What 409 owners told NHTSA about the 2019 Honda Civic Hatchback Hybrid

HONDA DEALER WON'T COMPLETE THE RECALL NHTSA #23V-858 Recall #BGV 2018-20 Civic Si Fuel Pump Mtr Saf Recall Exp2. Status: Remedy Available ON CARFAX

NHTSA ODI 11584795

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuels System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11584107

While car in sport mode in center lane of a three lane road at 45mph traffic ahead by over 300ft began gently slowing down to +/- 25mph Extreme braking was automatically applied w/o driver input, "BRAKE" message was displayed flashing on instrument cluster. Car came to an immediate stop, nearly causing collision with another vehicle behind it.

NHTSA ODI 11583952

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

NHTSA ODI 11583524

When I'm driving on the highway, the car sometimes loses its grip, the brakes slip, and it's hard to control the steering wheel. The brakes are a big issue. I'm scared of driving this vehicle. Plus, I have had AC problems ever since I bought the vehicle; the air is warm.

NHTSA ODI 11582958

My engine stalled out a few days ago on the way home from work. My mileage was 28 miles until empty and the car suddenly was coming to a stop but wouldn’t allow me to accelerate. The car then died and I had to get it jumped. I’m not sure if it’s the fuel pump recall. I’ve contacted the dealership and nobody has returned my calls about getting this fuel pump module recall fixed

NHTSA ODI 11582957

I was just sold this car [XXX] I don’t know why the dealer sold me this car with this safety hazard my wife is the one driving it I Believe they should have repair this or solve this problem before selling a car with a recall I had recalls and other car and they being fixed my name is [XXX] [XXX] purchase the car at Honda heritage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11582871

Rear windshield spontaneously shattered while I was driving on the highway. There was no debris or collision. The car has never been in an accident or subject to any internal or external physical force or damage.

NHTSA ODI 11582738

Brakes failed on vehicle almost causing me to collide with vehicle in front of me. Brakes Plus in Tempe checked Brakes and found them to be good. All the lights on the dash flash when attempting to start the vehicle. Vehicle will not start sometimes. The vehicle also leaves the lane when going over potholes and bumps on the road and handles badly.

NHTSA ODI 11581520

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to slow down or turn the vehicle to the left or the right, the vehicle suddenly lost motive power, and started to decelerate quickly. The engine also experienced a misfire while attempting to accelerate. The contact stated that the vehicle ran rough and consumed an excessive amount of fuel. There were no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 62,000. Parts distribution disconnect.

NHTSA ODI 11580669

Honda fuel pump had a recall back in 2020-2021, which was replaced months after. Now, two years later my car has completely stalled out on me in the middle of driving, not once but TWICE. In the middle of the road. Both incidents happened when I had gas in my car, full battery, etc. and would not turn on until again (both times) until I manually put gas in it. Accelerating is extremely weak, engine is sputtering constantly. Brought it to Commonwealth Honda after the first incident, no answers. After having this happen a second time, i brought it back a second time. I was told there is nothing they can do as they can't see the car stalling in person. I have reiterated to both technicians and management that this car is NOT safe to drive due to a faulty fuel pump, and I am being told tough luck. I would like this problem and these incidents documented in the event I do end up getting injured from this faulty part they are refusing to fix. It has happened two times in the last month, and i'm sure it won't be the last.

NHTSA ODI 11580467

Steering wheel sticks on left turns, has been doing this for a while and Honda dealer can’t find issue. On highway, in turns, parked as well. Forums show plenty of others with this issue on their civics equipped with Honda Sensing years 2016-2024+. One had a steering rack replaced under warranty. I was encouraged to make a report on here by plenty of the members.

NHTSA ODI 11579175

Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.

NHTSA ODI 11579012

The contact owned a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

NHTSA ODI 11578645

The contact owns a 2019 Honda Civic. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

NHTSA ODI 11578692

See attached document for complaint

NHTSA ODI 11577654

The automatic emergency braking system has flashed across my dash on multiple occasions while actually braked on a handful of times. The system seems to work correctly when its needed, but the concern is it will brake while nothing has been infront of me. I have come to dead stop while going 15 through a empty parking lot. The vehicle is open for inspection at any time. The safety of myself and others is at risk due to faulty detection and can cause an accident with my child in the car. I have not taken it to be inspected or looked at. There has been no warning lights about faults in anything.

