What 641 owners told NHTSA about the 2024 Jeep Wrangler 4-door 392

While driving my 2024 Jeep Rubicon 4xe, both the Check Engine and “Service Battery” lights came on, and the vehicle suddenly shut down completely in the middle of a busy intersection. I lost all ability to accelerate, steer, or brake — the steering wheel locked, and the vehicle was inoperable in heavy traffic. I was trapped in the lane with vehicles approaching from all directions, unable to move or control the car in any way. It was a frightening and dangerous experience that could have resulted in a serious accident. This was the second time this same issue occurred. The first happened around May 17, 2024, when the vehicle had approximately 500 miles. The dealership repaired it under warranty and returned it to me. The most recent incident occurred around October 10, 2025, at approximately 10,000 miles. The San Leandro Jeep Dodge Ram Chrysler dealership inspected the vehicle and confirmed that Jeep engineering is aware of the problem and that a fix is being developed, but there is no known repair or release timeline. They stated the only option was to clear the codes and return the vehicle. This is also my second Jeep 4xe to experience the exact same issue. My previous 4xe was repurchased by the manufacturer (FCA/Stellantis) in 2023 after similar “Service Battery” warnings and total shutdowns while driving. This ongoing defect is a severe safety hazard. The vehicle can lose all power, propulsion, and steering without warning, leaving the driver and others on the road in immediate danger. A total loss of control — especially while crossing an intersection or driving at speed — could easily result in a crash or fatal injury.

NHTSA ODI 11693763

THE CAR FRONT END SHAKES AT VARIOUS TIMES. IT IS INTERMITTENT, BUT IT SHAKES FROM SLIGHT TO SEVERE ON DIFFERENT OCCASIONS. THE CAR HAS BEEN TO TWO DEALERSHIPS AND THEY DRIVE CAR AND CANNOT DUPLICATE PROBLEM.. I READ ONLINE IT IS COMMON AND IS KNOWN AS "THE DEADT WOBBLE" JEEP ACKNOWLEDGES THIS BUT WILL NOT ATTEMPT TO FIX WITHOUT DUPLICATING THE PROBLEM.. THE CAR IS STILL UNDER WARRANTY WITH 18000 MILES. MY CONCERN IS IT SHOULD BE FIXED WHILE UNDER WARRANTY AND IF WARRANTY RUNS OUT IT MAY FAIL AND I WILL BE STUCK PAYING FOR THE PROBLEM THAT SHOULD BE FIXED NOW.. THIS IS MY WIFES CAR AND WE LIVE IN THE MOUNTAINS OF NC.. THIS COULD BE A VERY DANGEROUS CONDITION DRIVING DOWN THE MOUNTAIN IN THE RAIN AND FOR THIS SEVERE FRONT END SHAKING. IN MY OPINION IT NEEDS TO BE INVESTIGATED WITH THE POSSIBLE RECALL TO FIX

NHTSA ODI 11693799

I was driving as normal in a 40mph zone when my car stalled, steering locked up, and it flashed to put it in park in the middle of traffic. I was able to move over to a safe space after putting it in park but it kept shutting off as I inched my way off the road with hazards on. There was an update that went out that was causing this to vehicles and i was declining the update as suggested by manufactuerer by pressing the red X but it somehow forced installed itself while I was driving. Then while i was pulled over it would run for a few seconds then it would all of a sudden shut off again saying E-Drive Mode Temporairly Unavailable. Ive attached some photos but have a video of it running and shutting off if you would like me to send that.

NHTSA ODI 11693903

When I first got it, I would get on the highway and once I hit 80mph it would do a wobble. I was told by the dealership it was "normal" and they couldn't replicate it. Then it got worse, anytime I hit 60mph on the hwy it wobbles.

NHTSA ODI 11693684

On 10/10/25, I lost drive power after the OTA Uconnect update. On my drive, I abruptly had absolutely no acceleration, the gear indicator on the dash started flashing, the power mode indicator disappeared, an alert said shift into park and press the brake + start button, and the check engine light and red wrench lights came on. I was still able to steer and brake with power steering and brakes for maybe 30 seconds before those went out too. This happened in the middle on an intersection which was terrifying. After putting it into park and pressing the brake and start button it started back up and I could drive it normally for a little bit, but it happened two more times on my 1.5 mi drive home. I called AAA to tow it to the dealership (Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury, 2 Latti Farm Road). The dealership informed me that Jeep instructed them not to work on my vehicle. The dealership had me contact Jeep customer service myself on 10/13/25. I have called Jeep Customer Service three times with no update or communication from the case manager and I am without a vehicle as of the time of this submission. Both the dealership, Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury and Jeep Customer Service have not been cooperative or willing to assist me in this safety concern. I have lost a day and a half of work and still have no information or status update.

