What 331 owners told NHTSA about the 2019 Nissan Rogue Select

On XXX I was traveling with my [XXX] mother who has 2 plates to her hips from a fx. We had stopped at a rest area. I went to get her out of the front passenger side and the door would not open from outside or inside. The other doors were fine. She is not able to climb over the front console so I called the police. They were able to get her over the front seat to the back. Very upsetting for this to happen. I went online to see what the issue could be and saw there is a class action suit against Nissan on the door locks(actuator) as Nissan is refusing to do a recall. I went to my Nissan dealer to do repairs and sure enough it was the actuator. Cost of $940.95. The dealer could have cared less of what happened. This is a safety issue. What if all my locks did not open and she was stuck in the car since the temps were 96 that day.Receipt for repairs are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11751992

Passenger side door lock will not respond via iKey or button inside of car rear automatic trunk hatch will let down and close on its own with someone bending over to remove or put something in the trunk also rear back middle seat seatbelt locked while being filled extended and has permanently stayed locked and will not wind back in.

NHTSA ODI 11748978

Driver side door will not unlock or lock if the sun is shining on it. It gets overheated and will not function. This is a safety issue when it comes to my ability to enter the vehicle in a timely manner as well as the ability to enter at all.

NHTSA ODI 11741421

There are two issues with my 2019 Nissan Rogue - 1. Parasitic drain - Battery dies if the car isn’t operated for 5 days. 2- Door Lock Actuator - Door Lock Actuator on the driver side door has failed and doesn’t work through the remote. A key has to be inserted in the car or manually locked for it to be locked.

NHTSA ODI 11721993

Summary of the Problem: The passenger side front (left passenger) door lock actuator on my 2019 Nissan Rogue has failed for the second time. This is a repeat failure of the same component, which was previously replaced approximately four years ago. The lock intermittently fails to lock or unlock using the key fob, interior door switch, and manual controls. This defect presents a significant safety concern. When the actuator fails: •The door may remain unlocked while driving •The door may fail to unlock, trapping occupants inside the vehicle •Occupants may be unable to exit the vehicle in an emergency •There is a risk that the door could open unexpectedly while the vehicle is in motion Because this is a passenger door, it directly affects occupant safety, particularly for children, elderly passengers, or anyone who may need to exit the vehicle quickly. Failure Details •Vehicle: 2019 Nissan Rogue •Mileage at current failure: approximately 74,000 miles •Door affected: Left rear passenger door •Failure mode: Lock actuator intermittently fails to lock/unlock •Methods affected: Key fob, interior lock button, and manual door lock •Prior repair: Door lock actuator replaced once before; same issue has reoccurred This indicates a pattern of premature failure rather than normal wear and tear. Frequency and Pattern: This appears to be a known and widespread issue affecting Nissan Rogue vehicles across multiple model years. There are numerous consumer complaints describing identical failures of door lock actuators on Nissan Rogue vehicles. A class action lawsuit (Khalifa v. Nissan North America, Inc.) was filed alleging a latent defect in Nissan door lock actuators across multiple Nissan models, including the Rogue. Although the lawsuit was administratively stayed pending arbitration, the underlying safety defect remains unresolved for vehicle owners. I am requesting that NHTSA investigate the repeated failure of door lock actuators in Nissan Rogue

NHTSA ODI 11705278

Driver’s side door no longer locks and unlocks without physical use of the manual key. Car did not experience damage. The locking actuator stopped working randomly and has not worked, resulting in the car being unknowingly unlocked and subsequently broken into.

NHTSA ODI 11702347

The car will lock while the key is inside. It also has a security issue that would prevent the car from starting if you lock the doors when you are inside and shut the engine off. Lastly now press lock and unlock will make the car beeps until you unlock it with the fob .

NHTSA ODI 11686481

constant issue with key fob not registering to car even after replacement of battery from dealership, now my car is not allowing me to lock the front passenger and driver side doors with any buttons but will still set alarm. when backing up my car will stop automatically even when nothing in the way nothing in the camera or on the camera, same when pulling forward it will stop out of no where showing nothing in the way. this caused a problem when i parked and it rolled forward and tore my bumper on the curb. the windows are touchy if they want to roll up some days. called nissan they said there isn’t any recalls looked online this isnt the first time nissan has heard about the electrical problems yet refuse to do anything

NHTSA ODI 11684000

Odometer Fraud. The contact purchased a 2019 Nissan Rogue. The contact stated that while in the process of adding the vehicle to the insurance policy, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 65,298, and while the vehicle was being added to the insurance policy, it was discovered that the mileage on the Carfax report was 217,111.

NHTSA ODI 11673899

Dash-Side Harness Connector Wiring Corroded. Warning Lights Appear on Dash. Vehicle will not start

NHTSA ODI 11654940

2019 Nissan Rogue, this is the first (09/21/21) of 2 (03/16/22) electrical issues with my car which I bought new from a Nissan Dealer. The mileage on 9/21/21 was 9,868. There had been a squealing noise heard when turning off my car and opening the drivers door. Then while driving it 3/16/21 my vehicle doors began to unlock and lock which was confusing and annoying and then a yellow warning light lit on the dashboard when I went over bumps in the road then the cruise control shut off at the same time. Luckily there weren’t any cars around my car. My Cairn Terrier dog was riding in the backseat. His collar was attached via leash to the headrest for safety. I had no idea what was going on with my car. I drove to the Nissan Dealer they looked my car over. They claimed the hatch was not shut as the cause. It made no sense to me as the above happened as I was driving and no dash light went on until my car doors started locking and unlocking and the cruise control shut off when I went over bumps. Refer to my second complaint for the next electrical issue that happened 6 months after this one it relates again to the cruise control. I filed a separate complaint for the 2nd electrical issue (mileage 12,120) with NHTSA.

