What 262 owners told NHTSA about the 2023 Ford Maverick Later Release

After having recall 23E09 performed the vehicle loses power and shifts to Neutral while driving. When this happens I am unable to shift back to Drive. The display reads “Gear Selected will Engage at Low Speed.” The "D" in the gear shift flashes. Once speed is reduced to around 5 MPH, the parking brake turns on automatically. The check engine light turns on, a "gear light" on the dash board is on, along with traction control light. The display then reads, “Shift to Park,” “Service AdvanceTrac,” “Hill Start Assist Not Available,” “Pre-Collision Assist Not Available,” and “Service vehicle soon.” After turning the vehicle off and back on again, the vehicle will drive normally with a check engine light still present. The check engine light eventually turns off until the cycle repeats itself and the same issue occurs again. Code: U1011 - Invalid Internal Control Module Monitoring Data Received from ECM/PCM Code: U1028 - ABS Control Module Received Invalid Data from ECM/PCM 'A' Code: U1010 - Invalid Internal Control Module Monitoring Data Received from Hybrid Powertrain Control Module These codes are present each time this issue occurs. This vehicle is unsafe to drive as it loses power on the freeway without notice. This has happened to me 5 times since having recall 23E09 performed on [XXX]. Many other Ford Maverick owners are reporting the same issue on online forums after having this recall. Ford needs to take action before this kills somebody. I have taken the vehicle to Tri State Ford in Amarillo, TX and they say that they are unable to replicate the issue and that they cannot reprogram the PCM & SOBDMC until Ford releases an official fix. The odometer readings when the vehicle has lost power have been 2135, 2437, 3130, 3201, and 3864. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11586236

The powertrain suddenly stopped and did not allow for acceleration. I was put in Risk because this was during a drive in the streets and it happened all of a sudden. I have seen this problem reported multiple times on Reddit.

NHTSA ODI 11584304

1 month after sofware update car lost power while driving, pulled over, restarted and now getting check engine light and u1011, u1028, u1010 error codes.

NHTSA ODI 11584210

Vehicle lost power while driving at highway speed. Pulled over and restarted vehicle. Vehicle proceeded to accelerate without driver input. Multiple warning lights/systems activated including: POWERTRAIN MALFUNCTION / REDUCED POWER; SERVICE ENGINE SOON WARNING; PRE-COLLISION ASSIST NOT AVAILABLE. Similar to issue described in NHTSA Campaign Number: 24V267000

NHTSA ODI 11584080

Travelling around 60-70mph on the highway when a warning appeared saying there is a powertrain issue and engine issue. This forced my truck into low gear and I lost the ability to accelerate. This forced me to pull to the side of the highway with no acceleration capabilities which is highly dangerous. Multiple warning lights remained on the dashboard. This first event occured on Mar 10 2024, then happened AGAIN on April 12 2024.

NHTSA ODI 11583813

I had 2 recalls fixed about 3 weeks ago. Today I was driving & my Maverick malfunctioned. (Maybe it's what they call Limp mode.) Many alerts & icons started flashing, I was prompted to pull over & call a dealer. I pulled over, was able to take some pics but some icons were no longer showing. I tried restarting the vehicle after a couple mins = same thing. I shut if off waited a few minutes & it worked. Well, check engine is still lit & some of the safety features won't turn on. I have copilot 360, lane keeping, etc, but most of those features are still affected. I called the dealer & am waiting for a call back. Many other Maverick hybrid owners have told me this happened after their recall fix. I wish I didn't get the recalls fixed.

NHTSA ODI 11583541

The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull to the shoulder of the road, where the vehicle lost motive power. The contact turned off and restarted the vehicle. The contact then drove to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,500.

NHTSA ODI 11583561

On [XXX] at approx. 9:30PM I was traveling on [XXX] in Garland, TX, at 70mph when my vehicle experienced a sudden loss of power, with speed immediately dropping to about 35-40mph. Cluster showed prompts saying 1) cannot use selected gear at this speed (light under "D" was flashing), 2) pre-collision not available; 3) Airbags sensor bad; 4) power-train warning; and, several others before telling me engine needed service. When I tried to accelerate it would go no faster than 25mph. When I applied the brakes and released them it would then accelerate to 35-40mph on its own. Engine light started flashing. When able to do so I pulled over and turned vehicle off. I started it back up and engine light stayed lit, but it continued to experience loss of power and go no faster than 25mph. Again, when I applied the brakes and released them it would accelerate to 35-40mph all on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11583215

The contact owns a 2023 Ford Maverick. The contact stated while driving 70 MPH, the "Service Advancetrac", "Service Engine Soon", "Power Train Malfunction" "Reduced Power", "Pre-collision Assist Not Available" and "Hill Assist Not available" messages were displayed, and the vehicle decelerated to approximately 28 MPH. The contact veered to the side of the road. The contact stated that he was able to continue driving; however, the vehicle failed to exceed 28 MPH. The contact stated that the failure recurred while driving on another occasion. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

