What 331 owners told NHTSA about the 2019 Nissan Rogue Select

On XXX I was traveling with my [XXX] mother who has 2 plates to her hips from a fx. We had stopped at a rest area. I went to get her out of the front passenger side and the door would not open from outside or inside. The other doors were fine. She is not able to climb over the front console so I called the police. They were able to get her over the front seat to the back. Very upsetting for this to happen. I went online to see what the issue could be and saw there is a class action suit against Nissan on the door locks(actuator) as Nissan is refusing to do a recall. I went to my Nissan dealer to do repairs and sure enough it was the actuator. Cost of $940.95. The dealer could have cared less of what happened. This is a safety issue. What if all my locks did not open and she was stuck in the car since the temps were 96 that day.Receipt for repairs are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11751992

Passenger side door lock will not respond via iKey or button inside of car rear automatic trunk hatch will let down and close on its own with someone bending over to remove or put something in the trunk also rear back middle seat seatbelt locked while being filled extended and has permanently stayed locked and will not wind back in.

NHTSA ODI 11748978

Passenger side door lock became unresponsive to the vehicle's key FOB, and any attempt to open the passenger side door triggered the alarm system. Shortly afterward, the horn began sounding at random while the vehicle was started and being driven.

NHTSA ODI 11745552

Driver side door will not unlock or lock if the sun is shining on it. It gets overheated and will not function. This is a safety issue when it comes to my ability to enter the vehicle in a timely manner as well as the ability to enter at all.

NHTSA ODI 11741421

The rear hatch closes without warning, while i am leaning inside under the hatch to remove groceries. This was initially fixed by the dealer in 2024 by replacing the rear gates power struts. The problem reoccurred in 2025 and required re-calibration of the rear hatch. this month for the 3rd time the hatch had randomly started to close while I am leaning into the back area removing items. This is a dangerous problem and occurs randomly and requires one to forcefully stop the hatch from closing on the upper part of your body.

NHTSA ODI 11741139

Confirmed transfer case broken by independent auto technician., No warning lamps detected

NHTSA ODI 11739114

The contact owns a 2019 Nissan Rogue. The contact stated that while driving at 70 MPH, the seat heater on the front passenger seat was on and overheated, causing smoke to come from the seat. It had burned through the leather seat and caused a hole. The vehicle was not taken to the dealer for diagnosis or repair. The manufacturer was not informed. The failure mileage was approximately 92,000.

NHTSA ODI 11738007

The contact owns a 2019 Nissan Rogue. The contact stated that while in reverse(R), the screen would display a blank image. The contact stated that the camera would operate normally when pressing the camera button; just not while the vehicle was in reverse(R). Upon investigation, the contact discovered NHTSA Campaign Number: 19V654000(Back Over Prevention) which he linked to his failure. The contact called several dealers in his area and all informed the contact that his vehicle was not included in the recall. An email was sent to the manufacturer and the contact received a response that there were no recalls or warranties on the vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000.

NHTSA ODI 11735525

While driving underneath an overpass immediately, followed by an intersection, as I accelerate through the stop lit intersection in the early hours of the morning, my Rogue’s forward collision, alert flashes yellow, and white, and I lose acceleration. It feels as if the car shifted to neutral and there is a grinding, which I believe is the automatic emergency, breaking system, attempting to slow the car. This is happened to me twice in the last month. The car was taken to Nissan Service where they performed a diagnostic and did not seem to be able to find any kind of error.

NHTSA ODI 11735627

I bought the car new, and the entire time I've owned this NIssan Rogue, the automatic emergency braking has a tendency to engage at 5-15 MPH when the car drives over grates or certain water drains (see attached pictures). Very startling and easy to get rear ended by other cars. It's annoying and unsafe. I told the dealership, and they claim they're aware, and their advice is to "sell the car."

NHTSA ODI 11735014

The seat has been repaired at a Nissan two or three times and still the motor on the seat just stops working so it will not go forward or backward. Regarding the auto braking system, the camera or car will seem something in front of me and will auto brake, a hard brake, but there won’t be anything in front of me.

