What 27 owners told NHTSA about the 2019 Genesis G80

Air conditioning problem . Ac shuts down after several hours . Has happened to numerous other Genesis cars .

NHTSA ODI 11747952

My starter failed. I took it to a triple AAA authorized mechanic. He did a full diagnosis of the entire starting system and determined that the starter needed to be replaced. He noted that water caused it to fail.

NHTSA ODI 11718049

Oil cooler housing leak same issues with Hyundai/kia class action

NHTSA ODI 11707718

Engine engine undercover is not on the vehicle

NHTSA ODI 11686695

The AC system on this car, and seems series of years is widely known to have major issue, as is the case with mine. I'm having issues with the dealer telling me the car is out of warranty 35k miles, 2019 year. Based on researching and talking with other owners they are also having similar issues, AC not cooling well, hot on some vents, works for a time period then stops, etc.

NHTSA ODI 11669207

CAR COME OUT OF ALLIGNMENT CAUSE ECCESIVE WEAR ON INSIDE OF REAR TIRES. CAUSED BLOWOUT ON THE INTERSTATE THAT ALMOST CAUSED AN ACCIDENT. BLOWOUT THEN CAUSED DAMAGE TO WHEEL SENSOR THAT CAUSED CAR TO LOOSE POWER STEERING. REPAIR COST IS ESTIMATED A $9000.00 REPAIR. I GET OIL CHANGE & SERVICE INSPECTION BY GENISIS HAD ALIGNEMENT DONE BY DEALERSHIP AND & REPLACED TIRES 2 TIMES BEFORE BLOWOUT. MAJOR SAFETY CONCERN

NHTSA ODI 11669037

My concern for this vehicle is the panoramic sun roofs / moon roofs. I am hearing a lot of crunching, grinding, cricking, binding coming from panoramic sun roof. Sounds like it’s the assembly and glass making noise while driving, Turning into and out of driveways, going over speed bumps, pot holes, etc. My concern is will the sunroof shatter while I’m driving, will it hold up during an accident? This is a safety concern and hazardous. I only have 34000 miles on this car. Multiple people that have/had genesis with panoramic/ moon roofs are/had issues with the same area.

NHTSA ODI 11662886

I took my car in to have a recall repair completed. A relay kit was added to the engine compartment and my car has not operated the same since. When I start my car now it idles rough and is making noises that it wasn’t making before. When I accelerate my car stalls and is sluggish. Also when I accelerate my car stalls and speeds up uncontrollably, which is a concern for safety. I’ve contacted the dealership where this repair was completed and told them all the issues I’ve been having since the repair was completed. They keep stating that there is nothing wrong. I’ve spoken with Customer Relations and the Regional Manger only to get no assistance. I’m concerned about my safety and how this repair will affect my extended warranty because my engine has been altered. I wasn’t having any of these issues until this repair was completed and the dealership seems not to care or taking this seriously. The Regional Manager didn’t call me back until maybe a week or so after I kept constantly calling and advising that I was going to go to the news and get a lawyer. This issue has not been resolved.

NHTSA ODI 11657054

Power trunk latch failed. Unable to open trunk. Inside trunk manual safety release latch failed to open trunk. If a child got trapped inside trunk they would be unable to escape. Dealer advised the power trunk release latch failed. Advised thr repair part # 81230-B1010 Latch assembly trunk lid $637.90. Repair labor cost $540.00 The dealer stated they accessed the trunk by removing the rear seat of the vehicle. Which shows the the failed trunk latch and inability to exit via the manual safety release latch is a potential safety issue.

NHTSA ODI 11635304

At just 41,000 miles, the oil pressure sensor has failed. There are many on-line reports of this issue going back several years for the Genesis G80 sedan. It appears this is NOT covered under the 10 yr/100,000 mile warranty and is only covered by the 5 yr/60,000 mile warranty. In my case, this part failed almost 5 years to the day. It is unreasonable that the owner should get stuck with a $1000+ repair bill for a part that has a well known failure reported over and over. This should be a free repair.

NHTSA ODI 11632902

Oil pressured sensor went bad $2500 fix from dealer. In Korea this is a recall. The Genesis forums are full of complaints regarding same issue. The factory should cover this but the 10 year 100000 mile warranty does not cover it since it is considered an electrical part.

NHTSA ODI 11627032

The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11606820

The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11601518

The recall has been open for 5 months with no remedy from the manufacturer.

