. Component failed: Autopilot/ADAS system. Vehicle is available for inspection. Tesla was notified directly at time of incident. Insurance company has been notified. SR-13 filed with Cobb County. No warning lamps or messages appeared prior to the autopilot malfunction. The root cause of the windshield damage was the autopilot system failure, not driver error or external road debris. Photographic documentation of vehicle damage and driver injuries exists.

NHTSA ODI 11742029

I and others have noticed that once UNsubscribed from FSD, lane departure alerts and automatic corrections occur much more often than when subscribed to FSD, even if car is being driven by user. The alerts and corrections happen on almost every drive despite being within normal lane spacing. It feels like this is intentional to push users to subscribe back to FSD. Driving other makes of vehicles does not result in nearly this amount of warnings and corrections. Various online forum post corroborate this behavior. Even if there is an explained reason for it, Tesla does not notify the user of such changes that will happen once unsubscribing from FSD.

NHTSA ODI 11740070

I am reporting an issue with Supervised FSD regarding school zones in Ohio. In my area, active school zones are indicated by flashing lights. The FSD system successfully recognizes these lights and reduces the vehicle's speed to the legal limit of 20 mph. However, if there is a traffic light within the school zone, the vehicle loses track of the school zone speed limit after stopping or cycling through the intersection (red/green transitions). Once the traffic light turns green, the car quickly accelerates back to the normal speed limit (e.g., 35 mph) while still inside the active school zone. I have posted this issue to @Tesla and @Tesla_AI on X, but have not received a response.

NHTSA ODI 11740109

I am reporting a safety‑critical issue with the automatic windshield wiper system on my 2024 Tesla Model Y. The vehicle uses a camera‑based “Auto Wiper” system, and it consistently fails to activate fast enough during heavy rain, spray from passing trucks, or sudden visibility loss. During moderate to heavy rain, the Auto wipers often stay on a slow or intermittent setting even when the windshield becomes fully covered with water. The system does not increase wiping speed quickly enough to maintain visibility. This results in several seconds where I cannot clearly see the road ahead. This problem is made worse because the Model Y makes it difficult to quickly switch to manual wiper control while driving on the freeway. The driver must look down at the touchscreen and navigate menus to adjust wiper speed, which is unsafe at highway speeds. The delay between losing visibility and being able to manually increase the wiper speed creates a dangerous situation. This behavior has occurred multiple times at highway speeds. When passing large trucks or encountering sudden water spray, the wipers do not react, and the windshield becomes momentarily opaque. This creates a serious risk of losing lane position or failing to see vehicles in front of me. This is a safety hazard because: 1.The Auto wipers do not clear the windshield when visibility is urgently needed. 2.Manual override requires taking eyes off the road to use the touchscreen. 3.The delay in response can lead to loss of visibility for several seconds. I am requesting that NHTSA investigate this issue, as it affects visibility and could lead to collisions, especially at highway speeds or during sudden heavy rain.

NHTSA ODI 11739805

Component or system that failed: The GPS navigation system and cellular connectivity module in my 2024 Tesla Model Y (VIN: [XXX] ) have intermittently lost signal and become completely nonfunctional multiple times over the past month. Tesla's service documentation indicates this affects the vehicle's connectivity hardware or managing software. The vehicle is available for inspection upon request. Safety risk: Loss of GPS navigation while driving creates a safety hazard when traveling unfamiliar routes, in low-visibility conditions, or during emergencies. Loss of cellular connectivity simultaneously disables Tesla's roadside assistance and the vehicle's calling capability. The vehicle acknowledges this risk by displaying a yellow caution alert reading "Poor GPS location accuracy — Additional attention may be required" on the primary touchscreen while in motion, with no advance warning before the failure occurs. Reproduced or confirmed by a dealer or service center: Yes. On May 22, 2026, Tesla Service Columbia-Two Notch Rd, 6301 Two Notch Road, Columbia, SC 29223, confirmed this as a known issue. The service advisor stated Tesla is aware of the defect but has no repair available and instructed me to submit in-car bug reports each time it occurs. Inspected by manufacturer or others: Yes, by Tesla's service center on May 22, 2026. No independent, police, or insurance inspection has been performed. Warning lamps or prior symptoms: A yellow triangle caution icon with the message "Poor GPS location accuracy — Additional attention may be required" appears on the primary touchscreen during each failure, but only after GPS has already degraded — no advance warning is given. This has occurred four times since April 2026, with each event lasting between 15 seconds and over one minute. UNKNOWN as to specific trigger conditions. Photographic documentation has been retained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11739558

After updating to Tesla FSD 14.3, whenever I take over from FSD, the vehicle displays a mandatory “intervention reason” prompt on the center screen. The prompt does not disappear unless the driver selects a reason. This occurs immediately after a disengagement/takeover, when the driver may still need full attention on the road. The prompt can cover map/navigation information and forces interaction with the touchscreen while driving. I believe this may create a driver-distraction safety risk.

