What 409 owners told NHTSA about the 2019 Honda Civic Hatchback Hybrid

Since purchasing the vehicle at around 35k miles there’s been an occasional clicking / knocking noise when turning. It’s not consistent, but it seems to be the start of the CV axle failing or something with the struts. I’m having the vehicle looked over, but again I’ve seen multiple complaints of this specific issue and wanted to report it. These parts should not be failing this early.

NHTSA ODI 11573824

I received a recall notice for the fuel pump module. The Safety Consequence in the recall notice says the following: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. The replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024. I should be entitled to a loaner car until the part becomes available and is fixed. If my car stalled while making a left turn in an intersection could be deadly. I called the Honda Motor Company and they reiterated the same information in the recall notice. So, no help there.

NHTSA ODI 11573576

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11572134

My 2019 Honda Civic has been under recall for months now. I wonder why it's taking so long for Honda to come up with a resolution. I called the Honda Recall/Customer Service Line a few weeks ago, and they said that the part was unavailable and that I should talk to my dealer to get an inspection to rule out any other causes. Over the past six months, I've been having on-again, off-again issues with my car, specifically after fuel-ups at gas stations. Initially, I thought this was an issue with the fuel quality, so I reported it to the Arizona Department of Agriculture, who told me the gasoline was acceptable. I've had to use fuel system cleaners and slightly higher-tiered gas as a scapegoat measure. Considering that this recall can cause issues with the fuel pump module and result in stalls, increasing the risk of injury and death, I would have hoped Honda would have come to a solution by now.

NHTSA ODI 11572161

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11571487

I received a notice from Honda dated "February 2024." The notice states that "the fuel pump module may have an improperly molded impeller. Over time the impeller can deform and cause the fuel pump to become inoperable . . . an inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." Honda acknowledges the fact that there COULD be an issue with certain of their vehicles, but later states that "[t]he replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024." Knowing that Honda wants me to drive a possibly defective vehicle for at least 6 more months while KNOWINGLY allowing me to do so with the "increas[ed] . . . risk of a crash or injury," is extremely concerning. I contacted American Honda Motor Co., Inc. customer service and the representative informed me that she has "made a case" for me and that, "if anything happens, just bring it to a dealer." She could not provide me adequate answers to my follow-up questions. Specifically, I am concerned that, if it does happen, why bring it to a dealer? Honda has explicitly stated in their recall notice that the "parts needed to repair [my] vehicle are not currently available." Additionally, suppose, as Honda cautions, the "risk of a crash or injury" occurs and I do not have the opportunity to make it to a dealership? I, any passengers, or any other driver on the road, Honda operator or not, could become deceased as a result of an "inoperable fuel pump." I also drive a Kia Stinger and, as your agency might be aware, this issue was front and center with Kia a few months ago. Unfortunately, my Stinger fell victim and thankfully, I was in my driveway when it occurred. I am not comfortable driving this 2019 Honda Civic given this information and my past experience. This behavior and "notice" from Honda is evidence of their negligence.

NHTSA ODI 11571523

this seems like a safety risk that should have a solution by now

NHTSA ODI 11570468

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11570238

Gasoline mixes with the engine oil and causes the vehicle to stop / slow down to 8 mph while moving on highway. Oil smells like gasoline.

NHTSA ODI 11569866

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568456

The contact's daughter owned a 2019 Honda Civic Sedan. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that her daughter was driving at an unknown MPH when the daughter stopped at the stop sign. However, the vehicle did not stop, causing the contact's daughter to crash into the front driver side of another vehicle and both vehicles crashed into a wall. No warning lights illuminated. All of the air bag deployed. The contact sustained bruises on her face, 9 stitches on her right hand, and a bruised left knee which required medical attention. The contact did not go to the hospital by ambulance. The contact stated her daughter has suffered emotionally. The driver in the other vehicle did not seek medical attention at that time. The vehicle was towed to CoPart and deemed destroyed. A police report was not filed. The contact referenced NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) as a possible cause for the accident. The contact notified the manufacturer of the failure and was given a case number. The failure mileage was approximately 44,825.

NHTSA ODI 11567962

Over the past month or so, I've noticed the steering started to feel "off," a bit sticky in the sense that it was a little jerky to maneuver even within the same lane or when making a slight turn of the wheel, like coming off a highway ramp. The car was taken to be checked and it was found to have an issue with the rack & pinion. A warranty inspector confirmed it qualifies for the rack & pinion replacement, so as of today (January 22, 2024), my car is in the dealership waiting for the part, which is on critical back order with an unknown ETA.

NHTSA ODI 11567120

My fuel injectors are failing and there is no updated part from Honda with new fuel injectors.

NHTSA ODI 11566860

Received notification through my Honda link app that there is recall on my 2019" Honda civic hatchback. Honda Fuel pump motor recall expansion stop sale " Information provided states the danger of this recall.. risk of crash or injury. I contacted my local Honda dealership on 1/10/2024. I actually purchased this vehicle new there in 2019. I was told no Solution has been decided yet. I mentioned the seriousness of the information provided about the recall. All she could say is that she would make a notation that I called & I would receive updated information about this recall when it becomes available. Scary!!

