What 55 owners told NHTSA about the 2023 Jeep Gladiator Diesel

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11746139

The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobilized. This specific network data loop shares an exact architectural footprint and physical circuit link with the high-current electrical defects targeted under active, open Federal Safety Recall Campaign 21D (NHTSA Campaign 21V-363) for this VIN. The franchise dealership (Jacksonville CJDR) is actively using cosmetic visual framing of secondary aftermarket accessories to avoid executing baseline electrical isolation of this factory defect. Furthermore, the facility is demanding a predatory, upfront out-of-pocket retail diagnostic fee of $1,188.15 "to start" before they will address the network crash. This extortionate pricing barrier is being used to actively block a consumer from accessing a mandatory federal safety campaign remedy on a compromised, high-risk circuit. Official factory wiTECH 2 diagnostic screenshots confirming the complete vehicle network blackout are attached to this file.

NHTSA ODI 11744215

Jeep Death Wobble. Going 60, hit a bump and then the entire front end of Jeep started jumping back and forth so badly, I thought the Jeep was coming completely apart and I was going to crash. Applying the brakes didn't help, the steering seemed out of control, I was terrified and felt like I was going to lose going to lose control of the vehicle or crash into an oncoming vehicle! Thank God I didn't! I just had to wait till the vehicle slowed down and it eventually it stopped. This is now the 3rd time it happened in the passed week.

NHTSA ODI 11735257

My 2023 Gladiator currently has 36,000 miles and is experiencing severe front-end vibration commonly referred to as “death wobble.” The issue occurs at approximately 60 mph when hitting a bump on the highway, causing the steering wheel and front end to shake violently. I have scheduled an appointment with an authorized Jeep dealer for inspection. This condition has nearly caused an accident, as I was traveling on a busy highway and had to slow down abruptly and pull over to regain control. There are no warning lights, messages, or other noticeable symptoms.

NHTSA ODI 11718954

The contact owns a 2023 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the front of the vehicle started wobbling abnormally. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The vehicle was taken to a local independent mechanic for a second opinion, and the contact was informed that the steering stabilizer needed to be repaired. The vehicle was repaired with an aftermarket part; however, the failure reoccurred. There was an appointment scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 66,000.

NHTSA ODI 11654433

Check engine light illuminated...Service Shifter displayed, auto start/stop illuminated followed by loss of power steering ans vehicle would not shift automacially into to passing gear/ lower gears. Stopped shut off truck cleared code ..resumed Driving. This happened 4 times in last 3 weeks. Made appt at local dealer to correct issue. We ll see how it goes. This is a known issue with Jeep and tgey have faile to address issue. Very dangerous, not buying snother Jeep

NHTSA ODI 11653226

On November 3rd, while driving on the interstate, we drove over some uneven pavement. The steering wheel and vehicle started shaking. After slowing down, the shaking disappeared. It then reappeared again after another rough patch of highway. This is the 3rd time it's happened while we've owned the vehicle. Dealer always downplays our concerns.

NHTSA ODI 11626396

Several times while driving on the interstate highway, my gladiator starts shaking violently! It is just at normal highway speeds. It is not like going too fast or anything. It seems like if it hits some rough spot in the road that it begins shaking and won't stop. If I change lanes, it keeps going with the shaking. Not until I slow way down will it stop shaking. This vehicle has less than 5000 miles on it. It is scary and unsafe.

NHTSA ODI 11610516

At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.

NHTSA ODI 11552898

Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.

NHTSA ODI 11524214