What 364 owners told NHTSA about the 2022 Hyundai Tucson Fuel Cell

On 3 occasions over my 18-month ownership of this certified pre-owned Hyundai 2022 Tucson, the vehicle surged suddenly forward WITH BRAKE APPLIED at creeping (parking) speeds of 3-4 mph. No warning lamps were observed. On the most recent (3rd) occasion, a crash over a sidewalk and into a storefront caused $10,000 damage. No pedestrians were harmed, no airbags deployed and neither passenger was harmed. The service department is "unable to duplicate" the surging behavior and declares the car mechanically "safe to drive."

NHTSA ODI 11743887

The contact owns a 2022 Hyundai Tucson. The contact stated that while maneuvering into a handicap parking space, the vehicle suddenly accelerated on its own while the brake pedal was depressed. The vehicle climbed over a concrete parking bollard and struck a handicap sign, resulting in unintended acceleration. The vehicle was damaged in the undercarriage. No air bags were deployed. No injuries were reported. Property damage was a handicap sign. The vehicle was occupied by 2; the driver and passenger. A police report was filed. The vehicle was taken to the dealer, but has not been diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 26,100.

NHTSA ODI 11734332

I was driving down the highway going about 60-65mph with cruise control and LKA on. I turned my blinker on to switch lanes, checked my blind spot, and moved over to the left. As I was doing so, a semi switched lanes from the left into the right (my new lane) right in front of me. The truck then slowed down a lot, and usually my Forward Collision Warning would say something if my Adaptive Cruise Control isn’t on (or is and I’m just going too fast to slow down) neither of those things happened. No warning. No automatic brakes. No slowing down. I tried to engage the brakes manually but nothing happened. I slammed into a semi at around 60mph because of 3 different system failures. Not only did I hit the semi at 60mph, apparently my brakes didn’t work at all and I spun out until I hit the concrete barrier on the highway. If my brakes had engaged automatically, I could have slowed down enough to avoid the collision altogether. And if they had engaged manually I could have at least minimized the damage to my vehicle (and myself) because I wouldn’t have hit the concrete barrier as well.

NHTSA ODI 11714101

The contact owned a 2022 Hyundai Tucson. The contact stated that while her husband was driving at 25-30 MPH, another vehicle struck the front driver side, flinging the vehicle to the right side before another vehicle crashed into the front passenger side. The air bags failed to deploy. No warning light was illuminated. The contact's husband sustained back injuries, while the contact suffered a concussion. Medical attention was received for both. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 46,000.

NHTSA ODI 11711465

The contact owned a 2022 Hyundai Tucson. The contact stated that while the vehicle was parked, the contact's neighbor knocked on the contact's residential door and informed the contact that the contact's vehicle was on fire. The contact stated that when she went outside, the contact noticed that the entire front of the vehicle was on fire. The fire department was called, and the fire department extinguished the fire. A fire report was filed. The contact stated that the vehicle was burned all the way to the rear seat of the vehicle. The fire burned another vehicle that was parked in the contractor's yard. In addition, the contact stated that the fire burned a good portion of the contact's residential yard. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss by the insurance company. The fire inspector informed the contact that the fire started in the engine near the battery. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,500.

NHTSA ODI 11707652

During the early morning of December 23, 2024, at 2am, the vehicle caught fire in the carport of my house. Upon waking up to the noise, I proceeded to evacuate my family from the house due to the amount of smoke inside. The fire damaged approximately one-third of the house. Prior to this incident, the vehicle showed no defects, and all its services were performed by the same Hyundai dealership workshop where I bought the vehicle.

NHTSA ODI 11698988

My camera and backup system have not been working correctly since early March of 2024. It has been in service seven times since then, at two different dealers and no service department has been able to fix the problem. There were no warning signs at all, the camera and backup just stopped working. It has been fixed 7 times and each time it has worked leaving the dealership from six through ten days. Occasionally it has gone out, comes back on, but never lasts for more than a day or two. I have notified Hyundai Corporation and have been working with a customer service representative but she has not been able to be terribly helpful. Hyundai tells the service department what parts to order, they do, but the problem has never been fixed successfully. The vehicle has been examined and fixed by two Hyundai service departments. I hit a pole in the West Palm Beach Airport, my camera and back up system were not working, the pole was below the view of the mirrors and it resulted in 2000.00 worth of damage which I paid for out of pocket. The date of this incident was March 23, 2025. I did not call the police as it did not involve another car so technically I guess it was an incident rather than an accident. I do not feel safe driving this car, especially during evening hours.

