What 332 owners told NHTSA about the 2023 Jeep Wrangler Unlimited Rhd

While driving, my 2023 Jeep Wrangler 4xe suddenly loses drive power without warning. The car is a plug in hybrid vehicle. The vehicle routinely displays 'Electric Temporarily Unavailable'. When it happens, I press the accelerator and the vehicle does not respond; there is a delay of several seconds with little or no power before the gas engine engages. This is a serious safety hazard — the loss of power is sudden and unpredictable, and the delay leaves me unable to accelerate when merging or pulling into traffic. The condition is reproducible and began after the 68C recall software update. The driver expects a continuous level of power by the car, not a sudden power loss. This is reported by countless other drivers on all social media platforms as a consequence of the 68C recall that affects 350,000 Jeep Wrangler 4xe and Grand Cherokee 4xe. I have taken the vehicle to the dealer multiple times; each visit results in 'no codes found' and 'operating as designed,' and it has not been repaired. Jeep does not respond to customer complaints or requests for clarification.

NHTSA ODI 11746998

Failed Component: Powertrain (PCM/TCM/HCP software calibration) & Electrical/Steering (Fire Recalls). Safety Risk & Description: Following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creating a high risk of intersection collisions. Furthermore, at sustained highway speeds (52–63 MPH), the vehicle abruptly drops out of Electric Mode, causing the gas engine to violently spike to 5,000 RPMs before dropping back. This erratic cycling causes the vehicle to lurch, jerk, and pull, actively disrupting lane control. Compounding this, due to consecutive, unresolved fire safety recalls—including Recall 68C (Battery Fires) and the June 2026 Power Steering Pump wiring fire recall—the vehicle cannot be safely parked inside my garage or near structures while turned off. It represents a total loss of normal use and a severe safety liability. Dealer Confirmation & History: The driving defect was formally duplicated and confirmed by a certified technician on 06/09/2026 at Ryan Auto Mall (Repair Order #471599). The technician explicitly documented the electric mode dropouts and acceleration lag in writing. However, because the vehicle’s software masking prevents standard Diagnostic Trouble Codes (DTCs) from triggering, the dealer closed the ticket stating it is "operating as designed." The vehicle's electrical and hybrid systems have been repeatedly altered via mandatory safety recalls: Recall 23A/04B (05/14/2024), Recall 95B (05/27/2025), and Recall 68C (02/11/2026). No dashboard warning lights are present; the dangerous handling is entirely coded into the manufacturer's latest software updates. Vehicle is intact and available for inspection.

NHTSA ODI 11745080

In Highway speeds the death Wobble is uncontrollable. To the point my daughters in the back got scared and cried thinking we would crash. I take to jeep and they told me nothing was wrong. They lied to me.

NHTSA ODI 11743972

Our Jeep 4Xe underwent the recall for the hybrid battery. The battery was replaced in May 2026, since then the vehicle hesitates to accelerate at speed causing a safety concern. This vehicle has been recalled so many times we have no confidence in the vehicle.

NHTSA ODI 11743658

Vehicle dropped off at the McGovern Chrysler Jeep dealership in Newton, MA on March 31, complete transmission failure, vehicle has active recall 25V-741 and resolved recalls including 25V-766 (engine sand contamination affecting propulsion).

NHTSA ODI 11730752

Car began slipping not wanting to shift gears humming loudly and driving rough at 61k miles on a 2023. Being told it’s dclutch and possible transmission needed. No warning just out of nowhere

NHTSA ODI 11722372

The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “D” indicator and sudden decrease in RPMs, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving.

NHTSA ODI 11718321

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that recently the vehicle started hesitating while driving at various speeds while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact noticed that white smoke was coming from the exhaust pipe. Additionally, the contact stated that after shifting into reverse(R), the indicator on the instrument cluster and the console started to flash, and the vehicle failed to reverse as intended. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V741000 (Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 56,000.

NHTSA ODI 11702190

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 35-60 MPH, the vehicle was wobbling. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wobbling was caused by the damper, and the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The manufacturer was contacted. The failure mileage was approximately 13,000.

