Jul 14, 2026Steering
Vehicle steering or at least power steering failed catastrophically. Started with some electronic sounds at extremes of turning radius but subsequently failed completely and rendered car undriveable. Hyundai repair center attributed this to "excessive dirt and dust" or some external force, but was unable to substantiate or demonstrate any damage to parts they say need replacing. Ultimately this remains undiagnosed with regards to cause but dealer clearly identifies need to replace P/S motor and rack and pinion assembly. Insurance inspection documents no sign of external involvement in the failure. No warning lights/messages. Problem is repeatable. While failure would have been a safety risk at higher speed, it went from "noise at edge of turning radius" to "cannot steer the car" at a point in time where the car was moving at low speeds.
NHTSA ODI 11750379
Jun 2, 2026SteeringElectrical systemSpeed control
This is the second time the ICCU failed. The car is waiting for a full EV battery replacement. The first time the failure happened on 12/11/25, at 9,165 miles, the alert happened just before the car came to a full stop as we were driving along the road near our house, it was very difficult to steer, we were sort of stopped in the road and had to get it towed. The second time the alert came on 4/16/26 and we were able to get it to the dealer.
NHTSA ODI 11741501
Feb 6, 2026SteeringTransmission & drivetrainElectrical system
The vehicle was returned to me after a manufacturer-authorized high-voltage battery replacement that was completed on December 10, 2025. Immediately after pickup, the vehicle began exhibiting safety-related issues. I experienced abnormal and hard steering operation, repeated low coolant warnings, and battery management system (BMS) and electrical warning messages. These warning messages appeared immediately after the repair and before the vehicle was driven by me. I returned the vehicle to the dealership multiple times for the same issues. During the final visit, the dealership retained the vehicle for approximately 12 days. After this inspection period, I was informed that the vehicle had underbody damage affecting the coolant system and high-voltage battery and that the damage was likely caused by road debris. The issues began immediately after the battery replacement and involved safety-related systems including steering, coolant, and the high-voltage battery. The vehicle was returned with unresolved warning messages related to these systems. I am concerned that the vehicle was released after a major battery repair in an unsafe condition and that the affected systems may not have been properly inspected or repaired prior to release.
NHTSA ODI 11716296