Home · 2020 Volkswagen Jetta Hev · Complaints

What 51 owners told NHTSA about the 2020 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (51)Crash / fire / injury (3)Electrical system (16)Engine (12)Brakes (7)Transmission & drivetrain (7)Fuel system (5)Speed control (3)Steering (3)Airbags (2)Driver assistance (2)Suspension (2)

3 of 51 complaints match · Speed control · clear filters

Jan 3, 2022SteeringSpeed controlEngine

When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on

NHTSA ODI 11445991

Dec 21, 2021Transmission & drivetrainSpeed controlEngine

Was is merging onto interstate i95 and the Jetta wouldn’t accelerate no matter how hard I pushed the gas pedal eventually took my foot off and had to turn on emergency lights then The Jetta started slowly moving as if it was just going to stall almost got rear ended and then the car wanted to send me in to another lane. Due to the angry driver behind me.

NHTSA ODI 11444593

Jul 19, 2020Electrical systemSpeed controlBrakes

2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.

NHTSA ODI 11340224

Working with the data? Download all 51 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Volkswagen Jetta Hev verdict →