What 364 owners told NHTSA about the 2022 Hyundai Tucson Fuel Cell

The contact owns a 2022 Hyundai Tucson. The contact stated that while self-inspecting the vehicle, he became aware that the moldings on the roof had detached. The contact related the failure to NHTSA Campaign Number: 23V038000 (Structure). The vehicle was taken to the dealer, where it was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

NHTSA ODI 11530598

My pregnant wife’s 2022 Hyundai Tucson lost engine power while on the interstate with our 16 month toddler in the car. Luckily she was able to get off the interstate and into a safe parking lot. The car only has 23000 miles and has been kept up with Hyundai’s scheduled maintenance from their dealership. The engine is knocking and experiencing rough idle. Once I arrived I was able to read that there was an engine cylinder 2 misfire. About an hour later the “MyHyundai” app sent the same error codes. It took the tow truck driver 15 minutes to go 10 feet to the flat bed as the car would turn its self off. Incredibly dangerous for a car less than two years old. I hate that I might’ve gotten my wife and son such a dangerous vehicle.

NHTSA ODI 11529682

The contact owns a 2022 Hyundai Tucson. The contact stated that the vehicle was taken to the local dealer for an alternator replacement. The vehicle was repaired. The contact stated that the vehicle was serviced at 45,000 however, upon retrieval of the vehicle, the mileage was 29,000. While driving, the idle START/STOP became inoperable. The radio failed to shut off and caused the battery to be drained. The contact called the dealer who informed him it would take six weeks for the battery to recalibrate. The manufacturer was not contacted. The failure mileage was approximately 29,000.

NHTSA ODI 11528522

On two occasions, both on busy highways traveling at about 65mph the engine just quit running. Very scary but fortunately was able to drift to the side of the road and wait for assistance. The car was towed to the nearest dealer two hours from my home. After the fuel injectors were replaced it was returned to us two weeks later. It only had 9,000 miles on it. This is a very dangerous problem to just stop running with no warning. We could have been hit from behind and killed.

NHTSA ODI 11527490

It was around 7 in the morning and I was getting ready for work. My garage door was open. A neighbor started pounding on my front door telling me my garage was on fire. I opened the door from my kitchen to the garage and seen smoke but it didn't seem major. I grabbed my keys and ran outside to pull my car out of the garage. I started the car and put it in reverse. It didn't want to move so I floored it. Once I got it into the driveway I heard the neighbors yell, "Lady! Get out of the car! The car is on fire!" I jumped out and seen the car was fully engulfed and had spread to the roof of the house. I grabbed the waterhose. It was of no help so I ran into the house to get my children out. Our home and everything in it were a total loss. Also my daughters car. Two of our dogs ran away. The car has been inspected by State Farm. They stated that the fire started in the engine compartment; the right front drivers side. Electrical; most likely the ABS. There were no warnings lights or symptoms. We only had the car for 5 months, it had 8000 miles on it. The oil had been changed at the Hyundai dealership just 5 weeks prior. I have talked to numerous people with Hyundai's that have caught fire, but not a 2022 as of yet. We have signed releases for Hyundia to inspect the car in February but they have not. It is still at the local tow yard. They are also supposed to inspect the house. They have offered to buy the car back but we have not agreed. We believe we are entitled to more compensation than that. I also have videos taken by neighbors and ring doorbells.

NHTSA ODI 11527010

While driving our 2022 Hyundai Tucson, with panoramic sunroof, on the highway my wife and son suddenly heard a very loud bang, like a gunshot. After pulling over an inspection of the car found the sunroof had completely shattered and there was a large hole in the roof. Fortunately, the interior fabric cover was closed otherwise they would have been showered with shattered glass while driving. When this occurred there was no indication of any flying or falling objects and inspection of the glass shards captured by the fabric cover didn't show anything but glass, no rocks, etc.

NHTSA ODI 11526508

All electrical systems proceeded to malfunction with the check engine and driver safety system warnings blaring. Vehicle proceeded to accelerate from 10-40 mph on its own for approximately 400 meters on the freeway. Vehicle brake and acceleration system did not respond to any driver input for approximately the entire length. Vehicle then proceeded to respond normally temporarily allowing us to pull over to a nearby parking lot and engage the emergency parking brake and out the gear into park. Transmission gear indicator then proceeded to switch randomly from Drive to neutral to park and repeating with infotainment system glitching. After engine was shut off and given time it was restarted and vehicle operated normally. Vehicle is currently under diagnosis with service center (Huffines Hyundai McKinney).

NHTSA ODI 11525937

On 6/2/2023, my 16 year old Granddaughter was involved in a head on collision involving a driver who ran a red light. Upon impact of the two vehicles, none of the airbags in my Granddaughter's 2022 Hyundai Tucson SEL deployed. The impact was so severe that the Hyundai Tucson was totaled. My Granddaughter and her passenger's safety were severely at risk because of this malfunction! To my knowledge, no problem of this nature has been reproduced for confirmed by a dealer or independent service center. The car is available for inspection upon request. The vehicle hasn't been inspected by the manufacturer or insurance representative. The Police and EMT on the scene saw that the airbags did not deploy. I have filed a complaint with Hyundai Corporate Office in Alabama. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

NHTSA ODI 11525287

On Friday 05.26.2023 I was driving on the highway and lost all acceleration power to the vehicle and was almost rear ended by a semi. Iwas able to pull off the road but had no power of more than 2 MPH to do so. No warning lights came on, no engine error codes. I had the vehicle towed to the dealership pending review. I have only 1,355 miles on the vehicle. I am afraid to drive this car.