NHTSA ODI 11583277

I was driving on the interstate and the gear shift light started blinking. Then I started getting warning lights on the dash: - Gear Selected Will Engage at Low Speed - Powertrain malfunction/reduced power - Pre-collision assist not available - Service engine soon warning - Hill assist not available The car then abruptly slowed down to 35 mph and continued driving at 35 mph even when applying gas. The vehicle would slow down when the brake was applied, however releasing the brake, caused the car to accelerate to 35 mph. The vehicle was inspected by a Ford dealership, however it was the next day, after the car had been turned off for multiple hours. The dealership did not find any active codes, so there was no "fix". Abruptly coming to a stop on the interstate is scary and life-threatening. Ford needs to fix this issue as there could have been a catastrophic accident, had other motorists not been paying attention!

NHTSA ODI 11583362

Driving no more than 40 mph, suddenly “gear shift will engage at low speeds” pops up. At this point there is no acceleration. Then when I get to stop at about 1mp it jerks me into an e-brake, immediately prompting “powertrain error”, “check engine”, “hill climb assist not available”, “collision warning not available”. This all started after the last recall was performed. This is now the second time this has done this. I am lucky it did not do this on the highway itself.

NHTSA ODI 11583399

I had just driven roughly 30 freeway miles on my way home and the truck suddenly flashes a barrage of errors, ESC fails, gear selection at low speed message, hill assist disable, pre-collision assist disabled, ABS light is on, MIL is on, service wrench is on, and drive mode selection is disabled. My truck lost all response to gas pedal, slows down and then slams on the parking brake at like 1-2 mph. I shut it down, started it back up. I had no gas pedal input. The truck self-accelerates up to 30-35 mph. I don't know at which speed it would've stopped accelerating because because the speed limit was only 30 mph. I ended up just riding the brakes to keep the speed down for 3/4 mile so I could get home. I went to reverse into my space at home and the truck was self accelerating in reverse as well. Normally it just rolls back slowly, but this truck was really moving. I abandoned the idea of backing in because I was scared it would just drive itself into the wall. I will not go back out on the roads in Los Angeles driving this vehicle until this is fixed, I would knowingly be putting my life and others lives in serious danger. I was fortunate that I had read about this happening in the past few weeks to several other Maverick owners who have had this problem, so I was aware of what was happening when it started and was only going about 30 mph and there wasn't much traffic around because it was a rainy night. This would've been horrifying if I were on the freeway or in moving traffic, which has happened to others. According to what I've found on the internet, this issue it is a result of some bad software installed in a recent recall. I had the recall done on [XXX] when I had an oil change. Not sure if this is appropriate but this is a reddit thread from a month ago with a bunch of other drivers that have had this happen: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11583020

When driving down the road at approximately 35-40mph, the accelerator pedal stopped working and a variety of warning messages and lights popped up on the dash. Some of those messages included "gear selected will engage at low speed", "powertrain system fault", and "pre-collision assist not available". Because the vehicle suddenly became undriveable, it rolled to a stop in the middle of the road. After coming to a stop, I put it in park (I may have restarted the vehicle, but am not entirely sure) and I was able to get the vehicle off the road, albeit with reduced power. Warning messages and lights (check engine, wrench) remained on the dashboard. There were no warning signs prior to this happening The vehicle was towed to a local Ford dealership and has been there for 13 days. I have not heard from them about identifying the problem. The uploaded photo is a screenshot on my phone of the warning messages through my FordPass app.

NHTSA ODI 11582049

Vehicle was traveling at 35 MPH. Vehicle shuddered and lost propulsion. Dash displayed following message: "Gear Selected will Engage at Low Speed" The "D" indicator on the shift knob was flashing. Vehicle was able to be pulled to side of road at very low speed. The following error messages were displayed in sequence: "Hill Start Assist Not Available" Pre-Collision Assist Not Available" "Service AdvanceTrac" Additionally, the following error light were iluminated: Check Engine Service Engine Soon Tranction Control Off 12 volt battery error Vehicle was turned off and restarted. The same error messages were displayed. Ford dealer was contacted to schedule a service visit. After a five minute wait, vehicle was able to start and drive, though performance was not as it had been. This morning, error lights remain on

NHTSA ODI 11581886

On the freeway all of sudden the “D” icon on the gear selected started flashing and then I started to receive multiple check engine light error messages one after the other, including: •Gear Selected Will Engage at Low Speed •Powertrain malfunction/reduced power •Pre-collision assist not available •Service engine soon warning •Service AdvanceTrac •Hill assist not available The truck then proceeded to switch into neutral all on its own and upon me trying to move the gear selector back into drive the car had zero power when applying the gas. I had to try to avoid traffic to get to the emergency lane with zero power just coasting to the side of the highway. Based on other Ford Maverick owners' testimony it seems Ford Maverick Hybrids getting a recall update to their Powertrain Control Module are then experiencing unpredictable and recurring instances of their truck suddenly having these check engine and random shutdown issues. It seems this has happened to dozens of owners, often at high speeds in the middle of the interstate. It begins with a sudden cascade of alerts (like 5 different malfunctions and systems shutting down). My Ford Maverick was towed and is currently being inspected at the Ford dealer.