NHTSA ODI 11693287

Installed a mandatory update to car electronics on Friday night (Oct. 10, 2025). The car -- an 8-month-old Jeep Wrangler Sahara 4xe 2024 -- literally died while driving on a local highway at highway speeds. All warning lights lit up. Then the car just died... Had it towed to the local dealership where 4 other people already were being processed with the same problem. Two others walked in while I was there. Dealership provided "Jeep Care" phone number but the office was closed over the weekend. Spent a weekend without a vehicle and contacted them on Monday at ~5:30 a.m. Pacific time. Spent almost an hour on the phone. (Phone call recorded.) was told that someone will contact us within 24 hrs to assist with vehicle rental/replacement while the issue is being resolved. It is Tuesday, Oct.14, 2025, afternoon. Spent multiple hours (!) on hold with "Jeep Care." No one knows what is going on. The dealership told me they have almost 100 cars on their lot with same problem. To date, no help from Jeep.

NHTSA ODI 11693460

I was driving my vehicle on the highway at 60mph. The car turned itself off, I lost power steering and brakes and drove into a drainage culvert after almost hitting several cars. The vehicle would not restart initially and I had to wait 5 minutes before it started back up. It died 3 more times with in 1 mile before I made it to a safe area to park the vehicle. There was no warning before this happened.

NHTSA ODI 11693479

Check engine light went on while D on shifter simultaneously began flashing. Car lost power and steering locked.

NHTSA ODI 11693041

While driving the car just shit off.. put it in park put my hazzards on and started the car back up. Put it to the test again while backing out of the driveway and it shut off while I’m reverse. The stereo has been glitching for about a couple of month where it constantly has to reboot while driving. It has now caused the issues for the whole car to just die while in motion.. this is I huge safety issue especially with younger kids. If I was on the highway when this would have happened who knows how much more fatal this could have been. I do a ton of highway driving and that’s all we have used the car for and for drive around our small town. I fear that even taking it to the dealership to get it fixed I am not sure i am comfortable in its after features it has..

NHTSA ODI 11693095

As I was driving I lost all power to the vehicle as well as the steering wheel locked. I was able to pull to the side of the road but the back end of my car was hanging out into traffic. The car flashed a message reading to shift into Park which once I did I was able to turn the car off and back on again but the check engine light as well as a symbol of a tool remained up. Upon further investigation I now understood this was all due to an update on the UConnect screen system that was pushed out a day prior and many others had the same effect of their Jeeps completely turning off mid driving. This was extremely dangerous and terrifying as I had zero control over the car. Keeping lucky I am still alive! I do not feel comfortable continuing to drive this vehicle. Furthermore, the dealership nor the 1800 number for Jeep are willing or able to get my a loaner car nor assist with reimbursements for a rental car. They have no answer as to a repair for this faulty update. I am very disappointed in this entire scenario

NHTSA ODI 11693126

while driving vehicle, the engine light came on, the steering locked up and the car stalled.

NHTSA ODI 11693142

Complete loss of power and power steering. Repeated every 1.5 minutes after restart.

NHTSA ODI 11693149

On 10/11/25 approximately 9pm my vehicle completed an OTA update initiated by the manufacturer. Upon completion of the update, I went for a drive. At approximately 30 mph, the vehicle suddenly shut off, shifted into neutral, and ceased to operate leaving me stranded in the middle of the road. The vehicle would not start, shift into neutral, or operate in any manner. Several warning instrument lights came on. After about 30 minutes, the vehicle started and continued to loose power several times before I could get it back home. We were lucky that we were not rear ended. There are hundreds of complaints on social media referring to the same situation for other Jeep 4xe vehicles after completing the OTA update. Stellantis has not issued any official statement regarding this. This is a situation that could result in serious injury or death to many as the vehicle suddenly loses all functionality with no warning. Check engine light is now on the dash.

NHTSA ODI 11692874

Driving car stopped said to put in Park, engine light comes on. Restart start driving put into park again .. whilst on freeway! Just stopped

NHTSA ODI 11692909

I did the telematics update from 10/10/25 on 10/11/2025 and I lost power and complete control while driving car just shut off told me to put it in park but I couldn’t shift to park check engine came on. I was able to restart the car and it happened two more times before I was able to get to safety and call for a tow. It seems to be a wide spread issue. That could have caused serious accidents.

