What 721 owners told NHTSA about the 2019 Jeep Wrangler 4-door 4xe

Every light started blinking and the auto start started flashing and said auto start disabled. The jeep slowly started to die. I pulled over off the high way thankfully in a safe spot and it locked up. The steering wheel locked the shifter couldn’t move. Turned the car off and back on it was clicking but not turning off. Had to get it towed. There were no loud noises no oil leaking nothing. No indicators before hand of the Jeep needing oil change or misfiring. Got it diagnosed and they said my engine seized up and I had blew a piston. WITH NO WARNING or indicator of anything in the months weeks days prior. My engine light never came on.

NHTSA ODI 11615294

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 60 MPH, the vehicle experienced a loss of motive power. The contact pulled over the shoulder of the roadway, but the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to a local dealer however, the cause of the failure could not be determined. The vehicle was not repaired and remained at the dealer unrepaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

NHTSA ODI 11615012

The contact owns a 2019 Jeep Wrangler. The contact stated that the Auto Start warning light had displayed on the instrument panel. The dealer was notified of the failure and informed the contact that the auxiliary battery might need to be replaced. The contact's son replaced the battery; however, the warning light remained on the instrument panel. Recently, the contact stated that soon after starting the vehicle, the instrument panel went blank. After several attempts restarting the vehicle, the instrument panel returned to normal operation. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was linked to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,400.

NHTSA ODI 11614765

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH on a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated to approximately 55 MPH, and the vehicle operated as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11614776

Consistently getting a warning that the axel locking system needs serviced. Mentioned to dealership and they said could affect how my 4 wheel drive will work or not be able to use the 4 wheel drive when needed.

NHTSA ODI 11613394

rear upper coil spring pockets weld failures on vehicle found during inspection.

NHTSA ODI 11611198

The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was parked, the contact became aware that rodents had damaged unknown parts inside the engine compartment. The contact also stated that the instrument panel was inoperable. The contact stated that on one occasion while driving 25 MPH, the transmission failed to operate as needed and the vehicle shifted into LIMP Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that several wiring harnesses were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

NHTSA ODI 11611243

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 70 MPH, the front passenger’s side wheel started shaking violently, and the vehicle was maneuvered over to the side of the road to be inspected. The vehicle was taken to the residence. The vehicle was then taken to the dealer where it was diagnosed that the screw hex flange head, bearing intermediate shaft support, shaft steering column, and bolt needed to be replaced. The vehicle was repaired but the failure reoccurred two weeks later. The vehicle was taken to the same dealer where it was diagnosed and determined that the same parts needed to be replaced. The vehicle was repaired but the failure recurred approximately 18 months later. The manufacturer was notified of the failure. The failure mileage was approximately 25,911.

NHTSA ODI 11610438

ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.

NHTSA ODI 11610054

ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.

NHTSA ODI 11609808

I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it’s called a death wobble! For some reason there are no recalls on my specific Vehicle .

NHTSA ODI 11609100

The contact owns a 2019 Jeep Wrangler. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V116000 (Power Train); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the "Service Transmission" message was displayed. The vehicle was taken back to the dealer, where the recall repair was performed a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to take the vehicle to another dealer. The failure mileage was approximately 36,000.

NHTSA ODI 11605344

Sometime in January of 2019, while living in Florida my Jeep had recall work done to make repairs related to the “death wobble” prevalent in 2018-2020 Jeeps. In 2020, after purchasing the vehicle, I experienced the death wobble. I then took my vehicle in to Orlando Chrysler, and was informed that when the recall repair was done, the part involved was installed backwards. The completed the necessary repair. I had not experienced the situation again until yesterday, when I picked up my Jeep from the Dodge dealership in Greenville, South Carolina, where Another recall was being dealt with. I returned to the dealership and was told in no uncertain terms they did nothing, and because there are no outstanding recalls on the vehicle related to the death wobble, they are under no obligation to do anything about it, including checking to see if the previously recalled parts that were replaced need replacing again. However, as it is occurring again my Jeep is once again unsafe to drive.

NHTSA ODI 11605472

Hit tree at 15 to 20 mph. Airbags did not deploy. Passenger incurred fractured sternum from seatbelt. Car totaled due to damaged bumper and bent frame.

