What 332 owners told NHTSA about the 2023 Jeep Wrangler Unlimited Rhd

Nothing has happened. They dont know when they can fix this issue and its a fire issue. The solution now is to park away from buildings, but car theft is high, and break-ins happen all around here, so that in itself is an issue. Should be at a dealer lot waiting for a fix and a loaner should be provided by Jeep.

NHTSA ODI 11747396

While driving, my 2023 Jeep Wrangler 4xe suddenly loses drive power without warning. The car is a plug in hybrid vehicle. The vehicle routinely displays 'Electric Temporarily Unavailable'. When it happens, I press the accelerator and the vehicle does not respond; there is a delay of several seconds with little or no power before the gas engine engages. This is a serious safety hazard — the loss of power is sudden and unpredictable, and the delay leaves me unable to accelerate when merging or pulling into traffic. The condition is reproducible and began after the 68C recall software update. The driver expects a continuous level of power by the car, not a sudden power loss. This is reported by countless other drivers on all social media platforms as a consequence of the 68C recall that affects 350,000 Jeep Wrangler 4xe and Grand Cherokee 4xe. I have taken the vehicle to the dealer multiple times; each visit results in 'no codes found' and 'operating as designed,' and it has not been repaired. Jeep does not respond to customer complaints or requests for clarification.

NHTSA ODI 11746998

Recurring incident after completion of Jeep recall software update 68C intended to address fire hazard associated with the vehicle's hybrid battery. Since that update, when driving in standard Electric mode, the vehicle experiences a sudden loss of power, hesitation, and a physical 'bogging down'. Following this, the vehicle abruptly surges into combustion engine mode, causing a sudden and unpredictable acceleration lurch just after the vehicle has hesitated to accelerate. It poses a hazard for rear-end collision, attempting to pick up speed (e.g., to pass or move from a vulnerable position) and overall maneuvering and operation of the vehicle.

NHTSA ODI 11746651

Driving 75-80mph down the freeway when the car shut off. Had to pull over and shift to park per screen instructions before I could drive again.

NHTSA ODI 11745332

Failed Component: Powertrain (PCM/TCM/HCP software calibration) & Electrical/Steering (Fire Recalls). Safety Risk & Description: Following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creating a high risk of intersection collisions. Furthermore, at sustained highway speeds (52–63 MPH), the vehicle abruptly drops out of Electric Mode, causing the gas engine to violently spike to 5,000 RPMs before dropping back. This erratic cycling causes the vehicle to lurch, jerk, and pull, actively disrupting lane control. Compounding this, due to consecutive, unresolved fire safety recalls—including Recall 68C (Battery Fires) and the June 2026 Power Steering Pump wiring fire recall—the vehicle cannot be safely parked inside my garage or near structures while turned off. It represents a total loss of normal use and a severe safety liability. Dealer Confirmation & History: The driving defect was formally duplicated and confirmed by a certified technician on 06/09/2026 at Ryan Auto Mall (Repair Order #471599). The technician explicitly documented the electric mode dropouts and acceleration lag in writing. However, because the vehicle’s software masking prevents standard Diagnostic Trouble Codes (DTCs) from triggering, the dealer closed the ticket stating it is "operating as designed." The vehicle's electrical and hybrid systems have been repeatedly altered via mandatory safety recalls: Recall 23A/04B (05/14/2024), Recall 95B (05/27/2025), and Recall 68C (02/11/2026). No dashboard warning lights are present; the dangerous handling is entirely coded into the manufacturer's latest software updates. Vehicle is intact and available for inspection.

NHTSA ODI 11745080

The vehicle has an issue where when it is off and the key is nowhere near it. It turns on and makes strange noises. I have video footage of it that has been sent to the dealership and they were not able to duplicate it after a very short period of time at the dealership I’ve since had the same issue numerous times as well as the battery has since died as well. I’ve had other issues happen where the vehicle has died with no warning, and I lost all power. The vehicle often times overheats where if you touched the vehicle in certain spots, it’s burning hot. The electrical system seems to have faulty in it as things like the temperature are never accurate and seem to have issues with glitching that has not been able to be duplicated although I have video proof of that as well. Considering all of the safety recalls that have never been remedied like the battery fires. There is no actual remedy that’s been done. All they do is scan the batteries currently to see if there are current issues happening, but there have been fires that have happened to people’s vehicle since with all of the issues that I’ve had with my vehicle with it powering on when the keys are nowhere near it. It’s very scary to have a vehicle that can catch fire with all of the electrical issues currently has That have never been corrected.

