What 82 owners told NHTSA about the 2020 Ford Transit

The contact owns a 2020 Ford Transit. The contact stated that on several occasions while in reverse(R), the rearview camera became static, blue, and black and failed to work as intended. The vehicle was taken to a dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.

NHTSA ODI 11590586

The contact owns a 2020 Ford Transit. The contact stated that while driving at an undisclosed speed, the rear camera unavailable message was displayed. The vehicle was taken to the dealer; however, the failure was unable to be duplicated. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer several times because of the persistent failure. The manufacturer was made aware of the failure and the contact was informed about an unknown recall however, the VIN was not associated with the recall. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 3,000.

NHTSA ODI 11585868

The Vehicle head light comes on while the vehicle head light switch is at off position and when you hit the remote on off button the light turns off. And later comes back on again . And at night driving the light goes off and on some time .it just black out on road can we get advise if this is recall issue since we seen many customers having complaints about the same issue on website and also on ford forums

NHTSA ODI 11569334

Windshield wiper motor, working only in high speed, found overheated ground wire, melted insulation for approximately 1 foot of wire. If dry leaves were nearby there would be a possibility of a fire. Replaced wiper motor and wire harness work done by Brewster Ford in New York found that the new motor has not been updated which means this problem may happen again went on Google website found many owners having same problem. As you can see from the wiper motor connector, there is a pin that shows signs of overheating the wiper motor was the cause of the problem as the wiper motor was drawing excessive current

NHTSA ODI 11567045

Tire was a Continental 235/65 R16 C 121/119R Van Light Truck M.S Radial Tubeless - Name of Tire was Con Vancontact A/S - On October 07 2023 [XXX] was driving on IH35 North South of Waco TX at around 70 MPG and the tire had a blowout/explosion doing multiple damage to the vehicle before it could be brought to a full stop INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA ODI 11552521

While driving on the freeway at about 75 mph, the rear passenger tire exploded causing our driver to almost lose control of the vehicle before coming to a stop on the side of the road. No lamps or warnings were given. No inspections have been completed but I have retained the tire if needed.

NHTSA ODI 11547287

The contact owns a 2020 Ford Transit. The contact stated while starting the vehicle and shifting into drive, the vehicle failed to accelerate. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the transmission coolant was leaking, and that the transmission needed to be replaced. The contact was advised to contact the local dealer. The dealer was contacted and advised that there was a service bulletin for the failure, but the VIN was not included in the service bulletin. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The contact was also informed that there was no recall on the VIN for the failure. The failure mileage was 95,000.

NHTSA ODI 11539196

The seats have sank into the springs making it undriveable. This has happened on all our Ford Transit Vans. Ford dealerships won't repair because they are now out of warranty but this was reported prior to warranty expiration but we were told parts were not available.

NHTSA ODI 11532154

The battery's junction box in the engine compartment is melting. While I was driving, I heard a loud pop, I opened the hood, and saw smoke coming from the junction box. I noticed the box was melting around a fuse. The melting is significant, and the vehicle looked to be on fire. The smoke stopped, but I feel the vehicle could easily have caught on fire completely. There are recalls for this same exact issue but for other Ford Models. I have a fleet of these vans, and this has now occurred to 6 of them. I know other owners that this occurred to as well. I have called Ford Goodwill and they have declined to cover it under the 3-year, extended warranty. The melting was so bad on one that the actual harness was burnt as well. This is a dangerous issue that Ford already knows this happens. I have receipts for all of these repairs and the technician acknowledging the junction box melting. I have emails from Ford where they apologize for the issue, and they say they cannot cover it under warranty. They refuse to comment on the safety danger this poses on all. This is an amazon delivery van and there are thousands of these that could catch fire in someone's house or business.

NHTSA ODI 11524889

THIS IS A SECOND CASE FOR A DIFFERENT VIN WITH THE SAME ISSUE. 11524889. The battery's junction box in the engine compartment is melting. While I was driving, I heard a loud pop, I opened the hood, and saw smoke coming from the junction box. I noticed the box was melting around a fuse. The melting is significant, and the vehicle looked to be on fire. The smoke stopped, but I feel the vehicle could easily have caught on fire completely. There are recalls for this same exact issue but for other Ford Models. I have a fleet of these vans, and this has now occurred to 6 of them. I know other owners that this occurred to as well. I have called Ford Goodwill and they have declined to cover it under the 3-year, extended warranty. The melting was so bad on one that the actual harness was burnt as well. This is a dangerous issue that Ford already knows this happens. I have receipts for all of these repairs and the technician acknowledging the junction box melting. I have emails from Ford where they apologize for the issue, and they say they cannot cover it under warranty. They refuse to comment on the safety danger this poses on all. This is an amazon delivery van and there are thousands of these that could catch fire in someone's house or business.

NHTSA ODI 11524891

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522852

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522854

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522857

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522858

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522859

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522863

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522865

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522868

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522870

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522871

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522873

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522876

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522880

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522881

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

NHTSA ODI 11522883