What 891 owners told NHTSA about the 2021 Jeep Wrangler 4-door 4xe

Several times last two weeks while driving the power steering failed. Vehicle became almost impossible to steer. At 55 mph serious. Also the vehicle would start stopping as if the passive speed control saw something ahead when nothing was in road

NHTSA ODI 11560126

On 12/12 around 2pm PST, I brought in my Jeep Rubicon 4XE to the dealership to fix the fire risk but was denied service and a repair order. Sunnyvale Chrysler Dodge Jeep Ram The dealership was in Sunnyvale Ca. 94087 1176 W El Camino Real, Sunnyvale, CA 94087 I must be able to recharge my battery and use the hybrid functionally asap. I also have no where to park my Jeep but inside my garage as I live in a HOA housing development with limited parking. My family feels terrified and we would like to have the Jeep fixed ASAP or bought back.

NHTSA ODI 11559819

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11559901

Death wobble on my 2021 jeep wrangler after getting over a certain speed and hitting a bump it shakes violently

NHTSA ODI 11559948

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11559980

FCA US LLC issues a Safety Recall - B9A/NHTSA 23V-787 - indicating that a high voltage battery defect could cause the vehicle to catch fire with the ignition on or off. The Safety Recall instructed owners and lessees not to operate the vehicle, charge it, park it inside or near structures, or park it near other vehicles. Essentially, FCA US LLC instructed owners and lessees to park their vehicles in a field. The cause of the issue is unknown and no remedy is available, nor is FCA US LLC able to provide an estimated delivery or timeline for a remedy. I contacted FCA Support for more information, as instructed by the Safety Recall notice. FCA US LLC Support indicated that I should continue to operate the vehicle and should schedule a service appointment with a dealership. This is in direct conflict with the "Important Safety Issue" identified by FCA US LLC in its notice, which "can result in increased risk of occupant injury and/or injury to persons outside of the vehicle, as well as property damage." In other words, FCA has instructed me to continue operating a vehicle it has deemed unsafe. Alternatively, the vehicle is rendered totally inoperable and no remedy has been offered. When contacting FCA US LLC, the representative I spoke with was unable to provide any information and ultimately hung up on me. This response is wholly unacceptable when FCA US LLC has deemed the vehicle unsafe.

NHTSA ODI 11559692

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11559702

I've confirmed with the my Jeep dealer and the NHTSA that there's a safety recall for the battery on my Wrangler 4xe possibly catching fire. There's currently no remedy. It's the third recall on this vehicle. I'm also wondering why Jeep or anyone has contacted me about this. I had to find out on the internet then make phone calls to confirm. Telling us to no park our cars next to building or other cars is unrealistic. Like where?? up in the mountains? We are in southern California. I'd like some answers very fast. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11559268

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11559217

I took this jeep to the dealer and they repaired it per my invoice. I am still receiving messages that the recall is still open from corporate jeep. The NHTSA also says the recall is still open. I called the dealer and they can’t help me or see no recall?

NHTSA ODI 11558912

Death Wobble. When traveling over 45 mph and Jeep hits a bump or even mild uneven area in asphalt it can occur. It is unpredictable as it will not always happen. Vehicle has varying degrees of severity in shaking, threatening to become out of control and cause accident. It will force you to try and slow which is not easy and pull off highway until it stops. Dealership (in Manassas) sold this vehicle to us this past March and Dealership in Fredericksburg (Stafford CDJ) left us without a rental car until replacement part comes in. They have been horrible about responding and getting in touch to resolve this issue and did not give us a rental call even though our warranty covers it. It has become apparent it will put our lives at danger and others.

NHTSA ODI 11559015

Vehicle at highway speeds shakes uncontrollably and makes you slow down to maintain control also causes you to vear into other lanes when trying regain control. It happens all the time at those speeds and have to park the vehicle and not drive. Jeep is having hard time finding parts. My vehicle is all factory stock and no modifications have been made to it. Very scary and very very dangerous to drive

NHTSA ODI 11559029

My car started shaking out of control. I was on highway. Could not get over or stop for a bit. Could have been an accident. There was a car behind me and on the side of me. I have taken it to the Jeep Dealership. It has happened 3x without warning. Online this is called the "death wobble"

NHTSA ODI 11559044

When driving around 65-70 mph and hit a slight bump, the vehicle shacks violently and you must slow down to about 50mph. There is no warning or any other indication the issue was about to happen. This was replicated several times over the next few days. This was a safety issue as the steering became difficult to control and slowing down to below 50 on a major highway increased risk for a rear end collision. The vehicle has been inspected by a dealer and will need new steering stabilizer. Unfortunately the parts are unavailable at this time and the jeep cannot be driven on highways until repairs are made.

