What 262 owners told NHTSA about the 2023 Ford Maverick Later Release

Was driving down a highway at about 75 MPH when the vehicle automatically shifted to neutral and gave the following warnings on the dash: Gear selected will engage at low speed, Powertrain malfunction/reduced power, pre-collision assist is not available, service engine soon warning, service advancedtrac, hill assist not available. This is about a month after other recalls were ‘fixed’ and other ‘updates’ to software were installed.

NHTSA ODI 11580107

While driving up hill a check engine light and power train malfunction/ reduced power warning appeared. This caused my vehicle to be unable to accelerate and could have caused the vehicle that was behind me to collide with my vehicle. This is the second time this issue has happened and the dealer I have taken it to has been unable to figure out the issue. As far as I know only my dealer has inspected the vehicle and there were no other warning signs or messages before the malfunction happened.

NHTSA ODI 11579724

While driving the following warnings all came on: Gear Selected Will Engage at Low Speed Powertrain malfunction/reduced power Pre-collision assist not available Service engine soon warning Service AdvanceTrac Hill assist not available Vehicle came to a stop and parking brake automatically engaged. Driver could not control acceleration, gas pedal had no control, and vehicle moved on it's own under electric power. Vehicle would continue accelerating, and the only want to try to control speed was used the brake. Symptoms persisted for several drive cycles, until all the warning lights went off (except for checking engine light), and vehicle went back to normal. After several more drive cycles the check engine light went off. This is the third time this potential life threatening issue has occurred. Dealer has not been able to resolve the issue.

NHTSA ODI 11579453

Driving at approximate 25 mph when three warnings came on simultaneously and the vehicle abruptly lost power and I was required to pull off the road. The vehicle could not go any faster than 15 mph. Fortunately I was not running on the highway when this occurred. The three warnings are as follows. 1. SERVICE ENGINE SOON WARNING 2. POWERTRAIN MALFUNCTION / REDUCED POWER 3. PRE-COLLISION ASSIST NO AVAILABLE The vehicle was towed to dealer and is awaiting diagnostics.

NHTSA ODI 11579209

Upon exiting highway and getting on access road, vehicle malfunctioned and indicated to slow down and shift transmission into neutral. I lost speed and was given little if any power to accelerate. I arrived at a red light where I shifted into neutral and then park. I shifted back to drive where I was able to get very little acceleration. I turned right, put on my hazards, and looked to park as quickly as possible. Even though I was driving slow I was also unable to fully brake, which was unsettling. I found a parking lot just a little ways up the road where I parked and called for a tow truck. The truck is currently at a local Ford dealer.

NHTSA ODI 11578953

I was driving around in city traffic and all of the sudden a message popped up on my screen that said "gear will engage at lower speed" and lost all power. I coasted into the nearest parking lot and it slammed me to a stop when i got slow enough and put the parking brake on. It then thew a bunch of codes saying service soon, something regarding advancetrak, and the check engine light came on. I then turned the car off and back on which made only the check engine light come on so i tried to at least make it home and i accelerated to 20mph and lost power again. threw the same codes at me too. At that point i got into another parking lot and it got towed to mcree. I believe what the cause was a ford guy came by the house a week ago to do a recall and reprogrammed the computer system. I read online that a guy had the recall done a week ago and the same thing happened to him. That same guy said that he brought it to his ford dealer and they are on their 3rd attempt at fix it as the problem keeps occurring. lets hope that doesn't happen..

NHTSA ODI 11577858

Truck died in the middle of a busy road. I was able to pull over and let it sit. Started it up, got another couple miles down the road, and it died again. Full plethora of warning messages. Let it sit some more - it started and I was able to drive it home. Pulled the codes: U1011 and U1028.

NHTSA ODI 11577545

I have owned my 2023 Ford Maverick for, coming up on 14 months. It's been well taken care of it, serviced every 2-3 months, and not driven hard or abused. Last month the engine shuts off as the truck is parked in a gym parking lot. My FordApp was reading a powertrain malfunction. The truck gets towed to the dealership for servicing. Their go-to fix for the error code is to replace a module for the hybrid battery. After doing so the truck broke down a second time 2 minutes after starting up. A Ford engineer looked into it and decided the solution would be to remove the module/hybrid battery? and install high-voltage harnesses into the vehicle and then reinstall everything into those high-voltage harnesses. Parts are ordered; a full week and 40 hours of labor later, they start the truck and it shuts off again 2 minutes later, sending the same error code. A field engineer is sent out, and he now is recommending an entirely new transmission be installed. Parts are ordered and an eta of 2 weeks has been given for this repair to be made. A 14-month-old, brand-new truck has been in the dealership shop for 4 full weeks and is expected 2 more weeks for this selected repair. The truck could have broken down anywhere, at anytime! Who knows if you could have been driving or in a bad area... The high voltage harnesses also worry me because of lithium batteries already having a history as a fire risk, and now this sounds like it can increase the electrical flow capacity. Seriously concerning, especially as it seems there is not a concrete fix and they're trying multiple different repairs.