NHTSA ODI 11644873

Twice the auto braking system has engaged when there was no obstacle to prompt it. Additional electrical issue as well- not recognizing fob and continually dropping the fob pairing.

NHTSA ODI 11624969

I was driving my daughter to school and started hearing a crunching noise, mostly when I turned or stopped. It also sounded like rattling. Once I got to my daughters school the noise became extremely loud and there was a loud bang and smoke coming from behind my car. It smelled burnt. A piece of my car had broken from underneath. After my husband looked at the car he found it to be the rear differential that exploded from under my car. I had the vehicle towed to my house because its not safe to drive. What I am most am concerned about is there was no warning or light that came on to indicate I had a issue with my car that required servicing.

NHTSA ODI 11612763

Driver side door look slips and does not lock fully creating a life and safety issue for our families Rogue. This problem was addressed by Nissan in 2015 only, (vehicles manufactured June 5, 2015, to June 13, 2015. In the affected vehicles, the driver side front and rear doors may not fully latch. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, Door Locks and Door Retention Components."") but this is still an issue and I am having the same problem in my 2019 Rogue. Not sure why Nissan is not willing to fix the problem in additional Rogue years since this is still a life and death issue for the safety of the drivers.

NHTSA ODI 11608254

at about 45,000 miles i noticed my passenger door lock intermittently not responding the lock and unlock from the key fob and button on the drivers door. had i not noticed this could cause a dangerous situation safety wise. i took it to dealer said actuator is not working all the time. at that point i declined to fix it as i do not utilize that door often but now at about 63,000 miles it is not working at all unless i physically lock and unlock the door with the inner lock switch on the passenger door. rest of doors work fine this should not be killing off already. *do not recall the official first date i noticed that but if needed i can ask the dealer so below date is an estimate

NHTSA ODI 11586548

The contact owns a 2019 Nissan Rogue. The contact stated that while driving under a bridge at a slow speed, the vehicle independently downshifted while depressing the accelerator pedal. Despite the failure, the vehicle resumed normal operation. The vehicle was taken to a dealer to be diagnosed; however, the dealer failed to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 19,206.

NHTSA ODI 11577566

IN first or second year of ownership the car spontaneously braked on 2 occasions. Both times after going over road damage. - I had no damage and thought related to rd condition, did not report. About 2 weeks ago Chassis warning came on momentarily then malfunction error came on but went off for rest of day. Next day Malfunction Error for AEB system came on again AND HAS REMAINED ON. I had trusted independent auto body shop computer person run scanner evaluation. some 30 items lit up but 2 didnt clear suggesting possible wire harness. On line many customers noted difficulty finding the right dealer or repair shop the first time , often going to several before problem corrected, Nissan says all dealerships are independent and wont recommend one. Consumers talk about possible recall pending for 2017,18,19 Rogue. mine is 2019. I want to go to most expert for this concern -should it be a collision expert or general dealer repair for this safety concern. Thank you

NHTSA ODI 11573172

Whistling sound when using bluetooth hands free system. Exact same issue as recalled models previous 2016-2018 existing on 2019 model. While using the Bluetooth Hands-Free Phone System: The call recipient (the person receiving the phone call) hears a whistle noise through their phone’s speaker during the call. The whistle noise is not heard by the call sender (Nissan customer) during the call. The whistle noise increases when the engine RPM of the call sender’s vehicle is raised. classification: EL17-008a Reference: NTB17-097a

NHTSA ODI 11546595

I turn on the car and there is no screen and even the radio will be on playing sound at times but no screen nor do any buttons control it then suddenly comes on when driving Happened a few times but now im sure something is malfunctioning .Now My back up camera screen went black while backing out of my driveway I damaged my home pvc fence and my right fender was damaged as well in this incident I currently will NOT count on the camera until there's a recall lastly suddenly at 50mph the vehicle started to brake sharply no one was on road or in front of me for no reason that happened awhile ago these sensors for safety are great but now I feel really uneasy that only happened 1x I am the original owner and never in an accident until hitting my own driveway gate with minimal damage but obvious and noticeable due to camera issue,not sure what to do but my deductible is high I even purchased extended warranty from nissan so gonna see if they can cover the issue it's a 2019 no trouble lights were ever on and passes nys inspection without issue everytime

NHTSA ODI 11546190

NHTSA Recall -25V-093 Key FOB Repair Nissan TSB for remedial actions on defective key fob disables the function of the key fob to be "closed". In essence, the "key" protrudes permanently as opposed to its' intended usage within device. The proper recall would have been Nissan to REPLACE these defective Key Fobs which they will NOT perform.

NHTSA ODI 11545191

After heavy rainfall I get the message "Warning Malfunction" and "Chasis Control System Error". Brought into Nissan and they can't seam to figure out the problem. I can not use cruise control, lane departure warning, blind spot monitoring, forward collision warning, automatic breaking, etc. No water leaks have been detected.

NHTSA ODI 11530673

The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.

NHTSA ODI 11519007

The contact owns a 2019 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11518761

Engine cut off and never came on again only ligth came in but won't came on have oly click

NHTSA ODI 11512079

Jackknife key folds down while driving this is dangerous and could cause an accident

NHTSA ODI 11511233