NHTSA ODI 11698631

During a recent accident, the driver pressed the brakes but they did not respond, almost as if they locked up. Police at the scene noted there were no skid marks on the road, suggesting the brakes never engaged. The vehicle suffered major side impact damage, including broken windows and crushed passenger-side doors, but none of the airbags deployed. This raises serious concerns about a possible brake system failure and airbag non-deployment defect. The vehicle has not yet been repaired and is available for inspection. Police have reviewed the accident, and the insurance company has also seen the vehicle, but no mechanical inspection has been completed by the manufacturer. There were no warning lights or error messages prior to the failure. The safety of the driver and passengers was put at risk because the car could not be stopped and the airbags did not deploy to provide protection.

NHTSA ODI 11683258

Master cylinder for the brakes went out

NHTSA ODI 11648901

The contact owns a 2022 Hyundai Tucson. The contact stated that while parked for approximately an hour and the front driver seat unoccupied, the contact's granddaughter climbed into the front seat from the rear to sit with the front passenger occupant and accidentally depressed the drive (D) button and the vehicle began rolling forward. The vehicle crashed into another parked vehicle. There were no injuries and no police report filed. Additionally, the contact stated that she attempted to switch to each gear and the vehicle's brake did not need to be applied to shift gears. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000.

NHTSA ODI 11648842

This 2022 Hyundai Tucson stalled in the middle of a busy highway with my wife in the vehicle. The car suddenyly stalled while going 75mph and she was almost killed and got rear ended. Later we were informed by the dealership that there is a inherent issue with the fuel injection system on these vehicles and the fuel injector has gone bad. These people only replaced the faulty injector. Two months back another injector went bad and then i researched and found this is a bad engineering issue. Now Hyundai is trying to hide behind the veil of Texas Leamon law and is not taking any responsibility or buying back the vehicle. Hyundai forums are full of this problem and many people avoided near death experience because of the stall. I can provide reditt and hyundai forum urls for reference if required.

NHTSA ODI 11625870

Stopped at a red light, rear-ended and when hit, seat belt malfunction, did not restrain

NHTSA ODI 11622925

Vehicle has experienced, unexpected, slight and brief, acceleration 3 times at highway speeds up to 60 mph. The 4th incident was an uncontrolled acceleration when parking behind another parked vehicle. Car accelerated into the backend of parked vehicle. Operator was at a complete stop and needed to pull forward a few feet. They took foot off of brake and lightly pressed the gas peddle. The car unexpectedly surged forward hitting parked car. 1 day later we received an email from Hyundai Blue Link stating that "a possible condition with your Engine Control System has been detected" and recommends bringing in for service for a full system check. Both cars were damaged and Tuscon had to be towed to a repair shop.

NHTSA ODI 11620868

The contact owns a 2022 Hyundai Tucson Limited Edition. The contact stated that while driving at 25 MPH, he lost consciousness and crashed into a swing, curb, vehicle, fence, and pole where the vehicle came to a stop. The contact stated the automatic braking and collision mitigation braking system failed to engage. The contact was provided with medical attention. A police report was filed. There was no reported fire. The air bags were deployed. The vehicle was towed to a vehicle wreck auction site. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, who opened a case and informed him the system was working as designed and only recognized people. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The failure mileage was approximately 10,000. The VIN was not available.

NHTSA ODI 11592444

In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case

NHTSA ODI 11574169

I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.