NHTSA ODI 11699770

I just left my house and i was getting on the highway and the service 4 wheel drive light came on then all a sudden the car slowed down then it accelerated really fast so i pulled over and put it in park then when i tried to continue driving i put it in drive and it would not move. The engine ran but it would not move so i had to get it towed to the dealership

NHTSA ODI 11699051

My son was turning out of a parking lot and the car suddenly stopped moving and went into park. He couldn’t shift out of park and was stuck in the middle of a very busy street with cars slamming on their brakes to avoid hitting him. The car had to be towed away.

NHTSA ODI 11686983

Sway bar light is flashing - Research says that it could be unsafe to drive- took it in for repair today 9/10/25 - vehicle under warranty until December. Vehicle repaired "for now" was advised to have checked on next oil change verbally. At this time the vehicle will be out of warranty. (3 years - only has 23680 mile currently) but warranty ends at this point. Why should i be responsible for an issue after this when they know there is a problem? Should this defect be a recall? From what i read on the internet this is very common. My vehicle has never been off road and looks like brand new and has not experienced driving through large amounts of water/rain. Were in a drought.

NHTSA ODI 11686319

While driving on the highway, the vehicle experienced total power loss. Instrument cluster showed a Service Charging System now error. Had to coast to wide of road. Instrument cluster also said m “put in park to start vehicle” with a flashing “D” on the gear selector. After turning off and back on, power returned.

NHTSA ODI 11676425

Recall 19a Jeep released a vehicle with a defective clutch assembly that required full replacement. Unfortunately, they "applied a software fix to a hardware problem". This still hasn’t solved things and is still very concerning. This fix is completely unacceptable. I have a 2023 Jeep with only 16k miles. The only acceptable solution would be a buy back. Someone needs to get involved. There are people with completely useless vehicles now.

NHTSA ODI 11635941

jeep caught on fire while it was parked in the driveway there as a ecall on the battery as it s a 4xe i had an appointment with the jeep dealer on the 16th of december and they cancelled it few days before the scheduled appointment they said they didnt have any loaners as it was a 2 day job they would call to reschedule they did not and it blew up on the 27th of december

NHTSA ODI 11635646

Jeep and Dealers are failing to complete safety Recall NHTSA Recall Number24V-720. My vehicle was dropped off at the dealership ( Repair orders attached ) on Dec 11 for the recall . Jeep has launched the recall process which is a software update and a specific drive cycle. I have reasons to believe that the dealership did not properly followed the steps after the software updates. I have GPS logs to show. I had contacted Jeep support about that and I did not receive any positive help on this. Vehicle was sent out again on Jan 6th, but still I have no confidence that the steps were followed properly. Internet is flooded with how Jeep has poorly managed the recall process by over complicating the drive cycle and how dealers are negligent about the process. This is a safety recall and could cause fire/explosion and take lives. I strongly advise NHTSA to intervene and make JEEP/Dealers liable to ensure the process is followed.

NHTSA ODI 11635308

When cold, the vehicle will shift hard and/or delay shifting both causing the vehicle to jerk or lunge forward. This happens between 3 & 4 gear. One dealer was not able to recreate the issue and another was able to. No repairs were made as Stellantis stated because there are no service lights on they are no mechanical issues. The problem continues to get worse. This appears to be a common problem.

NHTSA ODI 11631240

The battery recall from Jeep still does not have any tentative timeline and no further communications from Jeep. At this point, Jeep has not offered any compensation towards the gas costs which otherwise could have been much less with electricity. Safety is my primary concern and I have to rent vehicles for the major trips especially during the holiday months.

