Jun 22, 2026Seats
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the front passenger's seat lumbar system independently inflated and failed to deflate as intended. The contact stated that the excessive inflation caused the seat back pocket to fracture. Additionally, the contact stated that the failure was a safety hazard because of the air bags. The dealer was made aware of the failure, and an appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure with similar vehicles. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,000.
NHTSA ODI 11745614
May 13, 2026Seats
Passenger seat will always become inflated and will not deflate at times. The vehicle is shut down and seat is properly deflated, overnight it will return to inflated. This seems very unsafe for any passenger.
NHTSA ODI 11737557
Oct 14, 2025Seats
The driver side seat bolster inflates and deflates randomly while you are driving. Usually on the left side of the seat.
NHTSA ODI 11693455
Sep 12, 2025SeatsCrash
Drivers seat self inflate causing the seat belt to tighten mid drive . Causes severe back pain.
NHTSA ODI 11686950
Jul 29, 2025Seats
There were no warning lights, but when I got into car I seen my passenger seat swollen up. Looks like lumbar expanded and is going to pop. Could be dangerous if it explodes to the person sitting in the seat or behind. It just happened out of no where.
NHTSA ODI 11677004
Mar 17, 2025Seats
Passenger seat back inflated so you cannot sit in the seat safely. Not sure if faulty massage chair component or lumbar support. Almost like an air bulge.
NHTSA ODI 11648885