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What 24 owners told NHTSA about the 2020 Porsche Macan Gts

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (24)Crash / fire / injury (2)Lights (11)Electrical system (7)Airbags (2)Backup camera & sensors (2)Brakes (2)Body & structure (1)Engine (1)Fuel system (1)Tires (1)

2 of 24 complaints match · Airbags · clear filters

Mar 7, 2023Body & structureAirbags

A terrible drain design that has plugged drains emptying rain water into the car. The water from rear drain will fill into then Battery & Sub woofer compartment under under the spare. The drains are not easy to access for cleaning either. you have to be pulling off wheel liners and yanking/cleaning the plugs just so my car doesn’t flood itself. Porsche should modify the plugs so water does not flood into the car. This water damaged caused over $6,500 worth of damage. The main factor is the Airbag Sensors were faulted by the water damage. Might have effects the Airbag function if I was in an accident. That is what scares me

NHTSA ODI 11510692

Feb 18, 2022AirbagsCrash1 injury

I was involved in an accident October 12, 2021 in which the passenger side of my car was hit. The damage was from the front passenger door to the rear bumper. The total damage to date 02/18/2022 is approximately $25K. In the incident - not one single air bag deployed. I suffered a concussion as I hit my head upon impact. I reported the incident directly to Porsche within 2 weeks of the accident. I was transparent with all information and provided all requested documents to Porsche. However, I was advised in December that their engineers weren't able to inspect the airbags and the car worked as it was supposed to in the accident. Strangely enough - I am still waiting as of today 02/18/2022 for my car repairs to be completed by the body shop. So there was ample time for Porsche to inspect the airbag system - 4 months to be exact. Porsche touts it's safety as a top selling feature and I am yet to receive a resolution to the incident of the airbags not deploying during the accident.

NHTSA ODI 11452704

Working with the data? Download all 24 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Porsche Macan Gts verdict →