NHTSA ODI 11744369

On two separate occasions, documented with the dealership, while driving, the Jeep failed to accelerate and instead decelerated. On one occasion, this occurred while I was in a single lane on ramp merging onto a highway and reached approximately 45mph. On a separate occasion, I was just pulling out of my subdivision and reaching approximately 30-35 mph when the same issue occurred. Both times, I pulled the vehicle to the side of the road as best as possible, and restarted the vehicle. The vehicle often fails to turn off, as it should. The vehicle has also failed to turn on as it should. The center screen turned off for a full trip. There is only approximately 15k miles on this 2023 Jeep Wrangler. The dealership most recently had the vehicle for 6 days but could not replicate the problem in 30 miles and there were no stored error codes besides two related to the radio generated by the HVAC module and the BCM module. An arbitrator found: Although the Customer had established proof of a nonconformity that could substantially impair the safety of the vehicle, I find that there have not been an unreasonable number of repair attempts nor days out of service. I have received three vehicle recalls warning of vehicle fire that have no known recall repair for months.

NHTSA ODI 11744436

Shortly after a recall repair was completed, I experienced a sudden loss of motive power while driving approximately 45 mph on a public roadway. At the time of the incident, the vehicle had approximately half a tank of gasoline remaining. I observed the high-voltage battery gauge reach approximately 1% state of charge. Immediately after the battery gauge reached that level, the vehicle suddenly lost power and appeared to stall while in motion. I received no warning before the failure occurred. At the time of the event, a battery system failure warning appeared along with a plug icon on the dashboard. I was forced to pull off the roadway and bring the vehicle to a complete stop. The vehicle had to be placed in Park and restarted before it would operate again. Fortunately, there was a safe area available to pull over. Had this occurred in heavier traffic or where there was no safe shoulder, it could have created a serious safety hazard. I returned the vehicle to the dealership. The dealership retained the vehicle for approximately one week but advised they could not duplicate the failure and could not identify a cause. I was told to keep the vehicle charged. My concern is that the incident occurred immediately after the battery gauge reached approximately 1% state of charge. Based on the timing of the event, I am concerned there may be a problem related to the transition from electric/hybrid operation to gasoline engine operation when the high-voltage battery reaches a very low state of charge. I am not claiming this is the cause, only that the timing appears significant. To my knowledge, the vehicle was kept charged during dealership testing, and I do not know whether the battery was allowed to reach the same low state of charge that existed when the failure occurred. A sudden loss of motive power while driving creates a significant safety risk, and I have not received a clear explanation for the cause of the failure or assurance that it will not happen again.

NHTSA ODI 11742262

I have had multiple issues and repairs completed including two recalls for the battery. Two repairs to the flapper in ac system and damper in front end replaced under 24000 miles. I have had two radios and amp replaced and now need another being it does the same as before and never works when I try to use usb and over heats my phone, which the dealership has been non compliant with warranty being they either state I can’t duplicate or do not produce full history reports. I have had three dealership make repairs in the last 2 years and it is now approaching 36000 and they are aware of the reoccurring issues. I have been instructed not to charge in or near a my home but that is why I bought the hybrid for the electric as well. They keep stating they have no loaners and I would be without my vehicle for over two days just for diagnostics. They have had the jeep in the shop and stated the radio had turned itself on when Jeep was not on. There are definitely many electrical issues connecting these things and it is just being pushed off by Stellantis. Now there looks to be a stress crack in front windshield I am taking to a windshield company as there are no visible rock chips just crack from bottom 1/4 way up and running.

NHTSA ODI 11740888

Complete failure of entire instrument cluster including speedometer, tachometer, odometer, and all warning indicators making vehicle unsafe to drive. Issue occurred on startup without warning. Dealership confirmed that instrument cluster is faulty. Searched and found previous recalls for this instrument cluster on similar vehicle year/make/model but my VIN was not included. Please expand recall to include other affected VINs.

