Jun 27, 2026Seat belts
My vehicle was inspected and it was found that the seatbelt B-pillar anchor bolt was stripped at the factory. This problem seems widespread online.
NHTSA ODI 11746883
Home · 2024 Mercedes-benz Sprinter 2500 Crew Van (swb) · Complaints
What 12 owners told NHTSA about the 2024 Mercedes-benz Sprinter 2500 Crew Van (swb)
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (12)Crash / fire / injury (1)Brakes (3)Electrical system (2)Seat belts (2)Transmission & drivetrain (2)Driver assistance (1)Engine (1)Fuel system (1)Service Brakes, Air (1)Visibility & wipers (1)
2 of 12 complaints match · Seat belts · clear filters
Apr 30, 2026Seat belts
I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal. The bolt remains defiant in re-installation procedure. The passenger side was removed without stripping but did attempt to cross-thread itself upon re-installation which was remedied by simple hand threading. Safety put at risk in that these seat belt bolts and their installation process may not restrain passengers in an accident. Not confirmed by dealer or service center - pictures should be self evident. The component hasn't been inspected by any party - I'm just going to buy a new bolt and re-tap the hole it was installed in. No warning lights for this isssue.
NHTSA ODI 11734858
Working with the data? Download all 12 complaints as CSV · fetched from NHTSA July 14, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Mercedes-benz Sprinter 2500 Crew Van (swb) verdict →