What 721 owners told NHTSA about the 2019 Jeep Wrangler 4-door 4xe

The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 35 MPH, the water temperature gauge rose and failed to return to a normal engine temperature. The contact pulled over to the side of the road and became aware that the third reservoir tank was empty. The contact waited until the engine had cooled down, added coolant, and then continued driving the vehicle. The contact became aware of coolant leaking around the water pump. The dealer was informed of the failure however, the contact had not heard from the dealer. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

NHTSA ODI 11660847

Recall 30B regarding the instrument panel cluster is affecting my jeep it only has 30k miles and is defective. Diagnosed 5/13/25 by Mitchell Auto Group service department in Avon, CT

NHTSA ODI 11660725

My steering wheel will lock up while driving, my windshield wipers start going off, spedometer goes to zero and won't work, the gas light goes to completely empty and won't move, when I push on the gas it won't go, my engine light goes off and starts saying service module and lists several different things. When I put it in park it won't shift into gear so I can drive it. I have to turn it off and back on several times until it will finally let it go into gear. I have tried to get it fixed and they said the ABC module needs to be replaced but it's been on National back order for over a year and can't find one available. I'm trying to find even a refurbished one and have not been able to.

NHTSA ODI 11660439

Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.

NHTSA ODI 11660514

Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11658773

ABS module has failed, according to dealership. The car has been in the service department at the dealership four times now in the past month. All of the warning lights go on, the car drives sluggishly, and I am told the car is undrivable due to the potential loss of brakes. Apparently there is a huge backorder of this part, but I purchased a max care extended service warranty and I feel that the dealership needs to make good on this. It's becoming a breech of contract.

NHTSA ODI 11658602

Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.

NHTSA ODI 11658047

We are having continual issues with the visors on our Jeep where both the driver and passenger visors fall out of their mounting brackets. Not only do they impair vision, but the drivers one has caught in the steering wheel and almost caused a crash. Please note this vehicle is used solely for highway use and has never been off road. I spoke with the dealer and they said this is a known issue and recommended I purchase 3rd party aftermarket clips on Amazon or alternatively they could replace the whole assembly for a significant fee.

NHTSA ODI 11657451

This Jeep has the exact issues addressed in recall 24V-652 but this Jeeps V.I.N was not included. We have no dash display. Dealership said we needed to request that it be added before they will repair.

NHTSA ODI 11655158

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel functioned properly, and the panel appeared blank. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,000.

NHTSA ODI 11655082

The vehicle started to have braking issues where the brakes would sometimes apply both front brakes or one one front brake causing the vehicle to swerve erratically when braking. Sometimes the right front brake would also stay applied for extended periods of time causing the vehicle to pull hard and the braking system to overheat so hot that I burned my fingers on the tire rim after parking the vehicle and inspecting. The Jeep has been at the dealership for repairs for over 7 months under warranty and they don't know how to fix the vehicle and are not willing to replace it! This is a massive safety concern that should make everyone think twice before buying a Jeep when the brand wont even take care of there customers!

NHTSA ODI 11654630

Vehicle is inoperable. Dealer says it is a bad ABS module. 80+ codes were thrown, dashboard lights flickering on and off. Right brakes locked up on mechanic test drive. All ABS functionality failed. The part is not being manufactured at this time. I have been told that there is no date when to expect the part's availability. This seems to be a common issue that should be recalled.

NHTSA ODI 11653445

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel suddenly failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument panel. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000. The VIN was not available.

NHTSA ODI 11651828

The contact owns a 2019 Jeep Wrangler. The contact stated while his daughter was driving 55 MPH, she became aware that the instrument panel was dark. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The approximate failure mileage was 56,000.

NHTSA ODI 11648354

The contact owns a 2019 Jeep Wrangler. The contact stated that upon picking up the vehicle from the dealer after a battery replacement, the instrument panel was blank. The vehicle was taken back to the dealer to be diagnosed and the contact was informed that the instrument panel was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM) as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.

NHTSA ODI 11648362

Body: Paint around door hinges is bubbling. Vehicle was purchased new in 2019, vehicle is not near salt water or driven in, harsh offroad conditions. Vehicle has been garaged daily since purchase and has 44,000 miles on it. Electrical: Instrument cluster reboots and blanks out and speedometer stops working while driving. This vehicle was not included in previous recall #FCA 30B, but the symptoms are identical to that recall. Vehicle has been taken to the dealer who has offered no insight as to what the problem may be. Dealer was shown a video of the problem happening while driving. The attached photo is taken from a video of the cluster while driving. Both the main battery and the Auxiliary battery were replaced to see if that was an issue, it was not.

NHTSA ODI 11647665

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument cluster flickered and failed to function as needed. In addition, the contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. In addition, the contact stated that the failed part number was PN: 68377789AD. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

NHTSA ODI 11647338

the instrument cluster screen that shows mileage, gas and temperature went blank while i was driving and was a distraction and safety issue.

NHTSA ODI 11647344

There is an active recall that was issued back in October 2024 for jeep wranglers 2018-2024 with the IPC (instrument panel cluster) going completely black. My jeep currently has this issue, I cannot see my fuel level, speed, odometer, oil and engine temps or any other vital information when driving. When I search my VIN number my vehicle shows I do not have any recalls even though the jeep has the exact problem shown in the recall.

NHTSA ODI 11647359

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument panel failed to display pertinent vehicle information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with instrument panel internal circuitry. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.

NHTSA ODI 11645975

Driving on interstate 35 south in fifth gear. There was a loud BANG! and then we lost power. Barely made it off a tight overpass and we saw the smoke. The car was quickly on fires we got out as it started to engulf the jeep with flames. It was a total and complete loss - and very dangerous.

NHTSA ODI 11645832

Sun visors on driver and passage side pop off while driving. They are not held in position due to faulty parts and cause a hazard while driving because they swing uncontrollably while in motion. Not safe. Dealership has not helped with this hazard. Ive researched and this is a wider issue with other jeep owners all experienced the same driving hazard.

NHTSA ODI 11645523

When driving over 55 + jeep shakes violently also does the same when going in reverse. Rollover warning ️ light is constantly on warning me not to drive over a certain mph. Diagnostic test came back as faulty suspension.

NHTSA ODI 11645252

My central instrument gage cluster has gone black, not being able to see important safety information and car notices. I can't see car info such as milage , fuel, safety warnings, tire information etc etc.

NHTSA ODI 11645105

In two separate incidents (six months apart) and without warning, the Jeeps power steering suddenly failed. An indicator warning did come on but not prior to the failure in both instances. In both situations, I was attempting to exit very busy highways and little to no control over my vehicle. Some time after I had exited the highway, the Jeeps powering steering suddenly came back on. When I returned home, I had the vehicle inspected at the dealership both times and they were unable to determine any reason as to why the steering would have failed and without warning. Without an identifiable and fixable problem, I am very concerned about my personal safety and the safety of others on the roadway in the event that this should happen again without warning.

NHTSA ODI 11644392