Nov 10, 2022Wheels
The contact owns a 2022 Hyundai Elantra. The contact stated that while parking the vehicle and turning to the right or the left, there was an abnormal grinding sound coming from nearby the wheels. The contact stated that while continuing to turn the steering wheel, the sound would stop. The contact took the vehicle to the dealer however, the mechanic could not determine the cause of the failure. The vehicle was not repaired; and the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage 4,000.
NHTSA ODI 11493009
Feb 28, 2022Wheels
Hired a local tire shop to install winter tires on a second set of wheels, with a second set of TPMS sensors. Later, I discovered the car was not picking up the sensors, but it also failed to illuminate the TPMS sensor alert. When I took it back to the tire shop, they checked the TPMS with their own sensors and said they were working fine, so they didn't know why the car didn't detect them. I called my Hyundai dealer, and they said that aftermarket TPMS often don't work, and I have to use Hyundai-approved TPMS. This is fine, but the owner's manual ought to say so. I checked the owner's manual, and it doesn't say that only Hyundai-approved TPMS can be used. The dealer replied that Hyundai doesn't like people installing aftermarket parts. I replied that installing winter tires is not usually considered an aftermarket modification, and a person shouldn't be inhibited from installing winter tires. So all I ask is that the owners manual should make this clear. In the section on TPMS, it should say that only Hyundai-approved TPMS sensors should be used, or else it should say that if the driver installs a second set of wheels with winter tires, that this installation should be done by a Hyundai dealer and not by another tire shop. Of course, the owner could install the winter tires on the factory wheels with the factory TPMS. But this would mean that every season, the all-season and winter tires would be swapped and re-mounted and re-balanced, which is unnecessary. It is standard practice to buy a second set of wheels and TPMS sensors to make seasonal tire changeover easier. Since installing winter tires on a second set of wheels is a routine practice, and not usually considered an aftermarket modification, therefore, if this car has special TPMS requirements, they should be indicated in the manual.
NHTSA ODI 11454496