What 641 owners told NHTSA about the 2024 Jeep Wrangler 4-door 392

1. COMPONENT FAILURE & TECHNICAL IMPAIRMENT: The vehicle is experiencing a total failure of its hybrid and internal combustion systems. On Jan 30, 2026, the vehicle received the "68C" battery software update. By Feb 6, the system failed, rendering Electric Mode Unavailable and triggering "Electric Mode unavailable" warnings. This is not a software glitch; it is a failure of the manufacturer's official remedy to conform the vehicle to warranty. Additionally, documented external oil pooling on the engine cover indicates internal pressure/seal failure directly related to the sand-contamination defect in Recall 78C. 2. HIGH SAFETY RISK: My safety is at extreme risk every time I operate this vehicle. • Recall 78C (Engine Fire/Failure): The manufacturer admits a 100% defect rate for my engine block (NHTSA 25V766). The defect involves abrasive sand circulating in the engine, which leads to "catastrophic engine failure" or fire. Stellantis has issued an advisory in multiple jurisdictions because this failure can happen without warning at highway speeds. • Recall 68C (Battery Fire): The high-voltage battery has an internal short-circuit risk. The fact that my EV system failed on Feb 6 proves the internal battery cells are unstable. Driving a vehicle with a known high-voltage fire risk and an unfixable engine defect creates an intolerable safety hazard for me and other motorists. 3. SUBSTANTIAL IMPAIRMENT OF VALUE AND USE: The vehicle’s value has been destroyed. I am paying for a high-performance hybrid that cannot use electricity and an engine that is self-destructing from the inside. Because the manufacturer has no remedy for 78C after 3+ months, the vehicle is fundamentally unrepairable. The safety directives (Park Outside/No Charging) and the physical mechanical failures constitute a total impairment of the vehicle I purchased.

NHTSA ODI 11720804

The engine failed and they lied about the reason of failure. I know this because I've changed the oil myself since 5,000 miles. Every 5k the oil and filter was changed, idled for a few minutes and shut down. Followed by a 10 minute timer and a oil level check. The Jeep was around 24900 miles when I did the oil change for that interval. One week later I took it to Jeep as it had an oil leak from one of the valve covers since around 20,000 miles. They stated that they found metal slurry in the oil and they needed to replace my engine under warranty. The said the reason of failure was oil starvation. They lied and I think it's to avoid a massive recall on the 3.6 liter that was in my Jeep.

NHTSA ODI 11720449

After taking my Jeep in on January 16th for the 68 C recall I’ve had multiple issues with the jeep hybrid/engine. While driving the Jeep it suddenly becomes unresponsive even when pushing the gas pedal to the floor. After a minute the engine will start up and lurch forward. I’ve almost caused an accident multiple times. This is a huge issue and needs to be addressed. I’ve taken my Jeep back to the dealership and they don’t have any answers to why it keeps doing this. After reading multiple post on line it seems like this is a common issue following the last update.

NHTSA ODI 11720533

Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2024 Selling/servicing dealer: AutoNation West Location: Golden, Colorado Key timeline 09/13/2024 – I purchased the vehicle new from AutoNation. By November 2025 – The vehicle had approximately 21,537 miles, still under 24,000 miles. October 2025 – The vehicle was serviced for recall 56C and was out of service for several days. Early November 2025 – Jeep/stellantis announced recall 76C (and also 68C) affecting my VIN, involving significant safety concerns and instructions limiting how the vehicle can be used/charged. At that time, my vehicle had roughly 21,537 miles, well below 24,000 miles. As I understand it, no actual fix was available at that time. Late 2025 into early 2026 – I continued to use the vehicle subject to Stellantis’ restrictions and with the open safety recalls still impacting my ability to use the vehicle normally and its market value. Approximately three weeks before today (around early February 2026) – AutoNation took the vehicle into its shop to perform recall 68C work. The Jeep has now been in the shop for roughly three weeks with no firm completion date. Stellantis is paying for a rental, but it is not comparable to my Jeep. Current status and problems As of February 22, 2026, the Jeep has about 27,900 miles on it. My Jeep is unavailable to me and has been at the dealer for about three weeks; I have no clear estimate for completion or for a final resolution of the safety defects. The combination of unresolved safety recalls (including recall 76C, announced when the vehicle was still under 24,000 miles), limitations on use/charging, and extended time without the vehicle has substantially reduced both my ability to use the vehicle and its trade‑in value. AutoNation has declined to offer a fair trade‑in or a comparable loaner vehicle while repairs drag on.

NHTSA ODI 11719693

Recall issued for engine containing sand but no fix in sight. Told not to drive a car we just purchased?!?!

NHTSA ODI 11719609

Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive. The electric system shuts off, but the engine doesn’t start up until I press the gas pedal to the floor. I’ve had multiple instances on the freeway where this has happened and almost caused me to wreck. I’m very concerned this is happening.