NHTSA ODI 11692939

After applying an OTA (over the air) update from Jeep on 10/11/25 at approximately 1pm EST, the vehicle would drive for about 100 yards and then lose all power. Check engine light came on and a message saying to put in park. This happened when I pulled out of a parking lot and was lucky enough to have enough momentum to get to the side of the road. Restarted the Jeep, drove another 100 yards in the shoulder and it happened again. Was able to get into a parking lot and had to get the Jeep towed to the dealership. I am waiting to hear from the dealership as to the resolution. As of this writing (10/12/25 @ 5:30 pm EST, I have seen 100's of posts regarding the same issue from other Jeep owners and I have yet to see a formal notice from the manufacturer acknowledging the issue with an action plan. The complete lack of quality control from Jeep has put 1,000's of drivers in danger as the vehicle just shuts down without warning. I seriously hope no one is injured or killed due to the gross incompetence of this manufacturer.

NHTSA ODI 11692958

Vehicle completely lost power while driving nearly resulting in an accident. Engine cut off and loss of power occured including power steering. Vehicle stated to put car in park while Vehicle was still in motion. Vehicle restarted but then the same thing happened. This occured 4 more times. I was able to make it to the dealership near by. I had young children in the car at the time.

NHTSA ODI 11692984

We’ve experienced multiple ongoing issues with this vehicle, and the dealership’s only suggestion so far has been to file a lemon law claim. Last month, the car began jerking excessively while driving typically at speeds between 35–45 mph. The best way to describe it is that it feels as though all the wheels lock up at once, causing a loud tire-screeching noise. It was a frightening experience. The dealership claimed to have resolved the issue with a “software update.” However, just last night, my wife was stranded on the highway when the car suddenly started shutting down mid-drive, similar to what happens when a vehicle runs out of gas. The maximum speed she could reach was about 20 mph, and the check engine light came on. She switched from hybrid mode to eSave (gas-only mode), which allowed her to get home safely. This morning, she tested it again. The check engine light was initially off, but after a short drive, it came back on and the vehicle started shutting down again. This Jeep is a lease, and despite being in the shop five times three of those for a full week the dealership continues to “service” it without providing a real solution. We are extremely concerned about the vehicle’s safety and reliability at this point.

NHTSA ODI 11692660

Jeep pushed out an OTA update for their Uconnect system. Upon completion of this update, that occurred while I was driving, I lost control of my vehicle. My steering wheel locked up, all of the lights on my dashboard started flashing, and I was instructed to pull the jeep over. I was unable to operate the vehicle and had to be towed.

NHTSA ODI 11692665

The car performed an automatic update last night. Driving it today, the car automatically shut down multiple times on a busy street. My life was in danger multiple times. There is no solution and this is negligence.

NHTSA ODI 11692771

On October 11, 2025, in the morning, shortly after installing a software update recommended by Jeep via the vehicle's infotainment screen panel, I experienced a sudden and complete loss of vehicle power while driving on the road at approximately 45 mph. This failure prevented me from controlling the vehicle, as the steering wheel locked up, causing the vehicle to veer off the road and into a ditch. I was able to restart the vehicle, and it initially appeared to operate normally. However, the same issue recurred within 60 seconds of restarting the engine, with another sudden loss of power and steering control. This defect nearly resulted in a serious collision, posing a significant risk of bodily injury to myself and other motorists on the road. No injuries occurred, but the incident could have been catastrophic at highway speeds. I believe this may be related to a software or electrical defect in the vehicle, potentially linked to the recent update. I request that NHTSA investigate this as a potential safety recall issue, as similar complaints of power loss and steering failures after software updates have been reported in Jeep models. Please contact me for additional details or documentation.

NHTSA ODI 11692793

When driving on a main road, my engine suddenly lost power with no advance warning. I was forced to coast to side of the road in order to put it back in Park and restart the engine. This happened 7 times during a 10 mile drive. It continues to happen no matter the distance driven

NHTSA ODI 11692814

Car stopped “bricked” in the middle of freeway. Had gas half full

NHTSA ODI 11692819

After a software update, the car would drive a few miles and then shut down in the middle of driving. You would be required to stop the car, put it in park, and restart the car. The car check engine light comes on and is in a crawl mode, with little acceleration. This is a wide spread issue across all 2024 Jeep Wranglers 4xe

NHTSA ODI 11692829

After an Update, the Jeep died completely in the middle of the road with a bunch of errors on the dash and would not restart. After about 10 minutes, it restarted but died again shortly after. A third try a while later and it ran in manual transmission mode to where we could get it home. Check engine light is on and vehicle is still acting odd.

NHTSA ODI 11692833