NHTSA ODI 11565452

Been a month and still no remedy for fuel pump for 2019 Honda civic si and am having problems with it and said there is no projective time to fix it

NHTSA ODI 11565493

In April 2021, I hit went over a large pothole that caused me to get an immediate flat tire on my driver's left front tire (the TPMS system alerted me of low tire pressure). I had the tire replaced. Had no issues until 9/2021 when my TPMS system alerted me that my tire pressure was low. Front left tire was at 26, had problem diagnosed at same tire repair place and they sealed my rim on driver's front left tire. Did not have any more issues until 2022 (unsure of date) but frequently my TPMS system light comes on indicating low tire pressure. I always check tire pressure with gauge at home and my tires are never lower than 29 when I check (front two are supposed to be at 32 and back two are supposed to be at 33). I also live in a warm climate year round. In 2023, my TPMS system alerts me of low tire pressure approximately every 2-3 months when my tires in fact do not have low tire pressure. In the month of December, every time I turn my car on, my TPMS system alerts me of low tire pressure, but they are all normal. I always recalibrate the TPMS system when I get that system alert, but it does not seem to help. My car currently has 30,000 miles and no accidents. I am concerned for the safety of this vehicle in regards to when I may actually have low tire pressure, but because of these frequent and unreliable TPMS alerts I get, I may not recognize if it the tire were actually low while driving. I get my car inspected routinely every 6-8 months when I got my oil changed by the Honda dealership and they have not reported any issues.

NHTSA ODI 11563934

On multiple occasions, at least 10, my automatic braking detector system has engaged when no other cars were in front of me or around me on the road. It has happened while driving in the city at slow speeds, on the highway at 70-80mph, and most recently while going up ramp to merge onto interstate. The automatic brakes will engage causing my car to slightly brake and I then have to accelerate, especially while on the interstate, to keep the car moving or else it could just stop in the middle of the road with a potential to cause a deadly accident. My cruise control no longer works either. I wonder if these issues are synonymous? My safety and the safety of others is definitely at risk with my car randomly braking with no cars in front of me or next to me. The vehicle routinely gets inspected at my Honda dealership every 6-8 months when I get my oil changed and they have not reported any issues. There have been no warnings on the car prior to these incidents happening. This car has no accidents and currently has 30,000 miles. I would estimate the car had about 28,000 miles when the last incident happened while going up the interstate ramp. The braking system malfunction started at the beginning of 2023 from my knowledge.

NHTSA ODI 11563932

I called on the dealer to do the repair but the dealer don’t have the part, I asked to pay from my pocket to try to move forward but they still saying that is not available repair/parts and they don’t know when it will be available, the way that I use the car requires the car with all recalls updated, the dealer I contacted was in westford in Massachusetts If the recall is not related to something safe, I just would like a letter saying that I can keep using the car while I wait for the part, and as I said, if I need to pay for that, I’ll pay, but I have to bring the car back to work

NHTSA ODI 11563654

Vehicle exhibits difficulty when applying steering input at highway speeds. Even when Lane Keep Assist, and other Honda Sensing features are disabled, the vehicle's steering wheel doesn't automatically center itself, and instead will maintain steering angle through corners. It also has a sticky or notchy feeling when driving straight on a straight highway. When this is occurring, fine steering inputs are hard to make, and keeping the vehicle centered in the lane becomes difficult.

NHTSA ODI 11563149

Vehicle fails to start randomly in the morning Everything powers up and the screen lights up, but the car doesn't power up fully Maybe fuel pump issue

NHTSA ODI 11561938

The contact owns a 2019 Honda Civic. The contact stated while driving at an undisclosed speed, the center console power independently disconnected. The contact stated that the failure had been reoccurring since June 2019. The contact stated that the vehicle had been taken to the dealer three times previously and the failure was diagnosed. The computer system and the center console were replaced. The contact was also advised not to connect the cellphone to the center console. The failure reoccurred. The vehicle was taken back to the dealer however, the dealer was unable to duplicate the failure. The contact was informed that the failure was unresolvable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,475.

NHTSA ODI 11560885

I just purchased my used 2019 Honda Civic LX a few weeks ago. Online forums warned me of a "sticking" steering wheel and I've noticed they're right. It occurs most often (or is most noticeable) when traveling straight at highway speeds. It seems that the steering wheel "sticks" when no turning input is given for a short time. Eventually, when a steering correction to the left or right is needed by the driver, it is met with a wheel that doesn't want to turn and requires a little extra effort to move the steering wheel off center. The result of the sticking causes the car to over-respond slightly to the left or right input and needs to be re-corrected. This appears to be a known issue for the 10th generation (2016-2021) Civics according to online user forums. I could see where a vehicle having a more severe case of this than my vehicle could pose a serious safety concern. My wife noticed it and it took her by surprise. Recently I saw a similar issue getting attention for the 11th generation (2022-present) Civics and wanted to report mine as having similar symptoms, but in the previous generation body style. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11560230

My vehicle had an open recall for its fuel pump back in 2021 but I wasn’t having an issue at the time of the recall as of 6 months ago my car won’t turn on and the fuel smell that is in and thru out my car is so bad that. I cannot drive it , it has shut off on me while driving , I took it to a dealership in Fresno ca only to be told there are no open recalls , I clearly told them it was back in 2021 that I received a letter telling me of this but cannot locate the letter I did my research and my year make and model car has the recall but it’s out dated what do I do ,

NHTSA ODI 11560224

The fuel pump gave out . The Honda dealership tried to fix the car multiple times ande fuel pump they fixed is steal leaking fuel. I was in the street driving home and the car auto stalled on me. I spent almost 2 grand to get it fixed and the dealership charged me and it got worse.

NHTSA ODI 11560022

30,000 MILES ON MY VEHICLE AND MY A/C COMPRESSOR IS ON-OP, THEREFORE I CANNOT DEFROST MY WINDSHIELD AND KEEP THE FOG OFF IT IN CERTAIN CONDITIONS CAUSING A VISIBILITY HAZZARD.

NHTSA ODI 11558626