NHTSA ODI 11739884

The vehicle experienced a sudden, catastrophic, un-commanded emergency braking event while moving in active traffic.Despite the driver's seatbelt being securely buckled, the vehicle overrode its own safety programming, dropping all propulsion, violently engaging the electronic brakes, and forcing the transmission straight into Park at low speeds at an intersection. This occurred immediately after the vehicle received an official factory high-voltage hybrid safety recall remedy last month.The vehicle was taken to an authorized dealership, where a diagnostic scan logged a false 'Door Ajar / AutoPark' fault code. The safety system critically malfunctioned by ignoring a buckled seatbelt to execute a dangerous emergency stop in traffic. The vehicle is completely unsafe to operate on public roads due to an unpredictable brake and powertrain safety override defect. The manufacturer is currently refusing to provide direct-bill rental assistance while the vehicle sits undiagnosed on the dealer lot.

NHTSA ODI 11738893

I began to notice some occasional loss of the steering with violent shakes - the death wobble - and once in the rain down a street with potholes which seemed to agitate the car further. I made an appointment to get the car checked and took it into the dealership. At that time, the tech mentioned that there was a recall out - which I had seen in the mail before - and asked if I wanted to get the update - I said yes. I believe the “Check Engine” was also blinking at that time so I also asked them to check that. After that, the vehicle was in the shop for 2 weeks without a clear diagnosis before the tech reached out and told me the car was “inoperable”. After communicating with the engineers and getting support from management, the car was still inoperable for over 2 months. At that point the tech asked me to contact Chrysler to file a claim to help him make sure it kept moving. (Please note that I found this bizarre and I hope any reasonable person in a similar situation would as well. ) A few days later, they told me the car was ready for me to pick up! I do not have a technical background and do not fully understand the issue, but the tech told me there was an issue with the vehicle sensor software which clashed with the recall and caused the vehicle to stop responding. As a fix, they uninstalled the sensor software and then reinstalled it after the recall update. Any future software update may cause the vehicle to crash and considering there is a third recall on this issue so far with out a proper fix, it is highly probably that there will be subsequent recalls/updates which will crash the car. At that time, I will have no recourse.

NHTSA ODI 11738096

I was traveling in the right lane on I-75 at approximately 70 miles an hour, and my Wrangler completely lost all power and began to suddenly decelerate in traffic. I lost all acceleration ability, power brakes, and power steering. I immediately had to change lanes and exit the highway onto the shoulder while trying to avoid other vehicles all while struggling to steer and brake.

NHTSA ODI 11733887

I own a 2023 Jeep Wrangler Rubicon 4xe (VIN: 1C4JJXR66PW627097). The instrument cluster/dashboard intermittently shuts off while driving, resulting in complete loss of speedometer, warning indicators, and critical driver information. This creates a significant safety hazard, as I am unable to monitor vehicle speed or receive warnings while the vehicle is in motion. In January 2026, I took the vehicle to the dealership for this same issue. The instrument cluster was repaired under warranty/customer satisfaction repair. However, the exact same problem has now returned. My vehicle is not currently included in Recall 30B, but the symptoms are consistent with that recall involving instrument cluster failure. I am concerned that this defect may affect additional vehicles not currently covered. I am requesting that NHTSA investigate this issue and consider expanding Recall 30B to include vehicles like mine. I have video evidence showing the dashboard shutting off while driving and will provide it as part of this complaint. https://drive.google.com/drive/folders/1Ab3NkolHPv66es_vrzSiFKLN83ezv5LC

NHTSA ODI 11728607

Parked my 2023 Wrangler 4xe for about three hours. When I started driving again the brake pedal was hard and it took way longer than normal to stop. No warning lights, no codes on the OBD reader. Toggling max regen on and off made no difference. Power cycling the vehicle didn’t fix it. Pads are warm so the calipers are engaging, but there’s very little stopping force behind them. I would guess there is an electrical issue with the regenerative breaking system or brake vacuum.

NHTSA ODI 11727841

1. The Hybrid Battery , yes, Jeep is at dealer since 3/12/25. After daily calls to get updates, including voicemails and emails to service rep and Manager several times, Finally was advised on 3/25/26 (13 days) that it needs the part and will be at least 4-6 weeks more, no loaner, no info, nothing else was provided other then to call Jeep cares to file a complaint--you can imagine how that went---they referred me back to the dealer but did open a complaint/ 2. was advised car could go on fire at any time, thank God I was not driving it at the time. 3. seems its a known common problem and current recall. 4. Inspected by Rockland jeep dealer and still sitting there. 5. no warning signs prior to car not starting. car is a lease and the lease expires prior to getting the car back, I called chrysler leasing and they directed me to call the dealer, called Jeep cares and they advised still waiting on rental authorization so I can get a rental car (which I would have to pay for and trust they will reimburse me- after all this, I do not trust them) , also they said to call the dealer after opening up a case. Bottom line, I am 16 days in , with 4-6 weeks to go with no car, no options as of this claim. I pay 700 a month for this lease and I will be out 2 months---I just asked them to extend it for the 2 months on them or keep the Jeep, Chrysler advised again to call dealer as they cannot do any of that. The dealer not advising me for 2 weeks what ( per Jeep cares) takes 10 minutes to diagnose, not providing a loaner after a week calling for one. I do not know what to do other then start to call lemon law attys?

