What 364 owners told NHTSA about the 2022 Hyundai Tucson Fuel Cell

Phantom braking while driving under a bridge. No cars around but Tucson warned collision while driving under a bridge and slammed on the brakes! This has happened multiple times. This fake safety feature is actually a hazard!

NHTSA ODI 11749738

When driving have been reviving a warning that says adaptive cruise control failure followed by a short time were the car may unexpectedly break on the interstate.

NHTSA ODI 11749646

My 2022 Hyundai Tuscon came to a complete stop on the highway in Colorado twice in the last 2 months for no apparent reason. There weren't any obstacles or cars in front of me that would have caused the car to brake suddenly. I had passengers in the car and we were jolted forward. The air bags did not inflate and we were not hit from behind, but we could have been severely injured or killed. There are numerous "phantom braking" reports like this here on the NHTSA site for the 2022 model as well as more recent models. Yet Hyundai has only issued recalls for the 2025 and 2026 models. How are you addressing this issue?

NHTSA ODI 11746292

About once a month on average my Tucson's emergency system braking comes on without an emergency. It seems to occur mostly when taking an exit on the highway, but a few times it has been completely random. All of these instances have had no other vehicles around or any roadway barriers present. When it activated, lighting comes up on my dash telling me the emergency braking is activating. Sometimes it brakes, other times it does not seem to. Mostly, it seems that if I keep pressing down on the gas pedal it just turns itself off. I've never had my car come to a complete start but I have had it hit the brakes hard a few times. I bought the vehicle brand new and have had it for 4.5 years, and it has always done this. I've had the dealership reinstall the software that controls the braking system, but it had no affect. I ask the dealer every time I go in if others are complaining about this and I am always told no. However, I saw a similar recall was just put into place for the newer years of the Tucson, and it makes me think they are told to tell people no one is complaining about this.

NHTSA ODI 11739692

I have experienced the Emergency Braking System Warning and Sudden Application of my Brakes when traveling at highway speeds for what seems to be no apparent reason. I thought it had to be a glitch related to just my car; However, this has happened twice in the past month and it is an unnerving experience. As I just read about this same problem occurring in later models of my car I want to document that this same problem exists in my 2022 Hyundai Tucson.

NHTSA ODI 11739747

I was driving down the highway going about 60-65mph with cruise control and LKA on. I turned my blinker on to switch lanes, checked my blind spot, and moved over to the left. As I was doing so, a semi switched lanes from the left into the right (my new lane) right in front of me. The truck then slowed down a lot, and usually my Forward Collision Warning would say something if my Adaptive Cruise Control isn’t on (or is and I’m just going too fast to slow down) neither of those things happened. No warning. No automatic brakes. No slowing down. I tried to engage the brakes manually but nothing happened. I slammed into a semi at around 60mph because of 3 different system failures. Not only did I hit the semi at 60mph, apparently my brakes didn’t work at all and I spun out until I hit the concrete barrier on the highway. If my brakes had engaged automatically, I could have slowed down enough to avoid the collision altogether. And if they had engaged manually I could have at least minimized the damage to my vehicle (and myself) because I wouldn’t have hit the concrete barrier as well.

NHTSA ODI 11714101

Vehicle randomly activated automatic emergency braking and the forward collision warning with no other vehicles in sight. The vehicle slammed on the brakes almost causing a trailing car to rear end our vehicle. This has happened 5 times with speeds between 40 and 80 mph over the past 4 weeks. Conditions were cloudy. Problem has not been reproduced by the dealorship. No inspections have occurred.

NHTSA ODI 11704632

The computer(s) responsible for many of the safety systems have faulty software. The computer vision system incorrectly assess condition of the roadway and issues warnings that obscure the instrument cluster. The computer vision system also incorrectly determines that a collision is imminent (despite no obstacles being present) and activates the braking system. Hyundai has been aware of this issue since 2022 and has previously released a software patch to correct it. However, unpatched vehicles are still being sold (and resold) by Hyundai dealerships without being fixed because Hyundai has chosen to rescind the availability of the update. Unpatched vehicles are on the road preventing drivers from properly monitoring vehicle operation as a result of the continuous warning obscuring the cluster and are jeopardizing the occupants and other road users when the vehicles spontaneously initiate panic stops for phantom obstacles. Hyundai refuses requests to provide the existing update files because a future update with an uncertain release date is planned; release of the "upcoming" update has seemingly already been delayed 8 months.

NHTSA ODI 11687766

During a recent accident, the driver pressed the brakes but they did not respond, almost as if they locked up. Police at the scene noted there were no skid marks on the road, suggesting the brakes never engaged. The vehicle suffered major side impact damage, including broken windows and crushed passenger-side doors, but none of the airbags deployed. This raises serious concerns about a possible brake system failure and airbag non-deployment defect. The vehicle has not yet been repaired and is available for inspection. Police have reviewed the accident, and the insurance company has also seen the vehicle, but no mechanical inspection has been completed by the manufacturer. There were no warning lights or error messages prior to the failure. The safety of the driver and passengers was put at risk because the car could not be stopped and the airbags did not deploy to provide protection.

