What 650 owners told NHTSA about the 2023 Nissan Rogue Sport

While driving down a paved rural road, with no other vehicles around the back window of the lift gate spontaneously shattered. The back window had sustained no damage and had no projectiles exiting or entering the vehicle. The weather conditions are cold and wet and the rear defroster was on at the time.

NHTSA ODI 11701293

The rear window suddenly burst/ cracked/ shattered from the inside out.

NHTSA ODI 11698270

The contact owns a 2023 Nissan Rogue. The contact stated that while the vehicle was parked, the contact became aware that the rear windshield had exploded and shattered. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 39,000.

NHTSA ODI 11697888

On Sunday, Nov. 2nd, 2025, about 3:50pm EST, I was driving East on Hwy 25, 5 miles west of near Knox Central High School, heading towards Barbourville, Ky. I was coming from Kingsport, Tn heading to Corbin, Ky to take my mother to her cancer doctors in Lexington on Monday, the 3rd. I was driving 55 mph, in the left lane, the weather was foggy, gray, temp 45 degrees. It was 62 when I left home. I had just turned on both my defrosters because the windows were fogging up. At this time my rear window made an extremely loud pop and exploded! The glass went into the back area of my car. Shards were all around the opening. I was terrified and pulled off the road to the right. I got out and was shocked to see the damage! I took photos and a video. Called my husband, my mom and the Ky State Police to ask what to do. They said to drive on to my mom's house, back it into her open garage, cover it with plastic, and then drive her to the dr early Monday in her car, so I did. Sunday pm: I looked up online what to do and found varying answers, but mainly it said to make detailed notes of the incident (I did), contact the manufacturer (found zero way to contact NISSAN!), and report it to the NTFSA online (they are closed due to the government shutdown). Another place said to call my dealer if still under warranty, call my car insurance if it's not. It was too late by then, went to bed to try Monday. Monday: Mom and I were busy with her tests and dr appts until 5:30, got some food, headed home. Got back, looked up how can a car rear window shatter while driving. It gave a few reasons, and then a list of about 5 known cars this happens to, and my Rogue is one of them! That's why I'm supposed to report it, I suppose. It is certainly dangerous, scary and shocking when it happens! Started filling out this report, here we are. Tuesday: 1st I will call my car dealer. It IS still under warranty. Thank God! I was completely shaken up for a good hour b4 I could drive.

NHTSA ODI 11697317

My back window shattered for no reason. I had been driving for about 20 minutes. The ac was on my feet and not for the rear defrost. My [XXX] was in her booster seat in the back seat. We heard an explosion. I looked back to see a softball sized hole in my back window. I called Lumberton Nissan and the General Manager was very rude and was "mansplaining" how he is just a supplier and not responsible for windows exploding. There was no lawn or road work happening. There are no bullet holes in my vehicle. No rocks were found. The location I bought my vehicle from told me to make a claim with my insurance. I ended up just calling a mobile windshield vendor that my employer uses for their vehicles. I work for a Dodge dealership. While the repair is fixed, this has left my daughter scared to ride in my vehicle. I have joined a few Facebook groups who have posted their horror stories of their back windshields exploding. This needs to be fixed! Now that the window has been fixed. When you open and close my hatchback or even take a turn. You can hear glass INSIDE of the door rolling around. The vendor was not able to take apart the door to vacuum the glass up. This will become extremely annoying and make me scared that another window broke, hearing the glass rattle around in my hatchback door. What can be done to help the consumer? As the GM at Lumberton Nissan talks down to women and felt the need to explain how he is only a supplier of vehicles and does not make them, himself. Well, DUH! You are a dealership, not the factory. But the idea of a recall needs to be discussed on your end. This is not safe! My front windshield is perfectly fine and no issues. Same as the four door windows. But my back window should not be exploding on a 66 degree morning when my vehicle is only set at the lowest blowing setting of 72 degrees for more than 20 minutes, on my feet. Again, the rear defrost was no longer turned on. I live in Fayetteville, North Carolina. I have a bunch of pics. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11693980

The car had been garaged since Thursday evening and all day Friday. Used it Saturday morning to drive 5 miles, went into my location and when i came out 2 hours later, the rear window on the liftgate was crumbled. Nothing impacted it to cause this. Just shattered on it's own. Temperature was 62 F.

NHTSA ODI 11692992

Got into car shut the door and the rear window spontaneously shattered.

NHTSA ODI 11692339

Was sitting in my car at the Dunkin’ Donuts when my rear window shattered. Nothing hit the window, no one hit me the window just shattered. Dunkin Donuts is looking at cameras to see what happened

NHTSA ODI 11687813

The front, movable section of my panoramic sunroof unexpectedly exploded/shattered while driving. There were no other vehicles in front of me and it was a clear sunny day with nothing overhead. The sunroof and cover were closed. If the cover had been opened, glass shards would've hit the occupants inside the cabin. The sound was an extremely loud bang similar to a shotgun. The sound caused me to brake and slightly swerve. Fortunately, there were no other vehicles nearby and I was able to pullover safely. There was a large chunk of glass missing and quite a bit of small shards on top of the cover. Glass shards continued to fall off while driving home.