NHTSA ODI 11628195

My vehicle is currently under 95B recall from Jeep. I have spent more than 8 hours on hold, on the phone, via email, attempting a resolution as my Jeep is unable to be parked away from other vehicles or structures as I reside in a residential neighborhood, or away from structures at work, as I work at an elementary school with limited parking options. Jeep is completely aware of the situation and unwilling to provide a loaner vehicle as there are "not any available" at this time. With over 150,000 vehicles recalled, all vehicles at ANY Jeep dealer should be being offered as loaner vehicles at this time, as there is no fix for this situation in sight. My vehicle is at risk for bursting into flames at any moment. I cannot drive it using electricity which is why it was purchased. The vehicle is an ongoing threat to myself, my place of work, and my community, Jeep is aware, and they are not doing anything to resolve the issue. My Jeep only has 13,000 miles on it and is still under warranty. I have requested a buy back option as Jeep is unable to provide a safe location to store my vehicle or an alternative vehicle to drive, however have not heard back from their customer service team. I have emails, calls, and a contact log of all correspondence. The lack of customer service and solutions being offered to customers should be considered criminal as the risk of not just my 4xe, but all those under recall, are an immediate threat to the lives of others.

NHTSA ODI 11627758

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 60 MPH on an interstate with her son occupying the front passenger's side seat, the vehicle shuddered violently. Additionally, the steering wheel became uncontrollable. The contact stopped in the right-hand lane and turned on the hazard lights. The contact was able to continue driving, but the failure recurred while driving. The contact stated that the front end of the vehicle started shuddering violently while driving 60 MPH. Upon researching the failure, the contact's husband became aware that the vehicle had experienced the Death Wobble. The contact stated that while traveling over a bridge and driving 50 MPH over a road seam, the failure recurred. The driver came to a complete stop. The contact stated that the failure recurred while her husband was driving the vehicle, causing the contact's husband to decelerate to 10 MPH. The vehicle was taken to the local dealer, where it was diagnosed that the steering damper needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 29,000.

NHTSA ODI 11623751

While driving on [XXX] to upstate NY in heavy traffic on [XXX], my Jeep Wrangler 4xe lost power and showed the error message "Put vehicle in Park and shift gear" while at highway speed. I had no ability to accelerate but steering was still enabled and allowed me to pull over to the side of the road to investigate. Fortunately I was being followed by another member of my family and they provided a bit of a roadblock to allow us to navigate the traffic. At the time power was lost, the console had several warning lights including the check engine light, multiple battery system lights and others. After shutting the Jeep off, it started up again normally as if nothing had happened. I called the dealer who basically said they couldn't reproduce the issue but it had happened to others and clears on its own. Additionally, up to this point, the Jeep had several times been unable to charge in the warm summer weather with error messages Check Charging System and the Check Engine Light which I was able to clear with an OBDII scanner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11623049

This has now happened multiple times. The first time this happened, i was driving on the freeway and my car had started flashing lights telling me my electrical charging system was faulty. When this flashed, my "D" (for drive) on my dashboard started blinking and the car lost power. I was in the fast lane with no shoulder and had to pull 5 lanes over, nearly hitting an unquantifiable amount of cars. When the car reached roughly 15-10 miles per hour as I was merging, it put itself into park and would not let me shift back into gear. At this point I was still in the number 2 lane and had cars swerve around me. I tried turning on the car multiple times and finally after the fifth or sixth time, it turned on and drove to the shoulder. The dealership was unable to replicate the issue but had heard of the problem before. They said that they would try to diagnose the issue but they could not. The other times that it had happened, I had a very similar experience. Some situations safer than others. When i took it in again, they were unable to fix it. I've now given up because Jeep is unable to fix the issue.

NHTSA ODI 11609249

The contact owns a 2023 Jeep Wrangler. The contact stated that 3 months after purchasing the vehicle, while driving approximately 25 MPH and making a left turn, the vehicle suddenly stalled. The instrument panel displayed a message to “Shift to Park” and then shift to the desired gear. The contact placed the vehicle in park and then back to drive to continue driving the vehicle. The vehicle had been taken to the dealer however, the dealer was unable to determine the cause of the failure. The failure then occurred an additional three times. The vehicle was returned to the dealer however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11607284

jeep just shut down while heading down interstate 81 about 70 mph in far 3fd left lane not much time to exit the highway had to sit on the left side of the highway and put in Park and restart it did start up after the complete shutdown

NHTSA ODI 11601443

Loss of power while driving in Electric mode with sufficient battery charge left. This has happened multiple times at speeds greater than 55 MPH. No error codes were reported on the dash. Required the car to be put manually into hybrid mode for power to be restored.

NHTSA ODI 11601150