NHTSA ODI 11558363

The contact owns a 2021 Jeep Wrangler. The contact stated that the front passenger's side seat failed to lock into position and was sliding back and forth. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to Technical Service Bulletin: 23-021-22 (Front Seat Will Not Unfold and Lock into Position); however, the vehicle was not covered under the Technical Service Bulletin. The failure mileage was approximately 16,000.

NHTSA ODI 11557824

My Jeep has the 3.0 ecodiesel engine and there are two batteries. One battery is huge and powers all the components on my vehicle. The second battery is tiny and considered an auxiliary battery. It is located in a place that I can not get too, and can not check to see if its good or bad. However, as soon as it has any issues it will keep the Jeep from starting up. If you are out in the country or in the middle of nowhere then you will be stranded. It does not matter if the larger battery is working perfectly, the auxiliary battery will disable the entire vehicle anyway. This is a huge safety issue for obvious reasons. According to Jeep forums over the internet, this is a very common issue on all Jeeps with two batteries. It would be nice to take the auxiliary battery out, but Jeep engineered the two batteries to disable the entire vehicle if the auxiliary battery dies. Poor engineering? Perhaps! I would suggest there be a recall and that Jeep be forced to take the auxiliary battery out and re-wire the electrical system to allow vehicles to start regardless of the auxiliary battery. Some customers might want to keep the auxiliary battery cause it plays a part with the auto-start system. I would like to remove the battery and the auto-start all together and still have a functioning vehicle. I don't want to be stranded out in the middle of nowhere where I have no cellphone service.

NHTSA ODI 11557265

When driving and you hit a slight bump, the steering wheel and front end shakes violently. The only way to gain control of the vehicle is to slow down. This happens frequently if you are driving on a highway that has ridges or bumps.

NHTSA ODI 11557330

I was driving about 68 mph on the highway in my 2021 Jeep Wrangler Unlimited and experienced what is commonly known as the "death wobble." My steering wheel shook with such force that my Jeep veered into the right lane next to me that was thankfully empty. I thought my front wheels were going to come right off of the axle, so I pulled over and removed my children from my car from fear of what else the Jeep was going to do next.

NHTSA ODI 11556702

My Jeep has had an open recall for 6 months. No parts available. Was told parts are now available. Was scheduled for appointment on 11/17/23 at local dealer (Montgomery Jeep in Nicholasville, KY). They called and cancelled my appointment and said Stellantis requiring that we use the only recall kit we have in stock to update the unsold vehicle that we have on the lot. They will not allow us to order the parts for your Jeep until we update the one on the lot." Since the law says "you can deliver but not sell a new vehicle with an open recall" it is clear that Stellantis is putting units at a dealership ahead of units already in the hands of customers.

NHTSA ODI 11555519

Car shudders and wobbles on freeway speeds when it hits seams or bumps in the road. Has steering stabilizer replaced in Feb 2023, which temporarily solved the problem. It has since started doing it again. The car has 20,000 miles on it.

NHTSA ODI 11555188

When driving at highway speeds and hit a slight dip in the road, or a gap in the roadway, or a hole, the front end wobbles violently as well as the steering wheel. The only way to stop the wobbling and make the vehicle controllable again is to slow way down. This is dangerous on the highway and may cause an accident.

NHTSA ODI 11555232

While driving on the Interstate at 65 mph I experienced a severe side-to-side shaking of the steering wheel. This included the entire front-end of the vehicle shimmying and visibly vibrating. If I didn't have a good grip on the steering wheel at the time, we would likely have crashed. This appears to be the "death wobble" described in numerous online forums and subject of a previous recall on 2018 and 2019 Jeep Wrangler models. Obviously, this problem still exists on 2021 models. The event seems to be precipitated by any small bump or change in pavement such as passing over a bridge on the Interstate. There was no prior warning of this event. Total vehicle mileage is 45000 and temperature was 45 degrees. There are no modifications to the vehicle and it remains completely stock. The wobble occurred repeatedly until I could get off the Interstate.

NHTSA ODI 11555286

Death wobble at speeds over 60mph when hitting a bump or pothole

NHTSA ODI 11554776

While driving on the Interstate at 70 mph I experienced a severe side-to-side shaking of the steering wheel. This included the entire front-end of the vehicle shimmying and visibly vibrating. If I didn't have a good grip on the steering wheel at the time, we would likely have crashed. This appears to be the "death wobble" described in numerous online forums and subject of a previous recall on 2018 and 2019 Jeep Wrangler models. Obviously, this problem still exists on 2021 models. The event seems to be precipitated by any small bump or change in pavement such as passing over a bridge on the Interstate. There was no prior warning of this event. Total vehicle mileage is 8,700 miles and temperature was 39 degrees. There are no modifications to the vehicle and it remains completely stock. The wobble occurred repeatedly until I could get off the Interstate.

NHTSA ODI 11554714

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11554284