NHTSA ODI 11727458

I am reporting a safety-related electrical failure involving the heated steering wheel system in a 2023 Jeep Wrangler. While driving, the heated steering wheel malfunctioned and produced smoke from the steering wheel area. This created an immediate safety concern due to the presence of smoke and the potential for electrical overheating or fire in a critical driver control component. This was not an isolated incident. The same system required a prior repair under warranty in late 2023. Despite that repair, the failure recurred in late 2025 with more severe symptoms, including overheating and damage to electrical components. The vehicle was taken out of service for repair, and the total time out of service related to this issue was approximately 115 days due to parts delays and repair time. The problem was confirmed and repaired by authorized dealerships, including replacement of the steering wheel and related electrical components. There were no meaningful warning indicators prior to the failure. The issue occurred during normal operations. The repeated failure of the same system, combined with smoke and electrical malfunction in the steering wheel, raises concern about a potential defect that could pose a safety risk to drivers and passengers.

NHTSA ODI 11727240

The contact owns a 2023 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds with Hybrid Mode activated, the vehicle shuddered abnormally. While attempting to defrost the front windshield, the defroster took longer than normal to defrost the windshield. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

NHTSA ODI 11724080

On July 3rd I was driving on the highway, and the Jeep went into limp mode. When it ran out of the electric charge, it didn’t switch over to the gas engine and became un-drivable. I brought it to a Jeep service center and they kept it until July 7th. They were not able to figure out why that happened, but obviously it is part of the recall.

NHTSA ODI 11723041

My 2023 Jeep Wrangler 4xe has been in the shop at Tameron Jeep in Daphne, AL for 37 consecutive days. After having the recall on the hybrid battery software performed, an engine light came on. When I returned it to Tameron service department, I was told the diagnostic scan showed a fault in the hybrid battery due to the recall software update. It has remained at the service department for 37 days without remedy. The service department says they are waiting on Stellantis to advise them and that they feel like Stellantis "Star Connect" tech line is requiring their service tech to perform the same repeated tests again and again to avoid approving the hybrid battery replacement. I have called Jeep customer care, opened a case twice, escalated, requested area manager, etc., and currently there is no update, plan of action, or timeline for repair. The service department said even after the battery replacement is approved (it has not been yet), it would be more than 30 days to get the new battery. So in addition to the current 37 days in service, it could potentially be another 30-60 plus days. I have been unable to get any help, any plan, any updates from Stellantis. The service department has been very understanding but they can't do anything further without approval from Stellantis. I'm still making payments and insurance on the vehicle.

NHTSA ODI 11722256

On 12/06/2025, I purchased a 2023 Jeep Wrangler 4xe from a Chrysler Jeep dealership in Myrtle Beach, SC. Recall 68C (NHTSA 25V741000) had been published on 11/05/2025 — one month prior to my purchase. The recall involves high voltage battery cells with separator damage that may cause a vehicle fire while parked or driving. A Stop Sale order was active on this VIN at the time of sale. I raised the recall and fire risk during the purchase. The salesperson responded that "a fire could happen in any car" and continued to minimize my wife's specific safety concerns through sustained pressure until we agreed to purchase. No documentation was provided showing the recall had been remedied prior to delivery. The recall remains OPEN as of today. Third-party vehicle history data confirms Stop Sale: YES tied to 68C. We cannot charge the vehicle or use it as intended. We are unable to obtain timely service — the dealership reports months-long wait times with no loaner vehicle available. The vehicle has not been inspected or repaired for this defect. No warning lamps were present at purchase. The vehicle was available for sale and delivered to us despite the active Stop Sale designation. The safety risk is ongoing. We are parked away from structures per NHTSA guidance and have ceased charging the vehicle. This complaint is being filed as part of a formal legal record.

