What 55 owners told NHTSA about the 2023 Jeep Gladiator Diesel

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11646951

This is in regards to the current NHTSA investigation PE24024. I work at an automotive repair shop in Fort McMurray, Alberta, Canada. We have a customer with a number of Jeep Gladiators that they use for their business (surveying on a local mine site). We have had six of them come in and we have noted that it seems like the relays in the under hood fuse panel appear to have been hot/overheating. See attached pictures. I have no idea if this is related, of course, but I did want to submit the pictures for your review. We have been unable to determine why the relays are doing this. Note that I am not the owner of the VIN provided.

NHTSA ODI 11640891

Merging on to the Interstate when noticed all the gauges were not working. No speedometer, tach, information center completely black. Checked all fuses and nothing

NHTSA ODI 11633047

My check engine light came on and I was told it set a code for a flash update . Dealership did the update and told me if the light came back on it was the fuel pump . Light came back on and I took it back immediately to dealership . They said perfectly safe to drive , it’s the fuel pump . My jeep truck only has 22,000 miles on it . Three days later I was driving home and the vehicle engine light was turned off by the dealership a second time and the fuel pump went out while I was driving with no light warning or nothing and my truck came to a sudden stop in the midst of me driving . Traffic was behind me and beside me . I was nearly missed . Jeep evidently has known of this same massively reported issues with previous models from 2020-2022 models. This is a huge issue driving and the vehicle just came to a sudden stop Locked down the shifter . Could not move the shifter without assistance to even put the truck in neutral to move it out out of the middle of traffic. Luckily the towing company knew how take the key and strap it into neural to move it . I pray Jeep Manufacturers are held accountable for not having this already become a safety recall . I seen many reports of this exact issue for their models since 2020 on Jeep Group Facebook community complaints for the Jeep Gladiator trucks after I experienced this possible death threat . Woe to the consumer whose lives could be at stake.

NHTSA ODI 11631985

The contact owns a 2023 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument panel failed to display pertinent vehicle information. The vehicle was taken to the dealer, but the vehicle was not yet diagnosed; however, the contact was informed that there was an electrical failure observed in several electrical components, that was possibly caused by excessive moisture. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 10,000.

NHTSA ODI 11627950

On November 3rd, while driving on the interstate, we drove over some uneven pavement. The steering wheel and vehicle started shaking. After slowing down, the shaking disappeared. It then reappeared again after another rough patch of highway. This is the 3rd time it's happened while we've owned the vehicle. Dealer always downplays our concerns.

NHTSA ODI 11626396

The contact rented a 2023 Jeep Gladiator from Budget Rental Car Company located at 28 Ibm Rd, Poughkeepsie, NY 12601. The contact stated while driving 65 MPH and driving over a pothole in the roadway, the front end of the vehicle and the steering wheel started shuddering violently. The contact stated that upon releasing the accelerator pedal and decelerating to 55 MPH, the vehicle operated as needed. The contact stated that the failure recurred while driving at various speeds. The contact notified the rental car company of the failure and requested a replacement vehicle due to significant safety concerns; however, the request was denied. The rental car company informed the contact that the vehicle would be towed from the contact's residence to their location. Budget Rental also informed the contact that he would be charged for the towing expenses in the event no failures were found. The dealer and the manufacturer were not notified of the failure. The vehicle remained parked at the residence. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.

NHTSA ODI 11622691

At 8100 miles whenever driving on interstate and hit an uneven patch of road, such as a bridge entry, exit, the wheels start vibrating heavily and requires decreasing speed to get under control. This vibration gets out of hand and creates an out of control feeling that requires sudden deceleration and this gets dangerous with traffic behind traveling at interstate speeds.

NHTSA ODI 11622841

The contact owns a 2023 Jeep Gladiator. The contact stated that after parking the vehicle and turning the engine off, approximately two hours later the contact discovered smoke and flames coming from the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames. During the fire, the garage was destroyed and the exterior of the home was partially damaged. A fire report was taken at the scene and the vehicle was later towed away. The fire department and insurance investigator concluded that the fire had originated in the engine compartment of the vehicle. The exact cause of the fire was not determined. The manufacturer was notified of the fire. The local dealer was not contacted. The failure mileage was 1000.

NHTSA ODI 11613951

Several times while driving on the interstate highway, my gladiator starts shaking violently! It is just at normal highway speeds. It is not like going too fast or anything. It seems like if it hits some rough spot in the road that it begins shaking and won't stop. If I change lanes, it keeps going with the shaking. Not until I slow way down will it stop shaking. This vehicle has less than 5000 miles on it. It is scary and unsafe.

NHTSA ODI 11610516

The gladiator doors do not seal right. When I take this brand new truck through the car wash, every time I get water spraying through the bottom of the door onto my leg. It is not safe to have water spray getting into a vehicle. I am scared for what happens when I drive it in the rain.

NHTSA ODI 11610518

I was turning a corner and as soon as I made the turn, the truck completely stalled. Lights were on and the screen was prompting me to step on the brake and press start even though the gear was on Drive. The gear wouldn't shift to neutral to at least remove the car from the busy street. The dash lights were flashing and as I tried to restart the car, it just made a grinding sound. Almost got hit by two other vehicles. No other symptoms observed other than when on a freeway a few months ago, the vehicle was having difficulty switching to a higher gear in a stop and go traffic. It was stuck at 30mph even when gas pedal was engaged and everyone behind and around were picking up higher speed than 30.