NHTSA ODI 11524785

The contact owns a 2022 Hyundai Tucson. The contact stated while entering the highway and depressing the accelerator pedal to the floor, the vehicle failed to accelerate over 50 MPH. The contact stated that the check engine warning light was illuminated. The contact stated that the steering wheel and vehicle was shaking abnormally. The contact continued driving to her destination. The contact took the vehicle to the local dealer the following day, where it was diagnosed with needing fuel injector #4 to be replaced. The vehicle was not repaired and continued to experience the failure. The contact took the vehicle to the local dealer the following day, where it was diagnosed with needing the remaining fuel injectors to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,000.

NHTSA ODI 11524357

While I was stopped for a car ahead turning left I was hit from behind which pushed me into the car in front of me. No airbags deployed . Truck that hit me was traveling at 50 mph. Never applied brakes.

NHTSA ODI 11523726

This is the 2-3 time that the sound of my radio and safety features does not work. There is no sound at all! If the sounds of the safety features are Not working, I feel extremely unsafe driving this car!!!!

NHTSA ODI 11522758

Horn failed to work at a critical moment while operating motor vehicle.

NHTSA ODI 11520813

While driving on the freeway, suddenly lost power while driving 60 mph and was unable to accelerate. Almost avoided an accident, while trying to merge to the shoulder of the road, while the car just puttering. While on the shoulder, the check engine light came on. Unable to drive and had to get towed.

NHTSA ODI 11520333

The contact owns a 2022 Hyundai Tucson. The contact stated that the tailgate independently opened while driving. The tailgate warning light was illuminated. Additionally, the wheel well molding had detached. The vehicle was repaired at an auto body shop. Additionally, the contact stated that there was water intrusion into the headlight housings, and there was a sharp plastic part coming through the rear seats. The vehicle was taken to the dealer and was repaired. The contact stated while driving above 65 MPH, the vehicle was vibrating and would make an abnormal echoing vibrating sound. There was no warning light illuminated. The vehicle was taken to the dealer, where the tires were replaced; however, the failure persisted. The vehicle was taken to the dealer several times. The dealer informed the contact that they could not duplicate the failure. The vehicle was taken to a second dealer, where it was test driven; however, the dealer could not duplicate the failure. Additionally, the contact stated that the brake pedal was pulsating while depressed. The vehicle was taken to dealer, where the brake rotors size was reduced; however, the failure persisted. The dealer advised the contact to take the vehicle to their location for the same repair to be completed. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 3.

NHTSA ODI 11519906

Sudden loss of power and speed on freeway traveling at 75 mph almost caused a rear end collision by tailgating semi. Pulled over onto shoulder with engine shaking and bucking and luckily limped off nearby exit. Engine control system error popped up. Engine would barely start and stall quickly and eventually would not restart at all. This is the cars second sudden power loss and engine problem at speed since. Not acceptable for a brand new car.

NHTSA ODI 11518572

The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at various speeds, the “Forward Collision Avoidance” feature limited and Radar Blocked messages were displayed. On two separate occasions, the vehicle independently decelerated while depressing the accelerator pedal to override the defect. The vehicle was taken back to the dealer however, the mechanic could not duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.

NHTSA ODI 11518635

Driving on highway long distance on sunny days the radar becomes blocked disabling critical forward safety functions and cruise control. Numerous times this has caused a near collision due to the automobile malfunctioning. Many times my cruise control has just stopped working and my vehicle has rapidly decreasing speed, causing people behind me to have to slam on their brakes. My vehicle has also automatically braked on the highway when there was no one in front of me. these are just two incidences that have nearly resulted in collisions on the highway. This has been occurring since I purchased the vehicle in September 2022. Unfortunately, dealership has not been able to duplicate what has occurred.

NHTSA ODI 11516998

First occurrence was on 6JAN23 when the vehicle was being driven and it suddenly and quickly reduced speed to under 30mph. Vehicle then continued to go up in RPMS to nearly 4,000 but the car felt like the transmission was not engaged and driving in neutral then would engage and disengage, causing fluctuations in speed, but never above 30-35 mph. This continued to happen until we could pull over safely and turn off the vehicle and restart. No engine light or warnings illuminated. Vehicle was taken to the dealer for diagnostic and nothing was found. Second occurrence was 01ARP23, with exactly the same results. In doing some research I have found several other complaints with this issue. This is a serious accident waiting to happen.

NHTSA ODI 11514988

Infotainment center shut down or went black & would not come back. This controls radio, satellite radio, Apple car play, Bluetooth connected features, hands free mobile phone connection, and backup camera. Dealership after nearly a month of repairs found shorts in radio and amp and replaced both per warranty.

NHTSA ODI 11514153

The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.

NHTSA ODI 11512243

The contact owns a 2022 Hyundai Tucson. The contact stated while making a right turn, the steering wheel became firm. The contact stated that an unknown warning light was illuminated. The contact pulled over and had the vehicle towed to the dealer to be diagnosed. The dealer stated that the multi-fuse and the steering wheel wiring needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 11,064.

NHTSA ODI 11511583

twice when my car shifted from second to third gear i lost throttle response and the engine went to idle speed. when i shut the vehicle off and restarted it worked

NHTSA ODI 11511342

2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.

NHTSA ODI 11510947

I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.

NHTSA ODI 11510839