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2019 Mazda Cx-90 Phev

Solid pick. The complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

52 owner complaints · 2 recalls · data verified July 18, 2026 · source: NHTSA

Buywillitcar.com

Why buy?

Engine problems dominate (42% of complaints, typically reported near 83k miles).

Very few owner complaints for its age and sales volume.

Complaints are overwhelmingly minor: almost none involve crashes, fires, or injuries.

Score breakdown, by factor

Full methodology →

#17 of 388Among the 2019 models with a matured record, the 2019 Mazda Cx-90 Phev ranks #17, scoring higher than 94% of them. See the 2019 ranking →

Complaint volume99
Severity97
Recall load90
Trend58

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20192026 YTD

How it crashes

NHTSA’s own crash tests, separate from the reliability score above.

5/5 overall

NHTSA 5-Star Safety Rating · 2019 Mazda CX-9 SUV FWD

Front crash
Side crash
Rollover

Rollover risk in a single-vehicle crash: 15%

Stability control: StandardForward collision warning: OptionalLane departure warning: Optional

No open NHTSA defect investigations on file.

NHTSA crash-test photo, 2019 Mazda CX-9 SUV FWD

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.

The road ahead

What breaks on a 2019 Mazda Cx-90 Phev, plotted where owners report it happening.

030k mi60k mi90k mi120k miEngine~83k mi · 22 reports

Also reported (mileage varies): Electrical system (7)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Engine

42%

22 complaints · typically near 83k mi · 7 in the last 2 years

- Coolant leak at cylinder head and turbo at only 63,000 miles. - Safety issue because no warning lamps or messages appeared and potential for car to overheat without …

Read the engine complaints →

Electrical system

13%

7 complaints · 1 in the last 2 years

2019 Mazda CX-9 GT Infotainment Screen is spidering / cracking in the upper right-hand corner making it difficult to see information on the screen. This appears to be …

Read the electrical system complaints →

Transmission & drivetrain

8%

4 complaints · 3 in the last 2 years

Vehicle jumps while driving. And sometimes stalls.

Read the transmission & drivetrain complaints →

Suspension

8%

4 complaints · 2 in the last 2 years

Failed water pump, blown head gasket, major coolant leak, and warped head causing the vehicle to overheat and die when coming to a stop. Vehicle died when stopped in c…

Read the suspension complaints →

Check it against this car’s mileage

Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.

miles

We can place 1 of this model's commonly reported problem areas against a mileage. Nothing is stored.

Read all 52 owner complaints in their own words → · just the 1 crash/fire/injury reports →

Recalls (2)

Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.

Fuel System, Gasoline · 21V875000

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Risk: Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Fix: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

Tires · 19V770000

Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.

Risk: A detached tire tread can decrease vehicle stability and increase the risk of a crash.

Fix: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.

Questions to ask the seller

Questions worth asking the seller of this Mazda before you buy, drawn from its public record:

  1. NHTSA lists 2 recall campaigns for the 2019 Mazda Cx-90 Phev. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
  2. Owners of this model report engine problems more than anything else (owners tend to report it near 83k miles). Has this car shown any engine symptoms, and are there repair records for it?
  3. Owners of this model report electrical system problems more than anything else. Has this car shown any electrical system symptoms, and are there repair records for it?
  4. Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
  5. How many owners has it had, do you have the maintenance records, and why are you selling it?
  6. Are you open to me having an independent mechanic inspect it before we settle on a price?

Before you hand over money

Verify the recall work was done

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2019 Mazda CX-90 PHEV beats every score on the internet, including ours.

What to ask for

Not set on the 2019? See how every Cx-90 Phev model year scores →

Cross-shopping? Compare the 2019 Mazda Cx-90 Phev against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

See what owners are saying about other cars →

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2019 Mazda Cx-90 Phev as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.