NHTSA ODI 11685181

The contact owns a 2023 Nissan Rogue. The contact stated while driving 45 MPH, the sunroof exploded without impact. There was an abnormal popping sound detected before the failure. The vehicle was taken to the local dealer where it was determined that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 8,001.

NHTSA ODI 11659875

I entered the 2023 Nissan Rogue around [XXX] on St. Simons Island GA, on [XXX] with my granddaughter. Upon shutting the doors, the rear hatchback window exploded into pieces and blew out. I had not left the parking place or cranked the car. The glass pieces were all over the road and on the inside of my car. The police were called and a report was filed. How was my safety put at risk? Besides being shocked and traumatized at what sounded like a gunshot, I am now concerned about driving this car again with a new rear window because I fear it could happen again at any time. I am also suffering from a form of PTSD with super loud noise. (I jumped off my yoga mat when someone dropped a metal cup that made a very loud noise during our practice.) I asked the dealership why it happened and I called the Nissan Customer Service Center and have yet to find out why this has happened. My own research has indicated that this problem has occurred in many 2023 Nissan Rogues. The car was inspected by the police and they saw no foul play. The dealership currently has the car and is currently waiting on a new rear hatch window and it will be replaced at no cost after I strongly urged that this car was under warranty and this appears to be a defect (although the dealership doesn't agree). No -- the problem has not been reproduced at the dealership since it does not involve a mechanical part. I contacted the Georgia Attorney General's Consumer Protection Division (CPD) to try to make a Lemon Law Report and the advisor I spoke to indicated that the problem had to occur more than once. Therefore I was unsuccessful in filing that report on April 2, 2025. Since the car had not been turned on, there were no warning lamps, messages or other symptoms that the rear window was about to blow out. Again, this happened all on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11652559

There was no incident, just routine occurrences of the following that could lead to one: 1) the wipers do not clear the upper right (passenger) side of the windshield, creating a blind spot, which is especially dangerous when turning. Photo attached, though note this is a mild instance and visibility can be much worse. 2) the rearview camera has been blacking out while the car is in reverse. The black screen lasts about a second and is becoming more common, maybe once a day. 3) the power steering goes out occasionally, which I am strong enough to deal with, but would be difficult for my children (who also drive the car) to deal with.

NHTSA ODI 11648916

See attached document for complaint.

NHTSA ODI 11644841

Rear window shattered without previous damage or impact of any object. Vehicle was parked in the middle of a garage, temperature was 32F and driver was present during event. Heard loud noise followed by rear glass shattering and fragments flying all the way to back seat passengers. Nobody was hurt, but glass shards had to be removed from their hair/ clothing. Problem has not been reproduced in dealership, but multiple reports for same vehicle have been filed online. Vehicle has not been inspected by insurance, as they will not cover it. There were no warning signs, or evidence of malfunction. Glass was inspected that same day before driving, had no cracks or breaks. Rear wiper was off when this happened.

NHTSA ODI 11643075

The rear window of the vehicle exploded with no impact. After backing out of my driveway I was pulling forward down the street and my rear window exploded. There was a pop and crackle sound. There was no evidence on the vehicle that something struck the window nor was there anything seen in the cameras around my home. When I got out of the vehicle and shut my door the glass fell into the trunk of the car and a piece went into the door handle which shorted it out and it needed to be replaced after the glass was replaced.

NHTSA ODI 11636620

Rear window shield busted randomly in cold. Car was parked and when I returned to parked car the rear window was shattered.

NHTSA ODI 11634219

Back window exploded. On interstate 55 mile marker 265. No other vehicles were close. No debris on the road. This is happening to Nissan vehicles.

NHTSA ODI 11631012

Rear window of car spontaneously exploded inward and completely shattered. Vehicle was parked/stationary when this happened in a covered garage. No sudden temperature changes, no external or internal damage to the window before the window exploded.

NHTSA ODI 11626080

Back window shattered

NHTSA ODI 11624690

The screen for the Rear view camera is turning off for couple of seconds during the reversing of the car. During that time there is no visibility in the rear of the car and can cause an colossion.

NHTSA ODI 11622610

Back windshield shattered

NHTSA ODI 11621903

The contact owns a 2023 Nissan Rogue. The contact stated that while the vehicle was parked, the contact heard an abnormal popping sound. The contact stated that the rear glass had fractured and there was glass all over the rear seat. The contact stated that there was a large hole in the rear glass. The contact stated that the failure occurred while the vehicle was parked in a Doctor's Office parking lot. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11616353

The contact owns a 2023 Nissan Rouge. The contact stated that while the vehicle was parked, the rear windshield exploded. The vehicle was driven to the residence. The vehicle was diagnosed by a Safelite Auto Glass technician, who observed two holes in the windshield where the defroster connections were on the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,800.

NHTSA ODI 11573443