Home · 2020 Volkswagen Jetta Hev · Complaints

What 51 owners told NHTSA about the 2020 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (51)Crash / fire / injury (3)Electrical system (16)Engine (12)Brakes (7)Transmission & drivetrain (7)Fuel system (5)Speed control (3)Steering (3)Airbags (2)Driver assistance (2)Suspension (2)

3 of 51 complaints match · Steering · clear filters

Jan 3, 2022SteeringSpeed controlEngine

When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on

NHTSA ODI 11445991

Jan 19, 2021SteeringTransmission & drivetrainEngine

AS I WAS DRIVING HOME LATE LAST NIGHT FROM WORK ON A CITY STREET , MY CAR SUDDENLY WOULD NOT ACCELERATE IN SPEED WHILE IN MOTION BUT YOU CAN HEAR THE CAR ACCELERATE WHEN I WAS PUSHING ON THE GAS. IT FELT AS IF THE CAR HAS TURNED OFF BECAUSE THEN MY STEERING WHEEL GOT HARD WAS HARD TO MOVE WHILE IN MOTION. CAUSE OF PROBLEMS IS UNKNOWN BUT MAY NOT BE SAFE TO DRIVE IF IT CONTINUES

NHTSA ODI 11388795

Oct 3, 2020Steering

AT HIGHWAY SPEEDS THE VEHICLE WILL SWAY TO THE RIGHT AND AT TIMES VERY ABRUPTLY GOING OVER OR NEAR THE LANE DIVIDERS WITHOUT WARNING. THE STEERING WHEEL REMAINS STRAIGHT BUT IT FEELS LIKE I'M DRIVING WITH A STRONG CROSS WIND THE ENTIRE TIME.

NHTSA ODI 11362571

Working with the data? Download all 51 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Volkswagen Jetta Hev verdict →