NHTSA ODI 11719650

After stopping at a stop sign and proceeding through an intersection cruising over ac one way street my vehicle lost power in the middle of the intersection. Thankfully the vehicle traveling straight was far enough away and was able to Shan this brakes and stop avoiding a tbone collision. Out of no where the car stopped and started back up but not before almost causing an accident

NHTSA ODI 11719384

I am the lessee of a 2024 Jeep Wrangler 4-Door 4xe (Mileage: 7,168) affected by open recall 78C (NHTSA 25V-766). The recall notice states my vehicle's engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, resulting in vehicle fire or unexpected loss of propulsion without warning. The recall was issued November 6, 2025. Today is February 19, 2026—over three months later—and despite contacting FCA/Jeep and my dealer, NO REMEDY OR REPAIR PARTS ARE AVAILABLE. I have been told to wait indefinitely with no estimated fix date. I am making monthly lease payments for a vehicle the manufacturer admits is unsafe to drive. I fear for my safety and my passengers' safety every time I operate this vehicle. The risk of fire or sudden power loss on a highway could be deadly. I request that NHTSA compel FCA US LLC to provide an immediate remedy or repurchase this vehicle so I can exit my lease safely. Consumers should not be forced to pay for and drive vehicles with uncorrected, life-safety defects.

NHTSA ODI 11719198

The 78C recall associated with Jeep Wrangler 4xe's poses a great safety risk to myself, other 4xe owners, and other drivers on the road as it can lead to, "catastrophic engine failure, which can result in a vehicle fire or an unexpected and unrecoverable loss of propulsion." While Stellantis did notify us of this recall, it has already been 3 months since the recall was announced. The initial recall letter stated that the fix was estimated in Q2 of 2026, so another 2-4 months from now, which would be a total of 5-7 months from start to finish. We have not heard any updates on when this remedy may actually come. In my opinion, this is not remedying the issue in a timely manner and it is nerve wracking knowing this could happen whenever I get in my vehicle.

NHTSA ODI 11718791

Engine light, engine has been rough and loud

NHTSA ODI 11718267

I own a 2024 Jeep Wrangler 4xe with approximately 14,000 miles. The vehicle is subject to multiple safety recalls involving fire risk and potential catastrophic failure. Recall 1 involves the high-voltage battery. The manufacturer instructed owners not to charge the vehicle and not to park near structures due to risk of fire. The recall notice states that not charging may lower the risk of fire. Recall 2 indicates that manufacturing contamination (dust/debris) may cause fire or catastrophic engine failure. No remedy is currently available and no repair timeline has been provided. To perform the battery recall, the dealership advised that the vehicle must be charged. However, the dealer indicated limited charger availability and no loaner vehicles, requiring the vehicle to be left for multiple days. Recall 1 has been repaired, but it took multiple attempts because the dealership was not properly equipped to handle it. Recall 2 remains outstanding. Due to manufacturer safety instructions and unresolved recall conditions, the vehicle cannot be safely or normally operated as intended. There is now a pattern of recalls involving acknowledged safety risks with potential fire and catastrophic failure. I sought manufacturer-sponsored arbitration regarding these safety concerns. Relief was denied on the basis that risk of catastrophic loss does not constitute a defect unless a failure event occurs... I am submitting this complaint due to concerns regarding vehicle safety, operability, and the absence of a timely remedy.

NHTSA ODI 11718015

Oct 21, 2025 •Vehicle became inoperable in the middle of a busy road following an over-the-air update. •Vehicle immediately came to a abrupt stop aggressively propelling both driver and [XXX] occupant. Tension, neck strain, and severe stress response. •This created a serious safety risk to occupants and surrounding traffic. Nearly causing multiple accidents @ 185th and Bronson road in Beaverton oregon. •Vehicle identified with three major safety recalls. All issues unresolved as of 2/12/2026. Unable to operate vehicle as intended due to recalls. Mid-January 2026 •Dealership informed you the vehicle failed recall testing. Meaning battery was and had been a significant fire risk. •You were told the vehicle would likely be unavailable for months, with no estimated completion date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11717571

I have a 2024 Jeep Wrangler Rubicon 4xe that was caught on fire at 2am 2/10/26 when parked in my garage. Jeep issed 68C recall for its defective EV battery, and I had finished the recall on 1/20/26 in Fremont CDJR in CA, but it was still caught on fire. I have every thing saved, Ring footage and invoices from the dealer about recall. Just want to report that the remedy from Jeep does not help at all.

NHTSA ODI 11717620

Vehicle has open Recall 25V-766 / FCA 78C (engine fire risk). No remedy available. Manufacturer directing customer to call but no resolution. Requesting manufacturer buyback due to unresolved safety defect.

