Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple serious problems with the van. The main issue is that exhaust smoke and/or crankcase gases enter the cabin while driving. In addition, the vehicle experiences strong vibrations and the transmission frequently kicks or shifts abruptly. On several occasions this issue has caused the engine to stall while driving. (Traffic light stop) These problems create a potentially dangerous situation and make the vehicle unsafe to operate. The dealership, Mercedes Benz Manhattan, has attempted to repair the vehicle many times, but the problems persist and have not been resolved. Because of the ongoing safety risks, I believe this issue should be investigated.
NHTSA ODI 11724480