NHTSA ODI 11603253

My Jeep just died in the middle of the on ramp to the freeway. We had to push it off to the side of the road. The lights all worked, the horn worked, the door locks worked and the radio worked. We tried jumping both batteries and it would not start and the dash would not come on at all. We had it towed to the dealership and they have had it for over 3 weeks and cannot find what is wrong with it. They thought it was the ECU but they said none of the modules are communicating in the vehicle. So they thought it may have a short so they started chasing wires. They still haven't found the culprit and my extended warranty is up in September. It only has 16,000 miles on it.

NHTSA ODI 11601324

While driving my jeep wrangler went limped windshield wipers came on and every light on the dashboard was lit up . I couldn't brake or press the gas while driving on the highway with other cars. I had to coast to the side of the highway and just pushed to turn off and shift to park . Jeep was towed to the dealership the next available appointment , at the end of March . Wire harness wires were replaced and drove it 4 days and the same issue happened again while I was driving. I am very unhappy that I can't drive my jeep wrangler because I have babies that I worry the issue may happen again and we have a serious accident that would hurt all of us .

NHTSA ODI 11597792

While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.

NHTSA ODI 11597309

Who’s driving down the road the sun visor dropped down nearly causing me to crash due to not being able to see with the visor hanging in the way.

NHTSA ODI 11594262

My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.

NHTSA ODI 11593994

The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train). The contact stated while driving approximately 45 MPH, the vehicle downshifted with abnormal roaring sound coming from the gear shifter. Additionally, the contact observed a burning odor. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly was glazed needed to be replaced. The vehicle was repaired but the failure returned after two weeks. The manufacturer was notified of the failure. The failure mileage was approximately 56,801.

NHTSA ODI 11589625

So driving about 50-55mph, the dash lights lite up like a christmas tree. Everything from ABS, shifter lock, sway bar, airbags, traction control, aux battery and some other things that i can't remember. Engine lost power, power steering and unable to shift out of park. I took to my local dealer, I didn't buy it from them, and they diagnsoed the issue of a faulty ABS module. This module has been in the stage of "engineering" for over a year. I spent $900 on one ABS module that was available out of 5 in the US from another dealer and to get 20 minutes down the road only to have it happen again. The vehicle was at the dealer for 5 weeks. The new part was to become available on May20th. Two days ago the service manager called to tell me that they pushed the date to Aug 20th. This will be almost 2 years in this process with this part. The manager then proceeded to tell me it will probably be longer as Jeep went to a new vendor and it is redoing the part. I know of hundreds of other owners in the same boat. Jeep star techs say they can't diagnose past this part so I am paying on a big paper weight since November 23. I have started a case with Jeep customer care only for them to say they can't do anything financially or anything other than help expedite the issue. This is a lost cause as it is still being developed 2 years later. My GM of the dealership said he has 4-5 others at his lot in the same boat and a number of other owners with vehicles like myself at the house. I feel the need for someone to put pressure on the vendor to help with getting a recall on this situation.

NHTSA ODI 11589352

The contact owns a 2019 Jeep Wrangler. The contact stated that upon having the vehicle repaired under NHTSA Campaign Number: 23V116000 (Power Train) and driving at an undisclosed speed, the service transmission warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to diagnose a failure and advised the contact to drive the vehicle for a few days and report back with any changes, but the warning light had remained illuminated. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.

NHTSA ODI 11588496

I was stopped waiting for traffic to clear to make a right turn into oncoming traffic. I started going to the nearest lane I had available . When I was half way into the turn, the power steering went out. I had to react fast as there was a vehicles coming and due to the power steering failing it caused me to merge slightly into the middle lane. Luckily the other vehicle that was going to crash me changed lanes. So I pulled over and turned off the jeep, turned it back on and it drove normal. I have taken it to multiple shops and they stated pcm is okay battery is okay but they cannot find what nearly put my 2 year old son in an accident.

NHTSA ODI 11587974

While driving the power steering went out. Stopped turned the engine off and back on. It still happened several times. Had to the power steering replaced with a power steering pump bought from Chrysler and it did it again. Now what?

NHTSA ODI 11586930

The contact owns a 2019 Jeep Wrangler. The contact stated that while her daughter was driving at an unknown speed, she fell asleep while driving the vehicle collided with a mailbox, rolled over, and crashed into a tree where the vehicle came to a stop. The contact stated that only one air bag was deployed and the seat belt released her during the collision. The contact's daughter sustained face, arms, side, back side, and leg injuries. Medical attention was required. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11585509