NHTSA ODI 11557804

It was around 7 in the morning and I was getting ready for work. My garage door was open. A neighbor started pounding on my front door telling me my garage was on fire. I opened the door from my kitchen to the garage and seen smoke but it didn't seem major. I grabbed my keys and ran outside to pull my car out of the garage. I started the car and put it in reverse. It didn't want to move so I floored it. Once I got it into the driveway I heard the neighbors yell, "Lady! Get out of the car! The car is on fire!" I jumped out and seen the car was fully engulfed and had spread to the roof of the house. I grabbed the waterhose. It was of no help so I ran into the house to get my children out. Our home and everything in it were a total loss. Also my daughters car. Two of our dogs ran away. The car has been inspected by State Farm. They stated that the fire started in the engine compartment; the right front drivers side. Electrical; most likely the ABS. There were no warnings lights or symptoms. We only had the car for 5 months, it had 8000 miles on it. The oil had been changed at the Hyundai dealership just 5 weeks prior. I have talked to numerous people with Hyundai's that have caught fire, but not a 2022 as of yet. We have signed releases for Hyundia to inspect the car in February but they have not. It is still at the local tow yard. They are also supposed to inspect the house. They have offered to buy the car back but we have not agreed. We believe we are entitled to more compensation than that. I also have videos taken by neighbors and ring doorbells.

NHTSA ODI 11527010

On 6/2/2023, my 16 year old Granddaughter was involved in a head on collision involving a driver who ran a red light. Upon impact of the two vehicles, none of the airbags in my Granddaughter's 2022 Hyundai Tucson SEL deployed. The impact was so severe that the Hyundai Tucson was totaled. My Granddaughter and her passenger's safety were severely at risk because of this malfunction! To my knowledge, no problem of this nature has been reproduced for confirmed by a dealer or independent service center. The car is available for inspection upon request. The vehicle hasn't been inspected by the manufacturer or insurance representative. The Police and EMT on the scene saw that the airbags did not deploy. I have filed a complaint with Hyundai Corporate Office in Alabama. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

NHTSA ODI 11525287

While I was stopped for a car ahead turning left I was hit from behind which pushed me into the car in front of me. No airbags deployed . Truck that hit me was traveling at 50 mph. Never applied brakes.

NHTSA ODI 11523726

The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.

NHTSA ODI 11512243

12/02/2022 while parking the vehicle in a parking spot in a parking garage, vehicle suddenly lurched forward causing the vehicle to hit the parking garage cement wall. This caused him to hit his head very hard on the steering wheel. The air bag deployed after he hit his head. The Air Bag did not protect him. He did not hit the accelerator pedal, and the vehicle accelerated by itself, which caused it to hit the parking garage wall. Shortly after this occurrence; he was at the Post Office, to drop mail in the mail box, and he very slightly removed his foot from the brake pedal to move the vehicle up a foot or two, and the vehicle lurched ahead approximately four to six feet. Again, he did not hit the accelerator pedal. Luckily, there was no other car in front of him or the vehicle might have hit it. Prior to the self acceleration of the vehicle in the parking garage and at the Post Office, this issue occurred while he was driving on the highway. He was going 55 mph and the vehicle suddenly went 75 mph. He was at a place where there is an exit, and he would not go that fast at this particular area. He explains he did not accelerate the car himself. He was so concerned about the vehicle self accelerating that he immediately got off of the highway to look under the hood to see if there was some explanation for this. We addressed this issues with the Hyundai dealer. On 01/06/2023, according to the report from them they drove the vehicle around their building and then looked for engine or transmission, and they said there were none.

NHTSA ODI 11502486

Purchased vehicle new at dealership with less than 20 miles on it. No aftermarket parts, no accidents or issues. Normal daily conditions, and constant logging on fueleconomy.gov. 08/17/2022 at 8:15 am: Driving 45-55 mph on major freeway with a low/moderate traffic. Roughly 5 miles from home, good road conditions and good weather. Suddenly, Automatic Emergency Braking System engaged (and related cluster lights/alarms displayed on dash). There was NOT a vehicle in front of me, and nearest vehicle in front was roughly 150 ft. away. Emergency brakes engaged so forcefully that I was unable to keep my vehicle moving forward, and vehicle came to a complete stop in the left lane of major freeway. My vehicle instantly turned off (or "died") with the radio still playing, but nothing else on. Had to place the vehicle in park, push the start button, and place the vehicle in drive, in order to continue. Obviously very unexpected. Vehicle behind me had to slam on their brakes (tires squealed) and narrowly avoided hitting my vehicle by about 36-48 inches. I'm unsure how they managed to avoid not hitting me. Unfortunately, the vehicle behind that car could NOT avoid the maneuver, and hit the vehicle that was directly behind me. I do not know if the other vehicle had injured individuals, as I was trying to get out of the left lanes of the 5-lane freeway, coming from a complete stop. Essentially, my vehicle caused someone to hit the vehicle that was directly behind me. I placed my hazard lights on, immediately pushed BlueLink button, but after two (2) times of inability to hear their voices because of breakup, I pushed SOS. Ultimately drove directly to Steele South Loop Hyundai and informed them of incident. Per dealership, they were unable to duplicate the problem, and found no error codes. I am not afraid to drive my car, with only 5,500 miles on it. Requested for dealership to report to you, but do not believe they took me seriously, so I am doing this. MAJOR SAFETY HAZARD