NHTSA ODI 11717014

Dealers: Lakeland Crysler Dodge RAM, FL; Second authorized Jeep dealer, Bartow FL Complaint: My 2024 Jeep Wrangler Sahara has multiple unresolved safety defects despite repeated warranty repairs, and I have no confidence in this Jeep at just 12,000 miles. Forward Collision Warning (FCW) not working — Lakeland Jeep failed to repair or document inspections. Fuel leak / gasoline fumes in the cabin — After repairs on Feb 4, 2026, strong fumes entered the cabin while my children were passengers. A second dealer confirmed the leak and retained the vehicle as unsafe. sensor failures — Reported since July 2024, still unresolved. Failure to document safety sensors — Repeatedly requested, ignored by dealer and Stellantis. Dealer GM and Stellantis negligence — Cases closed prematurely; repairs rushed without confirming the Jeep was safe to drive. The Jeep continues to pose serious risk to passengers, including my children, due to fuel fumes and non-functioning safety systems. I cannot trust this vehicle to transport my family safely, despite being only 12,000 miles. Documentation: Emails, texts, certified letters, and repair orders document repeated safety defects and communication with Stellantis and Lakeland Motors Jeep. Request: Immediate investigation and warranty repairs Written confirmation that the Jeep is safe before return Buyback under Florida Lemon Law due to repeated unresolved safety defects

NHTSA ODI 11717144

While driving at approximately 70 miles per hour, the vehicle experienced a sudden loss of power and felt as though the engine was going to shut off. This created an immediate safety hazard and forced me to pull over to the side of the road. Despite feeling unsafe, I continued driving directly to the dealership to have the vehicle inspected due to an engine warning light related to the fuel system. The vehicle has only been serviced and inspected by the dealership. I was informed that there is currently no available remedy for Recall 78C. With the recall unresolved, the vehicle continues to pose a significant safety risk. The potential for engine failure while driving at highway speeds places me, my passengers, other motorists, and nearby property in danger. Due to these conditions, I do not feel the vehicle is safe to operate or park until the recall issue is properly resolved.

NHTSA ODI 11716765

Catastrophic Loss of Motive Power and Power Steering at Road Speed Following Recall 68C Update. Description: On February 6, 2026, my 2024 Jeep Wrangler 4xe (Mileage: 24,947) suffered a catastrophic safety failure while in motion on a public roadway. This occurred about 25 hours after the vehicle was "cleared" by a dealership for Recall 68C (NHTSA Recall 25V-741). While driving at approximately 25/30 MPH in Electric Mode, the vehicle suddenly displayed a "Service Transmission" warning and a red high-voltage "Service Hybrid Electric Vehicle System" error. The vehicle immediately lost all motive power and entered a "Limp Mode" (Turtle icon) that restricted speed to under 5 MPH. Simultaneously, the vehicle lost power steering and displayed errors for "Service Shifter," "Auto Emergency Braking (AEB) Unavailable," and "Adaptive Cruise Control (ACC) Unavailable." I was forced to drift the unpowered vehicle across lanes of traffic into a shoulder without power steering where another vehicle almost hit me. The vehicle revved excessively but would not provide propulsion. After a hard restart, I was able to move the vehicle at 20 MPH to a safe location, where it was subsequently towed to the dealership. This failure occurred after the manufacturer assured me the vehicle was safe following the Recall 68C software update. This is a life-threatening defect that caused a total loss of control on a live roadway. I am requesting a formal investigation into the effectiveness of the 68C software remedy. I have video and photos of the dashboard

NHTSA ODI 11716350

What component or system failed or malfunctioned, and is it available for inspection upon request? YES GAS LEAK Engine oil leaks: Timing cover gasket Valve cover gasket with spark plug tube seals Injector O-rings Upper oil pan reseal Leaking rear shocks (suspension issue affecting vehicle stability) Upper oil pan replacement seal (additional engine oil sealing issue) Collision sensor failing (forward collision warning / crash-prevention system) The vehicle is currently at a dealership and available for inspection. How was your safety or the safety of others put at risk? The active fuel leak created immediate fire and fume inhalation hazards inside the passenger compartment, where occupants, including children, were seated. Fuel leak could have caused an engine fire. Engine leaks created risk of stalling or mechanical failure while driving. Leaking rear shocks affected vehicle stability and handling. The malfunctioning forward collision warning sensor impacted a crash-prevention safety system. These combined issues posed serious risk to vehicle occupants. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed Dec. 8 2025 , dealership never documented sensors added as “miscellaneous.” Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership #1 Major repairs Dealership #2 Gasoline Leak day after pick up

NHTSA ODI 11716019

1) ENGINE FAILED IN AN INTERSECTION AND A DRIVE THRU EACH TIME OF FAILURE THE CAR COULD NOT BE PUSHED TO CLEAR THE ROAD 2) THREE OPEN RECALLS HAVE BEEN REPORTED SINCE 10/2025 AND TO DATE THERE IS NO REMEDY 3) SAFETY RECALL DUE TO FIRE HAZARD WITH NO FIX AVAILABLEI HAVE SPOKEN TO THE DEALER AND THE MANUFACTURER. WITH NO FIX AVAILABLE

NHTSA ODI 11715594

Klamath Falls Dodge Dealership and Stellantis have failed to repair the defects cited in the A7C, 68C and 78C. My vehicle is subject to sudden stops and sudden fires. The vehicle has been at the dealership since 12/28/2025. I filed a claim online and with certified mail with Stellantis. No action has been taken to correct the defects and the vehicle can't be driven in a safe manner.