NHTSA ODI 11683258

What component or system failed or malfunctioned, and is it available for inspection upon request? > While driving, the following systems fail and become inoperable sporadically: blind-spot safety system, tire pressure monitoring system, smart cruise control system, lane following assist system, speed limit warning system, shifter system malfunction, infotainment system, HVAC controls and turn signals. How was your safety or the safety of others put at risk? > I lose access to all safety systems and am unable to see anything on my dashboard while every single light flashes on the dash. Being unable to utilize my turn signals is dangerous because I must restart the vehicle for the issue to be resolved. Has the problem been reproduced or confirmed by a dealer or independent service center? > The problems were confirmed - but NOT reproduced by the Hyundai certified service center. They stated that they can see logs of the issues and were unable to diagnose the specific failures without the warning lights being actively present. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? > Yes. It was sold to me as a Certified Pre-Owned vehicle directly from a Hyundai dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? > The warnings and failures appeared at 64,752 miles, which is less than 5,000 miles after the warranty coverage ended. I purchased the vehicle with 64,300 miles. The issues began less than 500 miles after purchase.

NHTSA ODI 11663342

The car slammed on it's brakes on the off ramp even though I had plenty of time to slow down. It came to a full stop before it let me accelerate again and I almost got rear ended.

NHTSA ODI 11646470

While driving 70mph on the freeway, the car’s emergency braking assistance activated twice for no apparent reason. This is very dangerous at such high speeds and could result in a serious accident if cars are following close behind. This car has not been inspected for this issue. A google search of this issue revealed many similar complaints that have not been addressed or taken seriously. A possible related warning message about “blocked forward safety” has appeared a few times in the last week.

NHTSA ODI 11643276

While driving approximately 75 mph in the passing lane on highway, the vehicle suddenly automatically brake. Pulled back into the right lane and didn't really understand what happened. Next time i pulled out to pass and had a car on my right hand side it did the same thing. Pulled back into right hand lane and stayed there for quite some time. I then turned off the all around sensor @ and it didnt do it again but as i got closer to home the warning light came on and a message popped up. It now has the triangle caution sign on and the picture of car icon in amber. I had driven the car from my home for about 50 miles and parked car for two hours, the drove back toward home for about 20 miles when the event happened. It was dangerous and makes not want to use any of the "assist system's" going forward. I plan to wash the car today to see if the lights will go off- if they don't then i shall call dealer on Monday. This occurred on saturday. Ill be washing car today (sunday). If i had anyone driving closely behind me, i for sure would have been rear ended.

NHTSA ODI 11640189

While driving on the highway at approximately 65 mph the car emergency brake kicked in with no cars in front of it. Causing a huge jerk. This happened 3 times within a 25 minute time span

NHTSA ODI 11637915

Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.

NHTSA ODI 11621382

The contact owns a 2022 Hyundai Tucson Limited Edition. The contact stated that while driving at 25 MPH, he lost consciousness and crashed into a swing, curb, vehicle, fence, and pole where the vehicle came to a stop. The contact stated the automatic braking and collision mitigation braking system failed to engage. The contact was provided with medical attention. A police report was filed. There was no reported fire. The air bags were deployed. The vehicle was towed to a vehicle wreck auction site. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, who opened a case and informed him the system was working as designed and only recognized people. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The failure mileage was approximately 10,000. The VIN was not available.

NHTSA ODI 11592444

I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary

NHTSA ODI 11587355

In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case

NHTSA ODI 11574169

Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300

NHTSA ODI 11561146

I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.

NHTSA ODI 11557804

The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.

NHTSA ODI 11555191

The contact owns a 2022 Hyundai Tucson. The contact stated that on several occasions while driving at various speeds, the rough road ahead message was displayed instead of the tachometer. Additionally, the contact stated that there was constant beeping coming from the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,600.

NHTSA ODI 11541137

Constantly having warning lights on, car jerking into other lanes, emergency braking randomly, brakes went to the floor and car propelled through an intersection

NHTSA ODI 11539537

Sudden braking / collision warning. Approximately 10 times in reverse at a very low speed. 2 times in forward Drive (once at a very low speed & once at approximately 30 mph). Dash constantly alternates between warnings for Uneven Roads Ahead and Slippery Roads Ahead. I took it to Brookshire Hyundai service on 7/19/23. I was told that Hyundai is aware of the problem but doesn’t know how to fix it so just take my car home and check back to see if they have a fix in a month or so.

NHTSA ODI 11533363

This is the 2-3 time that the sound of my radio and safety features does not work. There is no sound at all! If the sounds of the safety features are Not working, I feel extremely unsafe driving this car!!!!

NHTSA ODI 11522758