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2021 Jeep Grand Cherokee L
Solid pick — the complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.
71 owner complaints · 3 recalls · data verified July 10, 2026 · source: NHTSA
Why buy?
Complaints are still coming in strong late in this car's life — a chronic-problem pattern, not early teething.
Electrical system problems dominate (35% of complaints).
Very few owner complaints for its age and sales volume.
Complaints are overwhelmingly minor — almost none involve crashes, fires, or injuries.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
The road ahead
What breaks on a 2021 Jeep Grand Cherokee L, plotted where owners report it happening.
Also reported (mileage varies): Electrical system (25) · Driver assistance (17) · Steering (13) · Transmission & drivetrain (12)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint — a rough guide, not a schedule.
Electrical system
35%25 complaints · 25 in the last 2 years
“THE PASSENGER DOOR DOES NOT ALERT WHEN OPENING OR CLOSE . THE TBM MODULE DOES NOT UPDATE CAUSING A FEE OF $198.95”
Driver assistance
24%17 complaints · 17 in the last 2 years
“This is the second time I got into an accident and the (ADAS) made me crash.. I was far enough to brake safely but the system keeps me going forward..it drags me as if…”
Steering
18%13 complaints · 13 in the last 2 years
“While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the whee…”
Transmission & drivetrain
17%12 complaints · 12 in the last 2 years
“On April 24,2026 , as pull out my driveway heading to work only to get a 1/4 mile from home car stopped in highway. As I power and restarted tried to select a differen…”
Recalls (3)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Suspension · 26V051000
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Equipment · 25V083000
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Fix: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Air Bags · 24V897000
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150–$250 independent inspection of this exact 2021 Jeep GRAND CHEROKEE L beats every score on the internet, including ours.
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What owners say
Real owners of this exact model-year, shown separately from the NHTSA score — if they disagree, that’s worth knowing.