NHTSA ODI 11576684

Hello! I just had RECALLS completed on [XXX] and drove car on [XXX] at 75mph speed (in Texas) and within 1 hour of driving the vehicle began flashing same issue mentioned and brought speed down to MAX 35mph with NO FOOT on pedal. Almost got hit by 18 wheeler! Took it to dealer and 300 miles plus they drove and could not replicate issue. Gave vehicle back and it happened again [XXX] at 70mph ... Definitely believe it was the update that caused the issue. Extremely dangerous and SCARY too say the least to have the vehicle stop at such high speeds and have almost no control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11576483

My 2023 Ford Maverick Hybrid had a horrible issue[XXX] I had two recalls (23e09B and 23C41B) done last Friday [XXX] (and an oil change) at Huntington Beach Ford, CA. Yesterday [XXX] I was driving with my daughter to go get food, and while stopped at a light I got numerous error messages and the truck would not move. It was extremely dangerous as I was on the road with cars all around me. I don't remember all the messages but some were Pre-Collision Assist not available, Service AdvanceTrac soon, Hill Start Assist not available, Service Vehicle Soon and a Check Engine Light. Eventually I got the truck to move, but it started accelerating on its own via electric power. Luckily the brakes worked and I was able to pull aside to a side street, stop the vehicle, and have it towed to Huntington Beach Ford, CA. The check engine light is still on, and I believe one of the recalls that reprogrammed the ECU caused this huge safety issue. I have also opened up a case with Ford Corporate ([XXX]) as this is a huge safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11576175

Twice in one week the vehicle displayed a powertran error and reduced speed to 30mph. Both instances I was traveling on the highway and was able to exit safely

NHTSA ODI 11576320

This is my second complaint on this vehicle for the same issue. While driving on the interstate my vehicle suddenly loses all power and shuts off. After the initial incident the vehicle was sent to a ford dealership. It was stated on repair order that: found code u1010: invalid internal control module monitoring data reveived from hybrid pcm Correction ford states to check for updates clear codes and retest, if no issues comes back communication network got crowded The vehicle was released to me and the same issue occurred approximately 45 minutes into my trip hard. This is very dangerous to be happening with no resolution from Ford.

NHTSA ODI 11576114

As I was driving along the highway the vehicle suddenly lost all propulsion. The electric shifter indicated the vehicle was no longer in drive and several errors/warnings appeared on the dash including “Pre-collision assist not available, Powertrain Malfunction/reduced power, and service engine soon”. No error messages were visible prior to this occurring. The vehicle can be made available upon request. It is currently at the dealer for the second time for this issue in the last 3 days. Both times the vehicle was rendered unusable in high speed/highway traffIc, putting both myself and fellow motorists at risk by forcing me to coast through a line of cars to reach the shoulder. Also, being on the side of the highway as cars fail to move over for the disabled vehicle poses its own risk to my safety as well as other motorists. The second incident occurred at approximately 7pm march 7th along the same highway and in identical fashion. The problem has not been reproduced by a dealer, however, they identified and cleared the error codes stored by the vehicle. The service manager said he believed it was a result of a recent recall software update. The ford dealership that sold me the car has inspected the vehicle. My assessment is that this issue is related to a recent update performed by ford service regarding a recall/s. This vehicle was just serviced for its 30k maintenance and received the recall update/s and since then has broken down and been towed to the dealer twice.

NHTSA ODI 11576117

While on the interstate, the vehicle suddenly shut off, leaving the instrument panel fully lit with every warning light. The vehicle was unresponsive and powerless, posing an extremely hazardous situation for myself, passengers and others on the road. After I was able to get into a safe location I attempted to start the vehicle again. It remained unresponsive for quite some time and the vehicle had to be towed to a dealership. A quick google search indicates this issue is becoming prevalent in the Ford Maverick.

NHTSA ODI 11575364

Turned the corner to accelerate at normal speed up a slight incline, and gas pedal stopped working. Typically when accelerating up a hill, the gauge on the left will move past the green "battery" section and the engine will kick on, but this time nothing happened. The vehicle slowed to a stop, and I put in park, then put in drive again and it worked seemingly fine. No check engine or any other warning lights were on. This issue has been experienced by several people in the Ford Maverick Hybrid online forum, so I'm not alone. I'm concerned that if this happens when turning onto a road, or merging onto a highway, it could be very dangerous.

NHTSA ODI 11554933

I have had this issue since I got my Ford Maverick. The brakes are very abrupt and grabby at slow speeds and it makes the vehicle extremely difficult and unsafe to operate in pick up lanes, parking lots, stop and go traffic and many more situations. I had a service appointment where ford updated modules in the truck however, still have the problem where trying to use the brakes on this truck, is always a very abrupt bump to a stop. When you're gradually & smoothly decelerating to a stop, near the last moment you get a very abrupt bump, lurch forward, jerk to a stop. It's as if the hybrid truck does not transition from regenerative braking to pad on rotor well.

NHTSA ODI 11550342

I have an issue where my Ford Maverick sometimes, randomly will be nudging, surging, or pulsing forward (I'm not sure how to describe it) despite your foot being on the brake. It occurs most often on cold mornings, when you first start the truck, have your foot on the brake and shift from park to drive, before you release the brake (take your foot off the pedal) you notice the truck is going: bump bump bump bump bump, like a forward nudge push forward. Even though this has mostly occurred first thing in the morning it has occurred at other times while stopped at a red light, stopped in front of a pedestrian crosswalk, and stopped in front of school + children. It's really concerning the despite having your foot on the brake the truck is still trying to lurch forward.

NHTSA ODI 11550345

The truck shudders when turning off the ICE and switching to electric. It has progressively gotten worse since around 5000 miles. Group research on online forums suggests this is the damper on the flywheel. Because it's progressively getting worse, even at 8000 miles, I am concerned it will leave me stranded when the whole transmission blows apart. It makes an awful noise that sounds like grinding when the shuddering occurs. It does not happen every time the engine turns off, but the entire transition between electric and ICE is extremely rough.

NHTSA ODI 11538142