May 15, 2026Visibility & wipers
When using the rear camera while towing a trailer, the image is partially blocked by a persistent message stating “full view not available”. This creates a safety issue as it obscures the driver’s view of the trailer and/or the trailer load. It is critical to be able to monitor the trailer and the load during towing to ensure a hazardous condition is not developing. I believe the rear view camera is working as designed, that is I do not believe there is a defect or failure in the hardware. However the design of the message is the problem. If the driver needs to know that “full view not available” then the message should be moved to a different part of the screen to not obscure the view of the trailer.
NHTSA ODI 11738102
Jan 28, 2026Visibility & wipers
The contact owns a 2024 Ford Ranger. The contact received notification of NHTSA Campaign Number: 24V597000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
NHTSA ODI 11714031
May 20, 2025Visibility & wipers
The contact owns a 2024 Ford Ranger. The contact stated that while driving at various speeds, the contact had trouble seeing out of the windshield and became aware that the front windshield was distorted. The vehicle was taken to the local dealer where a warranty claim was submitted, and it was determined that the windshield needed to be replaced. The windshield was replaced but the failure recurred. The vehicle was taken to another local dealer, Gosch Ford Temecula-Service Dept (26895 Ynez Rd, Temecula, CA 92591); where it was determined that a windshield replacement was needed. The windshield was replaced; however, the failure persisted. The dealer checked other years, makes, and models, and became aware that the vehicles had the same distorted windshields. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 1,000.
NHTSA ODI 11662066
Apr 16, 2025Visibility & wipers
2024 Ranger Raptor built in December of 2024 with 1,750 miles on it. The rubber trim around the sliding rear window appears to have melted from the in glass defroster overheating. It is now duct taped to keep water from leaking into the cab.
NHTSA ODI 11654964