NHTSA ODI 11720389

I am writing to formally report a serious issue with my 2023 Jeep Wrangler Sahara 4xe following the second recall repair (Recall 68C) related to the high-voltage battery fire risk. In November 2025, my vehicle underwent the required recall service. The repair was completed at the end of December 2025. However, immediately after the repair, I began experiencing significant performance problems in Electric Mode. Specifically: The vehicle now has severely reduced power output when operating in pure electric mode. Acceleration is noticeably weak and inconsistent compared to its performance prior to the recall repair. The gasoline engine frequently engages even when sufficient battery charge is available and Electric Mode is selected. Before the recall service, the vehicle operated normally in Electric Mode without these issues. The current condition substantially affects drivability, fuel efficiency, and the overall value of the vehicle.

NHTSA ODI 11719957

See attached document. Dear Jeep Customer Care and Chrysler Capital,I am writing to formally request the termination of my current lease agreement for my 2023 Jeep Wrangler 4xe, VIN: [XXX], due to the severe safety risk posed by NHTSA Recall 25V-74 l, concerning the high-voltage battery fire hazard.Due to the severity of this unaddressed safety hazard, I am unable to use the vehicle for its intended purpose.This significant safety defect renders inoperable as designed and intended for use, but more importantly the vehicle is unsafe and unsuitable for normal use, as it risks fire while driving or parked as stated in your recall notice.Your own notices further indicate not charge it as designed for normal function.Furthermore, I live in a townhome surrounded by other families now put at risk and cannot safely park this vehicle outside due to the extreme fire risk, making it impractical and unsafe for my living situation.This also puts others at risk when parked in parking structures at the airport that I frequent on a weekly basis.When the same recall occurred in late 2024, I waited for four months without resolution as Jeep developed a remedy.With the new recall, I immediately contacted Jeep customer service, who informed me on December 3, 2025, that no solution is currently available and none is anticipated until late Ql 2026 (as documented during my call with Riana, case #[XXX]).I was advised to contact Chrysler Capital regarding a potential lease suspension due to the seriousness of the recall.At 11am EST, I called Chrysler Capital and spoke with Maren (ID774178). After discussing my living situation and concerns about driving an unsafe vehicle with my [XXX], Maren placed me on hold and subsequently returned to inform me he had obtained approval fornot just a lease suspension, but a full early return with no further financial liability.He recommended that I visit my local dealer promptly to process the early lease return and advised me to discontinue further payments.Before concluding our conversation, I confirmed his instructions by stating, 11I want to confirm, I go to my local dealer for this lease return and upon processing of the paperwork I will not be liable for any more payments," which Maren affirmed.Following this guidance, I visited Classis CJDR in Pineville, NC, at 3pm on the same day, December 4th , 2025 where the necessary paperwork was completed.When I noticed the documents did not explicitly state that I was relieved from further payments, I consulted with the sales manager, Henry, who asked me to contact Chrysler Capital directly.Upon doing so, I spoke with advisor ID 756341, who then informed me that I would remain responsible for the remaining payments--contradicting the previous advisor's statement.Despite escalating the matter to his supervisor, Sumant (ID 735280),I was told there was nothing further they could do. I acted in accordance with the guidance provided by both Jeep Customer Service and Chrysler Capital Customer Service, under the understanding that both parties agreed to take repossession of an unsafe vehicle in good faith to ensure the safety of myself, my son, neighbors, other motorists, individuals in parking structures, and my passengers.I proceeded based on the instructions and processes communicated to me.This defect renders the plug-in hybrid vehicle's primary feature unusable, poses an unacceptable safety risk to myself, my family, and my property, and has no solution.I have attempted but have not received a satisfactory resolution for releasing me from this dangerous lease obligation.I demand Jeep and/or Chrysler Capital buy back this vehicle, terminate my lease agreement without penalty, and refund my $1800.00 down payment, as the vehicle's fundamental safety is compromised.In summary I request: 1.Immediate buyback and termination of my lease contract for VIN[XXX]. 2.Reimbursement of my down payme Information redacted pursuant to the Freedom of Information Act(FOIA)5 U.S.C. 552(B)(6)

NHTSA ODI 11718701

The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “D” indicator and sudden decrease in RPMs, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving.

NHTSA ODI 11718321

After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has been taken to dealer many times and nothing has worked. I’ve left Jeep there for months at a time, and they still can’t fix it. This is a safety hazard. Someone might get killed by this. How can this be allowed? We need help desperately.

NHTSA ODI 11717779