NHTSA ODI 11481029

Hello, I am writing because I have experienced mechanical issues with my car since I purchased the automobile. Since I bought the car, I began having problems with the electrical components, the automatic emergency brake engaging while driving, and the chassis. The emergency brake has engaged while driving numerous times and has consistently been unpredictable since I've owned the car. In addition, the car's handling and suspension have been problematic since purchasing the vehicle. The car has driven poorly, with many vibrations and feeling extra loose throughout my owning the car. I received a diagnostic code via my Hyundai app indicating issues related to the chassis. I have contacted Hyundai on far too many instances regarding these problems and have not gotten any resolution. I've expressed my concerns about feeling that the car was unsafe for myself and other drivers on the road. However, Hyundai has still been unresponsive, as indicated by numerous open case files where there was no followthrough. Last week, I was in a car accident with a bus. I believe the accident occurred because of the above-stated problem. Specifically, when the emergency brake unexpectantly engages as it did right before the accident. The car is now at the Hyundai dealership. A representative from the dealership contacted me about my concerns as if the car's problems were new and they were not aware of them. These problems have caused me to experience high-stress levels because of the car's unpredictability and my fear of being in an accident. I desire to receive a two-fold resolution by submitting this letter of complaint. I want to get a properly functioning automobile and to prevent anyone else from being in an accident because of the critical mechanical issues present in the 2022 Hyundai Tucson.

NHTSA ODI 11478201

Safety Issue 2022 Hyundai Tucson: All cars I have previously owned had a safety feature that alerted me through a continuous dinging or beeping sound immediately if a door was left open and the car was put into gear. I unknowingly became reliant on this feature because I have young children that sit in the back seat. If I did not see that a door was open, the car would alert me through sound before I could drive off with a door open. The Hyundai Tucson only has this safety feature for the driver’s door, but not for the passenger door, rear doors or lift gate. While the small screen in front of the steering wheel shows a visual that a door is open, an alert beeping sound does not happen. The incident: My two children got into the back seat and I was already in the car. I thought I heard both doors shut but I did not turn around to check. I put the car into reverse and immediately looked at the backup monitor and did not look at the screen behind the steering wheel. There were no indications on the back up monitor or any audio alerts to indicate anything was wrong. I slowly backed up at 1 to 2 mph just taking my foot off the brake to exit my garage. Then the car was jolted to a stop and I put on the brake. When I looked behind me, I saw the driver’s side rear door was jammed into the side of the garage because my son had not closed the car door all the way. The door frame was slightly bent and about 6 inches of metal bent inward almost an inch by the latch so it could not shut. Luckily my son had his seatbelt on when this happened and was not injured. I think an auditory alert is a necessary safety feature on ALL doors (not just the driver door) to prevent this or something worse from happening. I assumed this was a standard safety feature on all cars to prevent people from falling out of cars and losing car doors while driving. I did take the car to the dealership to see if it was a setting issue, but they determined this is how the car was designed.

NHTSA ODI 11473454

The contact owned a 2022 Hyundai Tucson. The contact stated that while driving approximately 40 mph when a semi-truck failed to slow down with traffic and crashed into the rear passenger side of the vehicle. The side air bags failed to deploy. The contact had bruising on their body and the passenger had injuries to their head and bruising to the body. Medical attention was needed. A police report was filed. The vehicle had been towed and deemed totaled. The semi-truck was damaged as well. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,670.

NHTSA ODI 11467157