What 721 owners told NHTSA about the 2019 Jeep Wrangler 4-door 4xe

Rear glass exploded.

NHTSA ODI 11643560

ABS module went out in July of 2024, after being replaced in February 2024. Jeep does not have any of the parts available, the same part was recalled for the Grand Cherokee and Ram 1500. My jeep has been unable to drive since the part malfunctioned.

NHTSA ODI 11641081

My fuel line keeps breaking and when this occurs my car reeks of gas. This is an expensive fix I’ve already done 3 times.

NHTSA ODI 11639010

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at various speeds, there was a grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that there were shards of metal inside the rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

NHTSA ODI 11639068

The Module Steer in the steering wheel has failed in my 2019 Jeep Wrangler Rubicon.

NHTSA ODI 11639165

My IPC keeps flashing and going blank or black screen. I’m unable to see the information about my vehicle including fuel levels. I have not taken my car to a dealer yet since I am waiting for the new part but I saw that there was a for notifying that jeep wranglers from 2018-2020 had this specific issue yet my vin has no recalls.

NHTSA ODI 11638174

When vehicle hits pot hole front end steering wheel vibrate shakes steering wheel and whole car. I took it to Jeep dealership in Beeville Tx and was told it’s not under warranty

NHTSA ODI 11636466

Our rear axle broke while driving on the highway 600 miles from home with our 2 children. Vehicle was towed to the dealership where it was confirmed. Vehicle has now sat for 3 months because the part is on backorder. It seems as though this is a common issue if they can't keep up with the part needed. There is no warning lights or any way to know this happens until you get stuck. We had the vehicle in the shop not long before getting brakes and an Inspection and there were no issues noted.

NHTSA ODI 11635967

I have a 2019 Jeep Wrangler, which is part of a recall for what is known as the 'Death Wobble', meaning that when driving over the smallest bump at highway speeds (~60mph), the vehicle begins to shake uncontrollably. This is a known recall and we had it fixed through the recall. After the fix at the dealer, the same death wobble problem persists again. The dealer/manufacturer is not solving the root cause, but rather putting a temporary fix on the issue. Very unsafe

NHTSA ODI 11631267

It is the same thing as th 30B recall I can send a picture

NHTSA ODI 11631070

Vehicle has electrical issues that cause system malfunctions including loss of ABS, power steering, speed control, and speedometer. Multiple attempts by jeep dealership are unable to diagnose issues.

NHTSA ODI 11630567

WHILE DRIVING THE WRANGLER THE DASH WILL FREEZE GO BLACK AND RESET ITSELF WITHOUT WARING. YOU COULD BE PARKED OR DRIVING AND IT WILL HAPPEN. ACCORDING TO YOUR WEBSITE IT NOT INVOLVED IN THE RECALL FOR THE DASH YET IT IS DOING EXACTLY WHAT THE RECALL IS STATING IN THE BULLENTIN. IT'S QUITE NERVERACKING AND DANGEROUS WHEN IT HAPPENS WHILE DRIVING ON THE HIGHWAY. IT'S BEEN HAPPENING FOR MONTHS NOW AND WE ARE TOLD IT'S NOT PART OF THE RECALL. THE HEADLIGHT ALSO RANDOMLY GO OUT AND YOU HAVE TO SHUT THEM OFF AND TURN THEM BACK ON TO RESET THEM. THAT HAPPENS RANDOMLY AT ALL HOURS OF THE DAY AND NIGHT.

NHTSA ODI 11629935

Our 2019 Jeep recently experienced the “death rattle” where the steering and suspension shake violently at speeds 65 mph and above. This recently occurred on a 70 mph freeway and nearly caused a sideswipe accident with a large semi as I was thrown from my travel lane. The Jeep owners forum (and Fiat Chrysler America) know about this issue with the steering dampener, but neither the NHTSA nor FCA has seen fit to issue a warning or recall. Our Jeep is never taken off-road and is under 60,000 miles. We are the original owners, and the Jeep is currently with the dealer.