NHTSA ODI 11600274

The contact owns a 2019 Genesis G80. The contact stated that on one occasion while the vehicle was turned off, the driver’s door was slammed hard, and the driver’s side mirror popped out. The contact stated that on another occasion while turned off, the driver’s door was slammed, and the passenger’s side mirror popped out. The vehicle was taken to a dealer twice where it was determined that the mirrors needed to be replaced. The vehicle was repaired but the failure recurred with the driver’s side mirror. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.

NHTSA ODI 11597325

The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11592098

Recall number 1 from 2022 was just complete at Homer Skelton Hyundai in Olive Branch Mississippi on around [XXX]. Now this 2024 recall which is major involving over 30,000 vehicles as of today with the fire hazard is very very suspect. I received a letter 5 months ago and have not been able to drive my car because I may die. THAT'S THE TRUTH. Genesis has ceased all communication with myself and countless others, have not found a resolution and has directed us not to reach out to them again. They will not provide a rental car not any assistance and options. I want to speak with an Attorney. My daughter purchased this vehicle not even a year ago, paid cash for it and I only drove it less than 3 months. Genesis has billions I'm sure and they should not be able to get away with this. Just greedy and do not care. If those Asian Engineers can scam upon all kinds of secrets and violations with the United States I'm sure they can find a solution to this they are just trying to be cheap. I am furious that I have to ask people to take me everywhere for over 5 months. Being a woman of a particular age and on disability. What are the next steps? [XXX] ....... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11591870

The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11587471

The contact owns a 2019 Genesis G80. The contact stated that upon the vehicle sitting for as little as 24 hours, the AGM battery would abnormally drain, describing the issue as parasitic electrical drain. After having the battery recharged, the failure would recur. No warning lights were illuminated. The vehicle was not taken to the dealer or independent mechanic. The contact was unable to get in contact with the local dealer. The vehicle was not repaired. After investigating the cause of the failure, the contact related the failure to Manufacturer Campaign: (#902G Auxiliary Charcoal Canister Kit). The manufacturer was notified, and a case was opened. The failure mileage was 19,000.

NHTSA ODI 11527073

Randomly, infrequently when driving at highway speed with both hands on steering wheel get alarm and message to keep hands on steering wheel. I momentarily release and re-grip steering wheel and sound and message eventually disappear. No pattern as to when this occurs except at highway speeds.

NHTSA ODI 11490940

While entering a parking space at approximately 5 mph the gas pedal stuck and accelerated causing the car to jump curb and hit a wall causing severe damage to car and driver.The engine was still rerving and had to be shut down after the incident.

NHTSA ODI 11460716

Unkown. My genesis G80 sport "ghost brskes". While driving all is call and fine. But when I initiate the brakes to come to a full stop gradually.... I will feel the vehicle apply extra brakes than which I am apply. And this happens consistently.

NHTSA ODI 11455386

The contact owns a 2019 Genesis G80 equipped with Continental Tires, Tire Line: Conti Pro Contact, Tire Size: 245/40/R19, DOT Number: (not available). The contact stated that he had experienced a tire blowout on the passenger side front tires on two separate occasions. On the first occasion, while driving 60 mph, the passenger’s side front tire had a blowout. On the second occasion, while driving 35 MPH, the replacement passenger’s side front tire experienced a blowout. The contact replaced the tires with the spare tire. The vehicle was taken to the dealer on two separate occasions for the same failure and the dealer replaced the passenger’s side front tires. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11433180

THE CONTACT OWNS A 2019 GENESIS G80. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GREGORY HYUNDAI LOCATED AT 490 SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035, (847) 831-5980) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11416616

THERE IS A RECALL I LEARNED THROUGH MY OWN RESEARCH HEARING ABOUT IT THROUGH THE NEWS MEDIA. MANUFACTURER RECALL NUMBER006G NHTSA RECALL NUMBER21V160000 I HAVE NOT BEEN NOTIFIED BY THE MANUFACTURER OR DEALER ABOUT A PROBLEM. I DID ASK ABOUT IT ON A ROUTINE SERVICE CALL. AND WAS TOLD BY THE DEALER MAINTENANCE REPRESENTATIVE YES THERE IS A RECALL AND NO FIX WAS AVAILABLE. AS THIS IS RELATED TO THE BRAKES, MY QUESTION IS: IS THE CAR SAFE TO DRIVE. IF SAFETY RELATED OR NOT WHY HAVE I NOT BEEN NOTIFIED.

NHTSA ODI 11415165