NHTSA ODI 11608632

This Jeep gladiator has not started on several occasions. And is now stuck in our driveway not turning over the engine. This apparently is a known problem and has stranded my family. Has Also stopped all the electrical with the engine driving down the road when my husband was returning from work, this is a safety issue please respond.

NHTSA ODI 11603396

This truck shakes (trembles) usually at highway speeds triggered only when there is an irregularity on the pavement, it continues doing that even after I pass the irregularity, until I reduce the speed. My truck has only 2103 miles on it, I have not driven it off roads or any extreme driving. I first noticed the problem at 610 miles. I took the truck to the dealership so they can fix the problem. They did not do anything. I worry about loosing control of the truck and have an accident. I check this and found a name :" death wobble". What can you do? Thanks.

NHTSA ODI 11594674

2023 Jeep Gladiator with 8000 miles shut off while driving down the highway at approximately 40 Mph. Service Electronic Throttle Control light illuminated. Coasted to a stop and put the vehicle in park. Vehicle wouldn’t restart. Vehicle is currently at the dealership awaiting service.

NHTSA ODI 11592749

The contact owns a 2023 Jeep Gladiator. The contact stated that the vehicle was repaired under an unknown recall by the previous owner; however, the check engine warning light illuminated. The contact examined the vehicle and became aware of some loosened fasteners. The vehicle was taken to a local dealer where it was diagnosed that there were defective parts associated with NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was not repaired due to parts being on backorder. The contact stated the fuel casket, canister purge valve, and fender liner had previously been replaced. The contact was not provided documentation of any repairs that were performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.

NHTSA ODI 11586087

Parking/emergency brake has become unattached and no longer functions. It is a manual transmission and the parking brake is required to keep the vehicle from possibly rolling once parked.

NHTSA ODI 11584730

Every time I fill up with gas it splashes up and over quite a bit. I have tried many different ways to get it to stop splashing. Slowed down the flow, changed positions of the tube. Slowed down the flow to try and not let it splash up towards the end of the fill. As soon as it gets close, it splashes over, on my fender, and about a 1 foot gas spot on the ground every time. I have not been to the dealer yet, I have decided to report this online, to see if anyone else has, and I feel this is a safety and hazard issue to the environment.

NHTSA ODI 11581614

Purchased new in 2023....vehicle soon started making a "hissing" sound from steering area normally upon first morning startup. The vehicle would then go forward or in reverse when I attempted to come out of "park" but had not released brake yet. brought to dealer for repair 2/26/24 at 6162 miles. dealer replaced vacuum pump as cause of concern. the issue seemed resolved for maybe less than two weeks. same issue returned. The safety concern is that the vehicle should not move with the brake pedal pressed and this issue is allowing the vehicle to move. the brakes have to be pumped several times to get them to work when the issue arises. vehicle is currently back at the dealer since 3/28/24 trying to replicate the issue to resolve since no DTC's are coming up.

NHTSA ODI 11580496

Went, to start the Jeep. No power to anything, dead. Waited a bit tried again nothing. Called Jeep and they sent a wrecker out. he tried to jump nothing. ended up towing to the dealer. They found no issue. Then Jeep sent this letter to me after a few conversations. They must have a problem they do not want to fix.

NHTSA ODI 11577731

This Gladiator had at the time less than 5k miles on it. I went to start the Jeep and there was no power. No lights, not starting nothing. I called the dealer. They would not deal with me without going through JEEP WAVE, Called a tow company to tow to the dealer purchased from. The tow truck driver tried to jump the jeep with his portable system. We did get a few lights, still not starting. When the Jeep was delivered to the dealer the service clerk witnessed the same issues. The jeep was then taken to service and put on its charger and it started. I asked what would have drained the battery, but did not explain why this would have happened. The dealer kept the Jeep for a week. They could not reproduce the issue. Jeep Wave called and offered to pay me a sum of money to forget about this problem. From my research, this is an ongoing issue with the Gladiator and it stems from the Aux Battery. When I ask Jeep and the dealer about it they act as if they have no clue as to what I am talking about. All one has to do is google this problem. There are plenty of people having the same issues.

NHTSA ODI 11574696

Brand new Jeep gladiator. 458 miles on it and the windshield glass cracked. No rock or external object hit it, simply faulty glass. I went to an online forum and found that windshields cracking on jeep’s is extremely common and Jeep refuses to warranty or do anything about it.

NHTSA ODI 11568699

Headlights on new Jeep vehicles are terribly bright and poorly aimed so that they blind all oncoming traffic. There are many other newer vehicles with similar problems, but Jeeps seems to be the worst, along with Dodge Ram pickups. Please do something about getting laws passed to require proper aiming of headlights. The new HID and LED lights are obnoxious enough when they are aimed properly and there is a tiny change in elevation of the road. But if you drive down a flat country highway, you can easily see 1 out of 10 cars coming at you with much brighter lights than all the others. This should be illegal and those cars should be banned from the road until the problem is fixed.

NHTSA ODI 11558492

At 5,700 miles on my 2023 Gladiator the drivers side rear brake caliper bolt fell out. This created a loud bangin inside the wheel and damaged the wheel as well. Upon stopping the caliper pivoted and lodged into the wheel not allowing me to back up.

NHTSA ODI 11554745

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11553826