What 5 owners told NHTSA about the 2020 BMW 7 Series Hybrid Sedan

The contact own a 2020 BMW 740I. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11747110

Took my 2020 BMW 7 Series into BMW San Diego because there was fluid leaking. Upon diagnosis at the dealership, I was notified I needed to replace the front differential as it was coming apart. The leaking fluid was identified as differential fluid. The vehicle has 54,308 miles on it. My research indicates front differentials should not need replacement until nearly 150,000 miles. A broken front differential is considered to be very bad and makes a car unsafe to drive as it causes severe handling issues, loss of control and potential damage to the transmission. A broken differential can cause the vehicle to lock up or lose steering control. Me and my family have been at risk as it is unclear how long this issue has been happening. The problem has been confirmed by BMW San Diego. The cost to replace was quoted as about $10,251. There are no warning lamps, and there are no messages indicating there is a problem with the vehicle. Not sure when the issue started. Apparently, due to my research I’ve learning many 2020 BMW’s seem to need to have the front differential replaced with mileage between 38,000 and 55,000.

NHTSA ODI 11714334

On [XXX], while driving on a busy boulevard in Wilmington, Delaware, my 2020 BMW 750i suddenly lost all power (engine and electrical) without any warning. The vehicle completely shut down in traffic, creating an extremely dangerous situation. There were no warning lights or messages before the failure. I called BMW Roadside Assistance for help but was informed that because my warranty had just expired, they canceled the tow truck that was already en route and turned it away. This left me stranded in a live traffic lane until I could arrange my own tow service from Geico. I called Wilmington Police for assistance and eventually had to run a couple of blocks to flag down a police vehicle that arrived and dropped several flares behind my vehicle. The vehicle was later inspected at Union Park BMW (Wilmington, DE), where the technician stated that the failure was due to a defective cell in the main battery. This experience has made me very nervous to drive the car again, as a total loss of power without warning could lead to a collision or injury. I believe this represents a serious safety defect in the vehicle’s electrical or battery system and should be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11692612

The contact owns a 2020 BMW 750I. The contact stated that while driving in a parking lot at slow speeds, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the expansion tank had cracked and leaked on the fuel rail and the injector had failed. The vehicle was repaired. The manufacturer was contacted and covered the injector repair and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.

NHTSA ODI 11662182

The middle Console on the car has aluminum trim, the trim starts peeling off right at the button where you can open the console and I just hurt my finger as it’s very sharp and cuts the skin right away I will provide also pictures of the problem .

NHTSA ODI 11538098