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What 5 owners told NHTSA about the 2020 BMW 7 Series Hybrid Sedan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (5)Crash / fire / injury (1)Electrical system (2)Body & structure (1)Engine & cooling (1)Steering (1)Transmission & drivetrain (1)Wheels (1)

1 of 5 complaints match · Body & structure · clear filters

Aug 12, 2023Body & structure1 injury

The middle Console on the car has aluminum trim, the trim starts peeling off right at the button where you can open the console and I just hurt my finger as it’s very sharp and cuts the skin right away I will provide also pictures of the problem .

NHTSA ODI 11538098

Working with the data? Download all 5 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 BMW 7 Series Hybrid Sedan verdict →