NHTSA ODI 11576962

Honda won't cover my failing Evaporator for the AC in my 2019 Civic with only 43,000 miles. The AC helps defrost my windshield, it is a safety concern not to mention the scorching heat we get in the California summers. It is absurd that this part is failing already and Honda has admitted to numerous issues throughout the AC systems of these cars but claims no responsibility for the failed evaporator. They do this because it is a labor-intensive part to replace and it is unfair to shoulder this issue on the consumer.

NHTSA ODI 11576593

I have had the accident mitigation system trigger for no reason causing the vehicle to slam on the brakes and come to a complete stop or close to a complete stop on two separate occasions. The first time this happened the vehicle had relatively low miles. I was driving down the road on a sunny day and the vehicle slammed on the brakes. The second time this happened I was driving to work right before the sun rise. The vehicle again slammed on the brakes all by its self. Thankfully no one was behind me either time.

NHTSA ODI 11576681

I purchased my car in December 2018. My car is a 2019 Honda Civic SI coupe I didn’t have any problems with my car other than two big dents on the top next to my sunroof. I notified the dealership in the beginning of summer of 2022 and they looked at it and told me that that was caused by me going too fast on a corner He literally told me with a straight face and I was very mad so I took it to a body shop Explain to him and showed him what the problem was. He then told me that he had another car come in for the same problem and I’m wondering if anybody else is having the same problem. The Body shop owner told me that that was caused by some weak points on the structure from the sunroof and to repair it. They would have to take some of the interior out and straighten it out from the inside if anyone else is having this problem, please let me know.

NHTSA ODI 11575885

Subject: Formal Complaint - Premature AC Evaporator Failure in 2019 Honda Civic Vehicles National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 Dear NHTSA, I am writing to file a formal complaint regarding the premature failure of the air conditioning (A/C) evaporator in my 2019 Honda Civic EX. The substantial repair cost, exceeding $2,100, leaves me deeply concerned about a potentially widespread defect within this model's A/C system. My dealership informed me that other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However, the evaporator, is not. This disparity in coverage seems unjustified, given the significant number of similar complaints I have found online. A discussion thread [XXX] {Honda forum} ) features numerous Honda owners reporting evaporator failures, with a Honda mechanic's post highlighting the issue's frequency. I purchased this vehicle with the expectation of Honda's renowned reliability. I face significant financial hardship within a year of purchase. A previous substantial engine wiring repair further burdened my situation, even leading to my full coverage insurance being dropped. Now, facing the steep cost of the evaporator repair, I am left with expensive liability-only insurance. Based on my experience, the widespread online reports, and the extended warranties on other A/C components, I have strong reason to believe that this model's A/C system is inherently faulty. I urge the NHTSA to investigate this issue and consider the potential need for a recall or extended warranty coverage for the A/C evaporator to protect other Honda owners from similar unexpected expenses. I have attached the repair estimate for your reference. Thank you for your attention and dedication to vehicle safety. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11575126

When making a left turn or curving left the steering wheel is sticking. If not slightly jerked then the steering wheel will remain in the left position. When holding the break, not in park, and turn the steering wheel you can hear a pop- the sticky releasing. It is unsafe. I have confirmed (and found this website) through reddit and [XXX] , many others with this generation car are having the same problem. Car has 75,000 miles on it, this began around 50,000. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11574628

Steering get sticky and jerky after driving for 15-20 minutes. The steering wheel seems to get stuck for a second and then trying to slightly correct, jerks the vehicle around in the lane. It feels like there are notches in the steering. This is a safety issue because you could overcorrect and get jerked into another lane of traffic. No warning lamps. The issues started just under 50,000 miles.

NHTSA ODI 11574389

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11574461

My vehicle has randomly had the emergency brake assist applied when there was nothing in front of me. Thankfully there were no vehicles behind me & the times that there were it was residential roads that are 25mph. If this continues to happen it could cause an accident, having my vehicle go from 45-55mph to a complete stop with zero warning & no ability to continue driving until the alert disappears from the dash is quite dangerous. I haven’t had my vehicle looked at yet as it’s not something I can easily replicate, but I’ve seen quite a few complaints about it happening so I figured I should report it as well.

NHTSA ODI 11573821