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What 82 owners told NHTSA about the 2020 Ford Transit

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (82)Crash / fire / injury (5)Seats (27)Transmission & drivetrain (17)Electrical system (13)Steering (6)Brakes (5)Engine (5)Wheels (5)Backup camera & sensors (4)Tires (4)Body & structure (2)

2 of 82 complaints match · Body & structure · clear filters

Sep 25, 2024Body & structure

The contact owns a 2020 Ford Transit. The contact stated that whenever it rained, the door seal towards the rear of the passenger’s side sliding door was leaking. The contact stated that the leak was allowing water to accumulate in the pillar located at the rear on the passenger’s side. The contact stated that the pillar was filling nearly to where the pillar joined the ceiling. The contact stated that water was forming puddles on the floorboards and was draining from the pillar. The contact had taken the vehicle to a local dealer but had not had the vehicle diagnosed. The vehicle was not repaired. Additionally, the contact had observed that the seam on the roof of the vehicle where the two roof panels were joined was also showing extreme deterioration of the caulking; however, there was no water leaking into the vehicle yet. The manufacturer was informed of the failure. The failure mileage was approximately 3,100.

NHTSA ODI 11616479

Dec 7, 2020Body & structureWheels

THE PAINT AND BODY PANELS ARE DEFINITELY DEFECTIVE.

NHTSA ODI 11378212

Working with the data? Download all 82 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Ford Transit verdict →