NHTSA ODI 11715659

I am writing to report an additional safety‑related incident involving my 2024 Jeep Wrangler Rubicon 4xe. This vehicle previously experienced propulsion issues that I reported under NHTSA Case Number 11692887. On the morning of February 4, 2026, while driving to work on a busy interstate (approximately 12 miles from home), the vehicle again began exhibiting propulsion instability. The vehicle experienced repeated surging and thrusting movements that became progressively more severe during the drive. During these events, the check‑engine light intermittently illuminated and then turned off. This incident occurred exactly seven days after my vehicle was evaluated by Sam Leman Dodge on January 27, 2026, for three open safety recalls. At that visit, I was provided paperwork indicating that the issues had been addressed. However, as of today, the official Jeep/Mopar recall website still shows multiple serious and active safety recalls for my VIN, including recalls involving fire risk and sudden loss of motive power. After the February 4 incident, I contacted the dealership, and their service department advised me not to drive the vehicle and recommended that it be towed to the dealership for evaluation. I followed this guidance due to the severity of the propulsion behavior and the safety concerns involved. Given the recurrence of propulsion instability, the worsening severity of the surging behavior, the dealer’s recommendation not to drive the vehicle, and the presence of multiple unresolved safety recalls, I am requesting NHTSA’s assistance in ensuring that the manufacturer addresses these issues and restores the vehicle to a safe operating condition. Thank you for your attention to this matter. Recognize that this is the second time I have emailed the NHTSA regarding propulsion issues with this vehicle (Earlier Case Number 11692887). Please help me build a relationship with Jeep to ensure this vehicle is restored to a safe condition.

NHTSA ODI 11715717

Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I was driving on the road & lost power was able to pull to side & then return home & get to dealership a couple days later when open & was told it was power train related

NHTSA ODI 11714453

Vehicle experiences sudden unintended stopping and loss of propulsion. There are known safety recalls with no available remedy. Vehicle is unsafe and inoperable. Smoke/burning odor present. Children were in the vehicle during incidents. Manufacturer has not provided a fix. I was on my way to work towards the end of September with a SEMI behind me and it stopped out of the blue while driving! Thank God I acted fast and pushed start then stop to get it to go and out of the way, I was right infront of my job. Other times I have been alone and most recently during Christmas break my brother in law was in the car with me when it happened and he screamed and said to turn around, he’s a mechanic and he wanted to see what I was talking about. We didn’t even make it but out of the apartment complex when it happened.

NHTSA ODI 11714607

The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanation warning light, as well as others not specified, would illuminate intermittently. The vehicle was taken to the dealer several times; however, the dealer was not able to diagnose the failure. The dealer updated the vehicle's software but was unable to provide a remedy for the failures. The dealer informed the contact of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 25 MPH, after accelerating from being idle at a stop light, the vehicle suddenly jerked and stopped. The contact pressed the accelerator pedal, and when doing so, the vehicle accelerated at a high speed, immediately causing the contact to lose control of the vehicle. The vehicle ended up crashing into a fire hydrant, causing it to stop. The air bags did not deploy. The contact received injuries to their shoulders, lower back, neck, and left knee. Medical attention was needed. A police report had been filed. The vehicle was towed from the incident. The contact stated that while the police were there, the officer noticed the engine revving as if the accelerator pedal was being pressed; however, the pedal was not pressed at the time. The manufacturer was made aware of the issue, and a case was opened. The contact had not heard from the failure. The contact had not experienced a failure mileage was unknown.

NHTSA ODI 11713837

To address what system failed: The Engine shuts off while driving at highway speeds without warning. The Electrical system suddenly and completely shutdown. Loss of Propulsion while driving. To address the safety for myself and others at risk: The Vehicles sudden loss of propulsion at highway speeds created an immediate risk of rear-end collision, loss of control of the vehicle or being stranded in active traffic lanes. Surrounding vehicles were forced to brake and maneuver unexpectedly, placing myself, passengers (children) and other motorists at risk of serious injury or death. No warning lights prior to failure and the vehicle will be inspected on February 2, 2026 at Westgate in Raleigh.

NHTSA ODI 11712869