Home · 2019 Mazda Cx-90 Phev · Complaints

What 52 owners told NHTSA about the 2019 Mazda Cx-90 Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (52)Crash / fire / injury (1)Engine (22)Electrical system (7)Suspension (4)Transmission & drivetrain (4)Backup camera & sensors (3)Body & structure (3)Visibility & wipers (3)Brakes (2)Driver assistance (2)Fuel system (2)

Newest first · 52 complaints · page 3 of 3

Oct 31, 2019SteeringSuspension

TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING IN REVERSE IN ORDER TO PARALLEL PARK THE VEHICLE, THE FRONT AXLE FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE TO BEND INWARDLY. THE VEHICLE WAS TOWED TO GARDEN CITY MAZDA (LOCATED AT 209 NORTH FRANKLIN ST, HEMPSTEAD, NY 11550, 516-292-7827) WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1/239794329. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.

NHTSA ODI 11277372

Mar 4, 2019Visibility & wipers

TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT OR WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JEFF HASS MAZDA (11222 KATY FWY, HOUSTON, TX 77043, (713) 568-4256) AND WAS INFORMED THAT A ROCK MAY HAVE STRUCK THE SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2032092816. THE FAILURE MILEAGE WAS 10,263.

NHTSA ODI 11183976

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Working with the data? Download all 52 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Mazda Cx-90 Phev verdict →