NHTSA ODI 11627954

We were exploring some remote mountain roads on Saturday 11/23/2024. The Jeep was running fine and nothing abnormal was observed. We stopped for lunch at an area with a nice view. We made sandwiches and took our time eating. After packing up, we jumped back into the Jeep to continue our journey. I started the Jeep and we immediately smelled fuel. I turned the Jeep off to investigate and found a large amount of fuel on the ground under the rear area of the engine. I had my wife start the Jeep again briefly to see where the gas was coming from. As soon as she started it, an ALARMING volume of fuel began to spray all over the exhaust and turbo. The high pressure fuel line from the gas tank to the high pressure fuel pump on the rear of the motor had ruptured and was dangerously spraying an enormous amount of fuel all over the rear driver side area of the engine bay. We were lucky in that we had stopped for lunch and the exhaust had cooled down and did not ignite the gas. We were unlucky because we were stranded in the backcountry with a vehicle that was inoperable. Fortunately, we were able to get the Jeep off of the mountain and back onto the trailer 5 hours after the incident and before dark. Had the timing of the failed fuel line been different, I could have been driving down the road or highway with a hot exhaust and the Jeep would have ignited and caught fire very quickly. What is even scarier to me is that I take my two toddlers to day care every day in this Jeep. Had a vehicle fire ignited with the amount of fuel that was spraying (and would have continued to spray if the Jeep was left on) would have engulfed the Jeep very quickly. Who knows if I would have been able to get both kids out of their car seats in time to save them. This is very dangerous! I know there have been many Jeep JLs that have caught fire. I have an example of the failure that is likely causing these fires! The part is available for inspection.

NHTSA ODI 11627666

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 35 MPH, the instrument panel went dark and became inoperable. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The failure mileage was 68,000.

NHTSA ODI 11626874

while driving on Interstate Highyway aproximately 65 MPH and passing over a bridge the front end started shaking violently. I hit the brakes and it finally stopped as I slowed. It did this 6 times on the same trip and has repeated multiple times. I took it to the dealer and told them it had done this when I first bought it and they said they would have to evalaute it. When I first bought the car it had 19k miles on it with this death wobble. They said it needed a recall accomplished and it never happened again. Now the car has 71k miles on it and it is happening again. The dealer says they have to order a part. I believe the car is unsafe to drive on an interstate with this condition. Also owners with similar Jeeps have to be aware that this condition which was fixed with a recall can return after so many miles. They will not tell me the component or part number of the component.

NHTSA ODI 11622781

The contact owns a 2019 Jeep Wrangler. The contact stated that the instrument cluster was blank and was inoperable. The contact was unable to view the speedometer and other safety features on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System). The contact called the local dealer and was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

NHTSA ODI 11621566

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

NHTSA ODI 11620634

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 50 MPH, the instrument panel became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11620656

The information center and warning went dead on the instrument cluster.

NHTSA ODI 11620056

The dashboard panel does not light up. It just went out one day and never came back on. I cannot see my mileage, my fuel level or warning lights. I took it to dealership and they did a software update with no changes in dash panel. The dealership stated I needed a dash cluster replaced.

NHTSA ODI 11619874

The National Highway Traffic Safety Administration (NHTSA) has a bulletin about coolant leaks in Jeep Wranglers with 2.0L engines: Bulletin: 07-001-20 REV. A, dated April 9, 2020 Vehicles affected: Jeep Wranglers built before November 30, 2019 with a 2.0L I4 DOHC DI Turbo Engine or 2.0L I4 DOHC DI Turbo Etorque Engine Issue: The coolant inlet tube fasteners may become loose, causing a coolant leak Solution: Remove the coolant inlet tube fasteners, clean the threads, add Thread Loc, and reinstall Tightening torque: Tighten to 11N∙m (8ft. lbs.) A coolant leak can cause the engine to overheat and potentially lead to engine failure.  Engine fan was not shutting off after leaving a covered parking garage and an engine alert appeared and displayed that the engine was overheating. Had my jeep towed home. We were able to see that the main coolant reservoir was empty and that there was dry coolant all around the engine. Our jeep has not been fixed and is not drivable. Need guidance as there isn’t a recall on this but a known issue, and you have a bulletin out about it.

NHTSA ODI 11618709

Vehicle has a loose steering feel and wanders , Jeep has a TSB for a steering box replacement for this issue but will not cover the cost under warranty

NHTSA ODI 11618810

Uconnect System pushed an update to an out of warranty vehicle. The OTA (over-the-air) update bricked (boot loop) the system that also includes the backup camera. The system continually reboots even with the car in the OFF position. If left, it will drain the battery and I cannot start the vehicle. I am forced to pull the fuse and am unable to use the backup saftey camera. No guidance from Jeep/Unconnect, as they do not post update files or a way to fix. Jeep dealerships want $1600 to replace the radio.

NHTSA ODI 11618132

I have a 2019 jeep wrangler with under 50,000 miles. The steering damper is defective. I was experiencing what is known as the death wobble. I searched my vin for a recall. No recall is associated with my vin number, although there is a recall for 2019 jeep wranglers. I took my jeep into the dealer to have them inspect. They told me that the steering damper is bad and needs to be replaced. They suggested using an after marker sterling damper because the Oem part is garbage. I paid over $400 to replace the steering damper. I have called and chatted online with Jeep about this concern. Nothing is being done because my vin is not part of the recall even though I had a defective steering damper. The death wobble was getting really bad and I was afraid of getting into an accident. I believe jeep is being reckless and negligent with this lack on action.

NHTSA ODI 11617754