NHTSA ODI 11729917

While driving on the highway, when I attempted to break the car did not stop. The warning lights came on and the vehicle hesitated but still would not stop. I then had to swerve the best I could to the right, but my car still hit the corner of the car in front. This is the third incident with the ABS, but the only one resulting in an accident. The dashboard reads system malfunction. The vehicle is currently in possession of the insurance company.

NHTSA ODI 11726559

Driver side door will not open when interior level is pulled, button is depressed, or the black toggle button behind the handle will not allow the door to open at all. This is very scary!!! Car is parked position, vehicle is turned off. Door wont open even if you try to push it. Turned the car on after 5 minutes, took three tries to get the door open! Called Nissan 3/13/26 approx 9:30 am [XXX] ) to see if there was a recall or what to do as this is a safety issue. Told to take the car to the dealer. This is the second time this has happened in a month. The first time I thought it was an isolated event in FEbruary. No accident or injury to report INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11724112

There are two issues with my 2019 Nissan Rogue - 1. Parasitic drain - Battery dies if the car isn’t operated for 5 days. 2- Door Lock Actuator - Door Lock Actuator on the driver side door has failed and doesn’t work through the remote. A key has to be inserted in the car or manually locked for it to be locked.

NHTSA ODI 11721993

While driving the automatic brake stopped the car while turning in a curve. However in another incident I was cut off and brakes did not automatically stop. The brakes works when they want too. Not reliable or safe. Separately, the steering wheel randomly squeaks while turning. It doesn't do it often, every other month or so I will hear the speaking sound.

NHTSA ODI 11719348

Driving and smelled a strong odor of burning rubber and engine started to make a strange noise, causing engine to stop then hesitate and jump .

NHTSA ODI 11712467

Vehicle randomly (twice in past 5 weeks) stops while driving. Fortunately it was on side roads with no vehicles close behind me. There is supposed to be a software update that is free of charge per (TSB NTB19-033G). But my local nissan dealerships won't do that without a full service diagnostic and road test. Problem is it is so random that issue will not happen while they have the vehicle and they will give the vehicle back to me without a fix or software update and hand me a big bill for fixing nothing. Guess I have to turn that feature off each time I start it until I can get rid of said vehicle. Thanks for nothing Nissan. It's always about money and not our safety.

NHTSA ODI 11710290

The contact owns a 2019 Nissan Rogue. The contact stated that on several occasions while driving approximately 30 MPH, the vehicle started lurching forward and hesitating as if the vehicle would shut off. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The contact stated that on another occasion, while driving at an undisclosed speed, the vehicle failed to exceed 60 MPH. The vehicle was pulled off the highway, and the gear shifter was shifted to reverse(R), but the vehicle failed to respond as intended. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.

NHTSA ODI 11710358

IN THE PAST MONTH THE CAR AUTOMATIC BRAKING HAS STOPPED THE CAR WHILE IN TRAFFIC 3 TIMES. FORTUNATELY IT HAPPENED ON SIDE ROADS TRAVELING AT 35 TO 40 MPH. I CHECKED THE EMBLEM AND WINDSHIELD CAMERA FOR DEBRIS THAT MIGHT BE COVERING THOSE AREAS AND THEY WERE GENERALLY CLEAN AND DID NOT LOOK LIKE IT WOULD CAUSE THE SENSOR TO STOP THE CAR. I AM CALLING NISSAN DEALERSHIP CLOSE TO HOUSE TO SEE IF THEY WILL UPDATE THE SOFTWARE AS PER (TSB NTB19-033G). IF THEY PERFORM THIS SOFTWARE UPDATE AND PROBLEM PERSISTS I WILL FILE ANOTHER REPORT HERE AS AN UPDATE TO MY SITUATION.

NHTSA ODI 11710218

The factory-installed roof rails on my 2019 Nissan Rogue are severely corroding and structurally deteriorating. The metal is visibly oxidizing, flaking, and breaking apart. Portions of the roof rail appear to be separating and losing structural integrity. This corrosion is occurring under normal use and typical Midwest weather exposure, with no misuse, accidents, or modifications. The vehicle has not been exposed to extreme environments or chemicals that would reasonably cause this level of degradation. Safety Concern: The roof rails are a structural exterior component designed to secure roof racks and cargo. Due to the corrosion and material failure, there is a significant safety risk that: Roof-mounted cargo or crossbars could detach while driving Metal fragments could break off and become road debris The failure could occur at highway speeds, posing a danger to other vehicles and pedestrians This issue represents a potential design, material, or manufacturing defect rather than normal wear. Corrosion of this severity should not occur on a relatively modern vehicle. I am concerned this may affect other Nissan Rogue vehicles of similar model years and warrants investigation. Photos documenting the corrosion and deterioration are attached. Requested Action: I am requesting that NHTSA investigate this issue for potential safety defects related to roof rail corrosion and structural failure on the 2019 Nissan Rogue. Submitted by: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11706938