NHTSA ODI 11581982

Driving on highway whent alerts all at once, including * Gear Selected Will Engage at Low Speed * Powertrain malfunction/reduced power * Pre-collision assist not available * Service engine soon warning * Service AdvanceTrac * Hill assist not available. Vehicle lost power on road and almost got hit.

NHTSA ODI 11581643

Leaving a parking spot, after about 75 ft of travel, wrench and engine indicator light lit up along with scrolling warnings instructing service engine soon, service adv trac, hill start assist not available and pre collision assist not available. Vehicle abruptly slammed on the brakes and would not release. After several attempts to resolve the stopping issue, I was able to engage drive and the vehicle allowed me to travel at 34 mph max. There was no throttle and I had to ride the brakes in order to regulate the 34 mph limit. This a unsafe condition that Ford needs to resolve asap.

NHTSA ODI 11581748

Vehicle lost power while driving and has many warning notices. Pulled over but when I tried to drive again it accelerated on its own. Pulled over again and turned the vehicle off a few times and then it drive normally but with the check engine light on. Had happened 3 times. Took to Ford dealer 2 times and dealer could not reproduce the issue and gave it back to me.

NHTSA ODI 11581275

On the middle of the road when driving, of a sudden, powertrain malfunction, pre-collision not available message pop up and the service light, check engine light also started blinking on the dashboard. Gas pedal was unresponsive and the truck coasted, was not able to drive,and I was luckily able to merge over into the shoulder. Started the truck a few times and the issue persisted. Could move forward with the battery but still no input from the gas pedal. I towed the truck and is with the dealer. But i am really scared to drive it again. I was lucky to be on the slow speed zone road and was able to get out to the shoulder. However, I might have been hit and killed if it happens in the highways. Very scary moment. Ford should take some safety responsibility more carefully.

NHTSA ODI 11581144

While driving up hill a check engine light and power train malfunction/ reduced power warning appeared. This caused my vehicle to be unable to accelerate and could have caused the vehicle that was behind me to collide with my vehicle. This is the second time this issue has happened and the dealer I have taken it to has been unable to figure out the issue. As far as I know only my dealer has inspected the vehicle and there were no other warning signs or messages before the malfunction happened.

NHTSA ODI 11579724

On two separate occasions (27 February & 16 March) my 2023 Ford Maverick XLT lost power while driving at highway speeds giving the following alerts: • Gear Selected Will Engage at Low Speed • Powertrain malfunction/reduced power • Pre-collision assist not available • Service engine soon warning • Service AdvanceTrac • Hill assist not available After the dealer couldn’t recreate the issue in February they released the truck back to me. As of today, 26 March, the dealer still has my car after the 16 March incident.

NHTSA ODI 11579444

While driving the following warnings all came on: Gear Selected Will Engage at Low Speed Powertrain malfunction/reduced power Pre-collision assist not available Service engine soon warning Service AdvanceTrac Hill assist not available Vehicle came to a stop and parking brake automatically engaged. Driver could not control acceleration, gas pedal had no control, and vehicle moved on it's own under electric power. Vehicle would continue accelerating, and the only want to try to control speed was used the brake. Symptoms persisted for several drive cycles, until all the warning lights went off (except for checking engine light), and vehicle went back to normal. After several more drive cycles the check engine light went off. This is the third time this potential life threatening issue has occurred. Dealer has not been able to resolve the issue.

NHTSA ODI 11579453

Vehicle was going down the highway around 70 mph and suddenly warning message appeared on display that the select drive has been disengaged and the brake light ( lower right of instrument panel ! Red brake illuminated and the engine stop propelling engine and started to brake and slow down. Had to coast to the shoulder and car was not running and brakes were still applied even I was not applying the brakes . This is the second time it acquired. Second time was after Ford dealership had again done an ecm update and said the issue was resolved.

NHTSA ODI 11579593

Driving at approximate 25 mph when three warnings came on simultaneously and the vehicle abruptly lost power and I was required to pull off the road. The vehicle could not go any faster than 15 mph. Fortunately I was not running on the highway when this occurred. The three warnings are as follows. 1. SERVICE ENGINE SOON WARNING 2. POWERTRAIN MALFUNCTION / REDUCED POWER 3. PRE-COLLISION ASSIST NO AVAILABLE The vehicle was towed to dealer and is awaiting diagnostics.

NHTSA ODI 11579209

Truck died in the middle of a busy road. I was able to pull over and let it sit. Started it up, got another couple miles down the road, and it died again. Full plethora of warning messages. Let it sit some more - it started and I was able to drive it home. Pulled the codes: U1011 and U1028.

NHTSA ODI 11577545