NHTSA ODI 11737157

I am reporting a software-induced driver distraction defect in Tesla’s Full Self-Driving (Supervised) system, specifically the post-disengagement “Why did you intervene?” dialog introduced in software 2026.2.9.8 and modified in 2026.2.9.9 and 2026.2.9.10, running FSD v14.3.2. Every time the driver disengages FSD via steering, brake, or accelerator input, a modal dialog appears on the center touchscreen asking the driver to categorize the intervention. It presents four options (Navigation, Preference, Discomfort, Critical) plus a voice memo prompt. The dialog cannot be dismissed or deferred. It remains on screen indefinitely until the driver reads the prompt and taps a selection. This creates a serious safety hazard: The dialog appears the moment the driver has resumed manual control, often in response to an unsafe FSD action requiring immediate attention to the road. Forcing the driver to read text and make a multi-choice touchscreen selection during this high-cognitive-load transition directly conflicts with NHTSA’s Driver Distraction Guidelines for in-vehicle devices. The dialog occupies a large portion of the center display and obscures the navigation map and surrounding-vehicle visualization, removing situational awareness at the moment it is most needed. Because it cannot be dismissed, drivers are coerced into touchscreen interaction while driving, including in active traffic, intersections, merges, and lane changes. The forced-choice design also incentivizes drivers to tap any option to clear the screen, defeating the stated data-collection purpose and increasing eyes-off-road time. Tesla provides no setting to disable this dialog. I request NHTSA investigate this as a driver distraction defect and require Tesla to provide a dismiss option, defer the prompt until Park, or remove the forced-interaction requirement. I am the vehicle owner and experience this on every FSD disengagement.

NHTSA ODI 11736067

Hello, I am not writing about a specific incident, but rather wanted to alert the NHTSA to a potentially dangerous development with Tesla's Full Self-Driving (FSD) technology. In the latest software update being pushed to owners, Tesla now forces drivers to provide feedback if they disengage the FSD system for any reason. This feedback comes in the form of a box on the screen and it cannot be closed. You cannot interact with any part of the vehicle infotainment system until you complete the feedback. I believe that this can cause safety issues, especially in a stressful situation if someone is trying to access the car's map system, for example. Even in normal situations, the driver would be required to read the options and make a selection on the screen - while still driving. I would highly recommend the NHTSA look into this, as I believe this is a very shortsighted policy that will needlessly endanger drivers, other drivers, pedestrians and everyone on the road. To be clear for form purposes: I am not writing about a specific incident, but I am submitting this information via this form because I do not see a general information form.

NHTSA ODI 11735191

The contact owns a 2024 Tesla Model Y. The contact stated that while driving approximately 25 - 35 MPH, while driving near cones on the road, the contact manually turned the vehicle towards the right, and the steering wheel failed to perform as needed. The contact attempted to manually correct the steering wheel but was unable return the steering wheel to center because the steering wheel was independently turning to the left or the right. The contact believed that the vehicle was operating in self-driving mode; however, the vehicle was not equipped with the feature. The contact depressed the brake pedal to decelerate, almost stopping the vehicle, to regain control of the vehicle. The contact was able to drive to the destination. The contact stated that the failure had occurred while driving approximately 60 - 70 MPH, and the vehicle veered to the left and the right while the lane assist was activated. The contact depressed the brake pedal and decelerated almost to a stop to regain control of the vehicle. The manufacturer was informed of the failure, but the contact had not received a follow-up call. The failure mileage was unknown.

NHTSA ODI 11734229

Full self driving did not detect pole. I press the fsd of tesla going out of the parking lot and the car turned to the side where the pole is located hitting the side where the camera part right next to driver side. The sensor of the car did not detect completely that there is a pole on side

NHTSA ODI 11734184