Summary of the Problem: The passenger side front (left passenger) door lock actuator on my 2019 Nissan Rogue has failed for the second time. This is a repeat failure of the same component, which was previously replaced approximately four years ago. The lock intermittently fails to lock or unlock using the key fob, interior door switch, and manual controls. This defect presents a significant safety concern. When the actuator fails: •The door may remain unlocked while driving •The door may fail to unlock, trapping occupants inside the vehicle •Occupants may be unable to exit the vehicle in an emergency •There is a risk that the door could open unexpectedly while the vehicle is in motion Because this is a passenger door, it directly affects occupant safety, particularly for children, elderly passengers, or anyone who may need to exit the vehicle quickly. Failure Details •Vehicle: 2019 Nissan Rogue •Mileage at current failure: approximately 74,000 miles •Door affected: Left rear passenger door •Failure mode: Lock actuator intermittently fails to lock/unlock •Methods affected: Key fob, interior lock button, and manual door lock •Prior repair: Door lock actuator replaced once before; same issue has reoccurred This indicates a pattern of premature failure rather than normal wear and tear. Frequency and Pattern: This appears to be a known and widespread issue affecting Nissan Rogue vehicles across multiple model years. There are numerous consumer complaints describing identical failures of door lock actuators on Nissan Rogue vehicles. A class action lawsuit (Khalifa v. Nissan North America, Inc.) was filed alleging a latent defect in Nissan door lock actuators across multiple Nissan models, including the Rogue. Although the lawsuit was administratively stayed pending arbitration, the underlying safety defect remains unresolved for vehicle owners. I am requesting that NHTSA investigate the repeated failure of door lock actuators in Nissan Rogue

NHTSA ODI 11705278

The contact owns a 2019 Nissan Rogue. The contact stated that there was a slight hesitation while depressing the accelerator pedal, with the ABS warning light intermittently flashing on the instrument panel. The contact stated that while accelerating up an incline, the hesitation was more noticeable while depressing the accelerator pedal. The contact stated that during the failure, the contact felt heat and an electrical surge in her right foot and felt heat on the floorboard. The vehicle was taken to a dealer and informed the dealer was informed about the failures with the vehicle. The dealer test drove the vehicle, and the contact was informed that even though the ABS warning light did not illuminate, the mechanic experienced hesitation and stated that the transmission needed to be replaced. The contact was provided an estimate for the repair and the transmission replacement. Despite the new transmission, the contact stated that the failure persisted, and there were no warning lights illuminated. The manufacturer was notified of the failure, and the contact was provided with a case number. The vehicle was not repaired. The failure mileage was 47,358.

NHTSA ODI 11704221

Driver’s side door no longer locks and unlocks without physical use of the manual key. Car did not experience damage. The locking actuator stopped working randomly and has not worked, resulting in the car being unknowingly unlocked and subsequently broken into.

NHTSA ODI 11702347

My car has about 61,000 miles and gas been properly maintained with routine oil changes and such. At around 60,000 miles the car started jerking up on the freeway when I was driving at 20mph due to traffic. The accelerator would also jump up from 1 to 2 quickly. The issue became worse and now there's problems with the car driving forward when I turn it on and select D. I press the gas and it takes a few seconds for it to start driving. No issues with reverse. A diagnostic found that the cars transmission overheats quickly.

NHTSA ODI 11697812

The door Actuators on both sides of car do not work properly when you press the lock button on the remote the doors don't lock the actuator prevents locks from opening and closing the doors thus, you think your vehicle is locked but it isn't locked. The trunk closes immediately after it goes up in the open position causing a risk for someone to hit his/her head as the trunk closes immediately after opening.

NHTSA ODI 11696101